Senior Email/SMS Product Owner

Job Locations US-NJ-Princeton
Requisition ID 2022-79621
Posted Date
1 month ago(9/7/2022 2:57 PM)
# of Openings
Job Schedule
Regular Full-Time

Job Description Summary

Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions.

The Senior Product Owner role is responsible for understanding the needs of Digital Solution's customers, the capabilities of the product, and how the two intersect to deliver value within the digital transformation space. This role is responsible for capturing customer requirements and priorities and presenting them to a software delivery team for commitment. In this capacity, this role serves as the "customer proxy" to ensure the product delivered meets the customers' needs. This role may provide coaching or direction to others on the team but does not have direct management responsibilities.

Job Summary

Essential Duties and Responsibilities:

- Demo product to potential customers and build out an implementation pipeline.

- Stay up to date on the latest features, industry standards, and best practices for the product.

- Maintain the vendor relationship for the product.

- Work with delivery leads on implementation projects where needed. Lead requirements sessions with clients, design solution, groom user stories, and work with developers to implement the solution, including a PO review.

- Provide coaching to lower level associates on project implementations when needed.

- Create playbook and build out best practices for the product.

- Work with the customer success team to support bids and RFP responses by providing solutions where the product can be leveraged.

Minimum Requirements:

- Bachelor's degree plus 5 years of related experience required.

- Product Owner certification in scaled agile framework or other equivalency.

Education and Experience Requirements


MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.


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