• Career Skill Program Administrator

    Job Locations US-VA-ARLINGTON
    Posted Date 2 months ago(12/6/2019 12:37 PM)
    Requisition ID
    # of Openings
    Job Schedule
    Regular Full-Time

    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

    Job Description Summary

    This position is contingent upon award

    The CSP Administrator offers employment skills training opportunities to Soldiers or occasionally other service members preparing to transition from military to civilian employment through providing program planning, administrative/logistical support, and reporting within their area of responsibility in direct support of the Army’s Career Skills Program (CSP). CSPAs coordinate with garrison-approved CSP employers, professional associations, unions, industry leaders, education and training providers to promote opportunities for transitioning Soldiers to yield high-value jobs or careers; from Initial concept to establishment of a partnership and execution, with minimal or no cost to the government. Duties include:

    •Serve as the Garrison SFL-TAP point of contact for Army Career Skills Programs, performing a variety of administrative, logistical, and program planning duties in direct support of the program for the DGR and in coordination with the Region CSP Coordinator.
    •Schedule Career Skills Program and related classes.
    •Maintain liaisons in coordination with the installation POCs and Region CSP Coordinator.
    •Identify opportunities for transitioning Soldiers leading to a highly-skilled, high demand job or career in the civilian sector and present options to the government for connection with industry.
    •Coordinate with employers, professional associations, unions, industry leaders, and education providers as directed by the DGR to encourage training that will produce high-value jobs or careers for transitioning military; from initial concept of establishment to government partnership.
    •Execute the garrison day-to-day operations of the CSP classes/cohorts ensuring tracking of applicants, setting up interviews for industry partners, scheduling information/marketing sessions in coordination with government personnel, tracking participants, communicating completion, entering data and counseling notes in the TAPXXI system as well entering program information on the IMCOM’s Common Operating Picture and other career skills databases.
    •Provide summaries, executive reports and data analysis and tracking as required. Formalize relationships and establish roles and responsibilities. Draft Memorandums of Agreement (MOA) subject to legal in coordination with DGR to include coordinating activities and compliance.
    •Research and monitor CSP training opportunities in the community in coordination with DGR.
    •Participate in the applicant screening process (as a silent observer); monitor execution, and follow-up on job placement data; make telephone calls, send email and track correspondence.
    •Keep installation key government personnel, public officials, employers and stakeholders abreast of policies, procedures, trends, and problems.
    •Collect, consolidate, and analyze data; provide reports to the DGR.
    •Prepare and/or conduct briefings, orientations, and special presentations to include flyers, marketing materials, news articles, and social media with the approval of the DGR to promote the CSPs.
    •Prepare reports, maintain historical records and statistical materials to include writing CSP vetting packets and documentation, information papers, executive summaries in accordance with ARIMS.
    •Recommend solutions to concerns and or problems such as Soldier attendance at program activities (e.g., classes and counseling sessions) to the DGR.
    •Plan and execute daily operations to meet overall objectives and requirements.
    •Assist DGR as needed in conducting Career Skills Program operations, conducting interest inventories and identifying subsequent opportunities to provide skills training and employment to transitioning military in coordination with the Regional Career Skills Program Coordinator.
    •Provide weekly updates to the CSP Authoritative Database that populates the IMCOM CSP Common Operating Picture (COP) in coordination with the Career Skills Program Region Coordinators by the last working day of each week

    Education and Experience Requirements:
    •Bachelor’s degree in any area of study from a college or university that is accredited by a national or regional accrediting agency recognized by the U.S. Department of Education is required.
    •Applicants must successfully undergo a background investigation (National Agency Check).
    •U.S. Citizen.
    •Must be knowledgeable about Military Occupational Specialties (MOS), curriculum and instruction for education and training programs, and utilization of various types of occupational information and resources to include the Department of Labor Occupational Outlook forecasts for employment industries, interest inventories, career planning and development to include approaches, program coordination, and use of educational and community resources and vocational systems.
    •Requires strong communication, briefing and technical writing skill with knowledge in a wide variety of military personnel areas such as: transition processing, military benefits, VA benefits to include educational benefits for Soldiers and Family Members; retirement or transition issues.
    •Customer services skills required.
    •Good command of the English language which includes the ability to read, write, understand, and clearly and effectively communicate the language.


    Essential Duties and Responsibilities:
    - Maintain knowledge and documentation of operational and system processes.
    - Perform cost/benefit analyses on potential changes to existing processes.
    - Participate in the administration of project and program contract activities, including preparation for internal and external meetings.
    - Collaborate with internal and external teams to define problems and implement solutions.
    - Create, review, and present program documents, including requirement traceability matrices, business and software specifications, process flows, and test cases.
    - Document complex program and system needs for both technical and non- technical audiences.
    - Assist in the analysis of data and the specification of report packages for internal and external audiences.
    - Works closely with Quality Assurance and Training staff to optimize operational activities.
    - Support the project manager and product owner and stakeholders on project priorities.

    Minimum Requirements:
    - Bachelor's degree with 3+ years of experience.


    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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