The candidate will provide subject matter expertise to the Chief Data Officer (CDO) Directorate and support to senior level leadership within the Office of the Deputy Chief Information Officer, Special Access Programs Information Technology (DCIO SAP IT). Candidate must be able to provide strategic advice, counsel, and sound recommendations to support and defend policy decisions, synchronize investments, and drive actionable outcomes. | | Assist, create, define, and evolve the “as-is” and “to-be” data architecture for the DoD SAP IT data services. Provide a policy framework to determine how to grow new data assets and evaluate existing data assets. Also, provide policy solutions to support data architecture services and perform data architecture reviews, ensuring compliance of design and meta-data standards. | | | Required Skills: | •5+ years of experience in support of special access program (SAP) | •10+ years of experience working in support of DoD programs | •3+ years of supporting policy development and requirements generation | •5+ years of DoD Information Technology Experience | •Must have top secret clearance with SCI access "TS/SCI" | •Bachelor’s degree | | | Desired Skills: | •Experience working with Special Access Programs. | •Experience working at the OSD, Joint Staff or Service Staff level. | •ML, AI, Python and R exposure | •Data Ontologies experience Strong writing and communication skills to collaborate with senior Government and/or Military personnel. | •Possess strong critical thinking and problem-solving skills om order to operate within the DoD environment | •Possess interpersonal skills and experience supporting decision making for senior DOD leadership | •Experience with JCIDS and PPBE processes | •Master’s degree | •Strong logical reasoning and critical thinking skills, including the ability to pivot and respond to and integrate information from various sources. | •Ability to absorb and synthesize information from various outlets and develop effective products for senior DoD leadership. | •Extensive experience using AWS services | •Proficient in Structured, semi-structured and structured data sets | •Expertise in Data modeling, Data Warehousing, AI/ML/NLP, data profiling | •Mastery, knowledge of, & skill in applying new data technologies, data management processes, system analysis principles and techniques and process engineering concepts sufficient to recommend the most beneficial implementation approaches, assess the impact of new data management and IT policies and lead implementation activities. | •Proficient in Microsoft Excel and PowerPoint with the ability to master other computer applications quickly. | •Demonstrated ability to work in a dynamic work environment and ability to coordinate and perform multiple assignments. | •Reviews written material within the Chief Data Office for editorial quality, consistency, and compliance with established style, format, and content. | •Responsible for the design, development and implementation of the data policy documentation and documentation standards | •Organizes and prepares information and data for use in a wide variety of complex technical publications requiring in-depth knowledge and understanding of the subject matter and similar fields. | •Researches and organizes information from multiple sources and expresses technical information in written form that is comprehensible to a wide audience of readers. | | | #techjobs #clearance #SAPCIO
This candidate will provide subject matter expertise to the Chief Data Officer (CDO) Directorate and support to senior level leadership within the Office of the Deputy Chief Information Officer, Special Access Programs Information Technology (DCIO SAP IT). Candidate must be able to provide strategic advice, counsel, and sound recommendations to support and defend policy decisions, synchronize investments, and drive actionable outcomes. | | The candidate will help create, define, and evolve the “as-is” and “to-be” data architecture for the DoD SAP IT data services. Provide modeling and framework(s) to determine how to grow and improve new data assets and evaluate existing data assets. Also, provide data architecture services and perform data architecture reviews, ensuring compliance of design and meta-data standards. | | | Required Skills: | •5+ years of experience in support of special access program (SAP) | •10+ years of experience working in support of DoD programs | •3+ years of supporting policy development and requirements generation | •5+ years of DoD Information Technology Experience | •Must have top secret clearance with SCI access TS/SCI | •Bachelor’s degree | | | Desired Skills: | •Experience and support of nextgen platforms and big data technologies such as Hadoop, Flume, Solr, HBase, Impala, Kafka, Spark, etc Experience working with Special Access Programs. | •Experience working at the OSD, Joint