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Search Results Page 12 of 23

Job Locations US-NY-Albany
Requisition ID 2021-71835
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process, and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. | | The Sr. Technician position is the final escalation point within the NYSOH IT Technical Services and Support Organization. The position is responsible for supporting business and IT projects, incident, and service request resolutions, change implementations, technical process documentation and to ensure daily business availability and overall client objectives are met. | | Job Duties/Responsibilities: | • Will work with client’s support personnel, as appropriate, to resolve issues in a timely manner | • Assist in tracking help desk calls and tickets pertaining to application, networking, and systems problems and issues, updating documentation of problem resolutions and processes for shared team knowledge | • Assigns/escalates issues and works directly with technical staff, including providing guidance to Help Desk and Deskside Support Teams | • Works with/escalates problems to corporate support, as needed. Coordinates efforts with MAXIMUS Corporate Office Help Desk | • Lead/Facilitate troubleshooting sessions for internal/external customers | • Ability to accommodate after hours support and shift rotation, and provide “On Call” support during emergency situations | • Responsible for adhering to established safety standards | • Highly self-motivated and directed with exceptional written and oral communication skills | • Able to execute multiple complex tasks simultaneously and can work as a team member, as well as independently in a fast-paced, deadline-oriented work environment | • Able to be proactive, and have an analytical approach to identifying issues and solutions | • Knowledge of computer hardware, including desktops, laptops, Network Switches, Routers LAPs, and Telecom | • Extensive application support experience with VoIP, Microsoft Suite, Windows10 and OS 365 software | • Knowledge of programming and scripting languages (PowerShell, PowerApp, Python) | • Experience in configuring and resolving wireless device issues including email synching and security | • Experience working with 3rd party support organizations including Dell, Microsoft, and other support desks | • Able to do scripting to automate routine tasks | • Working knowledge of Print Server and maintenance | • Able to do Software Scans to find Unauthorized Software | • Working Knowledge of MECM | • Experience with VM environments (VCenter, Vsphere) | • Proficient with Wireshark | • Performs other duties as assigned by management | | Education/Requirements: | • High school diploma or GED required | • Minimum of 4-6 years of experience in similar technical support | • Cisco Certification | • Microsoft Certification | • Bachelor’s degree in the field of computer science or a related field preferred | | Physical Requirements: | • Must be able to remain in a stationary position for an extended period of time | • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds
Job Locations US-Remote
Requisition ID 2021-71782
The Senior Analyst – Systems Analysis position is responsible for providing systems analysis for systems implementation and software development projects. This position will work with the business to provide business requirement solutions using MAXIMUS requirements development practices. The Analyst will also develop and manage requirements, create user stories or use cases, write and execute test cases, and provide support for system stakeholders as needed. | | Job Duties and Responsibilities: | •Lead collaboration with business stakeholders to identify and document system level requirements | •Define functional and non-functional requirements, user stories, use cases, and acceptance criteria | •Analyze and manage business and systems process flows | •Work comfortably within waterfall or agile project teams to understand how present and future business needs may impact solutions | •Define functional and non-functional requirements, user stories, use cases, and acceptance criteria | •Support and contribute to all requirements management best practices and procedures | •Participate in systems testing and UAT activities as needed | •Demonstrate strong interpersonal skills to help negotiate priorities and resolve conflicts | •Exhibit strong writing skills to communicate information effectively to multiple levels | •May coordinate activities of other personnel as a team lead | •Solicit and incorporate inputs from technical and operational teams and document for consumption by development, testing and management teams. | •Work on deliverables, such data analysis, client report requests etc. with minimal to no guidance from manager. | •Actively participate and contribute in SDLC activities such as solution design, work effort estimation, assisting peers with technical challenges and requirement reviews. | •Works very closely with operations team and acquire expert understanding of the business processes in accordance with system requirements and business process