Senior Training Coordinator

2 months ago
Requisition ID
# of Openings
Job Function
Job Schedule
Regular Full-Time


MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.


Training Specialist will be supporting the IBM UCM contract. This includes training plans, classroom instruction, training programs and providing end user application support.


  • Perform a variety of services to meet program training needs
  • Prepare teaching plans and materials, identifying objectives, providing classroom and instruction in assigned areas
  • Deliver application based training programs
  • Gain project and product knowledge development 
  • Provide end user application support when applicable
  • Attend/facilitate team & project meetings
  • Travel to training sites when needed

The Ideal Candidate will Possess the Following Additional Education and Experience

  • High School Diploma or GED required
  • At least three (3) years in the training technology/content management function
  • At least three (3) or more years solid experience delivering end user application-based training courses
  • At least one (1) to two (2) years of experience working with e-learning authoring tools, Computer-based training authoring tools (i.e, Captivate, Course Builder, FlashPoint) 
  • Minimum of one (1) year of experience developing training environments
  • Knowledge of Microsoft Word Suite including PowerPoint in order to produce training materials and presentations

 Preferred Skills:

  • Self-starter able to learn a complex, custom application system quickly
  • Demonstrated ability to use a variety of learning/training concepts and principles along with knowledge of adult learning
  • Critical thinking skills to develop or assess materials that will help employees understand the subjects being taught and understand the needs of the employees and judge what will work
  • Analytical and creative problem solving skills
  • Excellent written communication skills
  • Strong interpersonal and relationship building skills
  • Ability to work with various levels of internal and client management/leadership

 Physical Requirements:

  • Work is performed in a general office environment
  • Ability to lift or transport items up to 30 lbs.

Additional Requirements as per contract/client:

  • Ability to meet requirements to obtain and maintain an IBM Minimum Background Investigation (MBI) clearance
  • United States Citizenship or Permanent Residency


EEO Statement

EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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