MAXIMUS

Review and Adjustment Lead

Job Locations US-IL-Chicago
Posted Date 1 week ago(2/8/2018 11:16 AM)
Requisition ID
2018-28904
# of Openings
1
Job Function
Administrative/Clerical
Job Schedule
Regular Full-Time

Overview

Position's purpose is to assist supervisor/manager with ensuring that the daily workload is completed within the contractual timeframes.

Responsibilities

  • Works complex cases and assists with priority cases. 
  • Performs quality control reviews on review closures, completed petitions, and legal action referrals.
  • Works closely with new staff throughout their training period to ensure that information provided during formal classroom training is applied to casework. 
  • Assists customers with questions regarding review and adjustment.
  • Conducts quality assurance review closures, LARs and administrative modified orders.
  • Provides feedback to supervisor on quality control results.
  • Assists with monthly unit reports.
  • Serves as interstate liaison on modification reviews.
  • Maintains confidentiality and security of case information.
  • Performs other duties as may be assigned by management.

The Ideal Candidate will Possess the Following Additional Education and Experience

  • High School Diploma, GED or equivalent certification
  • Associates degree from an accredited college or university is preferred
  • Minimum of three (3) years of child support or related experience, specializing in review and adjustment of child support orders
  • Working knowledge of computers
  • Ability to work under strict production timeframes
  • Ability to work effectively with other staff
  • Ability to work with the public in a courteous and professional manner
  • Excellent organizational, interpersonal, written, and verbal communication skills
  • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
  • Ability to successfully execute many complex tasks simultaneously
  • Ability to work as a team member, as well as independently
  • Associate’s degree and/or relevant years of experience preferred

EEO Statement

EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

A committed and diverse workforce is our most important resource.

MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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