Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism. *Must live in or near Detroit, MI **Candidates must be willing to travel to provide support to other clinics within the region.
Assist providers and veterans on exam days in any manner needed. General problem solving in a solutions- oriented manner for both providers and veterans. Update case statuses as available. Must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.
Are you a Proposal Writer who enjoys the challenge of writing proposals and working on a collaborative team? Are you looking for an opportunity to work with an established company that values its employee’s enthusiasm and technical contributions? Maximus has an exciting career opportunity for a Senior Proposal Writer position within the Federal Proposal Operations Group. | | The primary responsibility of the Proposal Writer will be to work with the Proposal Manager, Business Development and Operations Personnel to plan and deliver major proposals to a wide range of Government clients at locations worldwide. This position is a highly visible role that works closely with senior leadership, capture personnel, and operations management to write, edit, review, and produce winning proposals typically valued between $20 Million and $1Billion. | | We encourage you to apply for this opportunity. Maximus is dedicated to providing the atmosphere to allow individuals to grow their career. We offer an extremely varied and interesting diversity of clients and projects with an opportunity to learn new things every day. We’d love you to join our team of friendly, hard-working dedicated and collaborative professionals. Our ideal candidate is seeking challenging work and the opportunity to make a difference. | | Essential Duties & Responsibilities: | •Write responses to Requests for Proposals, Requests for Information, and other federal, state or international government requests | •Create compliant, compelling responses for assigned proposal sections/topics and create associated graphics, charts, tables, appendices and other information in support of proposal development | •Ensure win strategy, technical solution, win themes, discriminators, compliance, and clear understanding of the requirement are well-articulated and consistent throughout final proposal documents | •Analyze government solicitations, identify response requirements, and prepare unique, tailored, and detailed proposal responses in compliance with government agency requirements | •Write Management, Past Performance, Resumes and Plan RFP volumes | •Review and edit proposal responses for consistency, compliance, win theme incorporation, solution accuracy, and other elements during regular and core team review cycles to create the final proposal submission | •Research relevant corporate, project, client and industry statistics and data in support of creating proposal responses for all MAXIMUS lines of business, segments, and international entities | •Manage activities of two or more sections | •Work on issues where analysis of situations or data requires an in-depth knowledge of company markets and strategic objectives. | •Remain current on all solicitation modifications/Q&As and communicate them to the team, | •Revise schedules, outlines, and compliance matrixes as necessary throughout proposal life cycle | •Coordinate with graphic designers to conceptualize, develop, and integrate compelling proposal graphics that convey concepts and proposed solutions to enhance proposal documents | •Collaborate with Capture Managers, Technical Leads/PMs, and SMEs as required | •Coordinate with creative services staff to conceptualize, develop, and integrate compelling proposal graphics that convey concepts and proposed solutions and enhance proposal documents | •Uses automated proposal collaboration and document management tools, including SharePoint | •Support other Proposal Operations activities as needed | | Education and Experience: | •Bachelor’s Degree with at least 7 years’ proposal writing experience with at least 3 years’ Federal Government proposal management, support, and/or writing experience. Additional experience would be considered in lieu of degree. | •Ability to develop compelling themes, discriminators, and messaging to communicate and support value proposition | •Ability to guide and effectively influence with and without authority; strong interpersonal skills and the ability to interface with all levels of management, proposal teams, SMEs, peers, and teaming partners | •Ability to lead development of graphics that support win themes, solution, and key messaging | •Ability to create original content using interview and research techniques | •Ability to prioritize and write several projects simultaneously, to include hands-on and strategic support | •Ability to work to meet deadlines (work overtime as needed) | •Ability to work well independently or as part of a team | •Ability to work remotely and/or with geographically disparate teams | •Experience implementing standard proposal processes or procedures | •Fluency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and SharePoint | | Preferred Qualifications | •Evidence of successful support to large competitive proposals with values more than $100m. Prior Volume Lead experience a plus. | •Experience leading teams of proposal writers and subject matter experts to deliver winning proposal content | •Candidate may be required to provide a portfolio of representative writing samples | •Candidate may be required to complete a timed writing and/or editing exercise during the interview process | •Formal proposal training and/or certifications (e.g., APMP) preferred | Hiring Requirements
We are seeking a DevOps Architect to join our team supporting our Internal Revenue Service (IRS) client. | | The DevOps Architect will coordinate and deliver on tasks that will help improve the IRS’ Technology Infrastructure services. | | The candidate will provide support to infrastructure and application teams by ensuring that the systems and production environment is optimized in accordance with organization standards while meeting requirements. The candidate must have knowledge and experience using the agile methodology with an emphasis on automation, continuous integration and continuous delivery. | | The DevOps Architect will lead the integration of OpenShift and Cloudforms, support AWS Cloud infrastructure automation with multiple tools such as Chef, Nexus, Knife, Docker. The DevOps Architect will work closely with enterprise configuration management team to build CI/CD pipelines, design, deploy and maintain virtual desktop infrastructure solutions based on VMWare, and review existing technology implementations and suggest and implement improvements and upgrades. Implementation, configuration, and support of the latest blade and cloud technologies is also a must. | | Location of work is remote but candidates ideally will be within driving distance to IRS Federal Buildings in Austin, TX, Farmers Branch, TX or