The Sr. Case Management Counselor is responsible for coordinating all services and helping to ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.
Provide case management services to a caseload of assigned program participants experiencing severe barriers to employment
Develop and use expertise to address special issues affecting participants who are on long-term Cash Assistance; have a history of sanction or program non-compliance; or ex-offender status
Consider barriers to employment in making program placement decisions
Provide job readiness screening and assessment
Assess participants need for Back to Work services and assist participants to develop Employment Plan
Refer applicants and participants to appropriate program components
Coordinate all project services provided to a participant
Refer program participants to community resources, including long-term and emergency child care services; and provides follow up as to the effective provision of service
Provide employment counseling and job leads to participants to ensure job placement and retention
Provide support to ensure stability in employment and coordinates ongoing retention activities for employed participants if necessary
Initiate non-compliance procedures and follows up on process for participants who fail to meet program requirements
Participate regularly in work groups and committees aimed at evaluating customer needs, improving services, and implementing new service strategies
Perform other duties as may be assigned by management
The Ideal Candidate will Possess the Following Additional Education and Experience
A Bachelor’s Degree from an accredited college or university in related field, equivalent experience considered in lieu of degree (four years applicable experience may substitute for degree) and 1 year related work experience required
Experience in marketing employers and working with business professional community
Comprehensive knowledge of and established relationships with the local employment market and labor market needs
Ability to develop, evaluate, and implement a case management plan meeting all milestones
Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances
Excellent organizational, written, and verbal communication skills
Ability to perform comfortably in a fast-paced, deadline-oriented work environment
Ability to work as a team member, as well as independently
Must be able to remain in a stationary position for an extended period of time
Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
Work is constantly performed in an office environment
EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you
A committed and diverse workforce is our most important resource.
MAXIMUS is an Affirmative Action/Equal Opportunity Employer.
MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.