• Site Admin

    Job Locations US-MO-Kansas City
    Posted Date 2 months ago(12/5/2019 2:47 PM)
    Requisition ID
    # of Openings
    Job Schedule
    Limited Service Full-Time
    Select 20.79/Hr.

    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

    Job Description Summary

    MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

    The Site Administrative Assistant performs various clerical, administrative, and secretarial duties for the Senior Site Manager of Contact Center Operations for the Census Questionnaire Assistance (CQA) contract. The work environment will be fast-paced and will require an individual to juggle many different tasks while paying attention to details and ensuring deadlines are met. The Office Assistant will support the on-site operations management team of the Census contract for MAXIMUS. This individual will report to the Senior Site Manager for the CQA program at the site.

    Essential Job Duties
    • Provides the CQA operations management team with administrative support, including but not limited to, ordering general office or other operations supplies, preparing routine status reports, reconciling financial reports.
    • Provides on-site support for recruitment event logistics. Assists the management team with support at events, including coordinating applicant interviews, conducting follow-up phone calls with applicants, and collecting and reviewing applicant paperwork for accuracy and completeness.
    • Maintain adequate office supplies for various departments, with consideration of associated costs and best practices.
    • Prepare invoices for Accounts Payable.
    • Responds to routine inquiries.
    • Prepares and maintains files and other records for the operations management team.
    • Schedules and maintains calendar of appointments, meetings, and travel itineraries, and coordinates related arrangements.
    • Participates in special projects as required.

    Education and Experience Requirements
    • Requires a High School Diploma or GED.
    • Associates degree; preferred.
    • 2 years of related administrative experience.
    • Government contracting environment is preferred.
    • Security clearance required – position contingent on ability to obtain low risk security clearance.
    • Must be legally authorized to work in the U.S. and provide documentation.
    • Non-United States citizens must have resided in the U.S. for three (3) accumulative years of the past five (5) preceding the submittal of security clearance forms.
    • Ability to become a notary public to support collection of background investigation forms from applicants.
    • May be required to work off-shift as necessary, to include night and weekend, to support recruiting events.
    • Attention to detail is required.
    • Ability to prioritize work will be a key to success.
    • Strong written and verbal communication skills are required.
    • Effective administrative and organizational skills.
    • Proficiency in the use of general office equipment, such as typewriter, fax machine, photocopier, and personal computer.
    • Proficiency in the use of basic office-related software applications, such as Outlook, Word, Excel, and PowerPoint.
    • Strong typing skills preferred.

    In accordance with contractual requirements:
    Employment and continued employment is contingent upon obtaining and maintaining a favorable initial and final suitability determination, which will be decided in the sole discretion of the Census Bureau. Ability to pass United State Census Bureau suitability assessment.

    MAXIMUS is unable to provide visa sponsorship in support of 2020 CQA Program.

    Residency requirement:
    Non-citizens must possess a valid and non-expired Permanent Resident Card or Employment Authorization Card. The suitability assessment requires residency in the United States for a cumulative period of three (3) years over a five-year period ending with the date of the security application prior to starting work in support of the 2020 CQA program.


    Essential Duties and Responsibilities:
    - Works on assignments that are moderately difficult, requiring judgement in resolving issues.
    - Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
    - Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. - Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.
    Minimum Requirements:
    - High School Diploma with Associate degree and/or 2-4 years of experience.
    - May have additional training or education in area of specialization.


    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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