-Overall responsibility for identifying and documenting Quality Control business requirements and processes, including providing clarification on any requirement discrepancies.
-Performs all internal reporting needs of the Quality Control Operations team.
-Understands Quality Control business problems and opportunities and recommends solutions that enable the organization to achieve its goals.
-Extracts, tabulates, and analyzes data to support program activity and assists in Management decision making.
-Reviews and edits requirements, specifications, business processes and recommendations related to new processes, functionality, and/or proposed solutions within Quality Control.
-Identifies, analyzes, and communicates all system and process defects.
-Identifies innovative strategies to create operational and/or system efficiencies.
-Works closely with business owners, operations, users, and systems staff to improve business efficiency.
-Works effectively with internal and external business partners in the delivery of solutions.
-Provides production support for Quality Control Operations.
-Monitors process data to identify potential system and process issues.
-Monitors QCDT for efficiency.
-Responsible for adhering to established safety standards.
-Must be able to remain in a stationary position for an extended period of time.
-Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
-Work is constantly performed in an office environment.
-Performs other duties as assigned by Management.
The Ideal Candidate will Possess the Following Additional Education and Experience
- Bachelor's degree with 3+ years of experience.
- May have additional training or education in area of specialization.
- Develops solutions to a variety of problems of moderate scope & complexity.
- General application of concepts & principles.
- Contributes to the completion of organizational projects & goals.
- Frequent use and general knowledge of industry practices, techniques, and standards.
- Applies knowledge and skills to complete a wide range of tasks.
- Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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