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Director, Technical Writing

: Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | As part of the digital creative agency, the Director of Digital Content Strategy will play a pivotal role in transforming complex government benefits programs and improving the total experience across all communication channels. | | Essential Duties and Responsibilities: | •Direct the strategy and development of print and digital content for government programs. | •Direct planning, staffing, budgeting, schedules, delivery, and quality to meet business requirements. | •Develop and recommend innovative methods, techniques, and criteria for project execution, workflows, and content development. | •Coach writing team, manage assignments/schedules according to priorities, and ensure successful completion of tasks. | •Review project deliverables to ensure compliance with acceptance criteria and contract requirements. | •Provide accurate and timely communication of risks, issues, and mitigation plans. | •Develop and maintain resource forecast, status reports, and financial tracking. | •Build relationships and grow trust with clients, stakeholders, other departments, and digital team. | •Influence others to accept and follow policies, procedures, practices and approaches. | | Minimum Requirements: | •Bachelor's degree in related field required. | •10-12 years of related professional experience required. | •Experience in technical writing and/or plain language writing and editing. | •Experience in digital writing and editing (e.g., websites, mobile apps, web chat, etc.) | •Experience with cutting edge content management software and/or tools to maintain/search written print and digital program materials. | •Experience with Adobe Creative Suite and Adobe Experience Manager is strongly preferred. | •Experience working with Agile teams is preferred. | •Minimum 2 years of demonstrated success managing a department of professional level employees. | •Proficient in Microsoft O365.

Junior Full Stack Developer

: The Full Stack Developer is a team player with substantial software engineering experience, proactive customer-focused advocate, preferably with some experience within the Federal sector. The candidate must have hands-on experience with implementation and integration of enterprise level software development. The ideal candidate will have a good foundation of the Java, JEE platform, REST, JavaScript, Web Content Accessibility/USDS, UX, and SQL/data modelling. | | •The candidate must demonstrate a willingness to learn new cutting-edge technologies and overcome technical challenges in a fast-paced environment. | •The candidate will provide design, and implementation expertise to a cross-functional agile software development team. | •The Full Stack Developer will play a key role of migrating enterprise applications into a consolidated application which leverages DevSecOps, cloud computing. | •The candidate must work independently while keeping team informed on progress and issues. | | Education and Experience | •Bachelor’s Degree; Five (5) years or more would be considered in lieu of a degree | •At least three (3) years of related experience | | Technical Requirements: | •Design and develop Restful APIs and UI Components using JavaScript Framework | •Utilizing Security/Authentication frameworks like SAML, Oauth or OpenID Connect | •Using entire Spring framework (MVC, Security, JPA/data) with Code quality tools such as Sonar etc. | •Utilize SCM Technologies (Git, SVN, CVS) for version and configuration management | •Build and deployment using pipeline automation tools (Jenkins, puppet, chef, etc.) | •Develop utilizing scrum/agile, SDLC, with online Issue Boards (Jira, Rally, etc) for coordinating collaborative user story work | •Working knowledge of RDMS databases such as: Oracle and H2 | | Additional Requirements: | •Need someone who is hands on and very good at UI technologies like Angular, React, Node with experience in CSS3 and Bootstrap | •AWS knowledge is plus | •Must be able to work seamlessly between UI and the backend services | •Must a fast learner and able to work independently

Medical File Clerk - Veterans Services

Medical Record Bookmarkers supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by facilitating providers’ review of the veteran’s medical records by providing the pertinent information that is being requested. Bookmarkers have the responsibility of going through an entire medical record and determining what is pertinent to the case using the tools at their disposal and best judgment. Candidates must possess the desire to assist our wounded veterans and service members with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment. *This position is temporarily remote due to Covid-19, however, you must be able andwilling to work on site in our Houston, TX location when needs arise.

Quality Assurance Analyst, Bilingual Mandarin – Remote

Maximus currently has an exciting opportunity for Bilingual (Mandarin) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Mandarin and English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!

