Maximus is looking to hire Cust Advocacy Specialist. This role will be responsible to responding on behalf of management to oral and written inquiries from government officials, attorneys, regulatory entities, borrowers and other outside agencies, concerning problems relating to loans owned and serviced by Maximus.
The incumbent is responsible for responding on behalf of management to oral and written inquiries from government officials, attorneys, regulatory entities, borrowers and other outside agencies, concerning problems relating to loans owned and serviced by Maximus. The incumbent supports the Office of the Customer Advocate (OCA) with technical expertise to analyze, track and assist with issues related to the required applications, processes and the overall Unit.
Maximus is currently hiring for a Sr. Clinic Intake Specialist to join our Veterans Evaluation Services (VES) team. This is a hybrid position that requires you to work both onsite at our Jacksonville, NC office as well as remotely. The Sr. Clinic Intake Specialist serves as a team lead to Clinic Intake Specialists and as a back up to the Regional Clinic Manager when needed.
This position is for an Application Security Specialist. Responsible for direct interface with agency Information Systems Security Officials (ISSO), Chief Information Officer (CIO), Science Information Officer (SIO), and other officials to support security requirements and initiatives. | | Responsible for the review and documentation processes of systems in the context of IT Security. | Perform risk analyses which also includes risk assessment leading to a formal Authority to Operate (ATO) status of system compliance. The level of support includes guidance, recommendations, and SA&A support. | | •Conduct and document Privacy Impact Assessments utilizing agency guidance. | •Conduct and review application and system vulnerability scans. Provide scan results to system stewards including remediation guidance. | •Reviewing system logs. Develop and monitor security and privacy controls. | •Develop compliance descriptions using master system security plans and when required develop agency specific control descriptions. | •Assess security controls (SCA) to support ISSO certification authority. | •Provide Change Management support to stewards to include completing the CM process prior to system and application changes. | •Develop and manage Plan of Action and Milestones (POA&M) for systems to identify, assess, prioritize, and monitor the progress of corrective actions for security weaknesses as discovered. | •Act as Security Steward and/or alternate for systems as needed. | •Review draft policy and standards. | •Assist in documentation of new and/or existing systems and IT investments at either a detailed (system-by-system) or an overall summarized basis. | •Ensures that applications and infrastructure support activities are in full compliance with all federal wide OMB and agency policies and procedures, including adherence to EPLC standard processes and procedures, as well as adherence to federal NIST 800-53 security standards. | •Provides creative solution to complex security challenges. | •Provide Privacy Impact Assessment guidance and support SORN implementation. | •Provide Security Critical Partner support system development activities. | •Act as or support Security Stewards. | •Develop and recommend control descriptions. | •Develop Exceptions and Waivers to support mission-related needs. | •Develop draft security and privacy policies and standards. | •Develop and support Security Decision papers as needed for new or updated information security and privacy guidance, when a policy update or clarification is necessary. | •Develop and deliver supplemental training to support staff. | •Provide security architecture support | | Required skills | •A strong understanding of vulnerabilities and remediation of vulnerabilities identified from scans | •Advanced technical competencies in information assurance and security relevant to the analysis, design, and development of security features policy and controls for regulatory requirements such as FISMA, HIPAA, and the Privacy Act. | •Strong understanding of the IT Security & Privacy laws, regulations, and NIST standards. | •Knowledge of networks, data center, and end user device security guidelines and industry "best