MAXIMUS

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 12 of 22

Job Locations US-TX-Arlington
Requisition ID 2022-79054
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | - Performs other duties as may be assigned by management | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - DSHS Community Health Worker certification preferred. | - One years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Job Locations US-TX-Houston
Requisition ID 2022-79100
Upload Veterans diagnostic results to their case ensuring the information such as DOB, name, and date of service match. Review prior diagnostics submitted by Veteran or VA, and facilities to see if it can be used in place of for what Veteran has been scheduled. After successfully completing training, this position will be fully remote, however, you must be able andwilling to complete training on site in our Houston, TX location.   
Essential Job Functions: | | 1)    Review report from top to bottom. Make sure the name, DOB, Test and facility match (always checking to make sure no other Veteran is attached to the PDF); | 2)    Mark Test status seen as needed. Make sure diagnostic test date matches unless it is a prior results; | 3)    Check for DX mileage on VBA cases (VHA does not have mileage); | 4)    Double check all CPT codes and match the CPT codes on reports. If they do not match make corrections; | 5)    Confirm what was ordered is uploaded. Comment on what was not ordered; | 6)    Double check and confirm that no other Veteran’s information was uploaded to the case; | 7)    Assist others when they need a second review; | | Additional Duties and Responsibilities: | | 1)    Answer questions pertaining to diagnostic results or calling on late diagnostic issues; | 2)    Training new employees; | 3)    Ensure uploads are low and do not overflow; | 4)    Reviewing comments and cases comments; | 5)    Review diagnostic mail from facilities and confirm we have all diagnostics for Billing to pay out; | 6)    Review prior reports from Veterans and VBMS; | 7)    Email diagnostic report tracking specialist when needing a late diagnostic; | 8)    Other duties as assigned. | | Knowledge/Skills/Abilities: | | 1)    Knowledge of Medical terminology and HIPAA Regulations; | 2)    Knowledge of CPT codes; | 3)    High levels of organization, time management, job prioritization, multi-tasking and interpersonal skills necessary to provide effective work atmosphere and to develop as well as to maintain a productive working relationship with staff members, veterans, physicians and VA; | 4)    Effective and concise communication skills necessary to provide information in a courteous and comprehensive fashion (oral and written) with the goal of positive resolution(s); | 5)    Proficient working knowledge of Microsoft Word, Excel, Outlook and Power Point; | 6)    Advanced multi-tasking skills; | 7)    Knowledge of company policies and procedures. | | Working Conditions: | | 1)    Regular office environment with moderate noise level; | 2)    Normal office hours unless extended hours needed to process all uploads. | | Minimum Level of Preparation and Training: | | High School Diploma or GED required.
Job Locations US-Remote
Requisition ID 2022-78802
Job Summary The Creative Manager is responsible for designing and developing print and digital communications materials that reflect and reinforce the MAXIMUS brand and value proposition.
Job Locations US-Remote
Requisition ID 2022-78976
The Diagnostic Facility Recruiter supporting the Veterans Evaluation Services (VES) administered by Maximus, makes an impact everyday by acquiring and maintaining agreements with facilities to perform diagnostic testing for Veterans. The recruiter will be responsible for entering facility information into OMS and maintaining accuracy of information as well as maintaining facility mapping to ensure accuracy for Schedulers. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. **This position requires you to work on-site until the successful completion of training in our Houston, TX office. After successful completion of training, you will have the option to work remote*** 
Primary Responsibilities:  | - Research various sites to find facilities to do DX Testing for us | - Contact Office Managers, Administration, and Physicians about working with us | - Follow up in a timely manner to obtain new facilities | - Working with DX Schedulers to obtain facilities for immediate need | - Make sure that any agreement is accurate and fully executed | - Saving all agreements to the I: drive in correct folder | - Make sure all W9s are obtained, verified, entered in Medical Facility | - Maintenance and saved on the I: drive | - Stay in contact with current facilities to resolve any issues such as billing, scheduling, obtaining results in a timely manner | - Working knowledge of the CMS website to obtain regional fee schedules
Job Locations US-VA-Mclean
Requisition ID 2022-79033
 Join Maximus as the dynamic Organization Change Management Director and be part of the collaborative, strategic and executive team at Maximus. Help Maximus elevate the government Standard Operations Analytics experience and apply today!  