Quality Assurance Analyst, Bilingual Bengali – Remote

Maximus currently has an exciting opportunity for Bilingual (Bengali) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Bengali and English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!

Quality Assurance Analyst, Bilingual Haitian Creole – Remote

Maximus currently has an exciting opportunity for Bilingual (Haitian Creole) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Haitian and English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!

Quality Assurance Analyst, Bilingual Korean – Remote

Maximus currently has an exciting opportunity for Bilingual (Korean) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Korean and English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!

Quality Assurance Analyst, Bilingual Cantonese – Remote

Maximus currently has an exciting opportunity for Bilingual (Cantonese) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Cantonese and English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!

Quality Assurance Analyst, Bilingual Russian – Remote

Maximus currently has an exciting opportunity for Bilingual (Russian) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Russianand English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!

Quality Assurance Analyst, Bilingual Spanish – Remote

Maximus currently has an exciting opportunity for Bilingual (Spanish) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Spanish and English. This is a remote, work from home position. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!#BILQAANYIA

Medical Office Assistant - Veterans Evaluation Services

Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism. *Must live in or near Westminster, MA. **Candidates must be willing to travel to provide support to other clinics within the region. This position is Hybrid Remote, with the opportunity to work remotely approx. 20% with 80% in office/travel. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment. Pay and Benefits- Great pay based on location and can range from $20-$22.00/hour- Paid, comprehensive training - Supportive work environment- Many opportunities for promotion and career advancement into global company

Federal Marketing Manager

: We are seeking a dynamic, highly driven, and creative individual to join the MAXIMUS Federal Marketing Team. As an Account-Based Marketing Manager, you’ll own the strategy, execution and optimization of 1:1 ABM initiatives that drive awareness, engagement, and expansion into key target accounts. This person will work closely with the Federal Sales/Business Development Team to ensure alignment of efforts to support near-term opportunities and long-term growth strategies. This person will have access to top martech tools available to help you build, execute and measure programs. If you’re a strategic marketer who is passionate about ABM and the Federal market, we’d love to hear from you! | | Essential Duties & Responsibilities: | •Plan, create and execute highly targeted Account Based Marketing (ABM) strategies and programs to drive sales pipeline and advance sales opportunities for engaged target accounts, leveraging multiple channels including email, web, digital advertising, events, webinars and social. | •Leverage target account data to create and execute account specific marketing strategies for top agencies. Develop account specific messaging, programs and plays that will effectively drive demand, account engagement and accelerate the sales cycle. | •Collaborate with Sales/Business Development leaders on selected 1:1 account marketing strategies. Leverage activity and intent data to optimize programs and plays for targeted marketing. Monitor, track and report on engagement on accounts across programs and provide recommendations based on results. | •Develop a channel component of ABM campaigns to leverage the joint brand position for joint solutions. | •Ensure brand compliance in all marketing materials and communications for the Company. | •Partner with corporate marketing on company initiatives to support the Federal business. | •Strong understanding of digital marketing and audience acquisition strategies as applied to campaign development and management. | •Perform other duties as assigned by leadership. | •Ensure timely deployment of initiatives and campaigns by managing stakeholders, partners, budget, timelines and processes. | | Requirements & Qualifications: | •Minimum of 5 years of related experience, specifically marketing that supports technology and digital offerings for federal government programs, 2 years focused on Account Based Marketing. | •BA/BS degree (marketing or business preferred). | •Deep experience marketing into enterprise and Federal government accounts, working closely with sales organization. | •Experience working with Salesforce, ABM tools and marketing automation tools (Hubspot, Pardot, Marketo) | •Exceptional writing and editing skills | •Very strong organizational skills, with the ability to prioritize multiple projects and communicate statuses with stakeholders | •Ability to lead in cross functional team environment | •Ability to think creatively and develop and apply new approaches, programs and techniques. | •Strong problem solving skills, ability to drive strategy, act on your feet and make critical decisions. | •Solid track record interfacing with internal and external constituents. | •Ability to manage vendors effectively. | •Expert use of Microsoft PowerPoint, Word and Excel, video collaboration tools

Salesforce Lead

#salesforcelead #salesforce #salesforcedeveloper #systemsanalyst #computersciencejobs #ITdeveloper

: The Salesforce Lead and to be an aspiring architect must design, develop, and articulate solutions based on strategic business and technical requirements. The Salesforce Lead will work with program managers, technical peers, clients and business partner and ensure appropriate and cost effective solution is adopted. The candidate must have full life cycle experience and progressive leadership in software development activities. Must have hands-on and progressive experience in performing customizations, configurations and integration of Salesforce platform to include vertical offerings like Sales, Service and Marketing clouds. Should have experience in Salesforce Community customization and configuration. Capable of leading multiple technical teams and projects. Should have a positive attitude, excellent communication skills and effectively share the knowledge with team members. The ideal candidate will have a good foundation of the Salesforce and its offerings including clear understanding of Security and ATO process, responding to RFI, RFQ and RFP. | | The candidate must demonstrate a willingness to learn new offerings from Salesforce and overcome technical challenges in a fast paced environment. The candidate will provide design, and implementation expertise to a cross-functional software development team. | | Job Duties: | •Meet with stakeholders to understand requirements, determine design and perform gap-analysis to identify appropriate deployment strategy | •Configure and customize Salesforce application/solution as per business requirements and expectations using out-of-box features and Salesforce platform (force.com) | •Leverage no-code/low-code approach to minimize future upgrade challenges | •Integrate Salesforce application/solution using natively available integration techniques like REST/SOAP etc. | •Create and design components such as VisualForce and Lightning Web Components | •Create and design components using process builders and flows | •Configure communities including designing UI/UX for end users | •Evaluate, ensure and recommend appropriate solution is leveraged – platform vs Service cloud | •Brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients. | •Follow best practices and continuous improvement process to identify future upgrade issues and design considerations | •Lead a team of Salesforce developers and admins | •Capable of responding to RFI/RFP, providing pricing estimates and analysis | •Capable of running daily scrums/stand-up meeting and remove impediments to developers | | Requirements: | •Bachelor’s Degree in Computer Science, Information Systems or Engineering from an accredited college or university is required | •At least 12 years of IT experience (like JAVA/.NET programming, COTS solution etc.) | •At least 5+ years of Salesforce experience | •Should have led a team of 5+ developers | •Excellent verbal and written communication to technical audiences, non-technical audiences, and senior management | •Solution Architect experience on implementation projects using Agile approaches | •Excellent understanding of Salesforce architecture, declarative capabilities, platform configuration and related limits and how they influence design | •Integrate with 3rd party solutions using industry standard techniques like REST and experience in using integration tools like MuleSoft | •Supervisory experience in leading Salesforce developers and admins | •Salesforce Certified Application Architect or System Architect preferred (Alternatively 3 or 4 certification in Salesforce that leads to Architect level certifications) | •Salesforce Certified Technical Architect desired | •Should have good communication skills including presenting use cases and conducting design sessions with stakeholders | | Additional Requirements as per contract/client: | •Ability to obtain and maintain public trust security clearance | •Preference for citizens and permanent residents; Willing to sponsor visa for qualified candidates

