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Search Results Page 11 of 18

Job Locations US-VA-Arlington
Requisition ID 2023-86153
We’re currently hiring a Cyber Doctrine and Policy Specialist to work in the Planning Branch as part of our team helping to secure and protect the Nation’s critical infrastructure. | | What you will do: | | Apply knowledge of cyber threat landscape, emerging threats, geopolitical events and trends | Assess threat and vulnerability information shared by partners. | Reviewed information from multiple sources; classified, OSINT, incident response, etc. and create actionable intelligence to support customer base | Determine validity and impact of threat information, provide analysis, and collaborate to determine necessary partner notifications and potential product development. | | | What you will need: ​ | | 3+ years of MS Office (Excel, Power Point, Outlook, Word and Project) | U.S. Citizenship required (required by federal government for position) | Must have active TS/SCI clearance | | | What would be good to have: | | Bachelor's degree or 4 years of experience in lieu of degree | Relevant experience in events or project management. | Must have high level of critical thinking | Excellent oral and written communication/presentation skills | Experience in the federal government sector | Experience supporting DHS programs or initiatives | Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects | Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus | Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions | Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects | Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills | U.S. Citizenship required (required by federal government for position). Security clearance required. | | | #techjobs #clearance
Job Locations US-VA-Arlington
Requisition ID 2023-86152
We’re currently hiring a Cyber Doctrine and Policy Specialist to work in the Planning Branch as part of our team helping to secure and protect the Nation’s critical infrastructure. | | What you will do: | | Apply knowledge of cyber threat landscape, emerging threats, geopolitical events and trends | Assess threat and vulnerability information shared by partners. | Reviewed information from multiple sources; classified, OSINT, incident response, etc. and create actionable intelligence to support customer base | Determine validity and impact of threat information, provide analysis, and collaborate to determine necessary partner notifications and potential product development. | | | What you will need: ​ | | 3+ years of MS Office (Excel, Power Point, Outlook, Word and Project) | U.S. Citizenship required (required by federal government for position) | Must have active TS/SCI clearance | | | What would be good to have: | | Bachelor's degree or 4 years of experience in lieu of degree | Relevant experience in events or project management. | Must have high level of critical thinking | Excellent oral and written communication/presentation skills | Experience in the federal government sector | Experience supporting DHS programs or initiatives | Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects | Ability to apply knowledge of cybersecurity concepts, policies, and procedures is a plus | Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions | Demonstrated experience in working with clients to develop clear expectations, roles, and requirements for short and long-term projects | Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills | U.S. Citizenship required (required by federal government for position). Security clearance required. | | | #techjobs #clearance
Job Locations US-NY-New York
Requisition ID 2023-86063
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program.About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.  This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in The Bronx, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Positions outside of NYC require a vehicle, valid driver’s license and insurance. Must reside in State of New York. 
Job Locations US-NY-Albany
Requisition ID 2023-86087
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program. About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Senior Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position responds to, investigates, resolves and tracks all written and verbal complaints and/or inquiries made by Medicaid and commercial managed care enrollees and providers to the State’s Managed Care Complaint Unit. This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Albany, NY. What You Bring2+ years related job experience; knowledge of medical terms and procedures; knowledge of the community to be served. Proficiency in Microsoft Office (Word and Excel), eMEDNY, WMS, Oracle, MAXe, Back Office and other state related databases required; effective communication skills; ability to follow directions: ability to interact courteously and effectively with a variety of people; ability to successfully execute multiple complex tasks simultaneously; ability to work independently and ability to work under standards-based performance measures. 
Job Locations US-NY-Carmel
Requisition ID 2023-85818
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program.About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.  This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Putnam County, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Positions outside of NYC require a vehicle, valid driver’s license and insurance. Must reside in State of New York.
Job Locations US-NY-Albany
Requisition ID 2023-86069
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program.About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.  This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Albany, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Positions outside of NYC require a vehicle, valid driver’s license and insurance. Must reside in State of New York.
Job Locations US-NY-Goshen
Requisition ID 2023-85817
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program.About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.  This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Goshen, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Positions outside of NYC require a vehicle, valid driver’s license and insurance. Must reside in State of New York.
Job Locations US-NY-Middletown
Requisition ID 2023-85819
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program.About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.  This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Middletown, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Positions outside of NYC require a vehicle, valid driver’s license and insurance. Must reside in State of New York. 
Job Locations US-NY-Catskill
Requisition ID 2023-86086
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach, and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state. To date, we have helped millions of New Yorkers access the health services that best fit their needs. We're proud to meet our mission of Helping Government Serve the People through this program.About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring a Customer Service Representative. We are looking for an individual who is passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. This position provides face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients.  This is a position with growth opportunities in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This is a full-time office-based position in Warren County, NY. What You BringPrior work experience in customer service, data entry and/or processing; knowledge/experience with the community to be served; Positions outside of NYC require a vehicle, valid driver’s license and insurance. Must reside in State of New York. 
