The Center for Employee Development (CED) is the centralized global Learning & Development function for MAXIMUS. As part of the Corporate Human Capital organization, the CED manages key products and services that are designed to develop and enhance the skills of our employees through learning solutions, tools, and systems including MAXIMUS University (MAXU), our enterprise corporate university.
This position is primarily responsible for project management curriculum design, development, and delivery.
This individual will manage the strategy and plan for complete learning development and maintenance process including; needs analysis, design, development, solutions implementation, communications, program evaluation, certification management, and dashboard reporting. This individual will work closely with multiple stakeholders including management, internal partners, and external vendors to ensure the successful development, implementation and ongoing delivery and operations of the learning programs. Works in a matrix organization; leverages subject matter experts and other contributors to deliver learning solutions within budget and timeframe. Prior management or supervisory experience in a customer service environment is a plus.
Travel may be required up to 75% depending on seasonality and field training requirements.