changes. | •Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health. | •Work independently to understand the assigned work, deliver on agreed upon dates and raise issues/risks in a timely manner in case of risk to deliverables. | •Create/modify artifacts and deliverables expected from the SDLC and change management process such as proposed solution documents etc. | •Follow the SDLC and change management processes adopted by the organization. Participate in change management meetings to provide impact assessment of requested change, and perform release management tasks as assigned by manager. | •Assist in the team goals as necessary to ensure Key Performance Requirements (KPRs) are not missed | | Education/Requirements: | •Bachelor’s degree from an accredited college or university in engineering, computer science, information systems, or related degree programs and minimum 7 years of related experience; or a Master’s degree and minimum 6 years of related experience; or a PhD and minimum of 3 years related experience. Work experience may be considered in lieu of a degree. | •Experience with requirements gathering and requirements management | •Ability to work independently with minimal supervision | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously | •Ability to travel 10% on as needed basis | •Intermediate level of experience with data analysis and data analysis techniques. | •Intermediate level of experience with TSQL: | UnderstandsTSQL (stored procedures, functions, etc) | Understands and utilizes TSQL to retrieve data, analyze data relevance to requirements, and can effectively summarize analysis into useable recommendations for design/resolution. | •Intermediate skills in the following areas: | Listening - to understand what people say and to detect what they might be hesitant to say; | Analytical - to critically evaluate information gathered from multiple sources, reconcile conflicts, and recommend solution ideas; | Writing - to communicate information effectively to all levels; | Interpersonal - to help negotiate priorities and resolve conflicts among project stakeholders; and | Interviewing - to talk with individuals and groups about their needs and ask the right questions to surface essential requirements information. | | Preferred Experience: | •Knowledge of policy governing Medicaid program, specifically in provider data management | | Preferred Certifications: | Professional certifications in disciplines such as AWS, DevOps, Agile, Project Management, Change Management, etc. (e.g., AWS Certified Cloud Practitioner, SAFe DevOps, Certified Scrum Master, Project Management Professional, etc.)
Job Locations US-TX-San Antonio
Requisition ID 2021-71842
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Job Locations US-TX-San Antonio
Requisition ID 2021-71843
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Job Locations US-MD-Aberdeen Proving Ground
Requisition ID 2021-71805
Job Summary: Defines, performs, analyzes, and interprets test for products and product components. | | Job Duties: Develops and applies testing procedures. Devises and maintains quality control and reliability standards. Provides technical support to other engineering departments. Ensures testing procedures meet industry standards. Ensures accurate record of measurement data. | | Experience and Education: Performs work under minimal supervision. Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter. Provides leadership, coaching, and/or mentoring to a subordinate group. Typically requires a bachelor's degree. 6 years of experience. | | Reports to: Typically reports to a department head or manager. Competencies: Technical expertise. Analytical thinking skills. Problem-solving skills. Leadership skills. | | Required Skills: | •6 years of Experience | •Using HP Quality Center (QC) | •Using HP Unified Functional Test (or another test automation tool) to convert SAP manual test scripts to automate test scripts | •Guide the development teams on testing methodology -Manage Quality Center administration | •Debugging, evaluating and updating automated test scripts to accommodate new functionality | •Create shells for test scripts | •Import test cases, upload requirements and link requirements to test cases -Performs Quality Center metrics reporting | •Provide Quality Center access and training | •Lead effort to test Quality Center upgrades and test patches to system -Supports FRT, FFMIA and other formal test events | •Convert existing manual scripts and convert to test automation | •Evaluate and update tests to accommodate new functionality | •Execute automated test scripts during FRT, and integration for Targeted regression testing | •Maintain repository of automated tests | •Develop and maintain listing of action words | •Update and administer automated test suites and maintain a repository of test cases | •Execute test scripts, develop work instructions/training on how to execute scripts | •Proficient experience with Quick Test Professional and Quality Center | •Training others in automating test scripts using HP Unified Functional Test (or another test automation tool) and HP Quality Center.
