MAXIMUS is a leading operator of government health and human services programs in the United States, United Kingdom, Canada, Australia and Saudi Arabia. The Company delivers business process services to improve the cost effectiveness, efficiency and quality of government-sponsored benefit programs, such as the Affordable Care Act, Medicaid, Medicare, Children’s Health Insurance Program (CHIP), Health Insurance BC (British Columbia), as well as welfare-to-work and child support programs around the globe. The Company’s primary customer base includes federal, provincial, state, county and municipal governments. Operating under its founding mission of Helping Government Serve the People®, MAXIMUS has more than 16,000 employees worldwide.
The primary purpose of this position is to lead the technical remediation efforts for major Incidents that are escalated up through the Service Desk. This includes being able to provide technical support for Windows and Linux/Unix servers, the virtualization environment these servers run in. The ability to understand Enterprise environments and how the various components operate and are dependent on each other is a major area of responsibility. In addition, this position has the responsibility of patching the various Linux/Unix servers around the company within the established monthly timeframe.