EDUCATION/EXPERIENCE: | Preferred candidate will have a Bachelor’s Degree, a Master’s Degree strongly preferred, and a minimum of seven (7) years of organization change management experience supporting organizations, Project Management Office and/or project managers; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position; advanced knowledge of software such as MS Word, Excel, Power Point, and Visio, as well as the ability to quickly learn other software programs; knowledge in the use of other general office equipment; highly developed organizational, interpersonal, and verbal communication skills. Excellent written communication skills: ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; ability to exercise independent judgment; ability to work as a team member, as well as independently. | | The Director of Organizational Change Management will ensure effective and consistent implementation of OCM projects; support on-going improvement efforts of project management and implementation discipline; and create and maintain standard change management tools and templates. | | JOB RESPONSIBILITIES: | 1.Through research and analysis, determine what types of OCM methodology, tools, and techniques are needed (including Prosci’s ADKAR model, the Prosci Change Triangle, and Prosci agile models) to develop strategies for ongoing change that limits the impact on people while maximizing support | 2.Develop Maximus-aligned change management model, tools, and techniques, including use of the Prosci levers for change sponsorship, communication, training, coaching and resistance to assist in implementing organizational change and communicating the change to the impacted business units, associates, and organization stakeholders | 3.Make recommendations on OCM to leadership based on research and analysis | 4.Conduct stakeholder analysis and identify specific techniques to educate executives, build executive alignment, and cascade change | 5.Provide advice and collaborate with additional Maximus OCM teams and resources to promote OCM | 6.Develop a means of measuring the effectiveness and return on investment (ROI) of change management processes developed and/or administered, including use of the Prosci ROI model | 7.Develop strategies for mentoring, motivating, and coaching affected resources throughout change | 8.Build effective teams to implement change and motivate staff during change | 9.Plan for organizational change and establish roles and activities that support the change process | 10.Develop and deliver training on change management models, tools, and processes to provide guidance and build change-management skills | 11.Prepare and maintain documentation such as briefings, meetings, agendas, and correspondence | 12.Ensure project milestones/goals are met and adhere to approved budgets | 13.Interact with customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company
Job Locations US-NY-Jamaica
Requisition ID 2022-79034
The Quality Assurance Supervisor is responsible for the day-to-day activities and supervision of the Quality Assurance team with a focus on measuring adherence to policies and procedures, contract, and regulatory compliance performance, and quality controls as outlined in the Quality Management Plan. Project conducts assessments of individuals to determine the Functional capacity; and provides case management services to secure Federal disability benefits, improve health outcomes and/or secure employment.
Job Locations US-VA-Arlington
Requisition ID 2022-79071
Who We Seek: | | •Passion Seekers. You genuinely care about the work that you do and its impact on society. | •Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | •Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | •Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | Duties & Responsibilities: | | •Serve as a Government Contractor, assisting a DoD client as the Financial Analyst to the program office, developing and maintaining the financial system. | •Provide support necessary to assist COR or Government Lead with oversight and controls. | •Document financial plans/strategy and maintain a record of all transactions. | •Performs all project finance functions in accordance with company policy and manuals | •Prepare and/or review client financial forecasts with and works closely to track performance and provides timely variance and Risk and Opportunity analysis | •Provide monthly, quarterly, and annual forecasting for financial and business planning | •Maintain financial files and prepares reports, documentation, and presentations as appropriate | •Assists with program and financial planning, to include Future Years Defense Program (FYDP), current and out-years planning, Program Objective Memorandum (POM) planning, as well as contribute/assist with the Programming Phase as well as planned execution of the Program, Planning, Budget, and Execution (PPBE) process. | •Assist with funding actions, to include drafting and tracking Military Interdepartmental Purchase Requests (MIPRs), overall annual budget tracking, and communication with the DISA Office of the Chief Financial Officer (OCFO) office. | •Assist and