Site Installation Manager (CIM)

Job Locations US-TX-San Antonio
Requisition ID 2019-46670
Posted Date
8 months ago(12/6/2019 12:37 PM)
# of Openings
Job Function
Program Management
Job Schedule
Regular Full-Time

Job Description Summary

This position is contingent upon award

The Contractor Installation Manager (CIM) is responsible to the Contractor’s Program Manager (PM) for the efficient and effective operation of the SFL-TAP Center. The CIM serves as the leader of the contractor’s team and will also work as advisor/counselor to assist clients with navigating the VOW/CRS mandates to become Career Ready and to track progress of transitioner in TAPXXI. The CIM is also a component of the installation SFL-TAP infrastructure and is thus responsible for providing SFL-TAP services to eligible individuals and complying with VOW/CRS requirements. Although not a complete listing, the CIM’s duties include the following:

•Serve as the Contractor’s primary point of contact with the Government and manage contractor operations at the installation level
•Coordinate, and ensure VOW/CRS services are conducted and documented in accordance to PWS. • Ensure that staff provides high quality customer service and transition counseling services to SFL-TAP Center clients.
•Assist with marketing the SFL-TAP.
•Effectively and efficiently manage the personnel and materials.
•Coordinate site visits headquarters staff members. Inform and assist the DGR in making necessary arrangements.
•Prepare contractor required monthly reports and administrative documents.
•Serve as the contractor’s intermediary for communications with the Installation Commander and his or her representatives.
•Create an effective working relationship with Commanders, installation staff and leaders, and Service Providers.
•Plan and direct employer outreach programs.
•Ensure Pre-separation Briefings are scheduled and properly executed.
•Ensure that the DD Form 2648 (eForm) is completed for each transitioning client.
•Perform follow-up on individual transition plans as appropriate.
•Comply with installation rules and regulations applying to the operation of any facility including regulations applying to, but not limited to: safety, security, and energy conservation.
•Participate in marketing and public affairs activities.
•Ensure that all contractor employee’s complete all mandatory Government training (to include annual requirements) and safeguard PII.
•Help clients use the automated and non-automated resources effectively. Provide instruction on automated tools to include TAPXXI.
•Review work performed in TAPXXI by counseling staff; review progress of transitioning clients and work with Government representatives whenever issues with Commanders prevent transitioning clients from using SFL-TAP program.

Education and Experience Requirements:
•Master’s degree PREFERRED in Training and Development, HR Management, Counseling, or related field and minimum 2 years career counseling, education, or related experience. Bachelor's Degree accepted with experience.
•Applicants must successfully undergo a background investigation (National Agency Check)
•U.S. Citizen
•Experience managing personnel at one or more sites. Ability to meet and correspond regularly with a Government counterpart.
•Experience coordinating transition activities with the local DGR to support overall mission goals. Accountable for ensuring requirements accomplished in accordance with the PWS/ PRS and completed on time at all sites.
•Experience safeguarding confidential information, handling PII and complying with the Privacy Act and all applicable agency regulations on individual privacy, to include
•Position Description and Qualifications
•Experience conducting QC checks and ensuring training requirements are met.
•Experience working directly with clients.
•Ability to exercise a great deal of independent judgment.


Essential Duties and Responsibilities:
- Implement program wide initiatives.
- Oversee Program Management status.
- Report and communicate plans to client.
- Partner with Finance Director to assess risk.
- Provide leadership, coordination and management of the PMO processes and functions.
- Manage the PMO team to coordinate with senior program leadership to identify strategic process improvement opportunities that are aligned with strategic business objectives.
- Provide supervision to the team that provides program management support functions and administrative support to the program.
- Work closely with IT to verify that proper processes and procedures are utilized across systems.
- Coordinate with Contracts, Finance, Human Capital, Quality, and Security to ensure delivery of integrated projects and programs.

Minimum Requirements:
- Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.
- In some instances this manager may be responsible for a functional area and not have any subordinate employees.
- Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
- Acts as advisor to subordinate(s) to meet schedules and/or resolve problems.
- Develops and administers schedules, performance requirements; may have budget responsibilities.
- Frequently interacts with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company.
- Often must lead a cooperative effort among members of a project team.
- Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
- Provides guidance to subordinates within the latitude of established company policies.
- Recommends changes to policies and establishes procedures that affect immediate organization(s).

MAXIMUS Introduction

Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit


EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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