-Assists the Document Processing Supervisor in providing supervision to Document Processing Staff.
-Assists Document Processing Supervisor in overseeing all Document Processing activities, including incoming mail, outgoing mail, document scanning/imaging validation, and document routing.
-Assists Enrollment & Eligibility Manager in ensuring that waiver applications are processed efficiently and accurately.
-Performs quality control and quality assurance reviews; maintain reports to track historical performance (both internal performance and subcontractor performance), and ensure compliance with performance standards.
-Assists with the development and implementation of procedures pertinent to the effective and efficient operation of the mailroom and forms processing.
-Assists with training of the Document Processing Staff with Mailroom, Imaging, and Forms Processors.
-Reports any issues, concerns, and/or problems to the Document Processing Supervisor.
-Verifies accuracy of mailings on a daily basis.
-Reviews incoming documentation from Physicians, Area Agencies on Aging and Enrollment Brokers for completeness.
-Performs Document Processing Admin duties as needed.
The Ideal Candidate will Possess the Following Additional Education and Experience
- High School Diploma with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Communicates more complex information, using job experience to anticipate and proactively address related questions.
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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