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Search Results Page 15 of 22

Job Locations US-Remote
Requisition ID 2022-78824
Maximus is currently hiring for a Supervisor-Call Center Operations position! The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. Job OverviewCFEEC is hiring for an Ops Support Supervisor who will guide and lead a team of Ops Support Coordinators. The Operations Support units manage and maintain Practitioner appointments and workflows. The Coordinator teams ensure that a Practitioner is assigned to the right case at the right time and help to mediate when changes need to happen.  Additionally, the Coordinators provide administrative support for case documentation. We’re seeking a Supervisor who has outstanding communication skills, is able to understand and explain procedures to their team and customers, and is customer-service focused to lead a team of Ops Support Coordinators.  If you thrive as a leader and are interested in growing your career in the health services industry, then this is the organization for you.  We're looking forward to meeting you!
Job Locations US-ME-Portland | US-ME-Augusta | US-ME-Lewiston | US-ME-Auburn
Requisition ID 2022-78791
Maximus is currently looking for a Licensed Practical Nurse (LPN) Assessors to join our growing team.  As a Nurse Assessor, you will conduct person-centered assessments in accordance with contract directives, company processes, and contract requirements.  *Must be able to commute into and travel throughout counties within the state of Maine to conduct clinical assessments. #AscendJobs
Job Locations US-WI-Madison
Requisition ID 2022-75141
Job Locations US-IL-Springfield
Requisition ID 2022-74529
Position: Assists the State’s project director on a large child support system development effort. Position is responsible for assisting with managing the day-to-day operation of the project. | | Position Requirements from State: | •Certified Project Management Professional (PMP) | •3 years of recent PMP project manager experience | •Experience in large scale business process and systems implementation planning and installation projects, specifically involving management of business process reengineering and systems implementations | •3 years of recent experience and expertise with systems and processes related to child support, development and approval of OCSE-required documents including advanced planning documents and obtaining federal certifications necessary to ensure compliance with all OCSE requirements | | Responsibilities: This position assists the Project Director perform the following tasks: | | •Oversees the development and maintenance of the Master Project Schedule. | •Collaborates with the Project Scheduler to create the WBS •Ensures visibility in how the project scope is managed | •Reports scope management activities, metrics, and results to the Project Executive | •Provides overall direction and oversight to the Project | •Oversees the planning, administration, and control of all work activities of the multiple project teams | •Acts as the primary liaison between DDI Vendor and the Project Executive | •Makes decisions based on their role in the Project and subject matter expertise•Escalates issues, actions, and decisions to the Core Project Team as necessary•Responsible for key decisions that have a potential political implication, enterprise-level (state or HFS) impact, and any budget or schedule
Job Locations US-TN-Knoxville
Requisition ID 2022-78659
Job Locations US-Remote
Requisition ID 2022-78816
Description: | We are seeking a highly motivated Javascript developer to work on supporting critical, highly customized SharePoint 2013 projects, through creating sites and applications using SharePoint and other third-party solutions. | | •Architect and update custom front-end applications on SharePoint 2013 using Webpack and Javascript. | •Update or refactor legacy enterprise solutions | •Work as part of an Agile team to implement SharePoint solutions tailored to meet specific content and process requirements. | •Work directly with Government project leads | •Provide technical documentation, end-user training, guidance and support as needed. | | Required Skills: | •Qualifications | •Bachelor’s degree in IT or equivalent experience. | •2+ years’ experience using JavaScript | •2+ years’ experience using CSS\SCSS | •1+ years’ experience developing Web or SharePoint projects. | •Strong familiarity with technologies such as GIT, SharePoint Designer, Visual Studio, HTML, .NET, ASP.Net, MSSQL, PowerShell, JIRA and other ticketing systems | •Experience working within the Agile project management methodology | •Ability to work towards strict deadlines | •Ability to work in parallel with QA and UX teams | •Understanding of SharePoint features, Tools and architectures, Security, Structure, Libraries, Site Collections, Workflows. | •Software documentation. | •SharePoint Designer/Workflow design. | •Success in supporting Microsoft SharePoint 2013+. | •Experience troubleshooting with SharePoint. | •Strong interpersonal skills. | •Ability to work in a team environment. | •Ability to take direction and follow instructions. | •Ability to organize, prioritize and multi-task to meet deadlines. | •Strong communication skills (both written and verbal) are required. | •Excellent analytical skills, attention to detail and problem-solving skills. | •US Citizenship Required | •Provide vaccine or vaccine exemption status | •Ability to obtain Public Trust Clearance | | Desired Skills: | •Security+ Certification a Plus | •SharePoint Certification a Plus | •JIRA project management
Job Locations US-CA-Rancho Cordova | US-CA-Sutter Creek
Requisition ID 2022-78765
Job Locations US-KS-Kansas City
Requisition ID 2022-77421