practices". | •Advanced knowledge of IT enterprise security scanning, threat remediation, penetration testing as directly applicable to IT data processing complex with high sensitivity and personal identification/clinical systems (HIPAA) requirements. | •Advanced knowledge in solving complex technical problems involving integrated operating systems and hardware platforms. | •Advanced knowledge in establishing and maintaining cooperative working relationships with other employees, telecom companies, vendors, and other organizations. | | Desired Skills | •Experience in providing security solutions for desktops, laptops, mobile devices (IPHONES, Android, Tablets) and for enterprise servers (Linux, Unix, Windows, VMWare) | •Experience in a large inter-networking or distributed computing environment. | •Excellent communications and interpersonal skills, and ability to work collaboratively and directly with multiple enterprise IT technical teams, as well as a diverse client community made up of administrative, executive, and scientific research personnel. | •Excellent team leader skills and experience. | | Work Experience: 4 – 7 years | | Education | Bachelor of Science (BS) degree | | Certifications | CISSP , CISM, CCSSP, CCNA, CCNP, MCSE and other related certifications highly desirable
We are seeking two OpenText xPression and Exstream Developers to support our Notices project on the Internal Revenue Service (IRS) BOLA Notices contract. The xPression and Exstream Developers will provide development and testing of software applications on an enterprise server platform, which may include conducting systems analysis, design, development, testing, installation, and documentation in support of the migration from xPression to Exstream and potential redesign of Internal Revenue Service (IRS) Notices. | | The xPression, Exstream Developers will have the following responsibilities: | | •Migrating notices/forms/templates from xPression to Exstream. | •Assisting in the redesign or creation of notice headers, bodies, document styles, and formats. | •Producing requested documentation. | •Providing support for troubleshooting production problems and ensuring product support for taxpayer notices converted to Exstream. | •Assisting in the creation of 508 compliant templates for notifications. | •Collaborating with clients/customers to develop technical strategies and frameworks. | •Conducting annual basic Exstream training classes. | •Providing weekly status updates. | | Location of work is remote in US. | | PROJECT SPECIFIC MINIMUM QUALIFICATIONS | •Bachelor's Degree from an accredited college or university required; an additional four years of related work experience can substitute for a degree. | •At least five (5) years of relevant experience required | •Familiarity with all aspects of Opentext xPression and Exstream Dialogues, including installation, configuration, code development, customization, and implementation. | •Experience in creating various types of templates, such as letters, statements, bills, year-end statements, tax forms, and email notifications. | •Familiarity with requirements analysis, design specifications, development, and testing of Dialogue. | •Proficiency in coding and/or application components and translating functional specifications into technical specifications. | •In-depth knowledge of page components, such as text boxes, tables, logos, pictures, and headers. | •Efficient troubleshooting and support for functional and product-related issues, including writing test plans and preparing test cases. | •Experience with 508 compliance. | •Familiarity with the software development life cycle (SDLC) and project management. | •Excellent analytical skills, with strong attention to detail | •Demonstrated high commitment to quality | •Strong interpersonal, communication, and writing skills | •Experience in planning and accomplishing goals and complicated tasks and providing consultation on complex projects as a top-level contributor or specialist | •Strong collaboration skills and desire to work in a highly collaborative environment | •Preferred qualifications include: experience on IRS software development projects. | | Additional Requirements as per Contract: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus). | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years and be Federal Tax compliant.