Staff or Service Staff level. | •ML, AI, Python and R exposure | •Data Ontologies experience | •10+ years of experience with performing CDO analysis, process analysis, and requirements analysis. | •Strong logical reasoning and critical thinking skills, including ability to pivot and respond to and integrate information from various sources. | •Ability to absorb and synthesize information from various outlets and develop effective products for senior DoD leadership. | •Provides technical recommendations to designated boards and Chief Data Officer for integrating new technology or major new mission capabilities | •Experience developing technology strategies and architecting resilient solutions. | •Experience orchestrating, deploying, maintaining and scaling cloud OR on-premise infrastructure targeting big data and platform data management (Relational and NoSQL) with emphasis on reliability, automation and performance Strong working knowledge of SQL | •Experience in creating data models (e.g., subject area, conceptual, logical, physical…) for OLAP architectures | •Contribute to the development and maintenance of enterprise data models by participating in stakeholder review sessions | •Experience with data management activities, including metadata, cataloging, and data quality management | •Ability to create and maintain data flows and other documents using Visio and other tools, as appropriate | •Provide ad hoc data architecture support in the form of data mapping, diagramming, and the development of other written artifacts and Provide communication and technical expertise by merging consulting and very complex data environments to create data-centric solutions. | | | #techjobs #clearance #SAPCIO
MAXIMUS Introduction | Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the Unites States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. | | Job Introduction: | If you love to learn and want to make a positive impact while growing your career, apply now! This position offers a rare and exciting chance to gain real-world experience in [INSERT HERE BY HIRING MGR] within a publicly traded, global, government services corporation. You will have the opportunity to learn, grow and collaborate among various project teams, consultants, vendors and senior management. The experience will include challenging work assignments, gaining insights on various improvement initiatives and building a professional network in a career field with great potential for advancement. Guidance and training will be provided by the Manager. This role is only open to current student applicants within the fields of study including Computer Science, Information Technology, and Computer Engineering. | | BENEFITS/COMPENSATION: | Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit subject to the qualifications of their academic program. | | PROGRAM DETAILS: | This position requires a commitment of 40 full-time hours per week for the duration of a 10-week summer program: starting Tuesday, May 30th and ending Friday, August 4th, 2023. Interns will also participate in a curated program of workshops and events-- Learn from our leaders through our executive guest speaker series, continue to grow skills through our professional development workshops and build meaningful corporate connections through our summer networking events. We traditionally culminate our program with a celebration of National Interns Day in late July and by spotlighting a special project / working group activity that all interns will contribute to and complete for presentation. | | | Essential Duties and Responsibilities: | - Work on IT assignments of moderate difficulty, under the direction of a more senior mentor, to build a well-rounded skillset | - Escalate issues and questions to management as necessary | - Participate in meetings to gain process knowledge and guidance on assigned projects | | Minimum Requirements: | - Actively pursuing a related degree at an accredited school | - Excellent organizational and interpersonal skills | - Excellent written and oral communication skills are required | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment | - Ability to successfully execute many complex tasks simultaneously and attention to detail | - Ability to work as a team member, as well as independently | - Competence in the Microsoft Office suite of applications (Word, Excel, Outlook, etc.) plus database and reporting software knowledge required | - Skilled in building business and technical vision; disciplined strategic thinking; analytical presentation and problem-solving skills; the ability to gain internal support; and the ability to establish and maintain a solid working relationship with technical staff, managers, and peers | | EEO Statement | EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. | | Pay Transparency | Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.
