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About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing, and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the ProgramMaximus administers the Independent Practitioner Panel (IPP) program. The purpose of the IPP is to complete assessment reviews and issues practitioner orders for New Yorkers who qualify for long-term in-home care. This is an exciting new program that directly contributes to positive long-term outcomes for vulnerable populations in New York State. About the PositionWe’re looking for enthusiastic and engaged Provider Relations Supervisors to join the program. The Supervisor, Provider Relations will be responsible for providing ongoing relationship management with Maximus Clinicians. The incumbent will develop a comprehensive knowledge of Maximus and Clinical practices to develop and manage an engagement and partnership strategy. This will include assisting with the development and the training implementation of adequate provider education/training for IPP providers. If you have experience working with providers and thriving in a remote environment this is the perfect position for you! In this position, you'll manage a team of Provider Relation Specialists and/or Coordinators that serve as the primary point of contact for IPP providers. You will provide guidance and act as a conduit for all operational questions and issues. You will effectively communicate and assist with provider outreach between the Medical Director and Clinical Manager to Clinicians. You will manage with recruitment to fill gaps based on geographic and program needs in collaboration with our Vendor.*This is a fully remote position. What You'll NeedThe successful incumbent must have a Bachelor's Degree from an accredited school or a combination of education and equivalent experience. The incumbent will have any combination of over five (5) years of Health Plan Provider or recruiting and vendor management experience. The successful incumbent will also have at least three (3) years of managerial experience and knowledge of online recruiting tools and strategies. Proficient knowledge and capable of navigating multiple systems. Well-developed and professional interpersonal skills and the ability to interact effectively with people at all organizational levels. In addition to solid leadership skills, the Supervisor must display effective communication skills, both written and verbal, and proficient working knowledge of all Microsoft Office Suite programs. Home Office Requirements:· Cell Phone: Candidates must have their own cell phone· Computer Equipment: Candidates must have their own Windows 10 PC or Laptop· Internet: Reliable high-speed internet service with 100 Mbps download speed
Maximus is currently hiring Remote Nurse Practitioners! The Nurse Practitioner supports the Independent Practitioner Panel (IPP) by being actively engaged with their immediate team and communicating with staff across the program to support program quality. The incumbent participates in the ongoing operation of an effective quality monitoring program by developing work instructions, conducting quality reviews, providing related training and guidance to program staff, and participating in audits to support completeness, accuracy, and consistency. The Nurse Practitioner QA may conduct clinical appointments, as needed. *Please note this is a remote full-time position and a New York Nurse Practitioner license is required
Maximus is currently looking for a Workforce Planning Analyst to join our team. The Workforce Planning Analyst creates and provides revolving analytics data of call/web chat arrival patterns, agent efficiency analysis, statistical analysis of the agents and call center performance.
Maximus is currently looking for a Senior Call Center Manager to join our team at our new EL Paso, TX location. The Senior Call Center Manager oversees the daily operations of a large contact center team to ensures performance metrics are met.
Maximus is currently looking for a IDD Assessor to join our team. The Social Worker will be responsible for conducting field assessments as well as ensuring quality standards, supporting activities, and attending monthly assessor calls. This is a hybrid remote opportunity with travel required; must live in Maine.
If you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring Customer Service Representatives for our Call Center in New York, NY. We are looking for individuals who are passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. These are positions with growth opportunity in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you! *Please note this position is located on site in our New York City office (30 Broad Street, New York, NY). About the New York Independent Assessor (NYIA)New York Independent Assessor (NYIA), formerly known as the Conflict Free Evaluation and Enrollment Center (CFEEC), is a program that assesses people who have chronic illnesses or disabilities for their eligibility for community based long term services and supports and assists them to enroll in Managed Long Term Care health plans
Maximus is currently hiring Remote Physician Assistants! The Physician Assistant supports the Independent Practitioner Panel (IPP) by being actively engaged with their immediate team and communicating with staff across the program to support program quality. The incumbent participates in the ongoing operation of an effective quality monitoring program by developing work instructions, conducting quality reviews, providing related training and guidance to program staff, and participating in audits to support completeness, accuracy, and consistency. The Physician Assistant QA may conduct clinical appointments, as needed. *Please note this is a remote, full-time position and a New York Physician Assistant License is required.
Maximus is currently hiring for a Remote-Clinical Quality Assurance Manager (NP)! This position requires a Nurse Practitioner License in the state of New York. The Clinical QA Manager leads an efficient and effective clinical quality assurance program that identifies opportunities for improvement and develops quality improvement initiatives to deliver and ensure ongoing quality assurance throughout the IPP project. This position works collaboratively with program leadership and colleagues to ensure alignment with program objectives and share and adopt best practices across programs. A team of Quality Assurance staff report to this position. The Clinical QA Manager ensures that team of Quality Assurance staff are equipped with the training and expertise to support the IPP program.