*Employment is contingent upon contract award.
The law requires the North Carolina Department of Health and Human Services (Department or DHHS), through the Division of Health Benefits (DHB), to implement a Medicaid managed care program that advances high-value care, improves population health, engages, and supports providers, and establishes a sustainable program with predictable costs. The Department’s goal is to improve the health of all North Carolinians through an innovative, whole-person centered, and well-coordinated system of care, which addresses both medical and non-medical drivers of health. As part of Medicaid managed care, the Department will remain responsible for all aspects of the North Carolina Medicaid and NC Health Choice programs. As directed by the General Assembly, the Department will delegate the direct management of certain health services, including physical health, behavioral health and pharmacy services, and financial risks to entities called Prepaid Health Plans (PHPs).
The Tribal Liaison is responsible for developing and implementing comprehensive communications plans and outreach materials for the Eastern Band of Cherokee Indians (EBCI) Public Health and Human Services (PHHS) to support integration of the Enrollment Broker with the tribe. This includes strategies such as the use of websites as well as electronic, social media and outbound call and text campaigns. The Tribal Liaison will work with EBCI PHHS and other North Carolina stakeholders currently engaged in outreach efforts to disseminate the necessary information to aid enrollees in making informed health plan selections and to facilitate the resolution of consumer/provider issues. In addition the Tribal Liaison should have a knowledge of existing organizations that serve the North Carolina Medicaid population and leverage those organizations to execute a comprehensive and cost-effective outreach strategy.