Job Locations US-NJ-Wharton
Requisition ID 2021-71784
Job Summary: Identifies and implements technological solutions with the goal of improving operational performance or efficiency. | | Job Duties: Evaluates the current state of business technology resources and identifies new technologies or upgrades/enhancements to existing technologies that have the potential to improve business performance. Conducts cost/benefit and buy/build analyses, presents findings to management, and makes recommendations. Meets with end users to assess business objectives and define user needs. Coordinates the work of development teams, ensuring that technology is appropriately installed or configured and integrates with legacy solutions. Stays informed of emerging technologies or changing organizational objectives. | | Experience and Education: Performs work with a high degree of latitude. Handles the most complex issues. Possesses knowledge of subject matter. Typically requires a bachelor's degree and 7 years of experience. SAP Certification | | Reports to: Typically reports to a department head or manager. Competencies: Oral and written communication skills. Computer skills. Technical expertise. | Planning skills. Analytical thinking skills. Ability to drive strategic direction. | | Required Skills: | •7 years of SAP experience in Sales and Distribution module: | •SAP Certification a plus | •At least one full project lifecycle implementation experience | •Hands-on experience with the SD (Sales Orders, Billing, Customer Master) | •Hands-on configuration expertise in Document Types, Item Categories, Pricing, Account Determination | •Expertise in integration with ACQ, FICO and PS modules | •ANSI X12 Experience a plus | •Experience with interfaces using IDocs | •Experience with debugging | •Experience in LSMWs, Abap query a plus | •Experience in designing and providing detailed functional specifications for Sales Order and Billing User exits and enhancements | •Some development experience | •2 years of LMP experience in: | •LMP functionality for Other Service Requisition | •Delivery | •Shipping | •Ship confirmation | •Depot Support | •CAS/CAIMS | •Cancellations | •Denials | •Disposals | •AMMO | •UB STO | •ZMILS | •PM processes | •SAP Certification | •Abap query | | Desired Skills: | •Army Logistics experience desired
Job Locations US-MD-Aberdeen Proving Ground
Requisition ID 2021-71783
Job Summary: Develops, designs, and tests specialty equipment and related software programs. | | Job Duties: Coordinates with internal departments to ensure organizational and or client requirements are met. Identifies and troubleshoots reported issues and provides technical support as needed. Stays abreast of current technologies and develops innovative ideas to be introduced into new or existing products. Maintains expert knowledge of the product(s) and ensures that adaptations to applications provide solutions to user's needs. May provide technical training to clients or internal users. | | Experience and Education: Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Possesses comprehensive knowledge of subject matter. Typically requires a bachelor's degree and 7 years of experience. SAP Certification a plus. | | Reports to: Typically reports to a department head or manager. | | Competencies: Technical expertise. Ability to work as part of a team. Problem-solving skills. Communication skills. Interpersonal skills. | | Required Skills: | •7 years experience with ERP Shutdown and Startup: | •Experience starting and stopping all jobs for scheduled maintenance | •Experience coordinating system shutdown and startup activities for entire ERP | •Experience coordinating project teams in response to unplanned system outages | •1+ years SAP Batch Management and Control M experience | •Knowledge of Control-M and integration of Control-M with SAP | •Experience in Batch management and monitoring | •6 years of LMP experience in Batch related activities | •Familiar with LMP Change Lifecycle process | •Familiar with USD and Remedy process | •Familiar with CRDB process
Job Locations US-Remote
Requisition ID 2021-71803
Essential Duties and Responsibilities: | | Ensure project compliance with all operational requirements of the contract as well as corporate policies. | Establish and maintain effective relationships with clients and other external entities. | Monitor performance against key indicators established internally or by the clients. | Manage direct reports and the cost-effective operation of all project tasks. | Supervise subcontractors that provide services to program. | Oversee audits of operations and client deliverables. | Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting. | Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency. | Develop and implement operational policies and procedures in collaboration with other key stakeholders. | Recommend changes to policies and establish procedures. | Manage the project’s quality assurance and training programs as well as implement corrective actions to ensure compliance. | Generate solutions to issues or complex problems. | Develop performance goals and objectives for staff, and monitor achievement of those goals. | Develop and monitor risk plans to ensure mitigation strategies are in place and being executed. | Provide accurate and timely communication to leadership regarding risks, issues and plans to address each. | Based on lessons learned, provides recommendations to leadership to improve business and project processes to achieve improved results. | Monitor and facilitate the tracking and resolution of issues impacting the project. | Perform other duties as may be assigned. | | | | Minimum Requirements: | | - Bachelor’s degree. preferred | - RN required | - Minimum 5 years of management experience, 8 years of related experience with clinical case management. | - Proven ability with operational analyses, processes, and performance indicators. | - Capable of performing comfortably in a fast- paced, deadline-oriented work environment. | - Able to successfully execute many complex tasks simultaneously. | - Excellent organization, written and verbal communication skills. | - Capable of working as a team member as well as independently. | - Working knowledge of SharePoint | -Ability to obtain a public trust clearance | -Ability to meet contract requirements | -Licenses and/or Certifications Required: RN Active License currently licensed in a US State; Ability to pass stringent credentialing standards | | Preferred | Experience managing a federal civilian program. | Experience developing medical advisory opinions and clinical peer review.
