MAXIMUS

  • Sr Systems Engineer - Windows

    Job Locations US-TX-Irving
    Posted Date 2 weeks ago(7/6/2018 8:40 AM)
    Requisition ID
    2018-32764
    # of Openings
    1
    Job Schedule
    Regular Full-Time
  • Responsibilities

    MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

    The Senior Systems Engineer will provide comprehensive support for enterprise Windows desktop systems at the National Institutes of Health (NIH).

    Job Duties/Responsibilities:
    • Lead enterprise server and desktop engineering team in heterogeneous environment incorporating Linux, Mac, and Windows servers and workstations
    • Deploy approved release packages and break-fix solutions in accordance with all enterprise architecture and configuration, change, and release management policies and procedures
    • Manage patching and software release distributions to workstations using tools such as LANRev, Microsoft SCCM/MDT, and IBM BigFix
    • Draft user communication and issue email notifications to key stakeholders and the user community regarding environment changes, patches, and outages, both planned and unplanned
    • Develop and maintain small software tools and custom scripts, using PowerShell, Visual Basic, and Wise, to automate repetitive tasks and improve user access to self-service options
    • Troubleshoot and resolve issues as required, and propose and implement changes aimed at continuous improvement.

    Requirements:
    • Bachelor’s Degree in Computer Science, Information Systems, or other related business, scientific, or technical discipline
    • At least seven (7) years of experience supporting Windows systems in a complex research-based 24/7 enterprise environment
    • Microsoft Certified Desktop Support Technician required plus other applicable Microsoft and cross platform (CompTIA A+, N+, Project+, Security+, etc.) certifications to demonstrate technical competencies
    • Experience using Microsoft SCCM and MDT to manage desktop and server deployments
    • Experience creating and modifying Microsoft Installer (MSI) packages
    • Knowledge of and experience using basic Windows command line executables and switches syntax
    • Experience managing Active Directory and other directory services, such as Lightweight Directory Access Protocol (LDAP), SAML, and Kerberos
    • Experience using IBM BigFix and other tools for software distribution and reporting to include creating custom fixlets in BigFix and deploying OEM and custom fixlets and actions across the full enterprise and administering BigFix Web UI
    • Experience scripting solutions using PowerShell, Visual Basic, and/or Wise
    • Ability to effectively and confidently communicate – in writing and presentations – complex topics and procedures with team members and all levels of customer stakeholders
    • Ability to adapt to rapidly changing requirements with a flexible and creative approach to brainstorming, troubleshooting, and problem solving
    • Demonstrated ability to analyze problems and propose multiple alternative solutions
    • Experience with hardware and software for networking; distributed computing; virtualization; large-scale, high-performance storage systems; databases; telephony; and cloud computing
    • Experience managing work using agile and ticketing systems such as JIRA and ServiceNow
    • ITIL v3 Foundation certification or higher preferred

    Per contract requirements, employees must:
    • United States Citizenship or Green Card
    • Must be able to obtain a Public Trust Security Clearance

    The Ideal Candidate will Possess the Following Additional Education and Experience

    • Develops solutions to a variety of problems of moderate scope and complexity.
    • General application of concepts and principles.
    • Contributes to the completion of organizational projects and goals.
    • Frequent use and general knowledge of industry practices, techniques, and standards.
    • Applies knowledge and skills to complete a wide range of tasks.
    • Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.
    • Bachelor's degree with 3+ years of experience.
    • May have additional training or education in area of specialization.

    EEO Statement

    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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