This position interfaces with the Client, Health Plans and represents the New York Medicaid Choice program. The position will also serves as a liaison between the health plan and client.
Establishes and maintains a strong working relationship with health plan management
Establishes, plans, and convenes meetings with health plans to discuss issues and updates in the program
Coordinates between the health plans and systems staff for the flow of data and files, and resolves any inability to receive correct data from either the plans or MAXIMUS
Conducts public speaking and education/information activities to providers and plans
Provides technical assistance and information to plans regarding all consumer case transactions
Liaison to Local Districts, State, and Federal Government contacts
Assists in creating policy and procedures for new processes
Troubleshoots and provide guidance on enrollment issues
Oversees set up of MOVEit accounts for external contacts
Reviews reports on FIDA case issues, service refusal reports, and collects assessment reports from Health Plans
Responsible for staff training and development
The Ideal Candidate will Possess the Following Additional Education and Experience
2-4 years of experience in health, human services or health insurance required
3-5 years of supervisory experience in any industry is required
Bachelor's degree is required, preferably in the health or social services field
Ability to work independently
Excellent written and oral communication skills
Proven ability to work with private and public sector managers
Ability to follow directions
Ability to handle pressure
Excellent organizational and interpersonal skills
Ability to perform comfortability in a fast paced
Ability to complete deadline oriented work environment
Ability to successfully execute multiple tasks simultaneously
Ability to work as a team member
Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource.
MAXIMUS is an Affirmative Action/Equal Opportunity Employer.
MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.