Maximus is searching for a Service Desk Technician (Tier 1) to join a team in Oklahoma City, OK. | | As a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends. | | What You Wil Do: | | • Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related technologies. | • Communicates promptly on progress and engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. | • Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error. | • Troubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues. | • Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to appropriate team. | • Defines and classifies level, priority and nature of problem, request and/or issue. | • Responsible for opening, tracking and closing trouble tickets. | • Ensures problem ownership and promotes end-user satisfaction. Tracks activities of field engineers to who tickets were assigned. | • Active Directory account management and RSA token provisioning. | | Basic & Required Qualifications: | | • Requires a High School Diploma or GED. Associates Degree preferred. | • Must be eligible for a Public Trust clearance and in the future, obtain a DoD Secret clearance. | • Ability to obtain/retain a DoD Common Access Card (MANDATORY). | • Must be based around the Oklahoma City, OK area. This position requires onsite work. | • DoD Directive 8570.1 Information Assurance Technical Level II certification (Security+) is required. | • 1 or more year of experience in the following: | o Customer service | o Call center / help desk experience | o Proficiency with Windows 10 operating system. | o Experience and knowledge of installation, configuration, and troubleshooting of computers | o Knowledge of help desk call tracking management systems | | Desired & Preferred Qualifications: | | • ITIL Foundation Certified (Preferred). | • HDI CSR certified (Preferred). | • Experience with ServiceNow (Preferred). | • Strong verbal and written communication skills. | • Excellent customer service skills. | | | #techjobs #clearance #AFEITAAS
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | We are looking for a Principal Solutions Architect with experience architecting, developing, and implementing enterprise applications. The Ideal candidate will have a wide range of experience architecting solutions on J2EE, web-based frontend frameworks, and a variety of open-source technology platforms across N-tier architectures. The individual will have experience to operate independently and demonstrate experience leading/guiding a team to architect, develop, and implement business applications. | | Essential Duties and Responsibilities: | •Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations. | •Participate in the requirements gathering sessions to understand business needs and provide inputs to the technical requirements. | •Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development. | •Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology. | •Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed. The candidate must be comfortable presenting technical solutions to internal and external stakeholders. | •Design and develop specific solutions leveraging technologies and design practices that enable a secure, scalable, sustainable, extensible and flexible solution. | •Contribute to the design and architecture of software and infrastructure to ensure projects meet goals and should be able to clearly articulate and present the implications of design/architectural decisions, issues and plans to leadership. | •Review the solution in the implementation and post deployment phases, to validate that the final solution matches the original approved design and architecture. | •Work with engineering team to integrate approved solutions into the existing infrastructure and proactively identify associated potential risks and pitfalls involved, translate technical needs, and remove technical barriers. | •Responsible for recommending and developing technical architectures, tools and processes that support the automation of environment management, build, testing, deployment and support processes. | •Assist with builds and design of high-level architecture documentation and roadmap | •Collaborate with other teams in the organization to define supporting infrastructure and software tools needed to enable DevOps practices in a large-scale environment. | •Develop reusable patterns and encourage innovation that will enable team velocity. | •Learn and analyze new technologies and industry best practices to identify suitability for adoption by the organization. | | Minimum Requirements: | •Bachelor’s degree required in the field of computer science or equivalent. Master’s degree a plus. | •The candidate must have over 10 years of experience designing & implementing enterprise solutions with working knowledge across numerous technology platforms. | •Strongly preferred the candidate has over 15 years of experience in J2EE, with a strong focus on the Spring Boot framework; .net framework experience a big plus; C++ nice to have. | •The candidate must have over 10 years in open-source technology-based development. | •The candidate must have over 5 years in web frontend framework experience. | •Experience across many of the following areas (listed in priority): N-Tier applications, Distributed Computing, Databases & Storage, Data Analytics Cloud Architecture, eCommerce, Application Containerization & Container Orchestrations, DevOps, Enterprise Architecture, Agile development, Robotic Process Animation (RPA), Machine Learning, Artificial Intelligence, Internet of Things (IoT), BlockChain, Low Code Platforms, and Digital Transformation & Application Modernization | •Strong working knowledge of Enterprise Software Design Patterns & Cloud Software Architecture; AWS experience required; Azure experience a big plus | •Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. | •Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. | •Exercises independent judgement in methods, techniques and evaluation criteria for obtaining results. | •Demonstrated ability to build trusted advisor relationships with clients | •Experience supporting sales, pre-sales and business development is a key requirement | •Individual contributor who oversees large, technically complex projects. | •Knowledgeable of emerging trends and may contribute to and influence best practices within discipline. | •Great oral and written communications
Maximus is currently hiring for Medical Office Assistants to join our Veterans Evaluation Services (VES) team in Birmingham, AL. The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans, and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.
Maximus is currently hiring for Medical Office Assistants to join our Veterans Evaluation Services (VES) team in Tampa, FL. The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans, and updating case statuses as available. The ideal candidate possesses the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.
