• Business Analyst

    Job Locations US-TN-Franklin
    Posted Date 3 weeks ago(1/7/2020 9:06 AM)
    Requisition ID
    # of Openings
    Job Schedule
    Regular Full-Time

    Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. MAXIMUS delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit


    Essential Duties and Responsibilities:
    - Overall responsibility for identifying and documenting Quality Control business requirements and processes, including providing clarification on any requirement discrepancies.
    - Perform all internal reporting needs of Operations team.
    - Understand Quality Control business problems and opportunities and recommend solutions that enable the organization to achieve its goals.
    - Extract, tabulate and analyze data to support program activity and assists in Management decision making.
    - Review and edit requirements, specifications, business processes and recommendations related to new processes, functionality, and/or proposed solutions within Operations.
    - Identify, analyze, and communicate system and process defects.
    - Identify innovative strategies to create operational and/or system efficiencies.
    - Work closely with business owners, operations, users, and systems staff to improve business efficiency.
    - Work effectively with internal and external business partners in the delivery of solutions.
    - Provide data and reporting production support Operations.
    - Monitor process data to identify potential system and process issues.
    - Contribute to business process modeling for current and new business processes.
    - Perform other duties as assigned by Management.

    Minimum Requirements:
    - Bachelor's degree and/or 2+ years of experience.


    EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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