• Business Services Coordinator

    Job Locations US-AZ-Phoenix
    Posted Date 1 week ago(4/12/2018 2:32 PM)
    Requisition ID
    # of Openings
    Job Function
    Job Schedule
    Regular Full-Time
  • Overview

    With limited supervision, the Business Services Coordinator is responsible for managing the day-to-day operations of MAXIMUS resource rooms; establishing partnerships with local employers and other community partners in order to meet program objectives; making successful connections between employers and job seekers; and, creating, facilitating and coordinating employment related workshops directly with Project sub-contractors.   This position will also coach and train program participants in all aspects of job readiness by assessing skills; developing skills and opportunities tailored to individual’s plans and placements.  Additionally, the Business Services Coordinator will provide regular job leads, referrals to community resources and education on the usage of all available resource rom tools. 


    • Identify and work with community groups, workforce organizations and new employers to bolster job placements for program participants
    • Develop strong relationships with local economic development groups, chamber of commerce, professional employment organizations and industry clusters to facilitate the expansion of new businesses in the region and to increase opportunities within existing businesses for both adults and adolescents
    • Inform and educate target audiences and workforce partners about program goals, services, requirements and processes.  Provide and/or facilitate employer access to information regarding employment, the labor market, industry sectors, tax incentives and credits, labor laws and wage and hour rules
    • Assess and proactively respond to employers’ specific needs via frequent contact which includes meeting with and presenting to employers to discuss potential services, assessing employer needs and building working business relationships and customizing their hiring needs.  Work with individual employers attract premier employers to organize on site recruitment events, career fairs, mass interviews and other recruitment efforts.  Manage all employer and business contacts in the customer relationship management database system
    • Instruct participants in one-on-one or group settings on effective job search skills and employment opportunities in the community
    • Connect participants with hiring employers through workshops and Job Club

    The Ideal Candidate will Possess the Following Additional Education and Experience

    • High School Diploma (or GED equivalent) required; Bachelor's degree in Social Welfare, Business Administration, Public Administration or in a human services related field preferred
    • Minimum of two years experience in job development and placement 
    • Requires prior experience developing recruiting relationships with employers, evidenced by several existing business/industry partnerships developed or maintained by candidate
    • Requires knowledge of local high growth, high wage industries and occupations that offer the greatest employment opportunities for participants
    • Advanced computer skills including Microsoft, Word, Excel, Spreadsheet, Publisher, PowerPoint; Type a minimum of 40+ wpm
    • Strong data entry skills with the ability to toggle through multiple applications
    • Experienced communicator including advanced skills in facilitation, 1:1 communications and providing services via the phone
    • Advanced technical skills to include wed browsing and social media interactions
    • Experienced and articulate in public speaking and presentation skills 
    • Exceptional organizational, interpersonal, written and verbal communication skills.
    • Ability to communicate effectively and professionally, verbally and in writing, to all segments of the population.


    EEO Statement

    EEO Statement
    Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you

    A committed and diverse workforce is our most important resource.

    MAXIMUS is an Affirmative Action/Equal Opportunity Employer.

    MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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