Business Analyst

Job Locations US-MD-Baltimore
Posted Date 12 months ago(4/1/2019 1:21 PM)
Requisition ID
# of Openings
Job Function
Hidden (200488)
Job Schedule
Regular Full-Time

Job Description Summary

MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

Job Summary:
The Business Analyst provides recommendations based on business analysis and subject matter expertise to the operations management team for improving operational performance. The Business Analyst provides guidance and recommendations for performing processes and procedures and provides direction for achieving production goals.

Essential Job Duties:
•Coordinates with business users to define business processing activities, data availability, and requirements, to implement operational procedures
•Collects, analyzes and interprets both qualitative and quantitative data; performs analytical and root cause analyses
•Utilizes management and planning tools (flow diagrams, affinity diagrams, gap analysis, and selection/prioritizing matrices)
•Facilitates discussions between operations teams, technical teams and business stakeholders on business processes and procedures
•Creates user acceptance test scripts/test plans
•Assists in efforts to provide training, communication, presentations, and project documentation/artifacts
•Assists in training and standards development among peer business analysts
•Supports the project manager and/or product owner and stakeholders on project priorities
•Assists in maintaining project deadlines, budgets, and schedules
•Develops and produces reports as needed
•Performs other duties as assigned

Education and Experience Requirements:
•Bachelor's Degree from an accredited college or university required; equivalent work experience will be considered in lieu of degree
•At least three (3) years of experience in related field required
•High level of proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Access, and Outlook
•Experience with Microsoft Project, Vision and SQL
•Proficient with software quality assurance and release management processes
•Ability to analyze current situations with new requirements to synthesize into creative solutions

Additional Requirements, as per contract/client:
•United States Citizenship


  • Bachelor's degree with 3+ years of experience.
  • May have additional training or education in area of specialization.
  • Develops solutions to a variety of problems of moderate scope & complexity.
  • General application of concepts & principles.
  • Contributes to the completion of organizational projects & goals.
  • Frequent use and general knowledge of industry practices, techniques, and standards.
  • Applies knowledge and skills to complete a wide range of tasks.
  • Communicates on complex or sensitive issues or drafts such responses for supervisor or manager.


EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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