Job Locations US-IN-Lafayette
Requisition ID 2021-71437
This role is contingent upon award. Human Resources (HR) Specialist -will act as the day to day central point of contact between operations, project management and other key stakeholders. The Human Resources will: | | Act as the single point of contact to address any questions related to recruitment, employment, performance, pay, benefits, expenses, etc. | | Manage and facilitate all Human Resource related activities for Contractor staff, including but not limited to performance management, pay and benefit inquiries, PTO, workers’ compensation, FLMA. | | Enforce all standardized policies including, but not limited to, attendance, PTO, and progressive discipline in collaboration with other stakeholders | | Monitor and track performance of staff
Job Locations US-Remote
Requisition ID 2021-71517
Job Summary: VA Clinical Contact Center Staff -Nurse is a registered nurse (RN) with collegiate preparation from an accredited nursing program. The Nurse is responsible for providing triage, referrals, and patient care recommendations in a call center setting during off hours on weekends, holidays, evenings, and nights (WHEN) hours. The incumbent demonstrates expertise in clinical triage utilizing approved algorithm software. | | Essential Job Duties: | •Utilizes sound clinical judgment in assessing, planning, implementing, documenting, and evaluating a full range of nursing care to patients with complex care needs over the telephone, assuming responsibility and accountability for nursing actions. | •Utilizes effective communication and customer service skills to triage symptom-based concerns. | •Evaluates the veteran, develops a working nursing diagnosis, formulates a plan, and provides recommended intervention, during the call utilizing approved algorithm software. | •Assesses, develops, and implements a plan to meet the patient's learning needs, including self-care and treatment measures. | •Completes initial assessments and reassessments of patients' condition and response to treatment and other clinical findings and initiates follow-up with the appropriate VA Medical Center. | •Provides clinical advice in accordance with the approved algorithm software, directs the veteran for care based on their symptoms, past medical history, and level of urgency while employing critical thinking skills and knowledge-based nursing judgment. | •Identifies potential problems involving resources and/or safety and taking action to avert or manage the situation. | •Utilizes telephone systems and computer applications. Performs Quality Management activities such as identifying problem areas and analyzing findings for change. | •Perform other duties as assigned by management. | •Work Schedule: Evenings and Nights shifts, alternating coverage including weekend, holidays, and day shifts. | | Education and Experience Requirements: | •BSN and experience in ICU, ED, and/or Telephone Triage is preferred. | •Must be proficient in spoken and written English. | •Licensure: Current, full, active, and unrestricted registration as a professional nurse. in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. | | | | | | Additional Requirements as per contract/client: | •Position contingent on passing the VA security clearance | •United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. | | Physical Requirements: | This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued, standing and sitting. The incumbent must be a mature, flexible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. | | As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination. Maximus will provide accommodations to individuals with qualifying medical conditions or sincerely held religious beliefs, practices or observances that preclude vaccination, provided such accommodations are reasonable, do not create an undue hardship for the Company, and/or do not pose a direct threat to the health and safety of you or others in the workplace. Approval of such accommodation is a condition of employment. New hires must provide proof of vaccination or have an approved accommodation request prior to their orientation date.
Job Locations US-OH-Columbus
Requisition ID 2021-71693
Job Locations US-TX-Greenville
Requisition ID 2021-71180
Job Locations US-MD-Bethesda
Requisition ID 2021-71813
Position is contingent upon award | | The Senior Project Manager (PM) will provide oversight of the project for 100* contract employees. He/she will oversee the start-up and transition activities, review project deliverables, and monitor productivity and quality performance of all contract personnel, maintaining a close and professional working relationship with the client. | | UNIQUE MILITARY HEALTH CARE SYSTEM/PROCEDURES. | Specific military systems include, but are not limited to: The CHCS, MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders’ Resource Integration System. | | DUTIES/RESPONSIBILITIES: | •The PM with the support of the Team Leads will be responsible for overseeing personnel management at the worksite. He/she will coordinate staff on/off-boarding with the COR, collect/report staff absences, review time reporting, and be available to the COR for communications. | •The PM will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of PM will direct employees to review worksite administrative requirements (work hours, dress code, etc.) and performance standards (accuracy, timeliness, productivity) that must be met as a condition of employment. | •Accomplishes call center human resource objectives by coaching, counseling, and disciplining employees; communicating job expectations; and enforcing policies and procedures. | •The PM will interface regularly via one-on-one, phone, email, and/or teleconferences as appropriate to promote open, two-way communication with employees and the government representative(s). | •The PM will review contractors’ timesheets for accuracy and final approval. | •The PM will perform on-going review of employee quality and productivity using the production logs, quality audits, training surveys, and feedback provided from customer. | •The PM will provide regular feedback to staff concerning their actual performance compared to standards and specifically address those employees who are not meeting the standards. | •The PM will be responsible for managing contract support employees’ performance and day to day task. | •The PM will be managing risks and issues that might arise over the course of the program life cycle, as well as take measures to correct them when they occur. | •The PM will establish daily communication with the COR and government customer designee to enhance visibility in workplace issues, reinforce employee commitment and proactively manage any problematic situation. | | KNOWLEDGES AND SKILLS | •Be a U.S Citizen. | •Possess solid leadership and managerial skills. | •Possess solid people skills. | •Possess knowledge of standard office administrative practices and procedures, including the use of standard office equipment to accomplish clerical statistical and data entry tasks in the support of the administrative work of the office. | •Have superior customer service and organizational skills. | •Be highly organized, detail-oriented with strong organizational skills and ability to work effectively and independently with a positive attitude. | •Must display proficiency in the Suite of Microsoft Office Products, including Excel. | •Strong planning, and problem-solving skills. | •Ability to negotiate and handle issues with tact and diplomacy. | •Ability to work with a wide range of individuals throughout the NCR Market. | •Understanding of group dynamics and relationship management. | •Strong oral and written communication skills. | •Demonstrated experience and skills in planning, directing, and coordinating work activities of call center personnel preferred. | •Proficient computer skills using MS Office Suite (Word, Power Point and Excel are essential). | •Ability to work effectively with client and management team. | •The ability to find innovative ways to resolve problems | | EDUCATION: Bachelor’s degree or higher degree with a number of years of relevant experience of project | management. Equivalent combinations of education and experience may be qualifying if approved by the | requesting location and the Contracting Officer. | | UNIQUE MILITARY HEALTH CARE SYSTEM/PROCEDURES. | Specific military systems include, but are not limited to: The CHCS, MHS GENESIS, AHLTA, ICD programs, government data repositories such as P2R2 Virtual Analyst, M2 Data Mart, EDW, Population Health Operational Tracking and Optimization System, DMLSS, Medical Expense and Performance Reporting System, CMS, Defense Pharmacy System, Radiology and PACS, Automated Business System and Commanders’ Resource Integration System.
Job Locations US-Remote
Requisition ID 2021-69945
As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
The Engineer - Data Analytics Technology contributes to the successful delivery of analytic solutions. They are experienced in data, analytics, and data science development and implementation, data architecture, data visualization and communication, ETL/ELT layers, and performance tuning. With an emphasis on effective collaboration with key stakeholders, the Engineer is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technical solutions. They utilize a repeatable approach, cohesive framework, and industry standards with an emphasis on enterprise data and analytic tools and technology. The Engineer has deep theoretical and practical knowledge of the Systems Development Life Cycle (SDLC) activities specific to data integration and analytics. They are expected to apply judgment and initiative in carrying out assigned tasks.
Job Locations US-CO-Denver
Requisition ID 2021-67887
Job Locations US-TX-Greenville
Requisition ID 2021-70207
Job Duties:  ·       Correctly apply payments or refunds to borrower accounts. ·       Prepare, maintain, report financial exception data collection; explain the variances, identify the causes, and      reconcile accounts. ·       Assist in preparation of monthly exception financial review and reporting.  ·       Prepare daily/weekly/monthly exception accruals.  ·       Assist with data requests by providing supporting documentation within a specified timeframe.  ·       Utilize financial systems to their maximum potential and make reporting effective, efficient, timely, accurate,     and insightful.  ·       Prepare documents for external auditors during periodic reviews and audits.  ·       Research various exception accounting issues and propose appropriate accounting treatments.   Education and Requirements:   ·       High School degree or GED required.  ·       Minimum six (6) months customer service, administrative or call center experience required.  ·       Experience working both independently and, in a team oriented, collaborative environment. ·       Must have high-speed internet (minimum of 20 mbps) to work from home / remotely. ·       Must connect an Ethernet cable directly to the router (cannot connect via Wi-Fi.) ·       Proven analytical and problem-solving skills.  ·       Effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines.  ·       Strong written and oral communication skills.   
The Financial Processor will help to ensure the integrity of the company's accounting/financial data as they examine, verify, balance and reconcile various types of financial transactions, reports and analysis.    |   |  
Job Locations US-Remote
Requisition ID 2021-67247
Quality Analysts (Reporting) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing case comments and sending reports to the Department of Veteran Services (VA), and discussing any issues with the QA team. They must promote and maintain a respectful, positive attitude in dealings with employees at all times. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors.  In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination. 
- Process completed reports for final submission to VA through EMS | - Work closely in conjunction with other Report Processing Specialists and QA Manager to submit all reports in a timely manner | - Maintain thorough documentation of the process for all reports | - Send “Daily Productivity” email with number of daily processed reports to QA Manager and Regional Operations Manager
Job Locations US-NJ-Wharton
Requisition ID 2021-71787
Job Summary: Identifies and implements technological solutions with the goal of improving operational performance or efficiency. | | Job Duties: Evaluates the current state of business technology resources and identifies new technologies or upgrades/enhancements to existing technologies that have the potential to improve business performance. Conducts cost/benefit and buy/build analyses, presents findings to management, and makes recommendations. Meets with end users to assess business objectives and define user needs. Coordinates the work of development teams, ensuring that technology is appropriately installed or configured and integrates with legacy solutions. Stays informed of emerging technologies or changing organizational objectives. | | Experience and Education: Performs work with a high degree of latitude. Handles the most complex issues. Possesses knowledge of subject matter. Typically requires a bachelor's degree and 9+ years of experience. SAP Certification. | | Reports to: Typically reports to a department head or manager. Competencies: Oral and written communication skills. Computer skills. Technical expertise. Planning skills. Analytical thinking skills. Ability to drive strategic direction. | | Required Skills | •9 years of SAP experience with three in Federal Financials / Public Sector Accounting | •At least two full implementation project/deployment lifecycle experience | •Expert in the Finance, Controlling, and Funds Management modules of SAP ECC 6.0. | •Extensive experience with USSGL; Government year-end and month end processing; and Special Purpose Ledgers | •Extensive experience with the functions related to AA, AP, AR, GL, Budgetary ledger, billings, cash advances, interest expense etc. | •Functional integration experience with other SAP modules specifically with PS,HR, SD,MM,PP & PM | •Experience in using BW & ECC queries for financial reporting | •Knowledge of ABAP components and debugging | •Interface experience, especially with other government systems | •Discrete manufacturing SAP experience | •Solution Sustainment Experience | | Desired Skills: | •4 years of LMP experience in FI/FM/CO functionality | •Experience in reconciliation of financial ledgers in SAP ECC 6.0 is desirable | •Competency with Material Ledger functionality, including planning and executing month-end and year-end processes in LMP (costing cockpit and other prerequisite processes) | •Competency in the incorporation of revisions from Deputy Chief Management Office (DCMO) for Government-Wide Treasury Account Symbol (GTAS) / Standard of Financial Information Structure (SFIS) functionality | •Competency in the analysis and corrections required for GTAS/SFIS attribute discrepancies in the special ledger (FMUSFG*) | •Expertise in usage of LSMW to correct master/transactional data | •Expertise in the troubleshooting and resolution of Idoc processing issues
Job Locations US-TX-Houston
Requisition ID 2021-67252
Diagnostic Report Tracking Specialists (RTS) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by following up on diagnostic results for VHA/VBA cases daily; following up on results requested by QA or the managers and investigating No Shows for diagnostic appointments. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.    *This position is temporarily remote due to Covid-19, however, you must be able andwilling to work on site in our Houston, TX location when needs arise. 
- Investigate on diagnostics over 48 hours late | - Review diagnostic reports matching in OMS | - Leave comments for each call made or follow up with Facility | - Call Veteran to verify if they completed their test. If Facility says they have not done so then also to confirm correct Name and DOB | - Receive diagnostic mail | - Confirm diagnostic is uploaded in OMS | - Manage Facility online web portals for diagnostic reports | - Faxes ROI forms per Facility request to their medical records department | - Follow up QA request for late Diagnostic reports
Job Locations US-OK-Oklahoma City
Requisition ID 2021-71762
-Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. | -Track and document all inquiries using the applicable systems. | -Answer incoming calls from consumers and providers requesting information about the Medicaid Newborn process, Good Cause, and/or Presumptive Eligibility for children. | -Complete associated tasks according to the established guidelines. | -Track and document all inquiries using the applicable systems. | -Meet Quality Assurance (QA) and other key performance metrics.  | -Facilitate the fulfillment of caller requests for materials via mail, email, or download. | -Transfer/refer consumers to appropriate entities according to the established guidelines. | -Escalate calls or issues to the appropriate designated staff for resolution as needed. | -Facilitate translation services for non-English speaking callers according to procedures. | -Attend meetings and trainings as requested and maintains up-to-date knowledge of all programs and systems.

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