MAXIMUS

BI/BPM Sr. Manager

US-GA-Remote
4 weeks ago
Requisition ID
2017-26408
# of Openings
1
Job Function
Business Process Management
Job Schedule
Regular Full-Time

Project/Position Introduction

*This is a remote position that requires working from a home office; candidates may be located anywhere in the US.

Overview

The BPM/Business Intelligence Senior Manager is an integral part of the MAXIMUS BI and analytics team that contributes to the successful delivery of business intelligence, process analytics and reporting across the entire organization.

 

Our work spans the spectrum from designing, documenting, and executing business processes to product deployments to performing root cause and other operational analyses.  In this role, you will transform the user experience in a collaborative environment interacting with process owners, operational managers as well as application and BI developers.

 

Responsibilities

  • Manage day-to-day activities of BI analysts; communicate priorities, peer-review analyst deliverables (as needed); ensure work is on-time and within budget, communicate status and escalates risks/issues timely. Mentor and train on MAXIMUS processes, source systems, and cascade standards and best practices to the team.
  • Manage and ensure process documentation including business requirements, use case documentation, test plans, and report specifications are maintained; conduct peer reviews to ensure standards and best practices are followed, process documentation is accurate, correctly detailed, and maintained and organized in the appropriate repository.
  • Oversee the design, execution and evaluation of rigorous test plans to ensure source data are accurately represented in presentation objects (dashboards/reports) and data are ‘fit for use’.
  • Facilitate discussion among process stakeholders (both technical and non-technical) to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence/reporting needs.
  • Mentor, train, and provide guidance, background information, and assistance to operational managers, analysts and other staff on standards and best practices in the following areas:  business and operational analysis, and interpretation and effective use of process models, presentation objects and other analysis artifacts.
  • Oversee the planning and execution of analyses – often interrogating data and other information to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance making recommendations to improve or correct performance
  • Ensure requirements are met and intended benefits are realized through the effective use of data via a range of visualizations (e.g., dashboards, reports), and alerts while instituting standards and best practices.
  • Perform other duties as assigned.

The Ideal Candidate will Possess the Following Additional Education and Experience

  • Bachelor's degree from an accredited college or university; field of study in Operations Research, Mathematics, Statistics, Industrial Engineering, Public Policy, Management Information Sciences, or other related field preferred.
  • Master’s degree in related field strongly preferred.
  • 10+ years’ experience successful use of analytic thinking, applying methods to determine root cause/solve problems. A demonstrated ability to interrogate data and communicate analysis findings to a technical and non-technical audience is essential.     
  • 10+ years’ successful application of process-driven analysis skills and requirements elicitation.
  • 5+ years’ experience in a management position with direct oversight of a team.
  • Strong analytical & quantitative skills, ability to “investigate” data (competency in statistics).
  • Strong critical thinking skills and attention to detail.
  • Strong communication skills (both written & verbal) with the ability to interact with all levels of the organization.   

EEO Statement

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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