Coordinator 1 - QA & Train position is located in Cleveland, OH. This position will work on assignments, complete routine tasks and communicate routine information in a clear and accurate way with internal and external contacts. This position is Hybrid and will work Monday – Friday from 8:00 A.M.- 5:00 P.M.
Essential Duties and Responsibilities: | - Deliver consulting project activities for medium to long-term engagements requiring varied interpersonal and technical skills. | - Maintain technical responsibilities, which include problem identification, implementation, testing, client training, and solution deployment. | - Analyze complex data and identify patterns, recommend actions, and measure outcomes. | - Coordinate with technical staff to understand business requirements, specifications, and processes. | - Conduct market research and understand and apply implications of Health and Human market trends. | - Create system functional specifications from business requirements. | - Interact with company and client managers and perform cost/schedule monitoring. | - Identify additional product and service opportunities in customer organization. | | Minimum Requirements: | - Bachelor's degree with 3-5 years of experience consulting within designated function. | - Develop solutions to complex problems which require regular use of ingenuity and innovation. | -Interpret applicable regulations and policies associated with case to determine recommendation. | - Plan implementation, training, and solution deployment. | - Ensure solutions are consistent with organization objectives. | - Regularly contribute to the development of new concepts, techniques, and standards requiring varied interpersonal and technical skills. | - Considered expert in field within the organization.
Maximus is searching for a Staff Action Officer to join an ongoing DoD project in Arlington, VA. | | The candidate will provide a full-spectrum of Staff-level assistance to support a 3-star equivalent DoD civilian office. The candidate must understand how to work independently and as part of a cross-functional team to support the executive, and the broader senior-level staff members to meet mission requirements across a combination of Governance and Council meeting forums. | | Position involves, but is not limited to, organizing, developing, formulating, and managing executive-level activities internal to the directorate, and in support to meet larger external stakeholder(s) and intergovernmental engagements. Candidate must be able to provide strategic advice, counsel and sound recommendations to the executive when required. | | Responsibilities include, but are not limited to: | | • Serve as a Staff Action Officer to support Administrative and Information Technology requirements of the Governance Directorate. | • Proactively develop, manage, and organize a variety of correspondence and communication documents for internal leadership and external stakeholders, (i.e., Executive Summaries, Meeting Minutes, Action Memos, Information Papers and Briefing Decks) as appropriate. | • Proactively develop, organize, and track milestones to support Governance and Council meeting requirements. | • Works closely with and serves as an interlocutor to external stakeholders on departmental requirements and interagency engagements. | • Ensure the Executive and community stakeholders are provided read-ahead material(s), and other relevant documents to assist with meeting departmental engagements and rigid timelines. | | Basic Skills & Qualifications: | | • Active TS/SCI in DISS | • BA/BS or 12 plus years related experience in lieu of college degree | • 5+ years’ experience working in direct support to DoD senior leaders, i.e., Senior Executive Service (SES) General and/or Flag Officer (GO/FO) level | | Desired Skills & Qualifications: | | • 5+ years' experience using Microsoft Office applications, specifically MS Word, PowerPoint, Excel, SharePoint, and Outlook Calendar. | • Strong understanding of Information Technology capabilities and the ability to discern complex topics and distill into lay concepts | • Ability to operate Audio & Video Technology equipment to support briefing forums | • 5+ years' experience using the DoD Correspondence and Task Management System (CATMS) and/or Joint Staff Action Process (JSAP) | • 5+ years' experience in support of special access program (SAP) Information Technology Concepts and Applications | • Strong writing and communication skills to support Governance and Council forums. | • Possess problem-solving skills in a DoD environment | • Possess interpersonal skills and experience supporting decision-makers at the DoD senior leadership, Service or Joint Staff level(s) | | | #techjobs #clearance #SAPCIO