contribute to overall office Issue Paper planning and process cycles, to include annual and quarterly budgetary planning requirements. | •Work with office contract management and procurement activities in areas related to initial funding needs, sustainment funding, and contract, order, procurement, and task order close-out activities, as it relates to obligation or de-obligation of funds. | •Track procurement and contract funding against available funds. | •Prepares routine and ad-hoc financial reports and analysis using client-based tools, Enterprise solutions and Excel. | •Act as a key technical expert on financial analysis issues. | •Coordinate, negotiate, and resolve financial compliance issues with various governmental agencies to ensure accurate interpretation of contract requirements. | •Assist with the Joint Service Provider (JSP) work-packages, as they apply to available and necessary funding. | •Perform complex analysis of budgets and schedules needed to meet project requirements for assigned portions of a program or programs, to include additional funding needs for outstanding and upcoming requirements. | •Assistance/support related to Interagency Agreements (7600A) documentation, as they apply to agreement timeline, and overall budget ceiling(s). | | | Basic Skills & Qualifications: | | •Active TS/SCI clearance in DISS | •Must have completed all requirements for a Bachelor’s degree from an accredited educational institution authorized to grant baccalaureate degrees ideally in one of the following fields: accounting, business finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management. (This requirement can be obtained within the degree or in addition to the degree). | •Have at least 8 years of experience in support of government finance, project accounting, financial control/management, or similar discipline. | •Demonstrated ability to work in a dynamic work environment and ability to coordinate and perform multiple assignments. | •Possess good communication skills, both written and verbal. | •Demonstrated capability to work both independently and under the direction of experienced analysts. | | Desired Skills: | | •Experience with DISA and an understanding of how DITCO works | •Demonstrated ability to build trusted advisor relationships with clients | •DAWIA or FAC Level II/III Certification | | Years of Experience: 8-10
Job Locations US-ID-Boise
Requisition ID 2022-79058
Job Locations US-VA-Arlington
Requisition ID 2022-79040
Who We Seek: | | •Passion Seekers. You genuinely care about the work that you do and its impact on society. | •Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | •Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | •Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | What You Will Do: | | The Information System Security Manager (ISSM) is responsible for applying Information System (IS) security principles, practices, and procedures under the Risk Management Framework (RMF) to maintain compliance with applicable security regulations, such as NIST, CNSSI, and NISPOM, governing the development and management of classified information systems. This position will be responsible for managing the program’s overarching security effort and representing the program to the sponsor’s security organization. This position requires the ISSM to be a strong advocate for integrating security into front-end requirements and overseeing the implementation and sustainment of security controls in all stages of the program lifecycle. | The ISSM will be a program staff member providing direct support to a U.S. Government sponsor. | | Job Responsibilities: | | The successful candidate must have previous experience with classified information system security management, network and/or system administration, network and/or system engineering, and the RMF process. A successful candidate will have experience in the assessment and authorization of classified information systems. The candidate must also hold a high level Security or Information Technology related certification and have demonstrated experience applying certification related skills. | | •An Active TS/SCI in JPAS is required for this role | •Create and maintain information security related documentation | •Implement, maintain, and monitor security controls as a subject matter expert to address requirements listed in the Joint Special Access Program Implementation Guide (JSIG) | •Advise the client on the requirements listed in NIST SP 800-137 (computer incident response), and Intelligence Community Directives (ICD). | •Advise developers on integrating security requirements | •Achieve and maintain Authorization to Operate classified information systems | •Coordinate with sponsor and corporate security organization | •Maintain operational security posture for information systems | •Provide security related training and guidance to program management and staff | •Maintain eligibility for personal security clearance | •Participate and lead client engagements, including strategic analysis, planning, execution of solutions, and interface directly with the client in the execution of duties, as necessary | •5-7 years