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Quality Improvement Sr. Coordinator, Call Center Operations

: The Quality Improvement Team Lead (QI Specialist) will partner with operations to coach individuals and small teams on quality score improvements. | | Essential Duties and Responsibilities: | •Responsible for assisting with development of job aides, completed quality audits, and delivering training. | •Audit functional areas and provides recommendations for improving systems, processes, and procedures. | •Deliver coaching to existing staff on current processes and on process improvements and system changes. - Participate in sessions to plan trainings and to assess calibration techniques used to evaluate trainings. | •Assist in writing material for new training programs; reviews, evaluates, and modifies existing and proposed programs. | •Provide Team Lead with feedback regarding QA/QI processes, tools, and systems. | | Minimum Requirements: | •High school diploma or equivalent with 4+ years or AA with 2+ years of related call center quality improvement coaching experience.

Attorney - JD (Licensed to practice in Kansas)

Child Support Caseworker

: The Case Management Counselor is responsible for helping to ensure that the customer is able to access and receive program services.

Branding Policies & Procedures Document Intern

The Branding Policies & Procedures Document Internship is an exciting opportunity to work within the Clinical Services department of Maximus. If you love to learn and want to make a positive impact while growing your career, apply now! This position offers rare real-world experience working within a publicly-traded, global, government services consulting corporation. The selected intern will gain knowledge of general business principles, corporate organizational structure and government procurements. You will have the opportunity to learn, grow and collaborate among various project teams, consultants and senior management. The experience will include challenging work assignments, gaining insights on various improvement initiatives and building a professional network in a career field with great potential for advancement. The ideal intern will have detail-oriented document branding and updating skills plus a background or interest in learning about clinical services. An understanding of the policies and procedures followed by medical clinicians (such as therapists, nurses and and other healthcare providers) is an advantage. Guidance and training on document revisions will be provided by the Manager. Undergraduate and graduate level students are encouraged to apply. BENEFITS / COMPENSATION:Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit subject to the qualifications of their academic program. PROGRAM DETAILS:This position requires a commitment of 40 full-time hours per week for the duration of a 10-week summer program: starting Tuesday, May 30th and ending Friday, August 4th, 2023. This role is 100% remote and the team is located in the Central / Eastern time zones, but applicants from all zones will be considered. Interns will also participate in a curated program of workshops and events-- Learn from our leaders through our executive guest speaker series, continue to grow skills through our professional development workshops and build meaningful corporate connections through our summer networking events. We traditionally culminate our program with a celebration of National Interns Day in late July and by spotlighting a special project / working group activity that all interns will contribute to and complete for presentation.

: -Remote position that requires focus on assignments during usual business hours (8 AM – 5 PM ET) | | -Overall, as a member of the Knowledge Management team (less than 5 members), providing support to all teams in the Clinical Services Division to ensure individuals can complete their jobs accurately and efficiently through well-written documentation | | -Complete assigned tasks in a variety of Microsoft Suite tools, such as Word, Excel, PowerPoint, and Visio | | -Collaboratively research, identify, anticipate, and meet the needs of various teams, including Operations, Quality, Training, and IT | | -Independently complete assigned tasks, such as revising existing documents or creating new documents following corporate, division, and team standards and templates | | -Attend weekly Knowledge Management team meetings, coaching sessions, and other ad hoc meetings with various teams as needed to complete assignments | | -Provide support in administering the Knowledge Management repository system, which is currently PowerDMS | | - Work on assignments that are moderately difficult and escalate issues to Knowledge Management Manager | | -Effectively and professionally communicate using different modes, such as Microsoft Teams, email, and phone

Operations Manager - IDD & IIRS

We have an exciting opportunity for an Operations Manager-IDD (Individual Development Disabilities) & IIRS (Individual Indicator Rating Scale/SIS (Supports Intensity Scale). This a hybrid position...a mixture of remote and traveling in the field in Maryland.