Network Architect - REMOTE

: Architect – Network Engineering | | The Network Architect will use their experience and knowledge of principles, theories, and concepts of routing, switching, and security technologies to create network solutions. This role collaborates with technical and business leaders to develop solutions and designs to execute customer strategies, create greater efficiencies, and transform the enterprise network. The focus of this position will be on LAN, WAN, WLAN, SD-WAN and data center technologies. Working directly with the customer the Network Architect builds trust with stakeholders and owns the design process. The Network Architect works closely with Engineering, Delivery, Operations, and project management to ensure the customer’s requirements are met. | | Job Duties and Responsibilities: | | • Knowledge of AWS and AWS network connectivity (i.e. Direct Connects) desired (AWS CCP or greater preferred) | • Experience scripting and automating network changes. (Python, Javascript) | • Understanding of Agile methodologies (SAFe, Kanban, Scrum, etc…) | • Design, implement, and support solutions involving, but not limited to, WAN, LAN, WLAN, Data Analytics, Security and | Virtual (e.g.; Virtualization, SDN, NFV) technologies. | • Create client solutions based on business requirements involving advanced networks, data center, security, and | virtualization technologies; as well as development of fault and performance management policies and automation | rules. | • Collaborate with Engineering/Planning, IT, Product Development, and various MAXIMUS and external delivery and | support teams to manage the design and implementation of client projects. | • Provide technical training and support for the Network Operations team. | • Develop a deep knowledge and strong ability to articulate MAXIMUS offerings across multiple disciplines including | data, voice, managed services, IT, security and mobility strategies. | • Translate customer business issues/opportunities into technical solution/business requirements | • Analyze, evaluate, and communicate network capacity and performance data with the objective of driving | improvements to customer's network. | • Oversee customer network documentation such as solution design document, record of change, and network | diagrams. | • Create presentations and demonstrations related to technology, process, or client solutions as necessary | • Author and deliver network designs, statements of work, and technical project plans incorporating service and | program management activities | | Education and Requirements: | | • Bachelor’s Degree in Computer Science, Engineering or related field | • Six years of experience providing architecture design of enterprise network infrastructure and establishes enterprise | infrastructure technology standards and multi-platform hardware/software solutions for enterprise routing and | switching environments. | • Excellent written and verbal communication skills across both business and technical audiences. | • Exceptional time management and organizational skills | • Attention to detail and accuracy | • Ability to self-manage and motivate, to work well under pressure and manage multiple projects at the same time, using | sound judgment. | • Performs other duties as may be assigned by management | | Preferred Experience: | | • Strong working level knowledge of IP Networking. Routing protocols (OSPF, ISIS, BGP), signaling protocols (RSVP, | LDP), Segment Routing, QoS, IP VPN, VPLS, eVPN, BRAS, NAT,DPI etc. | • Advanced Enterprise Networks Architecture, Collab, Cisco CCIE Data Center; Security certification, | • Strong customer service orientation; obsessed with customer experience | • Ability to demonstrate critical thinking, business analysis, and complex problem-solving skills. | • Spirit of collaboration in particular with staff in other IT teams to coordinate relevant activities. | • Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology | standards. | • Intra-cloud/VPC troubleshooting | • Troubleshoots and corrects system problems as needed.

Technical Recruiter (Remote)

: A Technology & Solutions Consulting Recruiter is a member of the recruiting team focusing on hiring our top talent, serving as a primary recruiting point of contact for a variety of teams, and will have significant influence and impact over the delivery of recruiting services to our clients.

Senior Workforce Planner

Senior Technical Recruiter

: Job Description Summary: | | We are seeking a talented, results oriented Senior Technical Recruiter with a passion for delighting the client and candidate to join our recruiting team. You will be supporting Technology & Solutions Consulting teams to help propel technical recruiting and strategy, along with candidate generation and closing of candidates. Our Senior Recruiter is a member of the recruiting team focusing on hiring top talent, serving as a primary recruiting point of contact, and will have significant influence and impact over the delivery of recruiting services. This individual serves as a recruiting partner and advisor to several business units within a high growth consulting organization.