Job Locations US-VA-Arlington
Requisition ID 2023-86149
Key Responsibilities: | | Identify and analyze threat or vulnerability information shared by partners. | Translate or make recommendations to customers or external parties remediate vulnerabilities or mitigate threats. | Apply knowledge of cyber threat landscape, emerging threats, geopolitical events and trends. | Collaborate across offices/divisions to determine necessary partner notifications and potential product development. | Monitor communication channels, respond to cyber partner inquiries, coordinate cybersecurity products (alerts, advisories, etc) among targeted audience prior to distribution. | | Required Skills: | •Active TS/SCI Clearance | •Bachelor's degree and 2+ years of Cyber related experience or 4 years of experience in lieu of degree | •U.S. Citizenship required (required by federal government for position). | | Desired Skills: | •Experience supporting DHS programs or initiatives. | •Bachelor’s degree in Cybersecurity is preferred | •Experience in cyber threat analysis, vulnerability assessment or incident response | •knowledge of current cyber threat landscape, emerging threats, geopolitical events and trends | •strong writing and research skills | •Ability to easily communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions. | •Customer service orientation with strong leadership, interpersonal, organizational, problem-solving, and strategic thinking skills | | #clearancejobs #techjobs
Job Locations US-DE-Wilmington | US-DE-Dover | US-DE-Newark | US-DE-Newcastle
Requisition ID 2023-86157
Maximus is currently hiring for a PASRR Registered Nurse Assessor. In this position, you will be conducting person-centered assessments in accordance with contract directives, company processes, and contract requirements. These field assessments can/may be conducted in Nursing Homes, Hospitals and/or various community settings.  This is Part-Time position with required travel through the State of Delaware as needed to conduct in-person assessments. 
Job Locations US-DE-Wilmington | US-DE-Dover | US-DE-Newark | US-DE-Newcastle
Requisition ID 2023-86156
Maximus is currently hiring a PASRR Licensed Social Work Assessor. In this position, you will be conducting person-centered assessments in accordance with contract directives, company processes, and contract requirements. These field assessments can/may be conducted in Nursing Homes, Hospitals and/or various community settings.  This is Part-Time position with required travel through the State of Delaware as needed to conduct in-person assessments. 
Job Locations US-NY-New York
Requisition ID 2023-85885
The Case Management Counselor is responsible for helping to ensure that the customer is able to access and receive program services.
Job Locations US-Remote
Requisition ID 2023-86043
Job Locations US-CA-Rancho Cordova | US-CA-Stockton | US-CA-Lodi
Requisition ID 2023-85986
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-CA-Rancho Cordova | US-CA-Oakhurst
Requisition ID 2023-85985
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish is required. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-CA-Rancho Cordova | US-CA-Sonora
Requisition ID 2023-85987
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish is required. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-CA-Rancho Cordova | US-CA-Sutter Creek
Requisition ID 2023-85989
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-NY-New York
Requisition ID 2023-85814
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing, and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve.About Office for People with Developmental Disabilities The New York State Office for People with Developmental Disabilities (OPWDD) is responsible for coordinating services for more than 128,000 New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, and other neurological impairments. It provides services directly and through a network of 7 Care Coordination Organization, with about 80 percent of services provided by the private nonprofits and 20 percent provided by state-run services. Individuals assessed are 18 years of age or older and Medicaid and programmatically eligible for OPWDD services.   About the PositionWe’re currently hiring for a Quality Assurance Coordinator for the OPWDD Project. The Quality Assurance Coordinator will be responsible for developing and maintaining an effective quality assurance program in the Central and Field Offices and subcontractors. This is an office-based position that is temporarily remote. Could this position be the right fit for you? Position Summary- Participates in the development of project goals and objectives, and monitoring achievement of those goals.- Trains staff for the purpose of achieving or maintaining quality assurance goals.- Develops and implements corrective action plans.- Effectively communicates with all facets of project to further quality assurance goals.- Develops routine and ad-hoc reports.- Utilizes MAXebtm and other systems applications for corrections to the client’s enrollment/disenrollment information.- Researches and resolves enrollment issues.- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position.- Performs other duties as may be assigned by the Quality Assurance and Training Manager. What You'll BringThe ideal candidate will have bachelor’s degree in business, education, computer science, statistics, health, social services, or related field is required; strong analytical skills; experience in a management or quality assurance position in health or human services field; ability to work independently; excellent written and oral communication skills; and ability to use spreadsheet or database software.  Medicaid experience preferred. knowledge of MS Excel; ability to learn new software programs quickly and intuitively; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently. Pay TransparencyMaximus compensation is based on various factors including but not limited to a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.
Job Locations US-Remote
Requisition ID 2023-86062
Data Analytics Analysts are skilled individual contributors with proficiency in BI platforms and data analytics. They produce valuable insights, building reports and dashboards and conducting analyses in support of ongoing project operations and strategic initiatives. They develop operational workforce tools and analyses, conduct analyses on large volumes of data, and address business problems. They have skills with enterprise business intelligence tools and are comfortable interacting with end-users, stakeholders, and development teams. They are able to build high quality products and relationships with appropriate support as needed.

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