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Search Results Page 2 of 22

Job Locations US-Remote
Requisition ID 2022-81753
We are seeking Senior Information Security Assessors to join our team supporting an Internal Revenue Service (IRS) client. The team will ensure protection of Federal Tax Information with IRS trade partners while ensuring compliance with NIST 800-53 controls framework. | | Location of work is remote. Position will require travel to other government agency sites for information security control assessments. Periodic travel to the IRS facility in Washington DC for meetings may also be required. | | *Positions are contingent on contract award. | | •Lead security control assessments. | •Interview key stakeholders (developers, ISSOs, business POCs, etc.) to determine security controls implementation. | •Develop security control assessment plan (SAP) by following provided assessment procedures, initiating Kick-off meeting, scheduling interviews, and monitoring security artifact/evidence collection. | •Develop Security Assessment Reports for management staff providing residual risk statement, impact, and suggested corrective actions. | •Use NIST SP 800-53, “Security and Privacy Controls for Information Systems and Organizations”, to assess information security controls for compliance | •Perform risk analyses which also includes risk assessment. | | Project Minimum Qualifications: | •Bachelor's Degree from an accredited college or university required. Information Technology curriculum preferred. An additional four (4) years of related experience may substitute for degree. | •At least seven (7) years of information security experience or relevant education | •Active certifications in at least one of the following: CISA, CISM, CISSP, CEH, Cloud+, CIPP, CIPT, CIPM | •In-depth experience in the following guidelines: National Institute of Standards & Technology (NIST) Special Publication (SP) 53 / 53A - Recommended Security Controls for Moderate Risk Federal Information Systems and/or Federal Information Processing Standards (FIPS) 199 & 200 and/or NIST 800-30 and Center for Internet Security (CIS) Benchmarks and/or NIST SP 800-37: Risk Management Framework (RMF) for Information Systems and Organizations; NIST-137: Information Security Continuous Monitoring (ISCM) for Federal Information Systems and Organizations and/or OMB Circular A-130. | •In-depth experience in assessing, identifying, and addressing technical computer security risk and conducting computer security reviews | •Possess strong attention to detail, and verbal and written communication skills | •Experience conducing large meetings with a diverse range of participants. | •In-depth knowledge of vulnerability scanning and remediation | •In-depth knowledge of Plan of Action and Milestones (POA&M) management | •In-depth knowledge of Certification and Accreditation (C&A) / Security Assessment and Authorization (SA&A) | •In-depth knowledge of FedRAMP Information Security control requirements | •Experience in virtual operating systems such as VMWare and Hyper V, workstation operating systems such and Windows and Linux-based and cloud computing technologies | •Experience in telecommunications and networking devices, such as firewalls, routers, switches virtual private networks (VPN), wireless, voice over Internet protocol (VoIP), and SAN. | •Experience in encryption methodology including, but not limited to Virtual Private Network, Transport Layer Security and Secure Sockets Layer. | •Experience with compliance and vulnerability scanning tools such as Nessus, Rapid 7, or Qualys. | •Preferred qualifications and experience include: experience with IRS projects; Knowledge of IRS 1075, and/or Treasury Directive Policy 85-01. | | Additional Requirements as per Contract: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus) | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant
Job Locations US-Remote
Requisition ID 2022-81754
We are seeking Junior Information Security Assessors to join our team supporting an Internal Revenue Service (IRS) client. The team will ensure protection of Federal Tax Information with IRS trade partners while ensuring compliance with NIST 800-53 controls framework. | | Location of work is remote. Position will require travel to other government agency sites for information security control assessments. Periodic travel to the IRS facility in Washington DC for meetings may also be required. | | *Positions are contingent on contract award. | | •Use NIST SP 800-53, “Security and Privacy Controls for Information Systems and Organizations”, to assess information security controls for compliance | •Interview key stakeholders (developers, ISSOs, business POCs, etc.) to determine security controls implementation. | •Assist in the execution of the security control assessment plan by following provided assessment procedures, collecting, and analyzing evidence, and documenting steps taken, and findings documented. | •Update System Security Plan with actual control implementation determined during assessment. | | Project Minimum Qualifications: | •Bachelor's Degree from an accredited college or university required. Information Technology curriculum preferred. An additional four (4) years of related experience may substitute for degree. | •At least three (3) years of information security experience or relevant education | •At least active Security+ certification or one of the preferred certifications listed below. | •Experience in assessing, identifying, and addressing technical computer security risk and conducting computer security reviews | •Possess strong attention to detail, and verbal and written communication skills | •Knowledge of Plan of Action and Milestones (POA&M) management | •Knowledge of FedRAMP Information Security control requirements | •Preferred qualifications and experience include: experience with IRS projects; Knowledge of IRS 1075, and/or Treasury Directive Policy 85-01; CISA, CISM, CISSP, CEH, Cloud+ and/or CIPT certifications | | Additional Requirements as per Contract: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus) | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant
Job Locations US-Remote
Requisition ID 2022-81683
Maximus is currently looking for a Temporary Recruiting Coordinator. The position is responsible for scheduling, sourcing, and data entry for the Recruiting Team.
