Clinical Case Manager

4 days ago
Requisition ID
# of Openings
Job Function
Case Management
Job Schedule
Part-Time Under 30 Hours


This position is classified as limited capacity.  This means that the duration of your employment with MAXIMUS is based on business needs and based on the contract requirements of the services provided.  


  • Manages participants through their period of participation in the Diversion Program by monitoring overall program compliance, oversight of recovery activities, recommendations for treatment, and liaison with the Board.
  • Serves as liaison for assigned Board/Committee and their designee (Diversion Program Manager, (DPM), Diversion Evaluation Committee (DEC) Case Consultant, DEC Chair).
  • Responds to incoming calls on the toll-free line, as needed, and after-hour, weekend, and holiday calls on a rotating basis with other Diversion Program staff.
  • Prepares applicant Pre-DEC Entry Agreements and participant Recovery Terms and Conditions Agreements, and ensures delivery of all applicant, contract, transition materials, and the like.
  • Conducts remote, telephonic assessment and reassessments of impaired health professional licensees to evaluate their overall compliance with program requirements and progress in recovery.
  • Evaluates incoming information submitted by treatment providers, facilities, participants, and labs to monitor participant's progress and compliance with the Recovery Terms and Conditions Agreement.
  • Contacts the participant, the appropriate Board/Committee (or their designee) or treatment providers, facilities and labs in response to participant non-compliance with the Recovery Terms and Conditions Agreement.
  • Meets with applicant/participant telephonically weekly until seen by DEC, and monthly thereafter, to review compliance and progress in recovery.
  • Ensures time requirements are met in regard to all Diversion Program policies, procedures and contract performance standards.
  • Compiles, produces, reviews and ensures timely distribution of the History and Profile (H&P) reports prior to submission to Diversion Program Managers (DPMs).
  • Reviews Monthly Compliance/Non-Compliance reports and letters, as well as other reports and correspondence, as required.
  • Produces other reports and letters as requested, including the "Letter of Successful Completion."
  • Attends and presents clinical case input at DEC and review committee meetings.
  • Attends and presents at other meetings as required, including educational presentations and conferences.
  • Engages in quality assurance monitoring and evaluation for the Diversion Program, as necessary.
  • Meets all standards established for this position.
  • Performs other duties as may be assigned by management.

The Ideal Candidate will Possess the Following Additional Education and Experience

  • Holds Current, unrestricted Registered Nurse License to practice in California with appropriate credentials
  • Three years of experience, and high degree of comfort, working in treatment of substance abuse and/or mental illness
  • Two to three years of experience in case management, preferably in a mental health/substance abuse setting.  
  • No disciplinary action against license
  • Must have Class C Driver's License, reliable vehicle, proof of insurance, and ability to defray expenses while traveling throughout the State in a dependable and punctual manner
  • Must have computer literacy, including a strong working knowledge of Word and Excel
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously
  • Ability to work as a team member, as well as independently

This position is classified as limited capacity.  This means that the duration of your employment with MAXIMUS is based on business needs and based on the contract requirements of the services provided.  

EEO Statement

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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