Medical Reporting Specialist (Remote) - Veterans Services

Job Locations US-Remote
Requisition ID 2021-67249
Posted Date
4 weeks ago(8/24/2021 4:52 PM)
# of Openings
Job Schedule
Regular Full-Time
USD $16.00/Hr.

Job Introduction

Medical Report Tracking Specialists (RTS) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by following-up with VES Providers to obtain completed Compensation and Pension (“C&P”) examination reports. The RTS must maintain frequent contact with Providers via email and telephone to ensure the timely submission of C&P Reports after the exam date has lapsed. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

Job Description Summary

  • Keep track of all exams Pending Transcribed Report, Pending Addendum response, VA Returns not yet addressed by the Provider, Pending Medical Records Review, and Pending Diagnostic Review
  • Follow up on these exams by contacting the Provider every 24 hours, either by email or phone, and leave an informative, pertinent case comment reflective of the case status
  • Inform Dr. Middeldorf, Scott Orr, and the appropriate RCD for the purposes of escalation when a provider is not in compliance with our timeliness guidelines
  • Provide other departments with an accurate appraisal of a case’s status when requested

Education and Experience Requirements

Additional Duties and Responsibilities 

  • Maintain Provider web upload folder – send off to diagnostics to upload or transcribe
  • Transcribe provider’s reports
  • Adapt to new instructions, requests or procedures as provided
  • Work closely with Quality Analysts to obtain reports from high priority exams



  • High School diploma or GED equivalent required
  • Advanced verbal and interpersonal skills
  • Advanced written communication skills, to include excellent grammar
  • Advanced reading and comprehension abilities
  • Detail-oriented
  • Advanced multi-tasking skills
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
  • Proficient typing skills
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel.


Home Office Requirements

  • Internet speed of 20mbps or higher required (you can test this by going to
  • Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
    • OS for Windows – Windows 10
    • OS for Mac – Big Sur (11.0.1+); Catalina (10.15)
    • Preferred memory – 4+ GB
  • If you need an additional monitor, you will need to purchase separately with company reimbursement up to $120
  • Hardwired internet (ethernet) connection
  • Private work area and adequate power source


About Veterans Evaluation Services – Now Part of Maximus

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with Maximus through one of our dynamic customer service centers.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.


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