Maximus is currently looking for a Temporary Recruiting Coordinator (Remote) to join our team in support of high-volume recruiting. The Recruiting Coordinator will be responsible for outbound calling to qualified candidates to discuss upcoming opportunities. Additionally, the Recruiting Coordinator will be responsible for managing high volumes of emails and text messages to coordinate the recruitment process.
Job Locations US-Remote
Requisition ID 2022-81756
We are seeking Senior Technical Business Analysts to join our team supporting an Internal Revenue Service (IRS) client. | | Location of work is 100% remote from home in US. | | •Support the design or modification of business systems or IT systems | •Interact with the business stakeholders and subject matter experts in order to understand their problems and needs | •Gather, document, and analyze business needs and technical requirements | •Document process flows | •Ensure and review that the business/technical requirements are understood and translated to system design and procurement requirements are consistent with frameworks/standards | •Propose solutions to business problems and, as needed, design technical solutions | •Document the functional and, sometimes, technical design of the system | •Interact with system architects and developers to ensure system is properly implemented | •Create and execute test cases against the developed code | •Review and create system documentation and user manuals | | *Position is contingent on funding. | | QUALIFICATIONS: | •Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree | •At least five (5) years of relevant experience required | •Experience in soliciting and documenting requirements, technical writing and document preparation, and creating and utilizing test cases | •Demonstrated success in client support | •Experience working under Agile software development methodologies | •Self-starter that does not require extensive guidance | •Proactive communication skills with multi-site located team | •Understanding of business modeling and technical requirements identification processes | •Demonstrated problem-solving and structured analysis skills | •Proficient in presentation and facilitation skills | •Experience in conducting systems analysis using design methodologies | •Demonstrated ability to create process models, specifications, diagrams, and charts to provide direction to system programmers | •Ability to communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, and other employees so that issues and solutions are understood | •Excellent verbal and written communication skills | •Knowledge of Microsoft Office Suite | | Additional requirements as per Contract/Client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a plus) | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant
Job Locations US-Remote
Requisition ID 2022-81750
The Sector Liaison seeks out employers within Maricopa County, AZ for our program and engage in a mutual benefiting partnership that will fill their vacancies.
Job Locations US-Remote
Requisition ID 2022-81749
Job Locations US-KS-Topeka
Requisition ID 2022-81030
The Case Management Counselor is responsible for helping to ensure that the customer is able to access and receive program services.
