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Search Results Page 11 of 22

Job Locations US-WI-Madison | US-WI-Stevens Point | US-WI-Milwaukee
Requisition ID 2022-79275
Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism. *Must live in or near one of the following cities: Milwaukee, WI – Stevens Point, WI – Madison, WI  *Candidates must be willing to travel to provide support to other clinics within the region. 
Job Locations US-IN-Fishers | US-IN-Fort Wayne
Requisition ID 2022-79276
Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism. *Must live in or near one of the following cities: Fort Wayne, IN – Fishers, IN  **Candidates must be willing to travel to provide support to other clinics within the region.
Job Locations US-Remote
Requisition ID 2022-79223
Duties/Responsibilities: | •Will focus on development of a Medicaid Provider Data Management System working directly with other .NET developers, architects, business analysts and testers. | •Primary point of contact for assigned technical deliverables. | •Ensure development activities are aligned with scope, schedule, priority and business objectives. | •Review functional specifications, create detailed technical design and technical specifications, and oversee code development and unit and performance testing activities. | •Meet or exceed all operational readiness requirements (e.g., operations engineering, performance). | •Ensure all tasks and milestones associated with technical design, development and unit testing are completed according to project management guidelines. | •Provides technical guidance and coordinates tasks for a wide variety of technical resources. | •Ensures that product configurations and enhancements are made correctly and deployed per our release management plan. | •Responsible for the development and finalization of all technical system documentation. | •Support MAXIMUS business development activities by providing technical solutions and system architecture documentation for proposal development. | •Deploy new software releases to higher environments, including Production. | | Requirements | Medicaid program and system experience are highly desired. | At least 7-9 years of related experience | | Education | Required: Bachelor’s Degree in computer science from an accredited college or university or equivalent experience | Preferred: Master’s degree | | Technical Skills / Knowledge Required: | •Minimum of eight years developing web applications in C#, ASP.NET using MVC architecture with at least one year using .NET Core. | •Strong experience in building responsive web pages using libraries and tools such as Bootstrap, jQuery, JSON, JavaScript, etc. | •Experience in designing and developing Web APIs. | •Experience in implementing enterprise application patterns using Object Oriented Programming. | •Proficient in database design and query tuning using MS Sql Server. | •Experience in developing n-tier and SOA architecture-based solutions. | •Familiarity with Windows Communication Foundation) WCF , WSDL & SOAP. | •Knowledgeable in unit testing of software. | •Working with State government clients in the Medicaid systems is a plus. | •.NET certification preferred. | •Deep understanding of core AWS services | •AWS certification preferred | | Personal/Soft Skills: | Excellent organizational, interpersonal, verbal, and written communication skills, strong analysis, problem identification, and problem resolution capability, ability to perform comfortably in a fast-paced, deadline-oriented work environment, ability to successfully manage many complex tasks simultaneously, ability to lead a cooperative effort among members of a project team and ability to mentor new project staff.
Job Locations US-Remote
Requisition ID 2022-79244
If you are a passionate Talent Acquisition Professional, who, like the rest of our dynamic Recruiting team, does whatever it takes to deliver highly qualified and dedicated clinically credentialed talent, this position is for you! In this position, you will play a part in advancing the Maximus brand across numerous markets and professional communities. Our leadership team views recruiting as an integral part of their own team, and you will find yourself becoming a true business partner to the operations on a daily basis. We view ourselves as talent acquisition professionals and have an enormous amount of pride in each and every hire we make. We are a diverse and fun bunch who enjoy working (and playing) together.
