MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
The Workforce Management Specialist will use their organizational and detail skills to schedule and publish reports on a regular basis per business requirements. The administrator will monitor and track intraday agent activity to assist with driving higher resource efficiency and inform leadership of any potential deficiencies.
Additional Requirements as per contract/client: