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Job Locations US-NY-New York
Requisition ID 2021-68751
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the PositionMaximus administers the Independent Practitioner Panel, which completes assessment reviews and issues practitioner orders for New Yorkers who qualify for long-term in-home care.  This is an exciting new program that directly contributes to positive long-term outcomes for vulnerable populations. We have numerous exciting opportunities for Clinical Educators. The successful candidates will be responsible for providing new hire and ongoing training to program staff. We're looking for people who are genuinely excited about educating and who are able to deliver training through a variety of platforms with energy and enthusiasm. You'll find that you are joining a hands-on, dynamic, and supportive organization where you’ll gain valuable training experience and grow as a healthcare educator.  We offer competitive benefits and growth opportunities in a supportive and collaborative work environment.  Take the next step in your career journey today and join our growing team!  Position Responsibilities- Create and develop a training curriculum and training materials based on proven adult learning techniques including ADDIE, Rapid Course Development, and Adult Learning Theory- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented- Develop assessments to measure and assess the effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculum- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicableRequired Experience- 2+ years formalized training or preceptor experience in a professional work environment- Experience designing remote learningRequired Qualifications- Bachelor’s DegreePreferred Qualifications- Master’s degree in Nursing, Education, Social Work/Mental Health- 2+ years’ work experience in training clinical staff, in a remote environment Home Office Requirements- Cell Phone:  Candidates must have their own cell phone- Computer Equipment:  Will be provided company-issued computer equipment- Internet:  Reliable high-speed internet service with 100 Mbps download speedAdditional RequirementsAll candidates must have or be able to obtain a New York State Identification Card or Driver's License
Job Locations US-NY-New York
Requisition ID 2021-68007
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the Conflict-Free Evaluation and Enrollment Center (CFEEC)The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have great opportunities across the state! About the PositionWe have numerous exciting opportunities for Clinical Educators. The successful candidate(s) will be responsible for providing new hire and ongoing training to program staff. We're looking for people who are genuinely excited about educating and who can deliver training through a variety of platforms with energy and enthusiasm. You'll find that you are joining a hands-on, dynamic, and supportive organization where you’ll gain valuable training experience and grow as a healthcare educator.  We offer competitive benefits and growth opportunities in a supportive and collaborative work environment.  Take the next step in your career journey today and join our growing team! Position Responsibilities- Create and develop training curriculum and training materials based on proven adult learning techniques including ADDIE, Rapid Course Development, and Adult Learning Theory- Create and develop training scenarios and updates comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards- Teach instructional programs in accordance with training or other course requirements and organize materials to be presented- Develop assessments to measure and assess the effectiveness of the curriculum and learner performance in the workplace, integrate results into new and existing course curriculumReview, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicableRequired Qualifications- 2+ years RN experience in-home care, medical, surgical, geriatric, LTC and/or ambulatory care- Prior experience using the UAS-NY Community assessment tool- Formalized training or preceptor experience in a professional work environment- Experience designing remote learning- RN licensure in NY State - Bachelor’s DegreePreferred Qualifications:- Master’s degree in Nursing or Education- 2+ years’ work experience in training clinical staff, UAS audits, and/or experience in an ER or critical care setting.Home Office Requirements:- Cell Phone:  Candidates must have their own cell phone- Computer Equipment:  Will be provided company-issued computer equipment- Internet:  Reliable high-speed internet service with 100 Mbps download speedWork LocationWork location is remote.
Job Locations US-NY-New York
Requisition ID 2021-62118
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the Conflict-Free Evaluation and Enrollment Center (CFEEC)The Conflict Free Evaluation and Enrollment Center (CFEEC)  serves the State of New York by conducting a UAS assessment to determine eligibility for community based long-term services.  The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities for Regional Nurse Managers (and other positions!) across the state. About the PositionIf you are passionate about providing outstanding home assessment services to vulnerable populations and meet position qualifications, then we are excited to meet you!  We offer competitive benefits and the opportunity to grow your leadership skills in a supportive and collaborative work environment.  Take the next step in your career journey today and join our growing team! Position Responsibilities- Oversees the training and development of Nurse Evaluators.- Supervises the Nurse Evaluators in a designated region to assure quality, productivity, and timeliness of work completion.- Monitor the activities, schedules, productivity, and assessment results of an assigned group of Nurse Evaluators.- Reviews clinical documentation for completeness, accuracy and consistency for an assigned group of Nurse Evaluators.- Collects QA information from assigned Nurse Evaluators.- Disseminates policy, protocol change, and ensures implementation across the team.- Conducts scheduled and random assessment supervision visits to ensure customer satisfaction through the observation of the Nurse Evaluator’s interaction and communication with consumers as well as the application of the UAS-NY assessment tool.Required Experience- 4+ years RN experience in home care, medical, surgical, geriatric, LTC and/or ambulatory care- Prior experience using the UAS-NY Community assessment toolRequired Qualifications- RN licensure in NY State - Bachelors’ Degree in a health, social services, or communicationsPreferred Experience- Minimum of 1 year of supervisory experience in a clinical setting- MA degree in a health, social services, or communications field required.Home Office Requirements:Cell Phone:  Candidates must have their own cell phoneComputer Equipment:  Will be provided company-issued computer equipmentInternet:  Reliable high-speed internet service with 100 Mbps download speed
