Business Analyst

Job Locations US-Remote
Requisition ID 2022-72404
Posted Date
4 months ago(1/20/2022 10:50 AM)
# of Openings
Job Function
Program Management
Job Schedule
Regular Full-Time

Job Introduction

§ Coordinate activities between internal and external stakeholders
§ Create and maintain project documentation
§ Present updates at internal and external stakeholder meetings
§ Ensure project activities are delivered on-time
§ Vocalize and track risks and issues negatively impacting project outcomes
§ Work with Subject Matter Experts in the areas of systems, reporting, call centers, mail house, and creation of education and outreach material
§ Ability to complete multiple tasks related to the implementation of new and expansion of existing projects
§ Maintains confidential and sensitive information
§ Meets all standards established for this position
§ Perform other duties as may be assigned by management

Preferred candidate will have a Bachelor’s Degree and 3-5 years Project Management experience; advanced knowledge of project management software such as MS Word, Excel, Power Point, Visio and Project, as well as the ability to quickly learn other software programs; highly developed organizational, interpersonal, and verbal communication skills. Excellent written communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to execute many complex tasks simultaneously; ability to exercise independent judgment; ability to work as a team member, as well as independently.

Project Management Professional (PMP) Certificate is preferred, but not mandatory. A background working in government programs or implementing complex government projects in the areas of Health and Human Services is preferred.

***This a REMOTE position. Ability to travel up to 25%.

Job Description Summary

Job Summary

Essential Duties and Responsibilities:
- Apply strong analytical reasoning to understand end user's requirements and transforms them into operational application, particularly with respect to performance management data.
- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across program.
- Extract, analyze, and report data to support program activity and assist in management decision making.
- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements).
- Work closely with operations staff to define requirements, test criteria and identify success factors.
- Train new hire classes on performance metrics and expectations for performance.
- Identify performance coaching needs and work with performance coach and/or deliver coaching, as necessary.
- Requires advanced knowledge of Microsoft Office Products (Excel, Work, Visio, Access).

Minimum Requirements:
- Bachelor's degree with 3+ years of experience.

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency Policy

Maximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.


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