Sr. Java Developer - Remote

: We are seeking Sr. Java Developers to join our team supporting an Internal Revenue Service (IRS) client. | | The Sr. Java Developer is a member of an integrated agile project team, providing input into application architecture and design. | | •Maintain direct responsibility and ownership in developing and deploying components or complete application functionality using Rational Tools or Github in J2EE environments | •Design software components from business requirements in collaboration with other team members | •Provide support to technical team, writing the necessary required documentation as per the IRS development methodology for J2EE components | •Coordinate, plan, communicate, develop, and review client presentations and documentation required under the IRS Enterprise Lifecycle | | Location of work is remote in US, but candidates ideally will be within driving distance to IRS Federal Buildings in Austin, TX, Farmers Branch, TX or Lanham, MD. There may be meetings that require in person attendance occasionally. | | *This position is contingent on funding. | | Project Specific Qualifications: | •Bachelor's Degree in Information Technology or related field from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree | •At least five (5) years of relevant experience required | •Thorough understanding and extensive experience in working with J2EE and core Java | •Implementation knowledge of Java, and Maven builds | •Working knowledge of web services, service discovery protocol, messaging protocols (RPC, REST, WS-*, SOAP, JAX-RS etc.), schema design and JMS | •Experience with web user interface design with knowledge on JSP, Javascript frameworks like Angular, Nodejs etc. | •Good understanding of design patterns, SOA principles and Micro-services | •Industry experience in performing development on JBoss’s EAP, Apache Tomcat, Weblogic or Websphere | •Experience in working with messaging framework, and EIP tools like Camel | •Some background in managed file transfer, XML Gateway and various transport protocols (FTP, SFTP, HTTPS, TLS etc.) | •Working knowledge CI/CD Pipeline | •Good problem solving skills with architectural, design and hands on development experience | •Experience working in and a general understanding of Red Hat Linux OS, or other Unix-like OS | •Experience with Shell scripting | •Excellent verbal and written communication skills | •Knowledge of MS Office Suite | •Demonstrated success in client support | | Preferred Qualifications: | •Experience with Spring webflux – reactive programming | •Prior implementation and development knowledge of Bash scripts | •Good programming language skills in Python on Linux environment | •Exposure to application server performance tuning and troubleshooting, ideally with JBoss | •Hands-on knowledge and experience with Spring, Log4i, and Rational Tools | •Understanding of application and transport layer security | •Knowledge of SQL and performance tuning technique | •Experience with JBoss Data Grid or other distributed database technologies like Terracotta | •Experience with JBoss Fuse and Jboss EAP | •Experience working with ER/Objects/UML modeling concepts | •Experience with Jenkins and automated testing techniques (SOAP UI) | •Familiar with Agile / Scrum | •Prior implementation of containerization using Docker, Open Shift or AWS EC2 instances | | Additional requirements as per Contract/Client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus). | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant.

Eligibility Specialist

System Implementation Analyst-Child Support/Child Welfare

Fully remote role...can be located anywhere in the US!

: Delivers technical consulting project activities (including system implementation/modernization) for medium to long-term engagements requiring varied interpersonal and technical skills.

