MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS is focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
The Project Director is responsible for the execution of the overall operation of the project, its performance to contract requirements, and MAXIMUS quality and performance. The Project Director shall report to the Vice President- Health and be responsible for the and execution of operational strategies and tactical plans to meet and exceed client expectations while ensuring compliance and optimizing Contact Center and Workforce Management performance. Position leads the design, implementation and continuous improvement of operating processes by leveraging technology, engaging a talented workforce and leading change initiatives to meet and exceed operation objectives.