Job Locations US-Remote
Requisition ID 2022-79224
IT Analyst - Business Systems (Pricing) | Job Summary: | MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as a Business Systems Analyst. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate systems, design, develop and tests contact center system solutions. | | Essential Job Duties: | •Be the liaison between the business units, technology teams and support teams | •Review and analyze RFP requirements | •Work with multiple teams to discern scope | •In some cases, analyze current technical environment in comparison to RFP requirements | •Proactively communicate and collaborate with internal customers to analyze information needs and functional requirements | •Collaborate with developers and subject matter experts to establish scope | •In some cases, elicit scope by hosting meetings | •Use established scoping tools to translate RFP scope and requirements into startup and on-going costs and labor | •Identify and thoroughly document risks, assumptions, and risk mitigation strategies | •Participate in several meetings for each active proposal | •Submit pricing inputs in accordance with each active proposal deadline | •Be able to speak to overall and high-level technical solution and price | •Provide guidance and knowledge of the contact center solution to other teams in solution process | •Assist writers in understanding contact center platform; providing content to share in proposals and reviewing proposal sections | •Track opportunities and attend or host regular pipeline review meetings | •Participate in the development of on-going pricing process improvement | •Act as a pricing subject matter expert | •Participate in scoping and pricing exercises for various internal initiatives | •Develop and maintains technical competency for all core products | •Identify opportunities for improvement | •Perform cost benefit analysis | •Create business facing material | •Process documentation and creation | •Participate in training development and delivery | | Education & Experience Requirements: | •Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience | •4+ years of experience analyzing technical requirements and working with a multi-disciplinary team to identify solutions, risks and risk mitigation strategies OR in a similar Business Analyst role | •Understanding of public cloud and private cloud IaaS, PaaS and SaaS | •Knowledge of contact center skills, including but not limited to, ACD, IVR, NLP, automated dialers, queuing, skilling, VoIP, DID, TFN, DNIS, call recording and screen recording | •Ability to understand complex call flows | •Proven ability to work in a fast-paced environment and multi-task appropriately against competing priorities and deadlines under limited supervision | •Ability to work well both independently and in teams | •Understanding of project management processes and relevant project management experience | •Proven ability to work effectively in a matrixed environment and negotiate decision-making across teams | •Excellent interpersonal skills to interact with customers, senior-level personnel and Team members | •Excellent organization and communication skills, both written and verbal, with great attention to detail | •Strong critical thinking and problem-solving skills | •Ability to distill meaningful insights from structured and unstructured data | •Ability to leverage data to inform and support critical decisions | •Proficiency in Microsoft Office products including MS PowerPoint, MS Excel, MS Word, MS Teams and MS Outlook | •Additional familiarities desirable but not required: Genesys Cloud
Job Locations US-NJ-Princeton
Requisition ID 2022-78981
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | The Digital Delivery Lead is a key stakeholder facing and internal leadership role that is responsible for managing a portfolio of work related to various digital solutions including but not limited to Web, Mobile, Social, RPA, AI, ML, and Advanced Analytics solutions within one or more Maximus field operations. The Digital Delivery Lead is responsible for leading engagements from late-stage opportunities to successful delivery in terms of scope, deliverables, budget, commercial commitments, customer expectations, and achievement of desired outcomes. This role is responsible for the day-to-day leadership of deployed digital team members within an operation and also fostering and maintaining high-level stakeholder relationships throughout the engagement. The Digital Delivery Lead provides thought leadership to stakeholders in solving program/project management problems and by identifying areas for continuous improvements. | | Requirements: | •Ability to lead, motivate and direct a team | •Demonstrate strong stakeholder management to achieve project objectives | •Ability to interact with stakeholder both within and outside of immediate team to achieve results | •Ability to develop detailed project schedules coordinating multiple parties to deliver projects on time or early and at or under budget | •Ability to work with multiple teams, consolidate updates, and communicate progress, risks & issues, and mitigation plans to the client | •Ability to predict and identify issues and perform advanced risk mitigation | •Ability to drive and execution vision and goals of the team | •Identify additional opportunities and work with internal team to shape solutions | •Strong communication skills, both written and verbal | •Ability to find solutions to all sorts of challenges: technical, organizational, and personal | •Scrum Master certification preferred but not required | •Hands-on experience in both individual contributor and leadership roles within a team executing using agile, waterfall, and hybrid delivery methodologies | •Travel: Ability to travel as required | | Qualifications: | •Bachelor’s degree required | •Minimum 8-10 years of experience in program management role with Waterfall and Agile methodologies | •Experience with software project management and/or program management | •Experience with practicing agile delivery methodologies | •Experience managing and leading the work of others | •Experience with working with nearshore, offshore, and working in a distributed team | •Experience in a variety of “digital” technologies | •Experience working with clients, customers, and stakeholders
Job Locations US-Remote
Requisition ID 2022-78355
Job Summary The Creative Manager is responsible for designing and developing print and digital communications materials that reflect and reinforce the MAXIMUS brand and value proposition.
Job Locations US-Remote
Requisition ID 2022-79225
Maximus is looking for a Cybersecurity Operations Lead to support a team with personnel in Morgantown, WV and Pittsburgh, PA. While the work can be done remotely, candidates must be open to some travel to our sites, as needed. | The Cyber Security Operations Team Lead is responsible for the ITSS cyber operations team in their design, development, implementation, and operations of Cyber-related information systems, databases, tools, and processes such as Splunk, Tenable Nessus, RedSeal, Kion, etc. Coordinates and collaborates with other program team leads and team members to ensure effective delivery of client services and governance process adherence. Provides subject matter expertise, formal recommendations, guidance, and oversight into software engineering, vulnerability management, SOP management, weekly and monthly metrics reporting, incident response management and change control management across the entire IT environment. | | Responsibilities include but are not limited to: | •Serve as the Technical Team Lead responsible for all aspects of the planning and execution of technical requirements within Cyber Operations. | •Leverage evolving technology solutions to respond to suspicious/malicious activity and continuously baselined solution. | •Coordinate and lead investigations and response activities related to internal Incident Response standards | •Act as an internal expert on matters relating to intrusion detection and incident response | •Support investigations into network intrusions and other cybersecurity breaches | •Support a coordinated response to complex cyber-attacks that threaten assets, intellectual property, and computer systems | •Contribute to the development and improvement of security monitoring and incident response processes | •Research and recommend solutions for incident response and digital forensics | •Provide vulnerability management and metrics reporting | •Perform risk assessment review process to support change control management | •Tracking and management of ServiceNow tickets for pending and completed tasks | •Provide project support for FISMA Remediation, Splunk, Palo Alto Next Generation Firewall (PA NGFW), Tenable, RedSeal, SolarWinds and CDM | •SOP Maintenance in JIRA and SharePoint | •Responsible for compiling weekly and monthly report metrics to the cyber manager | •Use of JIRA to manage tasks and to conduct task prioritization meetings with stakeholders for their information and to obtain guidance/input. | •Responsible for employee reviews, goals, training, and cross-training | •Responsible for reviewing and approving timesheets | •Ensure effective communication across other program teams as well as with business unit leaders, clients, and end-users | •Assist client in evaluating environment, future needs, and new applications to establish strategic and tactical plans on one-, three-, and five-year horizons | •Perform analysis to compare options for new implementation of applications, systems, and processes; perform make/buy analysis; create reports and recommendations and present to the client for consideration. | | Basic/Required Qualifications: | •Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field is preferred, or equivalent. | •At least one high-level certification related to your area of expertise is required. | •Minimum of 5+ years of enterprise applications experience as a team lead or senior level. | •Minimum 2 years of experience managing technical teams, projects, and activities. | •The ideal candidate will have 5+years of specialized cybersecurity technical expertise in at least one of the following areas of Cybersecurity: | oOperations (e.g., SOC, Incident Response, Insider Threat, Cyber Threat Intelligence, Cyber Hunt, Forensics, Phishing). | oArchitecture and Engineering (i.e., breadth of Cybersecurity tools and technologies) | oExperience with management and oversight of support of commercial off the shelf (COTS) and government off the shelf systems (GOTS). | •Experience migrating on-premises web applications to cloud service providers. | •Strong leadership, written and verbal communication, and analytic and problem-solving skills are required. | •Ability to work in both group settings and interface directly with client/project counterparts to ensure high quality project delivery on schedule. | •Experience training, mentoring, and inspiring engineers. | | Preferred/Bonus Qualifications: | •Understanding of cloud vs. on-prem architecture and DevOps preferred to enable IT strategic planning and decision making. | •Knowledge and expertise with daily utilization and capabilities of Atlassian JIRA and ServiceNow preferred. | •Experience designing systems with high availability (HA) and disaster recovery (DR) as non-functional requirements. | •Basic knowledge of networking, infrastructure, cybersecurity, and project management office (PMO) fundamentals.
Job Locations US-VA-Arlington
Requisition ID 2022-79211
Who We Seek: | • Passion Seekers. You genuinely care about the work that you do and its impact on society. | • Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | • Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | • Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | What You Will Do: | • Lead the development of cyber security architecture and designs of enterprise IT COTS security solutions into geographically dispersed data centers | • As a program management lead, align business objectives and requirements to to mission requirements | • Conduct design and discovery workshops with multiple stakeholders | • Create solutions that balance business requirements with information and cyber security requirements | • Identify design gaps in existing and proposed architectures and recommend changes or enhancements | • Ensure the mapping of data elements provided by COTS products to the Logical Data Model | • Lead and/or support the development of solution product costs for procurement | • Work internally to develop strategic plans for architecture, engineering, and integration | • Provide reporting and feedback to senior management as required | • Document, manage, and report on project risks and opportunities | | Required Skills: | • Minimum of 4 years of enterprise IT architecture experience and a minimum of 12 years of hands-on enterprise IT engineering experience for a total of 12 to 16 years of experience | • Experience implementing multiple types of technical solutions using COTS solutions in complex and heterogeneous IT data centers and commercial cloud providers. | • Must be able to clearly articulate your experience in 3 of the following areas: | • Architecting, designing, engineering, integrating, configuring, and deploying COTS solutions into data centers | • Understanding of 2 or more of these IT/Security functions; identity and access management, networking, and system engineering and application development. | • Leading enterprise IT solution activities from cradle to grave | • Understanding the data sets or information provided by COTS tools in support of the needs of the organization | • Minimum of 4 years of experience architecting or engineering within Fed/CIV, DOD, or Client | • Must be able to speak to emerging Cybersecurity, Cloud, or other IT technology trends | • Experience collaborating with Agencies to mature operational processes, reduce redundancies, and develop innovative solutions | • Experience understanding organizational needs, proposing solutions, and managing project execution efforts designed to deliver overall program benefits for Government Agencies | • Experience collaborating with US Government Agencies and commercial entities to develop IT service program maturity in accordance with Federal IT mandates and best practices | • 8 Years' experience in ensuring customer satisfaction, problem resolution, and risk management on several medium to large projects | • Experience in conducting assessments of an Enterprise by reviewing technical documentations, conducting interviews and workshops to identify gaps and develop tailored solutions is highly desired | • Demonstrated experience in security solution design using existing and emerging technologies to achieve enterprise solutions | • Active DoD TS/SCI clearance in JPAS | | Desired Skills: | • Microsoft Applications (Word, PowerPoint, Excel) | • JIRA experience | • iServer experience | • Ability to present to senior leadership and the client | | Years of Experience: 12-16 Years | Minimum Education Required: Bachelor’s Degree in technical field | Due to federal client requirements, only US Citizens can be considered | Must have Active DoD TS/SCI clearance in JPAS
Job Locations US-VA-Arlington
Requisition ID 2022-79212
Maximus is looking for a Strategic Communications Advisor with a TS/SCI clearance to work with a team based in Arlington, VA. | | The candidate will have direct involvement with the Director and office leadership to formulate, develop and produce strategic communications for departmental and stakeholder awareness. The aim of these products will serve to inform internal leadership, strengthen corporate governance and enhance consistency in messaging to improve external stakeholders understanding as it relates to critical milestones, activities and issues. The candidate must have the ability to articulate complex problem sets and programmatic objectives, and distill concepts effectively to facilitate decisions for key and principal leaders. The candidate must process strong writing and briefing skills and maintain the ability to work under stringent timelines to interact effectively with seniors at the highest level of the Department. | | Responsibilities: | •Work closely with senior level leadership and will manage the implementation and execution of internal and external communications plans and strategies or initiatives/programs/projects. | •Provides sound advice to leadership on internal communications issues and develops effective communication strategies related to discrete issues. | •Support policy development, requirements generation and PPBE processes. | •Manage and improve relationships with core groups to ensure stakeholder equities are appropriately reflected | •Oversee development and submission of Information Papers, Memorandums for Record, and various communiqué to support Directorate requirements. | •Develop informative briefing materials for senior leaders. | •Ensure conformance with established guidelines; provide timely feedback and status upon request. | •Perform special projects on own initiative or as assigned. | •Ensure conformance to established deadlines. | | Basic Qualifications: | •Active TS/SCI clearance in JPAS/DISS | •OSD, Service or Joint Staff experience, including working in the Pentagon | •Strong, independent problem-solving skills in a DoD environment | •Strong interpersonal skills and experience supporting decision making for DoD senior leadership | •Very strong writing and communication skills, along with high-level of understanding using tools such as MS Office. | | Preferred Qualifications: | •Knowledge/experience with DoD processes | •Experience in SAP, Cyber, and IT mission areas | •Military background, with experience as either a Public Affairs Officer, Chief of Staff or Briefer | •Graduate of the School of Advanced Military Studies/Warfighting/Strategic Studies (i.e. training and experience in complex problem solving in the context of DoD issues)
Job Locations US-CA-Burbank
Requisition ID 2022-76078
The Facilities Coordinator will serve as the liaison between Maximus, Subcontractors and our Client as it relates to facility, equipment, networks, and systems.
Job Locations US-Remote
Requisition ID 2022-78637
The Senior Analyst of Identity & Access Management (IAM) will assist the IAM Management in implementing and maintaining MAXIMUS’s IAM program, including operational activities, identity enforcement, and access governance. This position will be responsible for the analysis, design, implementation, and maintenance of all layers of IAM applications. The Senior Analyst will directly contribute to the overall enterprise IAM architecture and the delivery of the security vision and strategy.
Job Locations US-NY-New York
Requisition ID 2022-79184
Major Purpose:As a Business Partner, lead full employment life cycle including the development and implementation of, onboarding, individual and management development, performance management and organizational effectiveness, employee relations, and regulatory compliance processes to attract, retain, develop and engage a talented and diverse workforce for organizational excellence. Duties / Responsibilities:- Manage Employee Relations with assigned Business Partners by conduct coaching, counseling, disciplinary action recommendations and approvals through termination, employee complaint investigation and resolution- Lead Employee Engagement initiatives by collaborating with leadership on employee development, recognition and effective supervision- Collaborate with Talent Acquisition partner and hiring managers to ensure staffing needs are met- Assist the Human Resources department in implementation and administration of human resource processes and procedures for all project employees.- Implement and administer MAXIMUS Corporate policies and procedures (including compliance and health and safety)- Instruct supervisors, managers and employees on performance evaluation processes- Conduct exit interviews for voluntary terminations.- Conduct new hire orientation and coordinate with managers and/or supervisors for new hire start dates and times- Generate human resource reports based upon project management requests- Process all Leave paperwork through the corporate office- Collaborate with Managers, supervisors and employees regarding compensation, benefits and recognition processes- Responsible for adhering to established safety standards- Must be able to remain in a stationary position for an extended period of time- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds- Work is constantly performed in an office environment- Performs other duties as assigned by management Education Required: - Bachelor’s degree from an accredited college or university or equivalent work experienceBackground & Experience Required:- 3 years of human resources experience- Strong employee relations preferred- Knowledge of principles and practices of human resources required- Proficiency in Microsoft Word, Excel, Visio, Access, and other computer software applications- Ability to perform comfortably in a fast-paced, deadline oriented work environment- Ability to execute many complex tasks simultaneously- Ability to work as a team member, as well as independently- PHR, SPHR, SHRM – CP preferred
Job Locations US-Remote
Requisition ID 2022-79187
This is a fantastic opportunity to step into an exciting and rewarding career of a talent acquisition professional contributing your talents and innovative approaches for the team of dynamic and results-driven recruiters. You will be exposed to plethora of versatile recruitment styles and clients throughout enterprise. If you are an energetic, collaborative and passionate professional, this role is for you.
Job Locations US-NY-Jamaica
Requisition ID 2022-79138
Job Locations US-CA-Rancho Cordova | US-CA-San Francsico | US-CA-San Francsico | US-CA-San Francisco
Requisition ID 2022-78865
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-CA-Burbank
Requisition ID 2022-78918
Ready to make an impact in your community? Maximus has a great opportunity to work with the LA County’s Greater Avenues for Independence (GAIN) program! As a GAIN Case Manager, you will help members of your local community overcome employment barriers by connecting them with available resources to find and retain employment. Case Managers have an opportunity for bonuses. | | The Sr. Case Management Counselor is responsible for coordinating all services and helping to ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.
Job Locations US-VA-Arlington
Requisition ID 2022-76242
Maximus is seeking a Mission Support Lead to work with a team based in Arlington, VA. | | Who We Seek: | •Passion Seekers. You genuinely care about the work that you do and its impact on society. | •Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | •Entrepreneurs. You bring fresh ideas to the table, work hard, develop business, and consistently seek new challenges. | •Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | Overview: | This is an exciting opportunity for a goal-oriented self-starter who can multitask with exceptional organizational skills to work on a high-profile government contract as a Mission Support Lead. In this role, the client's expectations are that the ideal candidate will handle a wide array of activities, is results oriented, can manage in a fast-pace/high-energy environment, can work independently yet coordinate when necessary, and keep the client abreast of activities that require input, decision or participation. To be successful in this position you must have experience with government acquisitions and finance, writing issue papers and white papers, procurement, and vendor management, as well as experience with Knowledge Management and Governance. Experience with procurements includes acquisition life cycle of hardware and software licensing, IT procurement and vendor management are desired. This includes budgeting, managing funds, invoicing, creating recommendations, analyzing services, crafting procedures, documentation, and communications both internal and external to the organization. The ideal candidate will have knowledge and experience with creating and implementing governance and support the Government staff in developing a broad range of written products in support to the project, assist Government staff in preparation of packages and documents for meetings, create talking points, posture papers, and memorandums for senior-level meetings, maintain situational awareness of a variety of issues and related intelligence challenges, providing written or verbal responses to policy maker request, and assist in tracking tasks. This role requires the ability to communicate with executive leadership regarding matters of significant importance to the project. | | Required Skills: | •Experience working with DoD acquisitions and financial management | •Experience working with the DoD procurement process | •Experience writing issue papers and or white papers | •Have at least 6 years of experience in support of government acquisition assisting with the development of the documents | •Demonstrated ability to work in a dynamic work environment and ability to coordinate and perform multiple assignments | •Possess excellent communication skills, both written and verbal | •Demonstrated capability to work both independently and under the direction of experienced analysts | | Desired Skills: | •4+ years SETA experience | •Familiar with DAI finance system | •Physical/Personnel/Industrial Security (Knowledge) | •Knowledge Management (Knowledge/Experience) | •Familiarity with the PPB&E process | | Years Experience: 8+ | Certifications: FAC Level II/III Certification and CPCM, or DAWIA or FAC-P/PM Mid Level | Education: Minimum of a Bachelor's Degree | | Clearance Required: Active DOD Top Secret with SCI in DISS. | Due to federal client requirements, only US Citizens can be considered. | | As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. All employees will need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Locations US-Remote
Requisition ID 2022-76190
Maximus is looking for a Sr. Forecasting Analyst - Call Center - REMOTE. This position will have responsibility to design, analyze and update existing call forecast models based on the changes in business needs.
Sr. Forecasting Analyst will be responsible for the creation and maintenance of medium and short term call and staffing forecasts.    This position will quantify the call impact of past and future events, such as system changes, loan conversions, changes to agent procedures, impacts of training updates, collection activities, and various marketing campaigns.  The Forecasting Analyst will be expected to present to all levels of management the expected call volume, staff requirements for this workload, and potential risks to achieving service level goal. | This position will have responsibility to design, analyze and update existing call forecast models based on the changes in business needs. Pull data from Multiple data sources using SQL/SAS to create reports and track various drivers impacting the call forecast. Need to be able to present effectively why assumptions are appropriate and conduct detail analysis on forecast variance and provide updates.
Job Locations US-TX-Arlington
Requisition ID 2022-79055
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | - Performs other duties as may be assigned by management | | Requirements: | - Bilingual preferred | - Required to travel within region assigned | - High School diploma, GED, or equivalent certification | - DSHS Community Health Worker certification preferred. | - One years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred

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