Transition Counselor

Job Locations US-MD-Fort Meade
Requisition ID 2019-47158
Posted Date
8 months ago(12/6/2019 12:35 PM)
# of Openings
Job Function
Job Schedule
Regular Full-Time

Job Description Summary

This position is contingent upon award

The Transition Counselor is the SFL-TAP Center's principal provider of services to transitioning Service Members and their Family Members. Provide individual counseling for personal interaction enabling users to ask questions, seek clarification and obtain assistance resulting in an ITP; schedule, set-up classroom, announce and plan local briefings; coordinate DOL Employment Workshops and VA Benefits Briefings as required to meet the needs of the Soldiers; provide Transition Briefing which provides clients with required information regarding available transition services and eligibility requirements for transition benefits; notify the eligible Soldiers of the required pre-separation counseling; conduct individual counseling; develop an ITP; develop a résumé of choice (federal or private sector); discuss and develop individual transition goals; learn about continuum of service; provide follow-on counseling and assist in completing the deliverable for the Soldier’s gap analysis; identify, schedule, and conduct SFL TAP employment assistance workshops; as well as conduct regional outreach, pre-separation counseling and assistance. The Transition Counselor complies with the instructions of the Contract Installation Manager (CIM) to perform tasks in accordance with the PWS. Travel may be required in order to accomplish mission goals to include evenings and weekends with the ability to use all modes of transportation; along with flexibility to work non-standard hours as needed in order to properly serve and assist clients.

Education and Experience Requirements:
•Master’s degree PREFERRED in Training and Development, HR Management, Counseling, or related field and minimum 2 years career counseling, education, or related experience. Bachelor's Degree accepted with additional experience
•Two years of experience in Military lifestyle through personal and/or professional experience with Military personnel and Military Family members highly desired, along with in-depth understanding about the Military culture and the Command structure
•Demonstrated experience in conducting program evaluations and use of customer feedback to improve overall program effectiveness/impact highly desired
•Applicants must successfully undergo a background investigation (National Agency Check)
•U.S. Citizen
•Individual must be familiar with standard concepts, practices, and procedures within the field.
•Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required
•Strong verbal/written communication skills along with needs assessment, individual/small group training.
•Curriculum development experience is a plus
•Military Veterans and Spouses encouraged


Essential Duties and Responsibilities:
- Responsible for analyzing and reporting on Learning and Development initiatives on weekly, monthly, quarterly and annual basis such as: training sessions and trainee completions, quality improvement analysis of training programs, On-line learning metrics, employee engagement analysis, leadership development impact assessments and forecasting and make recommendations for action or improvement based upon results.
- Create, maintain, and analyze timely analytics/metrics on learning and development initiatives such as: Training assessment scores, Pre and Post training performance results, effectiveness and efficiency of training, customer satisfaction results, trainer key performance indicators and make recommendations to training leadership for action or improvement based upon results.
- Create and maintain any additional ad hoc analytics requests by the client and project leadership.
- Responsible for creating and maintaining new/innovative reporting platforms to convey results using the allocated tools.
- Responsible for converting complex data into visually appealing presentation formats to be delivered to audiences at all levels via a scorecard format.
- Assist the training department in carrying out various learning and development programs and procedures for all project employees in multiple locations.

Minimum Requirements:
- Bachelor's degree with 3+ years of experience.

MAXIMUS Introduction

Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit


EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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