Job Locations US-NY-Jamaica
Requisition ID 2022-78657
POSITION SUMMARY: Conduct face to face biopsychosocial assessment to determine Functional Capacity Outcome (FCO) | | JOB RESPONSIBILITIES: | | 1.Gather and review supporting documentation in preparation of assessment | 2.Complete clinical assessment and re-assessments within required turnaround times | 3.Collect data, define problems, establish facts and draw valid conclusions for supporting a superior written rationale for review determination. | 4.Attends and participates in scheduled contract, committee, and all-staff meetings | 5.Uses independent clinical judgment to make defensible assessment decisions | 6.Collaborates with client on program needs to achieve desired outcomes | 7. Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures | 8. Works on assignments that are routine in nature, with responsibilities easily learned on the job. | 9. Communicates routine information in a clear and accurate way with internal & external contacts | | Skills/Experience: | •Minimum of 2 years’ experience working with persons with a variety of physical and behavioral health needs; required. | •Working knowledge of the SSA Sequential Evaluation process | •Ability to perform all job duties in compliance with Person First standards, HIPAA guidelines and company policies | •Working knowledge and understanding of behavioral health diagnoses, psychotropic medications, medical diagnoses, and prescribed medications | •Acquires job skills and learns applicable policies and procedures to complete routine tasks. | •Able to read, understand & perform assignments within prescribed guidelines. | • Excellent knowledge of diverse cultures and issues, with the ability to incorporate special needs into utilization review decisions | • Excellent ability to multitask while effectively performing job duties, which include prioritizing tasks; ensure all voice mail and email messages are monitored and responded to within 2 business hours of receipt | • Ability to work independently, as well as within a team while exhibiting excellent interpersonal skills | • Excellent written and verbal communication skills | • Ability to interact professionally and collegially with providers (hospital & nursing facility, physicians, community service workers, etc.), state contract officers, and coworkers while seeking or providing information | • Ability to collect data, define problems, establish facts, and draw valid conclusions for supporting a superior written rationale for review determination | • Excellent computer skills with experience in word processing, email and spreadsheets {Microsoft Word, Outlook and Excel preferred); ability to work with dual computer monitors, research information on the internet, utilize company resources/ tools stored on various systems | | Education Required: Master’s degree; required in Health, Human Services, Sociology, Psychology, or related field. Candidates must have a current and appropriate license(s) in the State of New York and be a Qualified Health Professional” | | (QHP) consists of the following license or a certified health professional: Registered Nurses (RN), Licensed Clinical Social Workers (LCSW), Certified Rehabilitation Counselors (CRC), Licensed Mental Health Counselors (LMHC) and/or other credentialed professionals as may be approved by HRA.
Job Locations US-Remote
Requisition ID 2022-78715
The Business Analyst (BA) assists with defining, analyzing and documenting business requirements for one or more Maximus solutions. The BA will work directly with the business analyst manager, other business analysts, product managers and software developers to identify business rules, use cases and expected behavior for new product functionality, and form those rules into user stories and other technical documentation. The successful candidate will bring experience in technical business analysis, requirements management and technical documentation. The BA will assist in the design or review of test cases, process change requests, and assist in managing a project’s scope and the software acceptance process. | | | RESPONSIBILITIES: | | •Capability to write User Stories and Use Cases | •Led customer requirements sessions, either elicitation or validation | •Created or understand RTM (Requirements Traceability Matrix) | •Prepared work flows or diagrams, could be process flows or other business process diagrams | •Worked with various types of requirements (Functional, Non-Functional, User, System) | •Participate in discovery sessions between product managers, software developers and UX designers to help design and build innovative software solutions to complex healthcare business problems. | •Gather business requirements and break them down into relevant, accurate and detailed functional requirements and user stories. | •Participate in technical design meetings between architects and developers to help gather and document their technical solutions to the business problems for which you are defining requirements. | •Participate in status meetings with business stakeholders and product management. | •Participate in backlog grooming sessions to help define new functionality, enhancement requests and software fixes, as well as to answer questions from software developers, architects, and QA analysts so they can accurately estimate | •Work closely with the business analyst manager, product manager and development manager to help create and shape release plans. | •Review unit tests and quality assurance test cases to ensure they cover all of the relevant business scenarios. | | | KNOWLEDGE, SKILLS AND ABILITIES: | | Demonstrated self-starter and creative thinker who can handle a considerable amount of unstructured, real world data and be comfortable thinking about