Maximus is searching for a Staff Action Officer to join an ongoing DoD project in Arlington, VA. | | The candidate will provide a full-spectrum of Staff-level assistance to support a 3-star equivalent DoD civilian office. The candidate must understand how to work independently and as part of a cross-functional team to support the executive, and the broader senior-level staff members to meet mission requirements across a combination of Governance and Council meeting forums. | | Position involves, but is not limited to, organizing, developing, formulating, and managing executive-level activities internal to the directorate, and in support to meet larger external stakeholder(s) and intergovernmental engagements. Candidate must be able to provide strategic advice, counsel and sound recommendations to the executive when required. | | Responsibilities include, but are not limited to: | • Serve as a Staff Action Officer to support Administrative and Information Technology requirements of the Governance Directorate. | • Proactively develop, manage, and organize a variety of correspondence and communication documents for internal leadership and external stakeholders, (i.e., Executive Summaries, Meeting Minutes, Action Memos, Information Papers and Briefing Decks) as appropriate. | • Proactively develop, organize, and track milestones to support Governance and Council meeting requirements. | • Works closely with and serves as an interlocutor to external stakeholders on departmental requirements and interagency engagements. | • Ensure the Executive and community stakeholders are provided read-ahead material(s), and other relevant documents to assist with meeting departmental engagements and rigid timelines. | | Basic Skills & Qualifications: | • Active TS/SCI in DISS | • BA/BS or 12 plus years related experience in lieu of college degree | • 5+ years’ experience working in direct support to DoD senior leaders, i.e., Senior Executive Service (SES) General and/or Flag Officer (GO/FO) level | | Desired Skills & Qualifications: | • 5+ years' experience using Microsoft Office applications, specifically MS Word, PowerPoint, Excel, SharePoint, and Outlook Calendar. | • Strong understanding of Information Technology capabilities and the ability to discern complex topics and distill into lay concepts | • Ability to operate Audio & Video Technology equipment to support briefing forums | • 5+ years' experience using the DoD Correspondence and Task Management System (CATMS) and/or Joint Staff Action Process (JSAP) | • 5+ years' experience in support of special access program (SAP) Information Technology Concepts and Applications | • Strong writing and communication skills to support Governance and Council forums. | • Possess problem-solving skills in a DoD environment | • Possess interpersonal skills and experience supporting decision-makers at the DoD senior leadership, Service or Joint Staff level(s) | | | #techjobs #clearance #SAPCIO
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | Within our Digital organization, we are building a team that is focused on User Experience and Front End Development. The Senior Android Developer is a member of that team. | | The Senior Android Developer will develop and test the user interfaces for new software solutions and new versions of existing software solutions in the digital solutions portfolio. They understand and apply applicable design and coding standards. They lead and participate in the creation and maintenance of mobile app development standards and best practices. They participate and contribute in design and planning meetings, daily scrums, code review sessions and pair programming. | | Essential Duties & Responsibilities: | •Design, develop, code, test, and debug new software or enhancements to existing software of complex software applications. | •Perform maintenance on existing software products and contribute knowledge of business applications. | •Contribute as necessary to the development of all project artifacts throughout the system development life cycle. | •Write SQL queries and analyze existing queries for performance tuning. | •Perform post-deployment verification. | •Review the existing documentation. | •Document technical specifications. | •Work closely with the UX Designers to implement a specified UI design within the constraints of the technical solution and work to find compromises when desired designs cannot be achieved. | •Field technical questions from other developers, Product Management, Quality Assurance, and other departments. | •Provide development estimates for new development initiatives and enhancement requests. | •Investigate and resolve bugs and deficiencies in the product codebase. | •Build and maintain internal tools to streamline the software development process and enhance productivity. | •Build strong and collaborative relationships with