of experience in a Federal workplace environment | •3-5 years of experience in a Cybersecurity role within the Information Assurance (IA) or Information Technology industry | | Required Skills: | | •Possess IAM Level III certification in accordance with DoD 8570.01M, such as CISSP. | •Understand concepts of NIST 800 series, CNSSI 1253, NISPOM Chapter 8, and related publications | •Ability to perform risk assessment and risk management for classified information systems and supply chains | •Familiarity with the RMF process and experience in drafting RMF documentation | •Experience in implementing and monitoring technical, administrative, and operational security controls | •Ability to prioritize competing demands and complete tasks on schedule | •Experience using Agile backlog management tool(s), preferably JIRA | | | Desired Skills: | | In addition to the required skills for this position, a qualified candidate for this position will demonstrate a combination of training and hands-on experience in many of the operational and technical skills listed below: | | •Proven written and oral communication skills | •Knowledge and/or understanding of Security Technical Implementation Guides (STIGs) | •Knowledge and/or understanding of Information Assurance Vulnerability Alerts (IAVAs) | •Knowledge and/or understanding of Security Content Automation Protocol (SCAP) Compliance Checker (SCC) | •Working knowledge of Amazon Web Services (AWS) architecture and/or applying cloud environment concepts | •Experience with using of scanning tools and interpreting results | •Knowledge and/or understanding of Security incident management | •Experience with working with hardware and software vendors | •Demonstrated ability to build trusted advisor relationships with clients | •Experience supporting sales and business development | •Experience with financial management | | Years of Experience: 5+ Years | Minimum Education Required: Bachelor's Degree | Must Have Active TS/SCI Clearance in DISS | Due to federal client requirements, only US Citizens can be considered
Job Locations US-TX-Houston
Requisition ID 2022-78747
The Desktop Support Analyst supporting the Veterans Evaluation Services (VES) administered by Maximus, makes an impact everyday by building, operating, and maintaining servers operating in a variety of environments. Desktop Support Analysts are first line of contact on the Help Desk. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors.  In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Locations US-NJ-Princeton
Requisition ID 2022-78847
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | At Maximus, we are leading the way in digital transformation for our government customers. The Process Architect (Business Analyst) will play a critical role on this fast paced and innovative team. Architects will work with our operations teams to identify opportunities and create business solutions for digital capabilities, lead design thinking and solutions sessions, support digital implementation work, and much more. In addition, Architects will become functional experts in multiple different digital capabilities, including robotic process automation, digital documents, optical and intelligent character recognition, mobile applications, websites, and virtual agents. | | Job Responsibility: | The Process Architect (Business Analyst) will contribute to the development of conceptual digital solutions and services that solve today’s government service problems in innovative, feasible, and desirable ways. They will understand the needs of the business and the capabilities of our digital products; creating functional designs that deliver maximum ROI for customers. The Process Architect will support implementations through the entire lifecycle, from inception to hyper-care. They will also define and support continuous improvement of the methodologies, processes, and tools used to deliver digital transformation at Maximus.
Job Locations US-NC-Raleigh
Requisition ID 2022-78807
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process, and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. | | The IT Field Services Lead Technician is responsible for resolving all technical issues for all end points for their dedicated location. Lead technicians are the lead subject matter experts and have in-depth knowledge of each project’s specific applications and systems needed to keep the project operational. They are responsible for meeting and/or exceeding defined performance metrics, fulfilling service requests, resolving incidents related to end user systems and maintain access to mission critical systems within the defined SLA. This role is also the considered to be the technical lead for the supervisor that identifies, researches, and resolves technical issues for our Tier 1, 2 and Sr. Technicians. Lead technicians are also responsible for managing the relationship between the business and IT. | | Job Duties/Responsibilities: | • Works in liaison with Maximus IT and vendors to provide hands-on/on-site support, testing and troubleshooting assistance for network equipment and cabling and other related systems/equipment