Job Locations US-CA-Rancho Cordova | US-CA-Sonora
Requisition ID 2022-81638
Job Locations US-CA-Rancho Cordova | US-CA-Sutter Creek
Requisition ID 2022-81637
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-CA-Rancho Cordova | US-CA-Lodi | US-CA-Stockton
Requisition ID 2022-81636
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-MA-Boston
Requisition ID 2022-81731
MAJOR PURPOSE | | Oversee enrollment and credentialing and special project related functions for MassHealth. | | ESSENTIAL JOB DUTIES | | •Supervise and direct the activities of staff as they pertain to 2 large enrollment/ revalidation/update teams | •Check work queues in real time to assure completion of assigned work and daily productivity measures are met. | •Reviews WFI work queue daily to review quality of those work items marked with a WFI status. | •Assigns daily work and manages to established deadlines | •Daily interactions with providers/customers and the client as required | •Maintain compliance with related Service Level Agreements (SLAs) | •Provides ongoing mentorship with staff and establishes development plans in Work Day | •Provides input and feedback in the creation and maintenance of provider applications, other enrollment, credentialing, re-credentialing materials per the Contract | •Accept and process MassHealth Provider applications and any credentialing and re-credentialing documentation from Providers within the timeframes set forth in the Contract | •Supports the development and implementation of enrollment, credentialing, updating, and re-credentialing protocols, policies, and procedures per Contract specifications | •Respond to all hard copy requests for Provider application packages in accordance with the EOHHS-approved protocols, policies, and procedures | •Track for associated teams, within MMIS, all electronic Provider applications from an application request, through the application receipt and review process, to a final determination and notice of approval or denial | •Ensure that the Provider applicant meets EOHHS enrollment criteria, per Contract specifications | •Meets regularly with staff to review quality performance metrics and develops and implements corrective action and remedial training as necessary | •Develop procedures within functional area to support special project implementation and ensure day to day coverage is adequate to demand | •Stay current with local and national trends in PEC activities, including any requirements within the Affordable Care Act (ACA) and its corresponding regulations and sub-regulatory guidance | •Collaboratively work with other departments (both internal and client), as well as large provider networks as needed for special projects/assignments | •Manage and coordinate high-volume customer-facing e-mail inboxes | | EDUCATION REQUIRED | •Associates degree from an accredited college or university or equivalent experience | | REQUIRED KSAS | •Previous experience successfully leading a provider enrollment and credentialing unit of similar size and complexity to the operations required under this contract. | •Excellent written and verbal communication skills | •Results oriented | •The ability to perform comfortably in a fast-paced, deadline and detailed-oriented work environment | •Experience and demonstrated skills with Quality Improvement Processes | •Proficient with Microsoft Excel, Word, and PowerPoint
Job Locations US-CA-Rancho Cordova | US-CA-Oakdale | US-CA-Patterson | US-CA-Modesto
Requisition ID 2022-81635
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-PA-Pittsburg
Requisition ID 2022-81509
Who We Seek: | | •Passion Seekers. You genuinely care about the work that you do and its impact on society. | •Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | •Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | •Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | This position is for a Sr. Systems (Linux) Administrator position for a major Morgantown, WV Based Federal Contract supporting advanced energy research. The successful candidate must have the ability to perform tasks associated with server and storage administration in an enterprise-class environment to include support of Linux and Microsoft Server based platforms at the Morgantown WV, Pittsburgh PA and Albany OR locations. The Senior Administrator will be required to serve as lead on specific federal government projects and O&M activities. He or She may be assigned some leadership tasks and responsibilities, which will require strong communication skills. Responsible for direct interface with the Data Center Manager and government officials who support data center and systems operations. Responsible for monitoring and enforcing data center regulations, policies, and maintenance items for the federal agency under the authority of the agency IT leadership. Ensures that applications and infrastructure support activities are in full compliance with all federal wide OMB and agency policies and procedures. Coordinates with the Data Center Services Manager to maintain enterprise server and application systems. | | Job Responsibilities: | | •Provide Linux operating system administration to include central authentication and authorization services. Central logging solutions, OS building/configuring, script writing, and the like. | •Develop and maintain custom tools in Puppet, Python, Perl, Ruby, and Bash to automate the UNIX infrastructure, creating manifests/playbooks. | •Provide onsite architectural and design support, development, and administration | •Provide for critical incident response and problem management including root cause of system problems, such as configuration issues resulting in operational performance degradation or system outages, supporting the Government with information and advice on the necessary correction actions and/or interim workarounds. | •Apply firmware patches and routine maintenance updates (OS patching) in accordance with our vulnerability's remediation process, during scheduled preventative maintenance. | •Knowledge of virtualization platforms, such as VMware vSphere, Red Hat