Specialist, Organizational Change Management (OCM) - REMOTE

Job Locations US-Remote
Requisition ID 2023-88732
Posted Date
2 weeks ago(5/15/2023 6:13 PM)
# of Openings
Job Schedule
Regular Full-Time

Job Introduction

Maximus is seeking an OCM Specialist to join Maximus' Standardized Operations & Analytics (SOA) Program Management Office (PMO).


The Specialist for Organizational Change Management (OCM) will play a key role in ensuring projects (change initiatives) meet objectives on time and budget by increasing employee adoption and usage. The OCM Specialist will focus on the people side of change, including changes to business processes, systems, technology, job roles, and organization structures.


The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The OCM Specialist will work to drive faster adoption, higher ultimate utilization, and proficiency with the changes that impact employees.


The OCM Specialist will need to be detail-oriented, understand intersections of people/process/technology, and work cross-functionally across many teams and different regions.


Please note:

  • Change Management certification (Prosci, ACMP, CMI or equivalent) strongly preferred
  • Remote position with limited travel of up to 25% that may be required based on contract client needs

Job Description Summary

Job Summary

Essential Duties and Responsibilities:

- Facilitates project discovery to define Change Management requirements and strategy.

- Executes building the Change Management infrastructure and Change Management activities, driving projects toward high user engagement and adoption levels.

- Assists subordinate change resources in project delivery.

- Interfaces and communicates with all levels of Maximus and client project resources and stakeholders.

- Conducts audience assessment/stakeholder identification.

- Supports the planning and content development of project training and communication.

- Executes and analyzes project surveys and assessments.

- Supports the development/editing of end-user training material.

- Owns engagement and training logistics and event coordinating.

- Support ad-hoc project requests as needed.

Minimum Requirements:

- Bachelors Degree

- 3-5 years of experience

- 3+ years of organizational change management and business transformation experience.

- Demonstrated knowledge of organizational change management frameworks, strategic communications, training design, training delivery.

- Minimum two (2) years of experience working on multiple project teams simultaneously on relevant engagements.

Education and Experience Requirements

Minimum Requirements:

  • Bachelor’s Degree from an accredited college or university in Business, Behavioral Sciences, Management Sciences, or related field
  • Excellent written and oral communication skills
  • Ability to communicate effectively with technical and non-technical staff
  • Strong organizational skills with the ability to multi-task in a fast-paced environment
  • Strong presentation and facilitation skills
  • Mastery of Microsoft applications (e.g., Word, PowerPoint, Excel)
  • Ability to succeed in team-based or independent environments
  • Desire to mentor other team members and develop their skills
  • Experience participating on internal initiatives
  • Change Management certification (Prosci, ACMP, CMI or equivalent) strongly preferred
  • Limited travel (while up to 25% of travel may be necessary for the role) based on contract client needs

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Posted Max

USD $85,000.00/Yr.

Posted Min

USD $42,400.00/Yr.


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