at all locations in assigned region. | • Provides Lead Level support for request that cannot be resolved remotely where on-site hands-on inspection and remediation is required | • Identify, research, resolve technical issues for local and remote staff. | • Become the subject matter expert for various software applications and end point configurations for the business. | • Conduct routine equipment servicing out in the field. | • Perform on-site activities, related to installation, repair, management and maintenance. | • Manage and maintain onsite IT equipment by receiving, inventorying, imaging and deploying IT assets. | • Track IT Assets and maintain updated information in the appropriate ITAM database. | • Document, track, and monitor problems to ensure timely resolution within the established SLA’s of the business. | • Provide Windows / Mac / Linux OS support by evaluating and troubleshooting issues including running in-depth diagnostics. | • Provide written updates for problem resolution in ticketing system, knowledge bases, troubleshooting manual and or job aids. | • Escort vendors inside the data rooms and ensure changes, maintenance is documented, and all safety precautions have been followed. | • Key contributor in maintaining and updating various software applications and desktops configurations to ensure compliance. | • Participate in support activities for virtual or in-person projects focused on assisting the transition of newly trained staff into production. | • Work with other IT departments and vendors to resolve technical issues or implement new technologies for different lines of business. | • Perform technology upgrades and refreshes. | • Mentor and lead peers on best practices and bestow the company culture. | • Support of new site builds, office consolidations, office relocations, migrations, and decommissions. | • Collaborate and partner with other disciplines of IT to research, test and implement IT enterprise initiatives. | • Perform work via IT Ticketing system to assist customers in person, over the phone, chat and remotely. | • Assist in tracking and completing tickets pertaining to application, network, and system issues. | • Maintaining Active Directory Users and Computers. | • Administer user accounts and permissions to various application, as well as client software. | • Serve as technical liaison between program staff and IT. | • Assist with Service Desk surge support. | • Perform other duties as assigned by management. | | Education/Requirements: | • Bachelor’s degree or equivalent combination of education, technical training or work experience considered in lieu of degree. | • Minimum of 0-3 years of related IT experience. | • Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks. | • Comply with all company required policies, procedures and processes including but not limited to required training and adhering to established safety standards. | • Experience working in a network planning or implementation role at an ISP, telephony and other vendors preferred | • Relevant experience in Data Center Engineering Operations, cable management and power distribution and redundancy. | • Ability to communicate in an understandable, polite, and friendly manner, both written and verbal. | • Strong organizational skills and ability to multi-task in a medium-size business environment. | • May provide immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. | • Working knowledge with ITIL and prior experience in staff development preferred. | | Physical Requirements: | • Ability to sit for up to 80% of time | • Ability to lift up to 40 pounds required | • Travel may be required as needed.
Job Locations US-OH-Columbus
Requisition ID 2022-79011
Position can be worked Remote in the state of Ohio(up to 5% travel)
Lead compliance tracking in all areas of performance required by the contracts and vendor agreements. Provide client, project, operations and corporate compliance reporting and analytics. Monitor and reports on Service Level Agreements (SLAs). Meet with subcontractors, vendors and third-party auditors. Develop business continuity, disaster recovery and document archiving reports organization. | | Essential Duties and Responsibilities: | -Lead compliance tracking in all areas of performance required by the contracts and vendor agreements. | - Provide client, project, operations and corporate compliance reporting and analytics. | - Monitor and reports on Service Level Agreements (SLAs). | - Meet with subcontractors, vendors and third-party auditors. | - Develop business continuity, disaster recovery and document archiving reports. | - Oversight of external auditors and vendor quality assurance audits. | - Deliver regular compliance updates to project management | - Ensure staffing/operations/quality management plans appropriately updated. | | Minimum Requirements: | Bachelor's degree with 5+ years of experience; | Advanced degree or professional designation preferred. | Develop solutions to a variety of complex problems | Work requires considerable judgment and initiative | Exert some influence on the overall objectives and long-range goals of the organization.
