Sr. Business Analyst

US-MI-East Lansing
4 weeks ago(12/27/2017 3:29 PM)
Requisition ID
# of Openings
Job Function
Job Schedule
Regular Full-Time


Under the direction of the Business Process Manager, the Senior Business Analyst will serve as the primary point of contact between the project management office, the operations teams, and the technical teams. The Senior Business Analyst is responsible for ensuring that all business requirements and business processes are adequately documented and implemented as expected. This position will provide oversight to support all business analysis (BA) activities and will be responsible for ensuring that all BA activities are completed on time. The Senior Business Analyst will support the BA team in completing all tasks and responsibilities and will communicate any delays, issues and/or risks to the Business Process Manager, as appropriate.  


  • Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation
  • Communicate status, risks, and issues to the Business Process Manager, senior management and/or the client, as appropriate
  • Monitor BA activities with the Business Process Manager to ensure that all business analysis activities are allocated appropriately and executed as planned
  • Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions
  • Manage efficient execution of business meetings with internal project staff, client staff, and/or project vendors
  • Document best practices and continuously measures outcomes for desired results
  • Work effectively with internal and external business partners in the delivery of solutions
  • Ensure all business requirements and business processes are adequately documented
  • Perform all other duties as assigned by management

The Ideal Candidate will Possess the Following Additional Education and Experience

  • Bachelor’s degree from an accredited college or university or equivalent related experience
  • Minimum five (5) years business analysis experience, with a focus on identifying, developing, and documenting business requirements to support business processes.
  • Demonstrated ability to work successfully with business owners to understand business needs and to document business requirements and processes
  • Demonstrated ability to successfully prioritize and execute many complex tasks simultaneously
  • Demonstrated ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Demonstrated ability to solve problems quickly and accurately
  • Experience facilitating Joint Application Development (JAD) sessions
  • Demonstrated ability to work closely with project clients and/or senior management 
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Demonstrated ability to work as a team member, as well as independently
  • Demonstrated understanding of Microsoft Word, Excel, Visio, Access, and other computer software applications
  • Knowledge of the Affordable Care Act (ACA) and related legislation/regulations
  • Knowledge of Medicaid, Child Health Plus (CHP), and/or other New York State health programs
  • Experience with eligibility, enrollment or related programs
  • Knowledge of call center operations
  • Knowledge of HIPAA compliance

EEO Statement

EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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