Medical Office Assistant - Veteran Services

Sr Analyst, Federal Pricing

: The successful candidate for this position will be responsible to deliver and/or oversee pricing aspects of proposal submission in response to Request for Proposals (RFPs.) The successful candidate for this position reports to the Pricing Manager but will work very closely with the Proposal Response Team | | Job Duties | •Read RFPs, prepare clarifying questions related to pricing, and prepare estimates related to proposed solution; | •Accept pricing inputs from various divisions (operations, HR, facilities, telecom, technology, etc.) and independently validate the soundness of the received inputs; | •Compile consolidated price based on received inputs; | •Identify key financial risks related to the proposed solution, and run what-if analyses to quantify risks and recommend mitigation strategies; | •Maintain competitive data and produce Price to Win (PTW) estimates | •Finalize accounting treatment for revenue and costs to provide estimates of free cash flow, operating income, and net present value | •Present the key pricing highlights, risks, and mitigation to the executive team consisiting of CEO, CFO and Group Presidents | •Perform other duties as assigned by leadership | | Education and Experience | •Bachelor’s degree from an accredited college or university in Accounting, Business Administration, Finance or Economics or related field of study | •At least five (5) years of related work experience in pricing or corporate finance | •Federal Pricing Experience is desired | •Strong organizational, verbal, written, analytical, problem solving, teamwork and communication skills required | •Demonstrated hands-on work experience and knowledge of pricing, including reading and reviewing RFPs | •Must possess strong proficiency with MS Excel, Power Point, and Word | •Ability to do hands on analysis at micro-level while presenting findings at high-level | •Demonstrated ability to effectively interact with and present to executive management | •Ability to work in a fast-paced, deadline driven environment delivering results and quality services | •Demonstrated experience to execute multiple tasks simultaneously working in a team or independently

CANS Assessor

About MaximusMaximus is a global organization that partners with national, state and local governments to provide critical health and human services. With decades of experience designing, developing, and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About the CANS (Children/Adolescent Needs and Strengths)NY state laws and regulations require that an assessment chosen by OPWDD must be used to review and record a person’s strengths and needs as a condition of receiving OPWDD services. OPWDD has authorized Maximus to conduct these required assessments for individuals ages 17 and younger, using the Child and Adolescent Needs and Strengths (CANS). The CANS is a person-centered assessment tool that is very effective at helping OPWDD to learn more about the strengths and needs of children and adolescents with intellectual and/or developmental disabilities. The CANS provides important information to assist with care planning and connecting individuals with appropriate services. Our dedicated team is proud to be part of the OPWDD program. We are doing great things every day! Position OverviewWe are looking for a well-qualified and passionate health care professional for a new position with the CANS program. CANS Assessors will be responsible for conducting CANS assessments with individuals with intellectual and/or developmental disabilities. The incumbent will be responsible for arranging, conducting and thorough assessments using a person-centered approach. This is a limited-service position, anticipated to extend for the contract duration of 18 months. The position may be shortened or lengthened based on business needs.If you meet position qualifications, this is a great opportunity to gain valuable experience and grow your career. Position Summary- Outreach to individuals and their caregiver/primary supports as necessary during assigned schedule - Schedule and coordinate the assessment process with individuals, caregiver/primary support and Care Managers/providers in the home and/or community or via telehealth using a person-centered approach- Schedule and conduct the assessment at a location and time which is most convenient for the individual- Utilize an in-person, person-centered interview process as part of the assessment process (e.g. conversational style that starts with the person)- Conduct additional interviews with caregiver/primary support and utilize multiple sources including records to verify information and coding prior to finalizing the assessment- Arrange formal interpreter services as needed- Complete all assessments utilizing the provided software- Code the assessment accurately based on training- Document all case activity as per program requirements- Meet or exceed established monthly productivity standardsWhat You Will NeedBachelor’s Degree from an accredited college or university required in an OPWDD approved health or human services field. Minimum of one year experience working directly with individuals with intellectual and/or developmental disabilities Willingness to travel required; vehicle may be required depending on region. Must be willing and able to accommodate varying schedules and hours; some evenings and weekend hours requiredPreferred experience Minimum of one year conducting assessments with individuals with intellectual and/or developmental disabilities; experience in adapting interviewing skills to elicit information from individuals with intellectual and/or developmental disabilities, their families, caregivers and staff, and various clinicians. Experience working with children with intellectual and/or developmental disabilities and their families and knowledge of the supports and services available.

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