Maximus is in search of a Senior Project Manager, Organizational Development. This position aligns to the Learning and Organizational Development (L&OD) department, the centralized global Learning & Development function for Maximus that is a part of the Corporate Human Resources organization. L&OD oversees key talent management and development processes, programs, and services that are designed to develop and enhance the skills of our employees.

The individual in this role will work closely with multiple stakeholders including management, internal partners, and external vendors to support the successful development, implementation and ongoing delivery and operations of a variety of learning projects and programs related to key talent management areas.

Essential Duties and Responsibilities:

Based on strategy, defined goals, and in partnership with key stakeholders’ responsibilities may include, but are not limited to:

• Assists with the planning and execution of Global Core Value programs, including workshops, trainings, meetings, and external speakers
• Collaborates with cross-functional teams to effectively develop and manage change and communication plans to support L&OD
• Identifies innovative talent development processes and tools for assessment, design, development, communication, and delivery of professional development programs
• Develops reporting, metrics and/or scorecards to analyze, track and communicate status on L&OD initiatives (e.g., investments, impact, return on investment (ROI))
• Collaborates to identify prioritization of organizational capabilities, behaviors, structures, and processes needed for a successful deployment of initiatives
• Partners with the change management team to evaluate the risk of and resistance to change and recommend actionable guidelines on reducing the impact/improving potential of adoption
• Responsible for core knowledge management and documentation. This may include but is not limited to documenting processes and best practices to assist in the development of templates, resources, policy updates, assets, and more to troubleshoot common and future issues.
• Influences sponsors and key stakeholders to effectively guide change management of strategic efforts
• Develops, coordinates, and facilitates presentations and training
• Collects, analyzes, and maintains data gathered to inform targeted leadership development initiatives
• Balance the workload of multiple L&D Projects per the agreed upon timelines.
• Report and update leadership as appropriate or required.
• Implement a communication and change management strategy to drive participation and impact for courses and programs.
• Facilitate project kickoffs and milestone meetings with Business Stakeholders and appropriately engaging other L&D Resources.
• Conduct discovery activities to determine the desired performance outcomes and existing performance gaps based on business needs.
• Leverage deep understanding of available industry recognized content across the spectrum of our service offerings. Make recommendations that align with effective and efficient use of resources to deliver practical solutions.
• Build and maintain vendor relationships. Develop and implement effective statement of work (SOW) creation, review & approval process. Develop cross functional relationships with vendor and internal stakeholders.
• Develop program assets and materials including e-learning courses, virtual events, facilitation guides, learner workbooks, job aids, etc.
• Facilitate and deliver classes as appropriate and necessary to key populations including our Supervisors, Managers, and Leaders.
• Identify and prioritize professional development needs and build a short- and longer-term strategy that is actionable and measurable, demonstrating impact to the business.
• Provide effective project intake and management with development of project plans including key milestones and deliverables.

Required Skills/Abilities:

• Coordinate and facilitate events/classes as appropriate and necessary to key populations including our People Leaders and Individual Contributors

• Experience and knowledge of change management principles, methodologies, and tools
• Ability to establish and maintain strong relationships, working effectively with those at all levels in the organization
• Flexible and adaptable; able to work in ambiguous situations
• Excellent communication, problem solving, and analytical skills with ability to explain technical concepts simply
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to influence others and move toward a common vision or goal
• Ability to develop high-quality solutions to a variety of problems of moderate scope & complexity
• Provide effective project intake and management with development of project plans including key milestones and deliverables. Report and update leadership as appropriate
• Demonstrate time and priority management skills with the ability to effectively manage multiple projects
• Leverage an understanding of available industry recognized content across the spectrum of our service offerings. Make recommendations that align with effective and efficient use of resources to deliver practical solutions

Minimum Requirements:

• Bachelor's Degree in Communication, Human Resources, Organization Development, Industrial/ Organizational Psychology, or Training/Education-related degree
• 7-10 years of experience in L&D Project Management, Instructional which may include
• 3+ years of experience supporting the deployment of complex enterprise initiatives preferably in change management, organizational development, and/or project management roles
• 3+ years of experience in Learning and Development with strong learning program management/curriculum management and facilitation experience
• Demonstrated ability translate business performance gaps into learning and development strategies
• Demonstrated, applied understanding of learning technologies such as: ILT (Instructor Led Training), Virtual ILT, online learning, learning partnerships, etc.
• Ability to quickly adapt to new business needs and strategies, flexible in alignment and approach based on market trends
• Strong data analysis and interpretation skills, and the ability to translate data into insightful conclusions
• Demonstrated ability to manage multiple, complex projects and tasks. Align resources to ensure priorities with multiple deadlines are met
• Excellent written, verbal, and interpersonal skills with all levels of employees
• Proven ability to manage multiple priorities while delivering high quality results
• Researches and keeps up to date with relevant industry trends

Preferred Qualifications:

• Certification in an industry standard change management methodology (e.g., Prosci)
• Certified Project Management Professional (PMP)
• Master’s degree strongly preferred; in related field including, OD (Organizational Development), HRD, ISD (Instructional Systems Designers), Learning, Industrial Organization (I/O) Psychology or similar field of study
• 2+ years of experience managing complex enterprise changes that require expert application of both change management principles/methodologies as well as project management approaches, tools, and project lifecycle phases

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.