Virtualization, Openstack, Docker Containers, etc. | •Experience with the following technologies: storage environments, data center management, system configuration management, engineering drawings, system configuration management tools, shell scripting, and service requests systems. | •Create/update/execute required documentation, e.g., scripts, reports, pans, etc. Responsible for monitoring software upgrade requirements and ensuring compliance and compatibility with existing configurations. Including workbooks and SOPs (standard operating procedures). | •Provide an exceptional level of customer service while working in a fast paced, dynamic complex environment. | •Experience with parallel file systems. | •Work under little supervision on day-to-day basis. | •Participate in special projects as required. | •Determine the rationale and methods for upgrading the IT Infrastructure as required | •Perform system changes, updates, and maintenance (note, will require working off hours including some nights and weekends) | | Required Skills: | | •Enterprise and technical level communication skills required. | •4+ years of experience in design and implementation of enterprise infrastructure systems and tools. | •4+ years of relevant hands on work experience in Linux Systems Administration. | •Red Hat, CentOS or equivalent Linux Administration | •Possess knowledge of tracking and analyzing performance and resource utilization of the assigned systems, and shall have experience in recommending changes, upgrades, and enhancements based on the technical analysis. | •Perform daily operational duties of backups, maintenance on applications and OS, patching, tuning, and troubleshooting. | •Demonstrated significant experience in Linux Systems Administration (4+ years) | •Comfortable with the Linux or UNIX CLI and Highly versed in | •Linux administration and best practices. | •Fluent in programming/scripting skills for automation in at least two of Bash, Ruby, Python, and Perl. | •General understanding of Linux internals (system calls, file systems, processes, etc.). | •General understanding of TCP/IP and related protocols. (HTTP, FTP, NFS, etc.) | •Experience with building open-source software from source code. | •Experience supporting large web applications environment. | •Familiarity with enterprise network architectures. | | | Desired Skills: | | •HP Synergy Systems & 3PAR Storage systems | •VMware VCenter (VCenter Replication) | •Microsoft Windows Server | •Microsoft Active Directory Services | •DHCP/DNS (DNSSEC) | •Office 365 | •SCCM / WSUS patching | •Monitoring Solutions (e.g. SolarWinds) | •Trend Analysis (Performance tuning) | •Data Center Design (Power, Heating and Cooling) | •Change Management procedures | •Software and hardware Warranty and Licensing management | •DISA-STIG Processes | •Demonstrated ability to build trusted advisor relationships with clients | •Experience supporting sales and business development | •Experience with financial management | | | Years of Related Experience: 4 | Minimum Education Required: Bachelor’s Degree
Job Locations US-Remote
Requisition ID 2022-81659
Fluency is Spanish is required.
The QA Analyst is responsible for completing quality evaluations as part of the quality management plan and will analyze Call Center Representatives' performance/behavior/adherence to project rules/policies to drive continuous improvement.
Job Locations US-Remote
Requisition ID 2022-81062
Job Locations US-VA-Arlington
Requisition ID 2022-81627
Who We Seek: | •Passion Seekers. You genuinely care about the work that you do and its impact on society. | •Self-Starters. You’re a go-getter who is not afraid to step up and disrupt the status quo. | •Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | •Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | Job Responsibilities: | •Coordinate across a spectrum of Technical Taskings, synthesize data and promulgate actionable information effectively to a deployed team to meet priority objectives and critical milestones | •Assists the Project Manager in delivery of IT services in support to their principal customer(s) | •Support effective delivery of the following: maintain a stable, cost effective and secure IT environment; provide quality, timely and cost-efficient deliverables | •Assists the government in overall coordination, leading operations and building customer relationships to understand the customers' evolving needs | •Organizing the team, assigning work, following-up and ensuring delivery of top-notch products | •Protect and present customer information that facilitates the mission and support modernization of technology to meet business demands in a cost-effective manner | •Develop actionable frameworks to ensure on-time, quality delivered solutions sets and services | •Support Government staff in developing a range of written products, briefing materials, etc. | •Assist Government staff with formulating, developing, and writing strategic initiatives | •Create talking points, posture papers, and memorandums for senior-level meetings | •Maintain situational awareness of a variety of issues and related intelligence challenges, providing written or verbal responses to policy maker request | •Requires ability to communicate with executive leadership regarding matters of significant importance to the project | | Desired Skills: | •PMP Certified | •DoD IAT Level II | •Demonstrated proficiency working in a fast-paced environment and ability to multi-task and meet short deadlines | •Demonstrated managerial experience with IT environments (On-perm, Cloud, Hybrid-Cloud) | •Work experience as program manager, deputy program manager or large team lead (managerial / supervisory positions) | •Previous work with Integrated Master Schedule, Work Breakdown Structures, RACI Charts, and Delivery & Integration | | Required Skills: | •Active TS/SCI Clearance | •Years of Experience: 5+ | •Minimum Education Required: Bachelor’s Degree | •Due to federal client requirements, only US Citizens can be considered
Job Locations US-MD-Baltimore
Requisition ID 2022-81672
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
