MAXIMUS

Admin 2 - Doc Proc Cntr

US-PA-Harrisburg
3 weeks ago
Requisition ID
2017-27849
# of Openings
3
Job Function
Document Processing
Job Schedule
Regular Full-Time

Overview

The Admin II-Doc Proc Cntr assists the Document Processing Supervisor in providing supervision to Document Processing Staff and oversees all Document Processing activities, including incoming mail, outgoing mail, document scanning/imaging validation, and document routing. 

 

Responsibilities

  • Assists the Document Processing Supervisor in providing supervision to Document Processing Staff.
  • Assists Document Processing Supervisor in overseeing all Document Processing activities, including incoming mail, outgoing mail, document scanning/imaging validation, and document routing. 
  • Assists Enrollment & Eligibility Manager in ensuring that waiver applications are processed efficiently and accurately.
  • Performs quality control and quality assurance reviews; maintain reports to track historical performance (both internal performance and subcontractor performance), and ensure compliance with performance standards. 
  • Assists with the development and implementation of procedures pertinent to the effective and efficient operation of the mailroom and forms processing.
  • Assists with training of the Document Processing Staff with Mailroom, Imaging, and Forms Processors
  • Reports any issues, concerns, and/or problems to the Document Processing Supervisor.
  • Verifies accuracy of mailings on a daily basis.
  • Reviews incoming documentation from Physicians, Area Agencies on Aging and Enrollment Brokers for completeness.
  • Performs Document Processing Admin duties as needed.
  • Performs other duties as may be assigned by management.

The Ideal Candidate will Possess the Following Additional Education and Experience

  • High school diploma required.
  • Associate's degree in Business Administration, Business Management, Social Servicesor, or related fields preferred.
  • 2-4 years of experience required.
  • Knowledge of postal and Federal policies, statutes, procedures, and regulations.
  • Ability to demonstrate supervisory and leadership skills.
  • Knowledge of and experience overseeing mail operations.
  • Knowledge of computer operations as it relates to mail services.
  • Excellent organizational, interpersonal, written, and verbal communication skills.
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
  • Ability to successfully execute many complex tasks simultaneously and ability to work as a team member, as well as independently.
  • Employment is contingent upon successful clearance of criminal and child abuse background checks and an absence of affiliations with Office of Long-Term Living (OLTL) providers.
  • Knowledge Medicaid and HCBS Waiver Services is preferred, but not necessary.

 

EEO Statement

EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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