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Position is on site in Richmond, VA Preferred Skills and Qualifications- Strong leadership skills with world class large call center experience.- Experience managing sub-contractor operations - Call Center technology experience with IVR, ACD, web chat, analytics, KPI and related experience.- Strategic leadership and responsible for SLAs.- Coaching and developing large teams- Accountability with reaching monthly goals- Experience managing up to 400-600 indirect employees.
Maximus is currently looking for a Remote (Limited Service) Recruitment Coordinator to support our high volume hiring initiative(s) across the United States. The Recruiting Coordinator will assist in day-to-day job posting efforts, strategies and reporting. The ideal candidate would thrive in a fast-paced environment and has strong multi-tasking, detail orientation and communication skills. Primary Job Responsibilities:- Leveraging innovative ideas and approaches, utilize applicant tracking system (ATS), Customer Relationship Management (CRM), social media outlets, resume databases and professional networks to help build talent pipelines for hiring goals- Work on assignments that are routine in nature, including daily communications (via email, text and phone calls) to maintain and build candidate pipelines- Assist with content writing for communication templates (email and text) for candidate outreach.- Report progress and talent pipeline updates to Sourcing Manager- Assume primary responsibility for accurately entering data into recruitment databases, generating reports, correspondence, and other data requests from recruitment database on a daily basis- Pull lead and applicant details daily and distribute to recruiter team(s)- Generate and maintain job postings on internal and external sourcing platforms, ensuring consistency and timeliness of posting
Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism. *Must live in or near Chesapeake, VA. *Must be willing and ableto travel up to 15% of the time to provide support to other clinics within the region.
Maximus is looking for a Sr Specialist - Human Resources at our El Paso, TX location. The Sr. Specialist-Human Resources will perform a variety of functions necessary for the effective management of human resources through all phases of the employee life-cycle, including recruitment, active employment and separation.
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing, and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice. We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program. About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring an Outreach Client Services Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Cayuga County, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Willingness to travel within NYS State to assigned counties.
Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism. *Must live in or near Madison, WI *Must be willing to travel to provide support to other clinics within the region.
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in New York City. This position requires 5 days of onsite training. After successful completion of training, there is the opportunity to work remotely. Training is a total of 6 weeks. Pay and Benefits:- Base rate $21.25/hr - $1,500 Retention Bonus (New Hires only, eligible after 120 days of successful employment)- Quarterly Bonus opportunity up to 5% of your quarterly earnings- $500+ in referral incentives- 401K with company match- Paid accrued time off and 10 paid holidays- Medical, Dental and Vision benefits- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- A variety of weekday and weekend shifts that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls
Medicaid SME knowledge in technology, architecture domains and technical solutions for complex Medicaid projects.
Lead a business analyst team for DDI Medicaid Provider Projects.Experieince with complex multi-year projects, integrating provider modules for State Medicaid agency (SMA) clients.
Maximus is currently looking for a Workforce Planning Manager at the Hattiesburg, MS or Bogalusa, LA location. This position responsible for analyzing, forecasting, and workforce planning. The Manager develops an optimal schedule of staff and utilizes available resources to maintain acceptable service levels within tactical scheduling cycles. The 6 month time in position rule can be waived for CCO employees under the following circumstances: employees who were in an acting role and have returned to their home base position, employees who are currently in an acting/limited-service role applying to the same role that is RFT, employees who were unable to return to a homebase position at the end of their acting role, or limited-service employees that are unable to secure a lateral or promotional position for continued employment at the end of their limited assignment.