Senior Director - Business Development, CDC/NIH

: The Senior Director, Business Development position will support Federal Government sector revenue and growth by developing and closing a qualified pipeline, selling specifically to the Centers for Disease Control and Prevention (CDC) and the National Institutes of Health (NIH). | | As a key leader of the Maximus Federal Sales and Business Development team, this position reports to the Vice President of Sales, Federal Health. This position is responsible for generating, qualifying, and closing new business for the company in our target Federal Health business areas, which align with Maximus Federal’s capabilities in business process management, public health, and information technology services and solutions. Key to this role will be leveraging Maximus’ past performance and capabilities to drive growth leveraging our Public Health expertise and Information Technology (IT) services including public health operations and surveillance systems, cybersecurity, data visualization, advanced data analytics, data science, artificial intelligence (AI)/machine learning (ML), robotic process automation (RPA), hybrid cloud, application development, DevSecOps, data management and hyper automation. Additionally, this individual should have a deep understanding of Health Information Technology (IT) programs, government public health programs and issues, and business process outsourcing programs within the CDC and NIH. This is an individual contributor role. | | Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. At Maximus, we believe extraordinary missions call for extraordinary results. We are a top systems integrator serving the federal government, with expertise spanning transformative technology, public health, and digitally enabled customer services. We empower the federal government to innovate and, ultimately, better serve citizens. We operate with agility and scale, delivering impactful outcomes and exceptional experiences, always. | | With more than 35,000 employees worldwide, Maximus is a proud partner to government agencies in the United States and throughout the world. | | Duties and Responsibilities include: | •Build and maintain an active pipeline of qualified opportunities at CDC and NIH through existing relationships, cold calling, client meetings, attending industry trade shows and agency meetings/events, and working with business consultants, industry partners and competitors | •Develop, drive and mature a set of key top opportunities such that an annual signings goal greater than $16M ACV is achieved by submitting a minimum of 3x that value annually in competitive proposals to the Government for evaluation. | •Aggressively and dynamically work each opportunity with thorough, complete, and repetitive customer meetings to ensure Maximus’ proposal demonstrates understanding of the customer’s objectives, challenges, environment, and budget. | •Develop winning sales strategies by leading and working in a team-oriented selling environment that includes operations, business consultants, subject matter experts, and management. | •Develop and deliver client-facing presentations | •Write effectively and work as a key part of the proposal development team, including anticipating how market and competitive factors will influence the selling of Maximus Federal offerings and services | •Establish and maintain the best possible long-term relationship with each prospect and customer to maximize future revenue opportunities. Included are meaningful business relationships with "C" level government executives. | •Active and ongoing participation, preferably in a leadership role, on the PSC Council and other industry organizations representing Maximus. | | Professional Experience/Qualifications | The ideal candidate will possess many of the following specific qualifications and experiences: | •At least 12 years of related experience | •6+ years of progressive executive sales/business development experience in complex sales of services and solutions supporting the CDC/NIH with a demonstrated history of success | •The ideal candidate has a strong technical background and/or years of selling technical solutions, can communicate effectively with clients and partners with comprehensive knowledge of technical services from concept to delivery, and can relay the requirements between clients and technical SMEs. | •Proven track record of signing new business opportunities in a government contracting space with opportunities larger than $20M | •Functional and organizational knowledge of the CDC and NIH, specifically how they operate. Knowledge of contract vehicles and proven experience within both agencies. | •Experience selling to or working with the CDC and NIH for at least the last 5-7 years | •Proven knowledge of U.S. Government procurement process and Lobbying compliance at all levels of Government | •Extensive experience selling to multi-divisional, inter-agency teams, and "C" level buyers (CEO, CIO, CFO, Department Directors, etc.) | •Proven competency and demonstrated understanding of Federal government operations and contacts and developing “best value” solutions for Federal government | •Experience with effective management of large-scale contract bids, negotiations, and client relations | •Displays leadership, business judgement and strategic thinking to anticipate market direction and client needs to propose winning solutions | •Ability to identify new markets and new business opportunities | •Ability to function well in a fast-paced environment | •Ability to work collaboratively in an executive environment | •Excellent written and verbal communication skills | •Unquestioned personal integrity and ethical behaviors | •Position is based in the Metro Atlanta area and candidate must have ability to travel up to 25% of the time | | Desired Characteristics | •Ability to partner, collaborate and influence others in a highly matrixed organization on a cross-functional team to achieve goals | •Excellent business strategy instincts – able to function well in a competitive, changing environment | •Effective problem-solving skills, one who anticipates issues and seeks out and analyzes information collaboratively to propose solutions | •Excellent organizational and leadership skills | •A personal style which encompasses a consultative approach to customer relationship management | •Intellectual curiosity, a strong work ethic and commitment to a superior work product | •Demonstrated ability to collaborate and build win-win partnerships within a firm/corporation, with a focus on understanding how to leverage technology differentiators | •Excellent verbal and written communication skills | •With full accountability for results, this person must be willing to exert themselves over sustained periods of time to accomplish their professional and personal goals while maintaining a strong level of mutual respect for peers and colleagues. They must set the standard for personal integrity, honesty, teamwork, and public accountability and motivate the entire team to the highest levels of commitment and personal effort. | •The successful candidate will possess an established professional reputation for excellence in services rendered, and the highest levels of personal integrity. | | Education | •A Bachelor's Degree from an accredited college or university is required; a technical or business degree is strongly preferred. | •A Master’s degree is preferred.

Quality Improvement Supervisor

This is an ON-SITE position located at one of our client specific sites within Indiana.