solving problems using new and novel approaches. | Ability to document business, market or product requirements and create functional design specifications. | •Ability to provide critical thinking skills to propose solutions and think strategically. | Ability to occasionally create wireframes and process flow charts utilizing tools such as Visio. | •Excellent written and verbal communication skills. Must be comfortable with speaking in front of a wide variety of technical and business stakeholder audiences. | Basic understanding of software development, relational data models. | Ability to work collaboratively and effectively across matrix organizations in a fast-paced, entrepreneurial environment. | Excellent time management skills. | | EXPERIENCE: | | 3-5 years of hands-on experience in a business analyst role or equivalent position. | 3-5 years of experience working in any software development and/or product development role. | Healthcare experience preferred
Job Locations US-DC-Washington
Requisition ID 2022-78722
Senior Business Analyst helping modernize technology and processes federal client. Responsible for gathering, analyzing, and managing requirements and collaborating with the client and team to deliver desired outcomes. | | Primary Responsibilities: | | •Collaborate with stakeholders to define and communicate the product roadmap | •Serve as the conduit between the user community and the software development team, representing the stakeholder and customer needs for a given feature or product | •Analyze and translate business and user requirements into high-level features and detailed user stories with acceptance criteria | •Work with product owner to break down and prioritize delivery of product features by maintaining the product backlog and user stories | •Prepare for and facilitate meetings to gather/clarify requirements, formulate design approaches, and confirm business needs met while providing clear follow-up steps | •Translate concepts into visual models including: scope diagrams, context diagrams, process flows, user story maps, decision tables, and state diagrams | •Perform and conduct acceptance testing for user stories and features | •Participate in project, development and deployment planning, support deployment of code to production and pre-production environments. | | Required: | | •US Citizenship, active Top Secret and/or DOE Q SCI Clearance | •5 to 7 years Business Analysis experience with system modernization, COTS integration or greenfield projects | •Comfortable and productive in working at client site and in a remote environment; must be able to commute to Downtown DC a few days a week, majority of work is remote. Times in each location vary based on meetings/testing/deployment | •Effective preparation and facilitation of both virtual and in-person meetings | •Exceptional analytical and conceptual thinking skills | •Excellent documentation and organization skills | •Known for strong interpersonal skills that allow you to quickly integrate with team and client | •Able to communicate in a concise manner to both general and technical audiences | •Proven experience in eliciting requirements and translating them into effective user stories and acceptance criteria | •Demonstrated experience with Agile development methodologies and processes | •Working knowledge of Agile tools such as JIRA, Confluence, TFS or SharePoint | | Desired: | | •Familiarity with UX concepts and processes | •Continuous learning mindset and desire to share analysis skills across the team | •Experience providing strategic direction for a product and facilitating discovery processes | •Experience supporting the Intelligence Community and working in a classified environment | | Education: | | •Bachelor’s Degree in a technical field such as Computer Science, MIS, or any related IT or Engineering field of study OR equivalent work experience
Job Locations US-NY-New York | US-NY-Brooklyn | US-NY-Jamaica Queens | US-NY-Bronx | US-NY-Rochester | US-NY-Staten Island | US-NY-Buffalo | US-NY-Manhattan
Requisition ID 2022-78738
Maximus is currently hiring for RN Quality Assurance Specialists to support the Conflict-Free Evaluation and Enrollment Center (CFEEC). The CFEEC serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services.  The Quality Assurance Specialist will bring robust qualifications and a strong desire to contribute their knowledge and expertise to a meaningful program.  Specialists are on the front line of ensuring consistent and accurate assessment results by reviewing assessments and communicating with Nurse Assessors. About the Conflict-Free Evaluation and Enrollment Center (CFEEC)The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state! About the PositionWe are hiring for Quality Assurance Specialists!  As a member of the CFEEC QA team, you'll bring robust qualifications and a strong desire to contribute your knowledge and expertise to a meaningful program.  The Department is composed of small teams of QA Nurse Specialists, each led by a supportive Supervisor.  Specialists are on the front line of ensuring consistent and accurate assessment results by reviewing assessments and communicating with Nurse Assessors.  We're looking for team members with great attention to detail and strong communication skills.  If this sounds like you, we're looking forward to meeting you!  *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
Job Locations US-Remote
Requisition ID 2022-78455
