MAXIMUS

  • Supervisors

    Job Locations US-NY-Queens
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    2018-34159
    # of Openings
    2
    Job Schedule
    Regular Full-Time
  • Responsibilities

    OPPORTUNITY LOCATED IN QUEENS, NY

    The Case Management Supervisor is responsible for supervising, evaluating, training, developing, and counseling case management staff.

    The Ideal Candidate will Possess the Following Additional Education and Experience

    • Ensure contractual obligations are met by identifying, recommending, and/or developing quality improvement strategies through the evaluation of staff performance standards and project performance measures
    • Develops and implements methods to improve performance with purpose of attaining goals, within respective unit(s)
    • Provides direct supervision for staff members
    • Implements performance management practices and strategies that includes, but is not limited to; regular feedback on performance, completing performance evaluations and merit increase recommendations.
    • Ensure quality customer service for internal and external customers
    • Makes hiring recommendations
    • Complete personnel actions, employee evaluations and monthly reports
    • Report issues, problems and concerns to the Operations Manager
    • Promote and support team spirit among staff by facilitating communication and problem solving
    • Ensure communication of policy and program updates
    • Perform other duties as may be assigned by management
    • Excellent organizational, written, and verbal communication skills
    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment
    • Ability to work as a team member, as well as independently

    EDUCATION / EXPERIENCE

    a) a graduate degree in from an accredited institution; b) (2) years supervisory experience or equivalent subject matter experience; and two (2) years supervisory experience or three (3) years case management experience determined acceptable by the Agency.

    EEO Statement

    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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