MAXIMUS

  • Senior Case Manager (SSI Lead Case Manager)

    Job Locations US-NY-Queens
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    2018-34171
    # of Openings
    1
    Job Schedule
    Regular Full-Time
  • Responsibilities

    OPPORTUNITY LOCATED IN QUEENS, NY

    Leadership position for the WeCARE SSI service track. Lead Case Manager will monitor activities to ensure unit it meeting contract and performance requirements of the unit and provide direct service to clients with more complex SSI applications.

    The Ideal Candidate will Possess the Following Additional Education and Experience

    • Provide direction, coaching and oversite for staff assigned to SSI service track activities
    • Provide services to clients with more complex Federal Disability applications

    • Maintain a high standard of work, submitting complete federal disability applications with documentation to successfully secure benefits for the client

    • Ensure all clients are served timely and professionally

    • Implement strategies that improved award rates for our client

    • Determine if clients has a pending SSI application

    • Review for reasonable accommodations , document need and ensure accommodations are provided

    • Explain role of AR, give client option of designating and if agreeable complete appropriate forms with client. If AR already exist, confirm and take appropriate action

    • Submit applications for federal disability, include all necessary documentation to facilitate award of benefits

    • If application already submitted, attempt to secure copy, gather and submit relevant documentation to support awards

    • Assist client in securing relevant documentation

    • Assist client in accessing treatment and complying with clinical evaluations

    • Obtain all required consents

    • Maintain ongoing contact with client

    • Maintains detailed records of all activities, both pending and completed.

    • Interacts will all relevant stakeholders to ensure dissemination of information to the appropriate entities

    • Maintains knowledge of current community resources

    • Produces status regular status reports as requested.

    • Maintains periods set by project management tasks are completed in accordance with project expectations

    • Ensures consistent application of all confidentiality laws and regulations pertinent to the foster care and federal disability programs

    • Submits SSI files and documentation in accordance with deadlines and goals established by management staff and the Social Security Administration

    • Other related duties as may be assigned by management

    • Ability to develop, evaluate, and implement a case management plan meeting all milestones

    • Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances

    •  SOAR Certification preferred, if not certified must secure certification within 6 months of hire

    • Leadership skills, ability to manage and direct staff

    • Demonstrable and articulable knowledge of federal disability programs; excellent time management skills

    • Ability to meet all standards established for this position

    • Ability to use computer software such as Microsoft Word and Excel and Outlook

    • Ability to work with community groups and the public

    • Excellent organizational, interpersonal, written, and verbal communication skills

    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment

    • Ability to successfully execute many complex tasks simultaneously

    • Ability to work as a team member, as well as independently

    • Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances

    • Excellent organizational, written, and verbal communication skills

    • Ability to perform comfortably in a fast-paced, deadline-oriented work environment

    • Ability to work as a team member, as well as independently

    EDUCATION / EXPERIENCE:

    a) a graduate degree, preferred degree in social work or a related field, such as psychology, vocational rehabilitation or occupational rehabilitation from an accredited institution; and two (2) years supervisory experience or three (3) years case management experience or b) training and/or work experience determined acceptable by the Agency is required.

    EEO Statement

    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

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