•Supervises the nurse assessors in a designated region | •Responsible for the training and development of Nurse Assessors | •Monitor the activities, schedules, productivity and assessment results of an assigned group of Nurse Assessors | •Reviews clinical documentation including pending denials for each regional Nurse Assessor in real-time | •Collect QA information from assigned nurse assessors | •Disseminate policy, protocol change, and ensure implementation | •Lead regular team meetings and act as the point-person for the region of Nurse Assessors | •Conducts scheduled and random post-assessment home visits to ensure customer satisfaction | •Promotes project image and goals through public speaking engagements and local professional presentations | •Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position | •Performs other duties as may be assigned by the Nurse Director | | Required EducationBA degree in a health, social services, or communications field required | Preferred EducationMA degree in a health, social services, or communications field required. RN licensure required | | Required Experience4+ years RN experience in medical / surgical / geriatric / LTC / ambulatory care; Minimum of five years of experience working in community settings involving health and human services; experience working with constituent groups | Preferred Experience | | Required SkillsComputer literacy; highly developed written and oral communication skills; strong interpersonal skills; ability to work in a stressful and changing environment; and proven ability to work with community groups | Preferred SkillsKnowledge of long term care services and programs | | Bilingual Preferred – Spanish, Russian, Haitian-Creole, Chinese | OtherWillingness to travel required; NY State Driver’s License required; vehicle may be required, depending on region
Job Locations US-NY-New York
Requisition ID 2021-69136
About Maximus Maximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About New York Medicaid Choice New York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state.  To date, we have helped millions of New Yorkers access the health services that best fit their needs.  We're proud to meet our mission of Helping Government Serve the People through this program. About the Position If you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative II for Canandaigua County. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services, and is growth-oriented. This position provides face-to-face, telephonic, and possibly virtual enrollment and outreach services to New York Medicaid recipients. This is a position with growth opportunity in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This position is office-based in Canandaigua County. Position Summary - Conducts face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices - Assists clients with the enrollment/disenrollment process- Interfaces with HRA or LDSS county staff and maintains professional and positive relationships with all HRA, LDSS staff, community groups, and clients- Conducts appointments to assist CYES Program eligible consumers complete their Medicaid application.- Conducts phone outreach to assist consumers with plan enrollment - May conducts shadowing / training activities with new hires- May receive, sort, and process enrollment/transfer and disenrollment forms- May review enrollment forms for accuracy and completeness- May be assigned one or more of the following processing tasks:- Data Entry/Data Entry QC- UAS- RL- Manual Notice production- Exemption and Exclusion- HPA/SPU- Certified Application Counselor (CAC)- Maintains updated knowledge of the New York Medicaid Choice Project- Raises issues of concern and/or problems to the Outreach operations Supervisor and/or ManagerMust Have:- Prior work experience in customer service, data entry and/or processing- Willingness to provide site coverage of neighboring sites is required; may be transferred to another site within the region- Proficiency in Microsoft Office applications as Excel, Power Point, and Word- Knowledge of population served- Must have own vehicle, valid driver’s license and insurance- Must reside in State of New York
Job Locations US-NY-New York
Requisition ID 2021-61538
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the Conflict-Free Evaluation and Enrollment Center (CFEEC)The Conflict Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state! About the PositionWe have an exciting opportunity for Content Development Specialist. The successful candidate will be responsible for creating content to live on digital training platforms. We’re looking for a candidate who is tech savvy and has the ability to make static information come to life.   You'll find that you are joining a hands-on, dynamic and supportive organization where you’ll gain valuable training experience and grow as a healthcare educator.  We offer competitive benefits and growth opportunity in a supportive and collaborative work environment.  Take the next step in your career journey today and join our growing team! Position Responsibilities- Designs and develops e-learning and blended learning content and ensure future accessibility of training materials.- Supports the design, deployment, and on-going maintenance of the Learning Management System. - Monitors content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface. - Designs, and develops ongoing training materials for system enhancements, releases, clinical initiatives, and workflows.- Consults with internal stakeholders to identify new requirements and strategies - Captures and diagrams workflow processes - Adjusts throughout the project to ensure the successful attainment of the learning and training objectivesRequired Experience:- 2+ years training experience- Prior experience using the UAS-NY Community assessment tool- Experience designing remote learningRequired Qualifications:- Bachelor’s DegreeHome Office Requirements:- Cell Phone:  Candidates must have their own cell phone- Computer Equipment:  Will be provided company-issued computer equipment- Internet:  Reliable high-speed internet service with 100 Mbps download speed
Job Locations US-NY-New York
Requisition ID 2021-68376
