• Administrative Specialist

    Job Locations US-TX-San Antonio
    Posted Date 2 months ago(12/6/2019 12:37 PM)
    Requisition ID
    # of Openings
    Job Schedule
    Regular Full-Time

    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

    Job Description Summary

    This position is contingent upon award

    The SFL-TAP Administrative Specialist position requires familiarity with general office procedures to include but not limited to the following tasks:

    •Answering multiple phone lines;
    •Scheduling appointments, maintaining a calendar of events, and, updating attendance records.
    •Selecting appropriate general office methods from a wide variety of clerical procedures and follows standard operational procedures and manual.
    •Maintain and update filing, inventory, mailing, and database systems, either manually or by using a computer, and support supervisor with general clerical duties regarding job fair events, employer contacts, and setting up booth space.
    •Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information.
    •Prepare classrooms for instructors, and, often times assist classroom participants individually or in small groups to help them master assignments presented by instructors.
    •Enforce administration policies and rules governing classroom participants and discuss assignments with instructors to monitor progress of participants.

    Experience and Education:
    This position requires 0-2 years’ experience or a Bachelor’s Degree. Candidate must be a US Citizen.


    Essential Duties and Responsibilities:
    - Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention.
    - Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services and products to assist customers and clients.
    - Type or generate letters and other documents as necessary.
    - Assist in the maintenance of the office record and filing systems.
    - Retrieve, log, and route correspondence (faxes, email, letters, etc.).
    - Prepare outgoing or log incoming shipments. Ensure document control of mail and project correspondence.
    - Handle mail and postal machine.
    - Assist with coordination of meetings both internally and with the customer and participate as necessary.
    - Backup support for recording and providing meeting minutes within the required time frame as necessary.

    Minimum Requirements:
    - High School diploma with 0-2 years of experience.
    - May have additional training or education in area of specialization.
    - Works on assignments that are routine in nature, with responsibilities easily learned on the job.
    - Acquires job skills and learns applicable policies and procedures to complete routine tasks.
    - Able to read, understand & perform assignments within prescribed guidelines.
    - Communicates routine information in a clear and accurate way with internal & external contacts.


    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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