Job Locations US-CO-Aurora
Requisition ID 2022-81498
Who We Seek: | • Passion Seekers. You genuinely care about the work that you do and its impact on society. | • Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | • Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | • Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | What You Will Do: | •Identify business needs and determine solutions to business opportunities, risks, or issues using standard business analysis practices | •Document sustainment, enhancement, and modernization engineering change requirements | •Maintain a Requirements Traceability Matrix (RTM) to map requirements to the code/version release and test cases | •Serve in a test engineer capacity to help ensure that software changes accomplish the intended results, validate interoperability, and maintain system integrity | •Develop/maintain training materials and conduct user training to help ensure application processes and procedures are documented and clear for end-users | •Interface effectively and efficiently with Database Administrators (DBAs)/Developers, Application Administrators, and end-user community. | | Education/Certification | •Bachelor's Degree in a relevant field (e.g., computer science, engineering, information systems) from an accredited academic institution | | Required Skills: | •A minimum of five (5) years of experience in Information Technology business analysis, requirements gathering, and documentation. | •First-hand experience using the Oracle E-Business Suite Project Billing and Costing module and familiarity with application capabilities. | •College-level communication skills including the ability to communicate clearly both orally and in writing | •Candidates MUST be a US Citizen and be eligible and willing to obtain an ADP I or ADP II clearance. | | Desired Skills: | •Experience with Oracle EBS application testing | •Experience with Oracle EBS in a Federal Government environment | •Applications/Technologies Used: | •Oracle Federal Financials (OFF)/E-Business Suite (EBS) 12.1.3 | •Quality Center | •Oracle 12C Database | •Operating Systems | •Solaris 11
Job Locations US-Remote
Requisition ID 2022-81682
Job Locations US-NY-Albany | US-NY-Rochester
Requisition ID 2022-81583
Internal Applicant Deadline: 10/11/2022 11:59pm The Social Media Sr. Specialist plans and executes digital and social media communications regarding NY State of Health’s overall social media presence including providing social media customer support. The Social Media Sr. Specialist creates all copy and creative including images, infographics, videos and more, measures social media efforts and engagements, and serves as the department subject matter expert. Duties / Responsibilities:- Act as a subject matter expert for the team with regard to content creation, customer service, reporting & analytics, marketing strategy, graphic design and video development.- Develop and execute communications as needed and deploy through traditional and electronic methods.- Coordinate with internal teams on creative tasks from design concept through completion of a project.- Works closely with department manager to lead projects and assist in training team members; act in leadership role in manager’s absence.- Plan and illustrate concepts by designing layouts of art and copy regarding arrangement, size, type size and style, and related aesthetics.- Develop and oversee monthly content for the social media editorial calendar.- Identify key performance indicators in the social media space, interpret all metrics and recommend future strategies and tactics.- Communicate and present information to leadership, stakeholders, and the client.- Develop proactive/reactive key crisis communications for the population.- Serve as liaison to client counterparts for development of current and proposed deliverables and coordinate a project plan to ensure completion.- Serve as liaison to third party vendors.- Implement department strategies for target audiences utilizing Facebook, Twitter, Instagram, Pinterest, LinkedIn, YouTube and other social media platforms to drive traffic and increase visibility.- Execute paid ads on social media, review performance and present strategic findings to key stakeholders.- Provide superior start-to-finish customer service to consumers seeking answers, assistance, and other support.- Research, identify, and leverage current social media trends and implement them into the brand’s ongoing communications efforts.- Responsible for adhering to established safety standards.- Must be able to remain in a stationary position for an extended period of time.- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.- Work is constantly performed in an office environment.- Perform all other duties as assigned by management.Education Required: - Bachelor’s degree from an accredited college or university or equivalent experience Background & ExperienceRequired: - 5+ years of experience.- Demonstrated expertise in social media platform functionality, including in regard to engagement, analytics, scheduling, and optimization.- Knowledge of professional social media management, online forums and conversation auditing tools including, but not limited to Sprout Social, Hootsuite, Adobe Creative Cloud etc.- Strong skills in copywriting and creating creative content for varied audiences; has ability to communicate in a direct, concise, compelling manner.- Ability to prioritize and manage multiple deadline-driven projects.- Strong business acumen.- Ability to work in a fast-paced environment.- Knowledge of how to optimize and test social media messaging.- Knowledge of the impact of social media on search engine optimization (SEO) and paid online campaigns.- Strong ability to collaborate effectively with colleagues at all levels to meet organizational goals.- Experience in graphic design and Adobe Creative Suite.- Previous communications experience in the healthcare and health insurance marketplace preferred.- Experience with social media crisis management preferred.

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