About MaximusMaximus is a global organization that partners with national, state and local governments to provide critical health and human services. With decades of experience designing, developing, and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the PositionMaximus administers the Independent Practitioner Panel, which completes assessment reviews and issues practitioner orders for New Yorkers who qualify for long-term in-home care.  This is an exciting new program that directly contributes to positive long-term health outcomes for vulnerable populations in New York State. We're currently hiring for the program's Clinical Operations Director. In this position, you'll build and lead the Clinical Operations Department (composed of Nurse Practitioners and Physician Assistants), with the support of collaborative colleagues and staff.  If you have in-depth knowledge of clinical operations in a business and service delivery environment and meet position qualifications, then we are excited to meet you! We offer competitive benefits and the opportunity to grow in a supportive and collaborative work environment.  Take the next step in your career journey today and join our growing team! Position Responsibilities- Develop and implement operational strategic goals for process and workforce management efficiencies, consumer experience and satisfaction, and quality management- Manage provider staffing and maintain staffing model’s needs- Prepares detailed reports for auditors, accrediting or licensing bodies- Develop and oversee the Quality Management Plan (QMP) for clinical quality and recommend process improvements and enhancements- Ensure compliance with Maximus policies, project policies and procedures, and state and federal regulations applicable to programs administered by Maximus- Ensure that all program activities are aligned with contractual standards for quality of serviceRequired Qualifications- 5+ years of clinical operations management experience focused on community-based long-term care service and delivery, and/or eligibility and community health assessments- 10+ years of related experience in the field of customer service delivery, quality management, and continuous improvement- Experience working within large, complex clinical operations teams- Licensure: NY State Board Certified Nurse PractitionerPreferred Qualifications- Preferred field of study in Management, Business or Healthcare Policy- Project Management Certification- Management experience working directly with the clinical professions (RNs, Nurse Practitioners, Physician Assistants, MDs/DOs)Home Office Requirements- Cell Phone:  Candidates must have their own cell phone- Computer Equipment:  Will be provided company-issued computer equipment- Internet:  Reliable high-speed internet service with 100 Mbps download speed
Job Locations US-NY-New York
Requisition ID 2021-68430
The Physician Recruiter & Relationship Manager is a forward-thinking individual, adept at monitoring trends to identify future recruitment needs, identifying candidates, and building/maintaining relationships. The individual in this position is a subject matter expert in recruiting healthcare professionals. This position is responsible for full life-cycle recruiting: recruiting, screening and recommending placement of staff by using standard and creative sourcing methods (internal and external). The incumbent is responsible to develop and maintain a clinical retention program for purposes of meeting required staffing targets and also serves as a front-line resource for Clinical Managers and contingent staffing agencies when there is any need to address staff issues. This includes facilitating communication, problem-solving, policy clarification, strategic planning around staffing changes, etc. | | Required Experience | At least 5 years of recruiting and account management experience in the healthcare industry; health plan provider network development/provider relations experience; demonstrated experience in account management and providing HR support services to management; experience and understanding of how to navigate job boards and social media networks to find candidates to fill positions; experience drafting and editing job descriptions | | Required Education | Bachelor’s Degree from an accredited college or university | | Required Skills | Outstanding interpersonal skills, including the ability to develop, build and manage relationships with diverse individuals internally throughout all levels of an organization and externally; excellent organizational, written, and verbal communication skills; high comfort level working in a fast-paced, deadline-oriented work environment; excellent technology skills spanning from proficiency with MS Office to agility with current social media platforms; problem-solving abilities are crucial; demonstrated team player; leadership and training skills; ability and desire to quickly learn the business; ability to understand, produce and act on standard HR reports and metrics; knowledge of online recruiting tools and sourcing applications and adapt to various applicant tracking systems; ability to quickly pick up new technology; knowledge of credentialing
Job Locations US-NY-New York
Requisition ID 2021-62105
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state.  To date, we have helped millions of New Yorkers access the health services that best fit their needs.  We're proud to meet our mission of Helping Government Serve the People through this program. About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you.  We're hiring a bilingual (Spanish/English speaking) Customer Service Representative in Putnam County.  We are looking for an individual who is passionate about helping their community, interested in learning and taking part in public health services and is growth-oriented.  This position provides face-to-face, telephonic, and possibly virtual enrollment and outreach services to New York Medicaid recipients. This is a position with growth opportunity in a supportive work environment.  If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This position is office-based in Putnam County.  Position Summary- Conducts face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices- Assist clients with the enrollment/disenrollment process - Interface with HRA or LDSS county staff and maintains professional and positive relationships with all HRA, LDSS staff, community groups, and clients - Conduct appointments to assist CYES Program eligible consumers complete their Medicaid application. - Conduct phone outreach to assist consumers with plan enrollment - Maintains updated knowledge of the New York Medicaid Choice Project  What You will Need- Prior work experience in customer service, data entry and/or processing- Willingness to provide site coverage of neighboring sites is required; may be transferred to another site within the region- Proficiency in Microsoft Office applications as Excel, Power Point, and Word- Knowledge of population served- Positions outside of NYC require a vehicle, valid driver’s license and insurance- Must reside in State of New York - Speak fluently in English and Spanish
Job Locations US-NY-New York
Requisition ID 2021-63702

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