• PIA Initial Reviewer

    Job Locations US-TX-Brownsville
    Posted Date 2 months ago(11/12/2019 8:06 AM)
    Requisition ID
    # of Openings
    Job Schedule
    Regular Full-Time

    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

    Job Description Summary

    The PIA Initial Reviewer will review applications, invoices, and supporting documentation for eligibility determination based on guidelines.

    Essential Job Duties:
    •Conducts reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, basic maintenance of internal connections, and managed internal broadband services and equipment received for eligibility based on guidelines provided
    •Processes invoices for discounts on equipment and services according to Program guidelines
    •Communicates with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications
    •Utilizes desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines
    •Performs quality reviews of applications and invoices when required to ensure accuracy
    •Escalates issues and questions as they arise when processing Program documents

    Education and Experience Requirements:
    •High School diploma or GED required with a minimum of two years of college preferred;
    •BS or BA degree preferred
    •Proficient in the use of Microsoft Office products
    •Strong knowledge in IT networks, infrastructure and/or broadband communications
    •Strong analytical skills required with attention to detail
    •Works on assignments that are routine in nature; however, ability to adjust to complexities in work assignments as they arise
    •Acquires job skills and learns applicable policies and procedures to complete assignments.
    •Able to read, understand & perform assignments within prescribed guidelines.
    •Communicates routine information in a clear and accurate way with internal & external contacts.
    •Excellent organizational, analytical, written, and verbal communication skills
    •Ability to perform comfortably in a fast-paced, deadline-oriented work environment
    •Ability to work as a team member, as well as independently
    •Ability to type 20 WPM

    Additional Requirements as per Contract/Client:
    •Must be a US Citizen


    Essential Duties and Responsibilities:
    - Research and resolve discrepancies with provider documents.
    - Review information keyed into the system to verify the accuracy of data.
    - Monitor data/image quality of scanned documents.
    - Follow established policies and procedures for index and imaging without deviation.
    - Maintain confidentiality and security of relevant information.

    Minimum Requirements:
    - High School diploma with 0-2 years of experience.


    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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