Reporting to the Manager of Business Process Analysis, the Process Architect is responsible for modeling, analyzing, deploying, monitoring, and continuously improving business processes across the organization. This role is highly collaborative and will provide process support to one or more implementation teams concurrently. The role requires strong communication and interpersonal skills, (applied both in person and remotely) as regular interaction with project technical, operational and executive stakeholders is expected.
As a key member of the Standardized Operations and Analytics Performance Analytics (SOA-PAX) team, the Process Architect will function not only in direct support for project implementations, but also serve as an organizational expert and representative of the Business Process Management discipline. The role will be responsible for capturing operations level business processes and translating these into executable business process models ready for automation. Additionally, the role will require participation in other continuous process improvement activities, help in managing project engagements, and execution of ad-hoc requests.
The ideal candidate is capable of applying their BPM expertise at all levels of process thought – able to present high-level process diagrams to an executive audience, as well as produce detailed, technically correct process models in support of process automation application implementations.