Market Strategy Intern

Who We Seek: We are seeking a rising senior to serve as an intern working to conduct strategic analysis of a Maximus capability for Summer 2023 with the aim of transitioning to a full-time role post-grad. Qualified candidates must be strategic thinkers able to pull from primary and secondary data to develop a clear, well researched picture of current and future trends in the capability. What You Will Do: The goal of the internship will be to complete an analysis of a capability Maximus posses in the market that concludes with a go to market strategy. This will include researching current and future trends, opportunities, and challenges within said capability. Once research is completed, you will create a PowerPoint presentation on the capability and present to senor executives. Qualifications:- Rising Senior or Graduate student completing their degree in 2024- Demonstrated experience in performing independent research towards a project end goal- Excellent interpersonal, written and oral communication skills- Demonstrated ability to work independently, with attention to detail, and ability to meet strict deadlines- Demonstrated experience in Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams)

Competitive Intelligence Intern

Who We Seek: We are seeking a rising senior to serve as an intern working to improve our competitive intelligence for Summer 2023 with the aim of transitioning to a full-time role post-grad. Qualified candidates must be strategic thinkers able to pull from primary and secondary data to build a complete picture of Maximus’ competitive space. What You Will Do: The goal of the internship will be to complete a competitive dashboard consolidating all competitive intelligence in Tableau. You will pull on existing research completed by the team as well as perform independent research in creating the dashboard. Once the dashboard is completed, you will present it with Qualifications:- Rising Senior or Graduate student completing their degree in 2024- Demonstrated experience in building visualizations in Tableau- Excellent interpersonal, written and oral communication skills- Experience in performing independent research towards a project end goal- Demonstrated ability to work independently, with attention to detail, and ability to meet strict deadlines- Demonstrated experience in Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams)

Intern - Enrollment Broker Operations

: The MAXIMUS Enrollment Broker Project is interested in hiring interns with backgrounds, skill sets, and career interests that align in the areas of Health Policy and/or Statistical/Quantitative Analysis. Interns hired could work on one or more of the following projects that they are interested in and gain experience working with the Texas Medicaid and CHIP Enrollment Broker project. | | 1.Assisting the Maximus Enrollment Broker project with supporting HHSC sponsored projects scheduled for summer and fall 2023. The intern will work with various Texas EB managers with project tasks ranging from assisting with meeting notes and documentation to working with staff to complete tasks on the project timeline. The intern will be exposed to working with our state client representatives within HHSC. | 2.Assisting the Maximus Enrollment Broker Project to keep abreast of Federal or State legislation or regulation updates that could impact our scope of work. This could include performing research on opportunities to increase scope for the Enrollment Broker project, doing analysis of how other states have implemented similar changes, and attending Legislative committee meetings or tracking legislation. | 3.Assisting the Maximus Enrollment Broker project with data analysis projects. The intern will work with various Operations managers along with the Reporting and Operational Research (OR) teams to assist in the analysis of data from either ongoing operations or special projects happening during the internship period. This can include analysis of raw data for trends, assisting with the development of the presentation layer for management review, discovery of additional data needed for analysis, conducting surveys to gather data, etc. | 4.Assisting the Maximus Enrollment Broker project with process improvement projects. The intern will work with various Texas EB managers on projects to include documentation of project scope and creation of a project timeline in addition to working on specific project tasks. Project tasks could include research on standards or best practices, surveys to gather data, analysis of project data to draw conclusions/make recommendations, and handing off deliverables to stakeholders. The intern will be exposed to the details of projects that work with clients enrolled in Medicaid and CHIP programs with the State of Texas. | Education and Experience Requirements | •Student currently enrolled in an undergrad program (Junior or Senior level student) with a background or interest in, Business administration, Public policy, Health policy administration, technical writing, instructional design, or similar field. | •Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint | •Strong written and verbal communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously; and the ability to work as a team member, as well as independently. | •Ability to work well and accept direction from different Managers.