cross-functional teams to launch new products, features, and services on time and within budget. | •Assist with other tasks and projects as assigned. | | Requirements: | •Requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years with a Master’s degree. | •Java Spring Boot experience | •Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. | •Demonstrates good judgment in selecting methods and techniques for obtaining solutions. | •Networks with senior internal and external personnel in own area of expertise. | •Bachelor’s degree or equivalent experience in a creative or technical field. Graduate degree preferred. | •5 years of Android app development experience using Kotlin. Experience using Java is a plus. | •Experience using Android Studio and its tools. | •Experience building UI using XML. | •Experience using Android SDK, including: SQLite, Shared Preferences, Background Services, Intent Handling, Push Notification, Location Management and Thread Management. | •Experience using 3rd party frameworks and Gradle dependency manager. | •Experience with app distribution using Google Play App Store portal, available examples in Google Play is preferred. | •Experience with consuming APIs and interfacing with backend services using REST and JSON. | •Experience with AWS Services. | •Experience working in an agile, preferably SAFe, environment. | •Understanding accessibility compliance. | •Portfolio demonstrating experience is preferred but not required. | •Experience with software engineering fundamentals including object-oriented design, data structures, dependency injection, testable code, and algorithms. | •Write clean, maintainable code, and read and review code created by others. | •Write and maintain unit tests. | •Experience working with a distributed team (on/off shore) | •Experience working in a mixed environment of employees and vendors | •Strong planning and organizational skills | •Be highly collaborative, a fast learner and willing to work wherever you're needed on the team. | •Domain knowledge of health care, call center, or public sector preferred but not required. | | Nice To Have: | •iOS development experience or the openness to learn
PLEASE NOTE: This is a remote position in Indiana. The hire must be a resident of Indiana.
This position is part of our Indiana Eligibility project and is remote for residents of Indiana only. | | Reporting to the PMO Director, the Data Science Manager works from strategy formation through presentation to provide data-driven answers to complex strategic and tactical challenges. As a key member of the Standardized Operations and Analytics group this position will have a keen interest in applying statistical analysis, data mining, and incorporation of machine learning and predictive analytics into real-world operational processes especially in forecasting, staffing optimization, and process design. This role will have a passion for interpreting the “story in the data” for a lay audience and using that information to drive process-centric improvement. The role will interact with all levels of the organization and must be willing to work directly on the “front – lines”. The position will provide leadership to other staffs and seek out innovations that have measurable ROI. In addition, the Manager will participate in other continuous process improvement activities, help in managing projects, and execute ad-hoc requests.
Maximus is seeking an Organizational Change Management (OCM) Director to join Maximus' Standardized Operations & Analytics (SOA) Program Management Office (PMO). The OCM Director will ensure effective and consistent implementation of OCM projects, support on-going improvement efforts of project management and implementation discipline and create and maintain standard change management tools and templates.
Maximus is looking for an Operational Manger to join our team in either the Brownsville, TX Maximus location. The position is responsible for developing Supervisors and Customer Service Representatives, enforcing program goals, validating the accuracy of program records, and communicating with senior leadership regarding site metrics and service level agreements (SLA). Must be able to work on site at Maximus- Brownsville, Texas location. Will be scheduled to work an 8 hour shift between the hours of 7am-7pm Monday-Friday.
Maximus is currently looking for a PIA Operations Supervisor at our Pharr Texas Location. The Operations Supervisor will supervise the daily activities of their direct reports, monitors and tracks employee performance, ensures operational activities are performed on schedule and provides employee coaching and development as needed. Must be able to work on site at Maximus Pharr, Texas location. Will be scheduled to work an 8 hour shift between the hours of 7am-7pm Monday-Friday.