Lanham, MD. There may be meetings that require in person attendance occasionally. | | •Provide technical thought leadership based on DevOps Handbook to collaboratively work with a team (as an Architect) that maintains an enterprise Jenkins pipeline. | •Architect and Integrate DevOps technical components with Enterprise IRS initiatives like the Enterprise Container Platform (platform as a service) and Infrastructure as Code initiative (IAC where V-realize is one of the targeted tools) | •Write scripts and small utilities, automate deployments, and evaluate pipelines against industry and in-house standards | •Lead automation steps involved with onboarding projects, document the tasks, implement needed enhancements; enforce and develop standards related Trunk- based development and the definitions of done | •Lead project team members in adopting CI/CD pipeline and practices that ensure maximum utilization of pipeline features | •Collaboratively work with existing team leveraging agile methodology (ex: participate in daily stand ups and other scrum ceremonies) | •Educate IRS ECP stakeholders on best practices on container adoption in areas of security, processes/procedures, maintenance, etc. | •Support development of the DevOps Automated Testing Strategy document and identification and onboarding of projects for automated regression testing | •Hands on experience with some of these tools: Jenkins, Sonar, Ant, Maven scripting tool, AppScan, Jacoco, bash/c/shell scripting, python, Ruby, node.js. | •Good understanding or experience with Open Shift 4 platform | •Assist with capturing metrics for CI/CD and DevOps initiatives | •Perform knowledge transfer by partnering with IRS employees to share technical expertise, and knowledge acquired through supporting the technical discussions, processes, and delivery of the CI/CD pipeline and all integration points | •Propose and develop DevOps CI/CD pipeline orchestration solutions using Jenkins and Ruby Scripting | •Develop and propose containerization solutions compatible with IRS DevOps Practice | •Develop and propose IaC and PaaS solutions compatible with IRS DevOps Practice | •Evaluate software tools for orchestration, IaC, PaaS, and containerization solutions | •Troubleshoot orchestration, IaC, PaaS, containerization, CI/CD, and automated testing solutions | | PROJECT QUALIFICATIONS | •Bachelor's Degree from an accredited college or university required; an additional four (4) years of related experience may substitute for degree. Master’s Degree preferred. | •At least 12 years of related experience in progressively responsible positions | •Experience with source control tools (GIT, SVN), Jenkins CI/CD, Ruby | •Experience with system configuration, management, and virtualization and VMware | •Experience using automation technologies such as Ansible to automate server builds, installation, configuration, and change management | •Scripting experience (Ansible, Chef, Puppet, shell, WLST, JBoss CLI, Bash/KSH) | •Working experience with cloud technologies | •Experience with VMware vRealize and the planning, installing, configuring and troubleshooting of products such as: Operations Manager, Automation, Log Insight, Network Insight | •Experience working with automation Tools like Jenkins, Chef | •Experience working with Docker | •Container-as-a-Service (CaaS) and Platform-as-a-Service (PaaS) experience using OpenShift | •Experience working with API’s | •Knowledge and experience with monitoring tools such as Splunk, New Relic and Cloudwatch | •Good Knowledge in the design and configuration of cloud services | •Experience working with application servers such as Apache Tomcat, Node.js, or RedHat JBoss | •Understanding of network topology and technologies such as firewalls, load-balancers, DNS, VPN, NAT | •Strong communication skills and ability to work across organizations | •In-depth understanding of the software development life cycle | •Prior experience supporting IRS programs is desired. | | Additional Requirements, as per contract/client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus). | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant.
The Sr. Business Analyst is responsible for ensuring that all business requirements and business processes are adequately documented and implemented as expected. The Sr. Business Analyst will support the BA team in completing all tasks and responsibilities and will communicate any delays, issues and/or risks to Management, as appropriate.
*Position is contingent upon award | | The Help Desk Specialist III will provide support to end users on a variety of issues. This position will identify, research, and resolve technical problems. | | Essential Duties: | •Diagnose, resolve, and follow up on issues relating to various user concerns | •Provide remote support and resolve issues for users whom may be at remote offices or home office users | •Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual(s) and procedures, or on-line documentation repository | •Assist in troubleshooting advanced technical issues within the network and telecommunications environments | •Assist in providing support to project managers to integrate and transition projects or new technology efforts to the production support environment | •Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations | •Identify areas deserving attention in the technical support environment, and consult with management | •Ensure tickets are accurately documented and resolved in a timely manner | •Work within the team framework created by management and work with team members on assigned projects | | Education and Experience: | •Associate's Degree from an accredited college or university; equivalent experience will be considered in lieu of degree | •At least four (4) years of relevant Help Desk experience required | •Knowledge of and the ability to monitor logs and scheduled events, as well as report on problems and anomalies | •Experience with and/or ability to use call center telephony equipment | •Experience in customer support or call center support | •Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio and Project) | •Government experience preferred | •Strong verbal and written communication skills | •Strong analytical and problem-solving skills | •Ability to follow processes, procedures, and guidelines to ensure repeatable customer experiences | •Highly detail-oriented, organized, timely, and customer service-oriented | •Ability to work well independently and in a team setting | •Adaptable, flexible and able to deal with ambiguity and change | •Excellent oral and written communication and customer service skills | •Excellent attention to detail and good analytical skills
Maximus is currently looking for a Social Work Case Manager to join our team. The Social Worker will be responsible for conducting field assessments as well as ensuring quality standards, supporting activities, and attending monthly assessor calls. This is a hybrid remote opportunity with travel required; must live in Maine.