Intern - EB Operations and Quality

: The MAXIMUS Enrollment Broker Project is interested in hiring interns with backgrounds, skill sets, and career interests that align in the areas of Health Policy and/or Statistical/Quantitative Analysis. Interns hired could work on one or more of the following projects that they are interested in and gain experience working with the Texas Medicaid and CHIP Enrollment Broker project. | | 1.Assisting the Maximus Enrollment Broker project with data analysis projects. The intern will work with various Operations managers along with the Reporting and Operational Research (OR) teams to assist in the analysis of data from either ongoing operations or special projects happening during the internship period. This can include analysis of raw data for trends, assisting with the development of the presentation layer for management review, discovery of additional data needed for analysis, conducting surveys to gather data, etc. | 2.Assisting the Maximus Enrollment Broker project with process improvement projects. The intern will work with various Texas EB managers on projects to include documentation of project scope and creation of a project timeline in addition to working on specific project tasks. Project tasks could include research on standards or best practices, surveys to gather data, analysis of project data to draw conclusions/make recommendations, and handing off deliverables to stakeholders. The intern will be exposed to the details of projects that work with clients enrolled in Medicaid and CHIP programs with the State of Texas. | 3.Assisting the Maximus Enrollment Broker project with supporting HHSC sponsored projects scheduled for summer and fall 2023. The intern will work with various Texas EB managers with project tasks ranging from assisting with meeting notes and documentation to working with staff to complete tasks on the project timeline. The intern will be exposed to working with our state client representatives within HHSC. | 4.Assisting the Maximus Enrollment Broker Project to keep abreast of Federal or State legislation or regulation updates that could impact our scope of work. This could include performing research on opportunities to increase scope for the Enrollment Broker project, doing analysis of how other states have implemented similar changes, and attending Legislative committee meetings or tracking legislation. | Education and Experience Requirements | •Student currently enrolled in a Master’s program with a background or interest in statistics and quantitative analysis, Quality Assurance, Quality Control, or related field | •Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint | •Skills in R and other reporting programming languages | •Strong written and verbal communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously; and the ability to work as a team member, as well as independently. | •Ability to work well and accept direction from different Managers.

Intern - Business Analyst

: Business Operations Intern | | The MAXIMUS Enrollment Broker Project is interested in hiring interns with backgrounds, skill sets, and career interests that align in the areas of Health Policy and/or Statistical/Quantitative Analysis. Interns hired could work on one or more of the following projects that they are interested in and gain experience working with the Texas Medicaid and CHIP Enrollment Broker project. | | 1.Assisting the Maximus Enrollment Broker project with data analysis projects. The intern will work with various Operations managers along with the Reporting and Operational Research (OR) teams to assist in the analysis of data from either ongoing operations or special projects happening during the internship period. This can include analysis of raw data for trends, assisting with the development of the presentation layer for management review, discovery of additional data needed for analysis, conducting surveys to gather data, etc. | 2.Assisting the Maximus Enrollment Broker project with process improvement projects. The intern will work with various Texas EB managers on projects to include documentation of project scope and creation of a project timeline in addition to working on specific project tasks. Project tasks could include research on standards or best practices, surveys to gather data, analysis of project data to draw conclusions/make recommendations, and handing off deliverables to stakeholders. The intern will be exposed to the details of projects that work with clients enrolled in Medicaid and CHIP programs with the State of Texas. | 3.Assisting the Maximus Enrollment Broker project with supporting HHSC sponsored projects scheduled for summer and fall 2023. The intern will work with various Texas EB managers and Leads with project tasks ranging from assisting with meeting notes and documentation to working with staff to complete tasks on the project timeline. The intern will be exposed to requirement refinement and approvals, agile development processes, and User Acceptance Testing/Production Validation process, which includes scenario creation, execution and analysis of impact of change. | Education and Experience Requirements | •Student has background or interest in health policy, statistics and quantitative analysis, public health, software development or related field | •Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously; and the ability to work as a team member, as well as independently. | •Ability to work well and accept direction from different Managers.

Intern - Business Analysis (PMO)

: Project Management Office (PMO) Intern | | The Maximus Texas Enrollment Broker Project is interested in hiring interns with backgrounds, skill sets, and career interests that align in the areas of quality assurance, reporting, research, and analysis to identify and recommend process improvements. Interns hired could work on one or more of the following projects that they are interested in and gain experience working with the Texas Medicaid and CHIP Enrollment Broker project. | | 1.Assisting the Maximus Texas Enrollment Broker project with process improvement projects. The intern will work with the Quality Assurance Supervisor and other stakeholders on a project to identify and provide recommendations for streamlining and enhancing the way in which QA data is reported. Project tasks could include researching and analyzing various QA reports to identify and propose a recommended solution for modifying the structure used for reporting QA data. The intern will be exposed to the details of quality assurance data which includes audit findings of various Operational areas of Medicaid and Children’s Health Insurance Program (CHIP) programs with the State of Texas. | 2.Assisting the Maximus Texas Enrollment Broker project with tracking and managing project goals and internal initiatives. The intern will work with various managers to obtain project goals and initiatives to provide recommendations for how goals and initiatives should be tracked. The intern will be exposed to working with individuals that hold positions in various levels of leadership as well as other Texas Enrollment Broker Project stakeholders. | 3.Assisting the Maximus Texas Enrollment Broker Project with helping to document the process for tracking and managing the Health and Human Services Commission (HHSC) Texas Administrative Code (TAC) Rules, HHSC policies and updates to the TAC rules and HHSC policies which impact the Texas Enrollment Broker Project contract documents or deliverables. The intern will work with the Contracts Administration Team to gather information on procedures to formalize a process document. This could include performing research on contracts processes, HHSC TAC rules and contract requirements, and meeting with Contract Administration Team members to assist with the development of a process document that details the procedures used for tracking and managing the various TAC rules and HHSC policies that apply to the Texas Enrollment Broker project. | | Education and Experience Requirements | •Student currently enrolled in a bachelor’s program with a background or interest in business administration, health policy, public health, or related field – Must have completed a minimum of 2-3 years of course work | •Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously; and the ability to work as a team member, as well as independently. | •Ability to work well and accept direction from different Managers.