The Operations Supervisor will supervise the daily activities of their direct reports, monitors and tracks employee performance, ensures operational activities are performed on schedule and provides employee coaching and development as needed. | | Essential Job Duties: | •Manages a team of reviewers, assigns work and oversees employee performance | •Manages employees’ work schedules and ensures coverage for different time zones | •Provides real-time coaching, career development, and plans for improved performance to direct reports | •Ensures operational policies and procedures are followed | •Completes daily and weekly administrative deliverables, including progress reports, coaching summaries, and performance evaluations | •Meets performance KPIs as determined by senior leadership and client requirements | •Performs other duties as assigned | | Education and Experience Requirements: | •Associates degree required; Bachelor’s degree from an accredited college or university preferred; equivalent experience may be considered in lieu of degree | •At least two (2) years of related experience required | •At least two (2) years of leadership experience required | •Proficient in the use of Microsoft Office products | •Excellent organizational, analytical, written, and verbal communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to work as a team member, as well as independently with minimal supervision | •Ability to conduct and manage project reviews and communicate process improvement recommendations
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | We are looking for a Principal Solutions Architect with experience architecting, developing, and implementing enterprise applications. The Ideal candidate will have a wide range of experience architecting solutions on J2EE, web-based frontend frameworks, and a variety of open-source technology platforms across N-tier architectures. The individual will have experience to operate independently and demonstrate experience leading/guiding a team to architect, develop, and implement business applications. | | Essential Duties and Responsibilities: | •Engage with internal teams to understand and architect technical solutions, facilitate solutions design and manage implementations. | •Participate in the requirements gathering sessions to understand business needs and provide inputs to the technical requirements. | •Review, guide and support RFIs, RFPs and RFQs, response development including writing of whitepapers and concept development. | •Provide technical solution support during proposal process, to include technology stack, solution architecture, and implementation methodology. | •Develop and provide presentations and demonstrations of technology solutions to both internal and external stakeholders as needed. The candidate must be comfortable presenting technical solutions to internal and external stakeholders. | •Design and develop specific solutions leveraging technologies and design practices that enable a secure, scalable, sustainable, extensible and flexible solution. | •Contribute to the design and architecture of software and infrastructure to ensure projects meet goals and should be able to clearly articulate and present the implications of design/architectural decisions, issues and plans to leadership. | •Review the solution in the implementation and post deployment phases, to validate that the final solution matches the original approved design and architecture. | •Work with engineering team to integrate approved solutions into the existing infrastructure and proactively identify associated potential risks and pitfalls involved, translate technical needs, and remove technical barriers. | •Responsible for recommending and developing technical architectures, tools and processes that support the automation of environment management, build, testing, deployment and support processes. | •Assist with builds and design of high-level architecture documentation and roadmap | •Collaborate with other teams in the organization to define supporting infrastructure and software tools needed to enable DevOps practices in a large-scale environment. | •Develop reusable patterns and encourage innovation that will enable team velocity. | •Learn and analyze new technologies and industry best practices to identify suitability for adoption by the organization. | | Minimum Requirements: | •Bachelor’s degree required in the field of computer science or equivalent. Master’s degree a plus. | •The candidate must have over 10 years of experience designing & implementing enterprise solutions with working knowledge across numerous technology platforms. | •Strongly preferred the candidate has over 15 years of experience in J2EE, with a strong focus on the Spring Boot framework; .net framework experience a big plus; C++ nice to have. | •The candidate must have over 10 years in open-source technology-based development. | •The candidate must have over 5 years in web frontend framework experience. | •Experience across many of the following areas (listed in priority): N-Tier applications, Distributed Computing, Databases & Storage, Data Analytics Cloud Architecture, eCommerce, Application Containerization & Container Orchestrations, DevOps, Enterprise Architecture, Agile development, Robotic Process Animation (RPA), Machine Learning, Artificial Intelligence, Internet of Things (IoT), BlockChain, Low Code Platforms, and Digital Transformation & Application Modernization | •Strong working knowledge of Enterprise Software Design Patterns & Cloud Software Architecture; AWS experience required; Azure experience a big plus | •Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. | •Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. | •Exercises independent judgement in methods, techniques and evaluation criteria for obtaining results. | •Demonstrated ability to build trusted advisor relationships with clients | •Experience supporting sales, pre-sales and business development is a key requirement | •Individual contributor who oversees large, technically complex projects. | •Knowledgeable of emerging trends and may contribute to and influence best practices within discipline. | •Great oral and written communications