MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
The Business Development Director will join a sales team responsible for building year over year (YOY) annual revenue growth from customers within Health-related Federal Civilian and Defense Agencies. Specifically those Agencies are the US Department of Health & Human Services (including the Centers for Medicare & Medicaid Services (CMS), the National Institutes of Health (NIH), Centers for Disease Control and Prevention (CDC) et all); the US Department of Veterans Affairs; and the Defense Health Agency. The ideal candidate will have a specialty in Contact Centers within these Agencies and come with some experience in marketing within the Contact Center market.
The candidate will regularly interact with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization. The candidate will report to VP, Sales-Health Accounts.
•Identify and develop new Federal Civilian markets and opportunities to drive new Federal Civilian business pipeline to include Contact Center opportunities
•Develop and maintain relationships with key partners, federal agency officials and other stakeholders
•Maintain working relationships and collaborations with MAXIMUS business consultants in Federal Civilian
•Conduct opportunity pursuit in Federal Civilian as part of the overall MAXIMUS Federal Civilian team including Contact Center opportunities
•Carry out business development to identify, qualify and pre-capture activities for opportunities
•Ensure budgets and schedules meet corporate requirements
•Regularly interact with executives and/or major customers
•Perform other duties as assigned by leadership
Education and Requirements:
•Bachelor's degree from an accredited college or university required, preferred field of study in government, business administration or public policy
•Knowledge of Federal government procurement practices and Federal government business development life cycle
•At least 7 years of experience conducting sales, business development or capture activities in the Federal Government Civilian sector to include specific Contact Center expertise
•Knowledge of business and technology solutions that Federal government purchases
•Strong verbal and interpersonal communication skills
•Proven ability in working as a team and as an individual contributor to drive new business
•Proven experience developing opportunities up to and including new contracts awarded as a result
•Existing relationships with relevant Federal Civilian government officials preferred
The Ideal Candidate will Possess the Following Additional Education and Experience
- Directs and controls the activities of a broad functional area through several department managers within the company.
- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
- Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
- Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
- Ensures budgets and schedules meet corporate requirements.
- Regularly interacts with executives and/or major customers.
- Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.
- Reports to Senior Director or VP level.
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
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