Who We Seek: | •Passion Seekers. You genuinely care about the work that you do and its impact on society. | •Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | •Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | •Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | What You Will Do: | Attain is looking for a Senior Appian Developer that will work in a collaborative environment to deliver solutions that enhance our national security. | | Job Responsibilities: | •Day-to-day technical lead on the project | •Service as a Scrum Master | •Designs and implements the solution and process architecture | •Configures complex solution applications, process models, business rules, user interfaces, and management reports | •Handles complex process modeling | •Designs and implements system integration methodology and components | •Ensures process design best practice | •Perform design reviews of implementations | •Works with the Project Manager to execute test strategy and plan | •Executes unit and system testing and supports the government through regression, integration, and user testing | •Authorizes technical documentation | •Supports user story development | | Required Skills: | •3+ years' experience implementing Appian based solutions | •7+ years' of full enterprise Software Development Life Cycle (SDLC) delivery, including end-to-end planning, design, development, testing, and deployment | | Desired Skills: | •3+ years of experience with technologies such as Jira, SVN, Git, Jenkins, Selenium, Postman, SoapUI, Sonar, Nessus, and Fortify | •10+ years of experience with hands-on development with mainstream coding languages such as Java/.NET | •Experience with Databases and SQL | •Experience with Scripting languages such as Python | •Experience with Cloud-based Technologies such as AWS | •Demonstrated ability to build trusted advisor relationships with clients | •Experience supporting sales and business development | •Experience with financial management | | Years of Experience: 10+ with MA or 12+ with BA | Certifications: Appian Desginer Credential A-Score 1 & 2, SCRUM Master Certified | Minimum Education Required: Bachelor’s Degree | Due to federal client requirements, only US Citizens can be considered
Job Locations US-Remote
Requisition ID 2022-78695
Come join our team and be a part of an exciting and dynamic team that supports the Department of Education. The Debt Management and Collections System (DMCS) is the set of information technology systems and business processes that the U.S. Department of Education's Office of Federal Student Aid (FSA) uses to service defaulted Title IV federal student aid debt owed to the Department. Pay:  $15/hr Start Date:  8/15/2022 Training:  Paid Training will be your first 2 weeks; Monday-Friday, 9am-5:30pm ET. You will not be allowed any time off during this time. Job Duties:• Taking payment calls and notating the account regarding the payment • Process Credit Bureau Requests utilizing writing standard process and procedures • Address calls regarding default resolutions, repayments and Treasury Offset Program (TOP)• Support contact center expectations as well as departmental and corporate policies and procedures • Maintain appropriate documentation of phone inquiries or correspondence tasks • Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks • Utilize available systems, knowledgebase and standard technology such as telephone, email, and web browser to respond to inquiries and perform job duties. • Refer escalated calls to appropriate levels as neededEducation and Requirements:• High School diploma or GED required • Minimum six (6) months customer service or administrative or call center experience required • Must have demonstrated excellent interpersonal skills and the ability to organize simultaneous tasks • Must be able to type a minimum of 23 WPM required • Ability to utilize standard technology such as telephone, e-mail, and web browser • Proven ability to work as a member of a team required • PC skills, including MS Office applications required • Must have high-speed internet (minimum of 20 mbps) to work from home / remotely.• Must connect an Ethernet cable directly to the router (cannot connect via Wi-Fi)• Applicant will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training • May be required to work scheduled holidays, overtime, and Saturdays Additional Requirements as per contract/client: • Must reside in the U.S.• Must be a U.S. citizen• Must be able to pass a criminal background check• Must not be delinquent or in default on any federal student loans• Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.
Job Locations US-IN-New Castle
Requisition ID 2022-78709
Job Locations US-IN-Terre Haute
Requisition ID 2022-78708
Job Locations US-IN-West Lafayette
Requisition ID 2022-78707
Job Locations US-IN-New Castle
Requisition ID 2022-78700
As a Team Lead, you'll assist and foster the training environment for new hires through training, nesting, and into production. You'll act as an Eligibility subject matter expert for escalations, as well as being a point of contact for questions from the Eligibility Specialist and Sr. Eligibility Specialist staff, from new hires to tenured employees.
Job Locations US-IN-Terre Haute
Requisition ID 2022-78699
As a Team Lead, you'll assist and foster the training environment for new hires through training, nesting, and into production. You'll act as an Eligibility subject matter expert for escalations, as well as being a point of contact for questions from the Eligibility Specialist and Sr. Eligibility Specialist staff, from new hires to tenured employees.
Job Locations US-IN-West Lafayette
Requisition ID 2022-78698
As a Team Lead, you'll assist and foster the training environment for new hires through training, nesting, and into production. You'll act as an Eligibility subject matter expert for escalations, as well as being a point of contact for questions from the Eligibility Specialist and Sr. Eligibility Specialist staff, from new hires to tenured employees.

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