MAXIMUS Introduction | Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the Unites States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. | | Job Introduction: | If you love to learn and want to make a positive impact while growing your career, apply now! You will have the opportunity to learn, grow and collaborate among various project teams, consultants, vendors and senior management. The experience will include challenging work assignments, gaining insights on various improvement initiatives and building a professional network in a career field with great potential for advancement. Guidance and training will be provided by the Manager. This role is only open to current student applicants within the fields of study including Computer Science, Information Technoloy, and Computer Engineering. | | BENEFITS/COMPENSATION: | Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit subject to the qualifications of their academic program. | | PROGRAM DETAILS: | This position requires a commitment of 40 full-time hours per week for the duration of a 10-week summer program: starting Tuesday, May 30th and ending Friday, August 4th, 2023. [MGR REVIEW: This role is 100% remote and the majority of the team is located in the Eastern time zone, but applicants from all zones will be considered.] Interns will also participate in a curated program of workshops and events-- Learn from our leaders through our executive guest speaker series, continue to grow skills through our professional development workshops and build meaningful corporate connections through our summer networking events. We traditionally culminate our program with a celebration of National Interns Day in late July and by spotlighting a special project / working group activity that all interns will contribute to and complete for presentation. | | Essential Duties and Responsibilities: | - Work on IT assignments of moderate difficulty, under the direction of a more senior mentor, to build a well-rounded skillset | - Escalate issues and questions to management as necessary | - Participate in meetings to gain process knowledge and guidance on assigned projects | | Minimum Requirements: | - Actively pursuing a related degree at an accredited school | - Excellent organizational and interpersonal skills | - Excellent written and oral communication skills are required | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment | - Ability to successfully execute many complex tasks simultaneously and attention to detail | - Ability to work as a team member, as well as independently | - Competence in the Microsoft Office suite of applications (Word, Excel, Outlook, etc.) plus database and reporting software knowledge required | - Skilled in building business and technical vision; disciplined strategic thinking; analytical presentation and problem-solving skills; the ability to gain internal support; and the ability to establish and maintain a solid working relationship with technical staff, managers, and peers | | EEO Statement | EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. | | Pay Transparency | Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.
Maximus is seeking a Project Manager who has clinical services experience to join the Standardized Operations and Analytics (SOA) PMO team. The SOA PMO team is responsible for all new government contracts and implementations across the enterprise. Project managers who have experience with government contracting and/or Medicaid/Medicare is a plus. This is a remote position with travel requirements of up to 25% that may be required to project sites during implementations. Please note, an active PMP certification is required for this role.
Maximus is seeking a Project Manager to join the Standardized Operations and Analytics (SOA) PMO team. The SOA PMO team is responsible for all new government contracts and implementations across the enterprise. We are looking for project managers who have experience with government contracting. Medicaid/Medicare and/or clinical services experience would be a plus. This is a remote position with travel requirements of up to 25% that may be required to project sites during implementations. Please note, an active PMP certification is required for this role.
HYBRID ROLE! $$$ MAXIMUS IS OFFERING A $5,000 SIGN-ON BONUS FOR THIS ROLE $$$ Are you tired of working over 80 hours a week and justifying every minute you bill? Do you want work-life balance (40-50 hours per week, work-from-home with once or twice weekly in-person hearings at the Sedgewick County Courthouse)? Have you just recently graduated, successfully passed the Bar Exam and now you are licensed to practice law in the state of Kansas? Are you looking for an opportunity to learn and gain courtroom experience? Whatever the reason that you’re seeking a new position, our Family Law Attorney is an exciting role. Family Law background is a plus, but not required.
If you love to learn and want to make a positive impact while growing your career, apply now! This position offers a rare and exciting chance to gain real-world experience in proposal writing within a publicly-traded, global, government services corporation. The selected intern will gain knowledge of general business principles, corporate organizational structure and government procurements. You will have the opportunity to learn, grow and collaborate among various project teams, consultants, vendors and senior management. The experience will include challenging work assignments, gaining insights on various improvement initiatives and building a professional network in a career field with great potential for advancement. Guidance and training will be provided by the Manager. The primary responsibility of the Proposal Writer Intern will be to work with the Proposal Manager, Business Development and Operations Personnel to plan and deliver major Health & Human Services proposals to a wide range of Government clients at locations throughout the U.S. This position is a highly visible role that works under the supervision of senior leadership, capture personnel, and operations management to write, edit, review, and produce winning proposals. BENEFITS / COMPENSATION:Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit subject to the qualifications of their academic program. PROGRAM DETAILS:This position requires a commitment of 40 full-time hours per week for the duration of a 10-week summer program: starting Tuesday, May 30th and ending Friday, August 4th, 2023. This role is 100% remote and the majority of the team is located in the Eastern time zone, but applicants from all zones will be considered.Interns will also participate in a curated program of workshops and events-- Learn from our leaders through our executive guest speaker series, continue to grow skills through our professional development workshops and build meaningful corporate connections through our summer networking events. We traditionally culminate our program with a celebration of National Interns Day in late July and by spotlighting a special project / working group activity that all interns will contribute to and complete for presentation.
Maximus is looking for a Program Manager/Principal Enterprise Architect to support different verticals within Federal Services. | | Essential Job Duties: | • Lead the development of cyber security architecture and designs of enterprise IT COTS security solutions into geographically dispersed data centers | • As a program management lead, align business objectives and requirements to mission requirements | • Conduct design and discovery workshops with multiple stakeholders | • Create solutions that balance business requirements with information and cyber security requirements | • Identify design gaps in existing and proposed architectures and recommend changes or enhancements | • Ensure the mapping of data elements provided by COTS products to the Logical Data Model | • Lead and/or support the development of solution product costs for procurement | • Work internally to develop strategic plans for architecture, engineering, and integration | • Provide reporting and feedback to senior management as required | • Document, manage, and report on project risks and opportunities | | Position is remote in Washington DC area only, and will periodically require being onsite at the Maximus McLean, Virginia office. | | Education and Experience: | • Bachelor's degree; additional experience would be considered in lieu of degree | • Minimum of 4 years of enterprise IT architecture experience and a minimum of 12 years of hands-on enterprise IT engineering experience for a total of 12 to 16 years of experience | • Experience implementing multiple types of technical solutions using COTS solutions in complex and heterogeneous IT data centers and commercial cloud providers. | • Architecting, designing, engineering, integrating, configuring, and deploying COTS solutions into data centers | • Understanding of 2 or more of these IT/Security functions; identity and access management, networking, and system engineering and application development. | • Leading enterprise IT solution activities from cradle to grave | • Understanding the data sets or information provided by COTS tools in support of the needs of the organization | • Minimum of 4 years of experience architecting or engineering within Fed/CIV, DOD, or Client | • Must be able to speak to emerging Cybersecurity, Cloud, or other IT technology trends | • Experience collaborating with Agencies to mature operational processes, reduce redundancies, and develop innovative solutions | • Experience understanding organizational needs, proposing solutions, and managing project execution efforts designed to deliver overall program benefits for Government Agencies | • Experience collaborating with US Government Agencies and commercial entities to develop IT service program maturity in accordance with Federal IT mandates and best practices | • 8 Years' experience in ensuring customer satisfaction, problem resolution, and risk management on several medium to large projects | • Experience in conducting assessments of an Enterprise by reviewing technical documentations, conducting interviews and workshops to identify gaps and develop tailored solutions is highly desired | • Demonstrated experience in security solution design using existing and emerging technologies to achieve enterprise solutions | | Preferred Skills/Qualifications: | • Microsoft Applications (Word, PowerPoint, Excel) | • JIRA experience | • iServer experience | • Ability to present to senior leadership and the client | | Additional Requirements as per contract/client: | Green Card Holder / US Citizens only
Maximus is searching for an AWS Cloud Architect with Kubernetes subject matter expertise with hands on experience managing, deploying and maintaining Kubernetes Clusters in AWS. | | The qualified candidate will work with customers and other operations team engineers in automation and Security to architect containerization based solutions and improve reliability. Must be able and willing to document their processes using agile methodologies. In addition, this individual should be inquisitive to new technologies and learn at a fast pace. | | Essential Job Duties: | •Must have industry certification (i.e., AWS Solutions Architect, Kubernetes Administrator certification, HashiCorp Terraform Associate, etc.). | •Must quantify failures and availabilities in a prescriptive manner (SLIs, SLOs, SLAs).Monitor all customer-facing applications and infrastructure to ensure they are working optimally. | •Must be a fast-learning individual who is resourceful and has an inquisitive mindset. | •Resolve support escalation cases by troubleshooting issues and finding opportunities to improve application’s architecture and system infrastructure. | •Must work efficiently and have an agile mindset. | •Familiarity with implementation of gradual changes, phased deployments (canary deployments), and intermediate change. | | Position is remote in Washington DC area only, and will periodically require being onsite at the Maximus McLean, Virginia office. | | Education and Experience: | •Bachelor’s Degree; Additional experience would be considered in lieu of degree | •At least 12 years of related experience | •Experienced and certified AWS Solution Architect | •Hands on experience managing containerized workloads and services with Container Orchestration using Kubernetes (AWS EKS preferred)At least 2 years of experience administrating Kubernetes and creating deployments yaml (any flavor, but prefer EKS) | •Expertise should Include application lifecycle management, installation, configuration and validation, networking, scheduling, security, cluster maintenance, core concepts, storage, and more. | •Knowledge required to build and manage Dockerfile to be deployed on Kubernetes deployments. | •Minimum of 3 years experience working intimately with Kubernetes (SME Level) | •Fluency and expertise with Jenkins, Git | •Strong experience with CFT, Terraform, Ansible Playbook development | •Intermediate-level scripting in Bash. | •Log shipping application logs to Splunk and AWS Cloud watch | •Expert level RHEL 8, using cloud-init for provisioning. | •Experience implementing a continuous integration (CI) or continuous development (CD) pipeline in Jenkins using Declarative Pipeline language | •Must have a good understanding and fluency of AWS native services and industry standard Saas, PaaS, and IaaS Solutions. | | Additional Requirements as per contract/client: | Green Card Holder / US Citizens only
The Cloud Architect is an accomplished technical leader, proactive customer-focused advocate, a team player with solid understanding of cloud computing and technology systems, as well as experience designing and transferring applications to the cloud. The candidate will be responsible for architecting highly scalable, available, and elastic solutions that implement industry best practices using cloud-based solutions with specific understanding of Google Cloud Platform (GCP) and familiarity with Amazon Web Services (AWS). | | This individual will be involved in the design, review of architectures, and construction of cloud service provider environments. The candidate should have a positive attitude and excellent communication skills to effectively share the knowledge. The candidate must have hands-on experience evaluating and implementing cloud strategies and program architecture. The candidate must have hands-on experience with architecting cloud solutions and migrating on premise computing to cloud infrastructure. The ideal candidate will have a strong foundation, supporting deployments in a GCP environment. | | Essential Job Duties: | •Provide guidance and technical oversight, brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients | •Present technical solutions, guidance, governance and participate in architecture and design reviews | •Architect, design and lead the efforts in securing the cloud solutions | •Create a well-informed cloud strategy and regularly evaluate cloud applications, hardware, and software | •Responsible for gathering system requirements working with application architects, product owner, and technical leads | •Responsible for generating scripts and templates required for the automatic provisioning of resources | •Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings | •Stay well-informed of failures and complications related to a cloud offering | •Collaborate with the development teams to enable their applications to run on Cloud infrastructure | •Support client using Agile and DevSecOps Methodologies | •Build and improve the CI/CD pipelines | •Build and maintain highly available systems on Kubernetes with auto-scaling | | Position is remote in Washington DC area only, and will periodically require being onsite at the Maximus McLean, Virginia office. | | Education and Experience: | •Bachelor’s Degree in Computer Engineering, Computer Science, or a related field with more than 12 years of relevant experience | •At least 5 years of Cloud platform Engineering experience including architecting cloud solutions at an enterprise level | •Direct experience with GCP and familiarity with AWS | •Development experience with programming/scripting languages: Java/J2EE, Python, JavaScript frameworks (NodeJS, Angular), Web Services | •Experience with Agile/continuous integration/DevSecOps | •CI/CD pipeline implementation and usage – leveraging tools such as Jenkins, Ansible, Tower, Veracode, CAST, and test automation tools (IBM RFT, Selenium, etc.) | •Ability to influence peers and superiors (technical and business) the strategic direction of overall solution | | Additional Requirements as per contract/client: | Green Card Holder / US Citizens only
The Solution Architect will work closely with the COTS vendor and the product owner to help develop solutions by gaining deep solution knowledge; conducting market research; generating product requirements; determining specifications, production timetables, pricing, capacity management, partnering with Sales and time-integrated plans for product implementation and operations support. | | Job Duties/Responsibilities: | •Closely work with the product owner and the COTS application vendors that are in use with the project initiative | •Assist with writing and solution diagrams for Contact Center government statements of work, RFIs, and RFPs. | •Determine platform configurations, development and implementation aligned to customer requirements on an ongoing basis | •Monitor platform configuration and operations on a regular basis to evaluate, analyze and recommend enhancements and upgrades | •Recommend the nature and scope of present and future product lines by reviewing platform specifications and requirements; appraising new ideas and/or platform changes | •Provide source data for product line communications by defining product marketing communication objectives | •Engage with the product owner to assess capacity and platform availability requirements by reviewing program implementation pipeline and adjusting capacity levels to program schedules | •Coordinate with all other IT team(s) to appropriately engage and support the upkeep of Contact Center platforms | •Provide 24x7 on call support based on critical reported incidents, and coordinates with the COTS vendor and product owner | •Participate and support platform solution architecture for new implementations, enhancements and upgrades | •Serve as the SME for and maintains knowledge of Contact Center solutions | •Assist with the update and maintenance of all platform specific documentation | •Support regular, ongoing platform certification activities (FedRAMP) as required | •Support customer specific Authority To Operate (ATO) activities as required | •Maintain professional and technical knowledge by attending vendor provided platform workshops; reviewing release notes, professional publications; establishing personal networks; participating in professional societies | •Contribute to team effort by accomplishing related results as needed | | Education/Requirements: | •Bachelor’s degree from an accredited college or university required | •At least twelve (12) years of experience in software development or infrastructure | •At least ten (10) years of experience with Contact Center technology; IVR, ACD, WFM & Reporting | •At least five (5) years of detailed telephony infrastructure engineering knowledge and experience configuring and supporting (including Switch installation and configuration as well as routing design and platform trouble shooting) one of the following telephony platforms; Cisco, Genesys, Avaya, Amazon Connect or NICE inContact (or like Cloud Contact Center platform) | •2 Years experience on architecting Amazon Connect | •Certification on one or more Contact Center Suites; Cisco, Genesys, Avaya, Amazon Connect or NICE inContact (or like Cloud Contact Center platform) | •Advanced knowledge of networking principles and applications | •Knowledge of the contact center market and related products and industry | •Excellent networking skills, especially with regard to distribution channels and vendor relations | •Ability to manage vendor relationships | •Strong motivational skills, especially when it comes to leading a team | •Up to 25% travel | •Federal or State Government experience preferred | | Additional Requirements as per Contract/Client: | •United States Citizenship or Permanent Residency
The DevSecOps Cloud Architect calls for a unique combination of being adept at developing Application and Solution architectures on multi-cloud platforms (AWS major), leveraging complete infrastructure automation, CICD pipelines creation with code quality, and security gates. The role calls for being very hands-on, guiding R&D teams in a startup-incubation environment. Expertise in cloud-native technologies, containers, micro-services is very desirable. Preference is for candidates with demonstrable experience releasing production code, developing PaaS/SaaS offers on AWS and other cloud platforms. Having a domain in security and compliance is a bonus. The candidate must have a “can do attitude “and a go-getter when it comes to innovation, proactively designing and implementing the technical solutions, and talented problem solver. | | Essential Job Duties: | •Innovate, and develop cutting edge cloud solutions through automation – IaC (Infrastructure as code), DevSecOps tools (CICD, Code quality, security, and monitoring), and cloud services | •Ensure the infrastructure, services, and applications developed meets all standards including, security, monitoring, performance, and SLAs. | •Proactively learn and expand expertise on newer technologies and industry best trends to support new and existing business programs. | •Consult, and collaborate with project teams on technology and solutions | •Communicate architecture guidelines and technical details to technical and non-technical audiences. | •Lead efforts of virtual teams. Understand regional cultural considerations and forms tight working relationships. | •Participate in Innovation activities by commenting and generating ideas and leading a team that can be multisite. | •Coach and mentor various teams regarding Cloud best practices, cost optimizations, and efficiencies. | •Participate and contribute to FedRAMP security audits, documentation, AWS Well-Architected reviews. | | Position is remote in Washington DC area only, and will periodically require being onsite at the Maximus McLean, Virginia office. | | Education and Experience: | •Computer Science/EE undergraduate/Engineering degree and a minimum of 12+ years of experience in software architecture/development with last 4-5 years working on DevSecOps, CICD in Cloud environments - preferably AWS cloud | •Certifications- AWS Solution Architect or AWS DevOps Engineer | •Demonstrated experience leading and developing complex applications using Terraform, Cloud formation, Python, setting up CICD pipelines, AWS ecosystem, Elastic Search, and Agile framework | •Hands-on working experience in Terraform (IaC), Jenkins groovy scripts, and Python. Must have a development background and thinking. | •Extensive experience in installing, configuring, integrating, and maintaining tools and technologies like Jenkins, JIRA, SonarQube, Fortify, Git, ZAP, Nessus/Anchore – etc. and automating monitoring using ELK / Grafana stacks | •Extensive experience in consuming and configuring AWS services – ECS, EKS, ECR, S3, RDS, KMS – etc. | •Must have a working knowledge of Kubernetes or container technologies like ECS, EKS, OpenShift, etc. | •Ability to articulate and explain the high-level architectures and design ideas to larger audiences and stakeholders. | •Solid Understanding of Cloud-native pillars such as Cost, Security, Performance, Resiliency | •Team Player, leader, and mentor | •Excellent written and verbal communication skills. Speak clearly in plain English and comprehend others. | | Desired Skills: | •Developing reference architectures and developing code based on reference architectures | •Customer-focused with a bias for rapid prototyping, designing, and scaling | •Understanding of newer AWS offerings like SageMaker, Kubeflow, Rekognition, and other AI/ML services. | •Understanding of IDM solutions like AWS Cognito, Okta, and Keycloak | •Knowledge of security & encryption using Vault, HCM, KMS, etc. | •Knowledge of event driven architectures, streaming data using Kafka streams etc. | •Knowledge of Security industry frameworks like FedRAMP, NIST, CIS Benchmarks – etc. is desirable. Experience in building IaaS/PaaS/SaaS models with FedRAMP security controls is an additional advantage. | •Ability to work in small/large teams that are distributed; Hands-on mindset with the ability to guide R&D teams on Cloud and SaaS/Application architectures for Cloud | •Ability to respond to RFI/RFPs and provide technical solutions and strategies | •Willing to interact with senior client representatives face to face. | •Advanced knowledge of engineering concepts/principles | •Proactive, analytical, and capable of influencing | | Additional Requirements as per contract/client: | Green Card Holder / US Citizens only
Maximus is in search of a Senior Project Manager, Organizational Development. This position aligns to the Learning and Organizational Development (L&OD) department, the centralized global Learning & Development function for Maximus that is a part of the Corporate Human Resources organization. L&OD oversees key talent management and development processes, programs, and services that are designed to develop and enhance the skills of our employees. | | The individual in this role will work closely with multiple stakeholders including management, internal partners, and external vendors to support the successful development, implementation and ongoing delivery and operations of a variety of learning projects and programs related to key talent management areas.
Maximus is seeking a Clinical Assessor to conduct face to face biopsychosocial assessments to determine Functional Capacity Outcome (FCO).*The selected candidate will be required to work onsite in the Jamaica, NY office.
Maximus is seeking a Clinical Assessor to conduct face to face biopsychosocial assessments to determine Functional Capacity Outcome (FCO).*The selected candidate will be required to work onsite in the Jamaica, NY office.
This role is responsible for delivering consulting project activities (including system implementation/modernization) for medium to long-term engagements requiring varied interpersonal and technical skills.
The Quality Improvement Team Lead (QI Specialist) will partner with operations to coach individuals and small teams on quality score improvements. | | Essential Duties and Responsibilities: | •Responsible for assisting with development of job aides, completed quality audits, and delivering training. | •Audit functional areas and provides recommendations for improving systems, processes, and procedures. | •Deliver coaching to existing staff on current processes and on process improvements and system changes. - Participate in sessions to plan trainings and to assess calibration techniques used to evaluate trainings. | •Assist in writing material for new training programs; reviews, evaluates, and modifies existing and proposed programs. | •Provide Team Lead with feedback regarding QA/QI processes, tools, and systems. | | Minimum Requirements: | •High school diploma or equivalent with 4+ years or AA with 2+ years of related call center quality improvement coaching experience.