Essential Duties and Responsibilities:
- Support project operations and analyze process, procedure, and system defects.
- Assist in ensuring that the business requirements and processes are adequately documented and communicated.
- Identify, analyze, and communicate all system and process defects.
- Provide production support for Operations.
- Review and edit requirements, specifications, business processes and recommendations related to proposed solutions.
- Collect, document and analyze business requirements and processes.
- Monitor process data to identify potential system and process issues.
- Monitor JIRA tickets in queue for efficiency.
- Identify, analyze and communicate all system and process defects.
- Associate degree with 0-3 years of experience.