Job Locations US-IN-Indianapolis
Requisition ID 2022-78925
The Security & HIPAA Specialist implements, monitors, and tracks any information, data, processes of information systems, physical security, as well as mailroom information/security as it relates to HIPAA compliance, violations, and applies, where appropriate, remediation efforts or escalation to corporate Privacy Offical Office. | | You’ll review escalation from Quality or Production regarding potential HIPAA violations and determine whether it may be remediated at the contract level or escalated to corporate Privacy Official Office. | | Receives information from site Facilities Specialists regarding site security violations that may represent HIPPA violations. | | Essential Duties and Responsibilities: | | •Maintain current knowledge of the federal and state rules, regulations, and guidance related to security and privacy for HIPAA | •Responsible for reviewing all potential or actual privacy incidents and coordinating or leading the incident or breach management process (as appropriate) in coordination with the project security contact, the project leadership and the corporate Privacy Official Office. | •Frequently consult and collaborate with the project security contact. | •Conduct project related privacy risk assessments and internal privacy audits; escalate results to project leadership. | •Review privacy practices and conduct periodic compliance audits in coordination with security project contact, of sub-contractors and vendors for the project site to assure compliance with contract requirements and Business Associate Agreements under the direction of the project leadership. | •Maintain a log of privacy incidents for the project site. | •Responsible for working with the project leadership and/or the corporate Privacy Official Office to develop and disseminate all required notifications of suspected or actual breach of protection of protected health information or personally identifiable information. | •Manage or contribute to, as appropriate, the development of project privacy and security training and awareness materials. | •Coordinate training, communications, and auditing of project practices for maintaining compliance with project and corporate privacy and security policies and procedures. | •Assist in the development of departmental work instructions as well as the training for auditing activities. | | Minimum Requirements: | | •Bachelor's degree preferred with 3+ years of experience or HS Diploma with 8+ years of experience. | | Location: This position will be onsite only, but may be staffed at any of the Indiana Eligibility sites (Crown Point, South Bend, Fort Worth, Marion, Beech Grove/Indianapolis, Terre Haute, Evansville, Jeffersonville, West Lafayette, or New Castle).
Job Locations US-IN-Indianapolis
Requisition ID 2022-78924
The Contract Compliance & Audit Specialist is tasked with understanding, in detail, the State of Indiana’s guidelines around Medicaid Eligibility, SNAP, TANF, and CHIP. It will validate that our operations maintain compliance with those contractual requirements as outline in our agreement with DFR (Division of Family Resources). | | To accomplish these tasks, you will work closely with the Quality Team, who will report our compliance rates based on QA scores, to determine what changes need to be made in order to maintain compliance. You’ll work closely with Operations when changes are needed. You’ll be called upon to make decisions when there is a question regarding how a compliance issue is to be applied, and how to apply that issue. Operations will be responsible for the remediation plan, though you’ll help guide that plan as it relates to our contract requirements. | | Essential Duties and Responsibilities: | •Utilize knowledge of auditing processes to identify risk and spot internal inconsistencies with the goal of continuous improvement. | •Perform audits in a professional manner with agreed upon scope and time estimate in accordance with audit programs. | •Conduct interviews, review documents and audit evidence to perform audit procedures. | •Use critical thinking and analytical skills to identify, develop, and document audit issues and recommendations. | •Assist in communicating the results of audit and assessments via written reports or oral presentations to management. | •Interact directly with co-sourced internal auditors, external auditors, process owners and management. | | | Minimum Requirements: | | •Bachelor's degree preferred with 3+ years of experience or HS Diploma with 8+ years of experience. | | Location: This position will be onsite only, but may be staffed at any of the Indiana Eligibility sites (Crown Point, South Bend, Fort Worth, Marion, Beech Grove/Indianapolis, Terre Haute, Evansville, Jeffersonville, West Lafayette, or New Castle)
Job Locations US-NV-Las Vegas
Requisition ID 2022-78790
Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a Remote - Work at Home, Customer Service position. However, you must be able to physically pick up your equipment at our Las Vegas, NV office location.
Job Locations US-NV-Las Vegas
Requisition ID 2022-78786
Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a remote - work at home, Customer Service position. However, you must be able to physically pick up your equipment at our Las Vegas, NV office location.
Job Locations US-TX-Houston
Requisition ID 2022-78788
Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a Remote - Work at Home, Customer Service position.  However, you must be able to physically pick up your equipment at our Houston, TX office location.
Job Locations US-TX-Houston
Requisition ID 2022-78784
Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a remote - work at home, Customer Service position. However, you must be able to physically pick up your equipment at our Houston, TX office location.
Job Locations US-FL-Jacksonville
Requisition ID 2022-78871
Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Customer Service Representative (CSR) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CSR position will be primarily assisting callers with questions and concerns around local or state emergencies. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a Remote - Work at Home, Customer Service position.  However, you must be able to physically pick up your equipment at our Jacksonville, FL office location.

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.