Sr. IT Technical Writer

#DataSecurity #SeniorITTechnicalWriter #Developer #IT #InformationTechnology #Remote #WorkFromHome #InformationSystems #RemoteWork #InformationSystems #Coding #SoftwareEngineer #TechnicalWriter #ITWriter

: We are seeking an IT Technical Writer to support our IRS client. | | Location of work is 100% remote in US. | | •Write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions for information technology (IT) projects. | •Guide the written work of technical staff, serve as liaison between business and technical aspects of project documentation, and document progress to assure deadlines, are met. | •Document the architecture, development, and implementation activities on IT projects. | •Create, update, and manage high-quality project documentation that meets IRS acceptance criteria, to include ELC documents, acquisition strategies, use cases, or executive briefings. Create and review reports. | •Conduct research and ensure the use of proper terminology | •Translate technical information into clear, readable documents for technical and business users | •Ensure consistency, clarity, and quality in and across all types of documentation | •Conduct quality reviews of peer-to-peer and formal code reviews. | •Compile reports for results of quality review of formal code reviews. | •Engage in formatting, editing, and quality assurance on own work and the work of others. | •Receive text from technical staff and rewrite documentation in a clear and concise style. | •Provide support for the creation or application of systems analysis techniques and procedures, including consulting with stakeholders, to determine hardware, software or system functional specifications. | •Provide support for the design, development, documentation, and analysis of computer systems or programs, including prototypes, based on and related to user or system design specifications working with stakeholders. | •Improve editorial and visual standards for documents and recommends new designs, layouts and procedures as needed. | •Support documenting testing strategies and results within the assigned project(s) | •Work alone and with teams comprised of the primary client and other client stakeholders dispersed across geographical sites | •Provide status reports, attend meetings and take/distribute minutes | | *Position is contingent on funding. | | PROJECT QUALIFICATIONS: | •Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience can substitute for a degree | •At least 5 years of experience in IT technical writing and documentation | •At least 1 year of demonstrable experience within federal projects | •Experience with reviewing, analyzing and coordinating project documentation | •Demonstrated writing proficiency for multiple audiences and in multiple modes (reports, meeting minutes, presentations, IT user guides, IT manuals, IT technical specifications) | •Demonstrated ability interact with technical staff and translate technical information into clear, readable documents for technical and business users | •High level understanding of technical terminology | •Experience using Microsoft Products such as Word and Powerpoint as well as Adobe Products | •Experience with Visio | •Proven ability to work on and with teams comprised of the primary client and other client stakeholders dispersed across geographical sites | •Excellent attention to detail capability | •Excellent verbal and written communication skills | •Preferred skills: Experience working at the IRS as a technical writer; experience with and/or knowledge of IRS IRMs; experience with reviewing/analyzing requirements. | | Additional Requirements as per contract/client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus). | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant.

Senior Manager Proposal Writer

Finance & Accounting Internship

The MAXIMUS Internship program for Finance and Accounting majors prepares interns for the opportunity to be selected for the full-time MAXIMUS Financial Rotational Program. The Rotation Program is a development program for recent college graduates designed to develop high caliber individuals into future leaders who will make an impact within the company. Interns will gain an understanding of the broad scope of MAXIMUS through an internship in one of the following departments: Accounting, Business Segment Financial Planning & Analysis (FP&A), Tax, Accounting Systems, Pricing or Corporate Finance. Responsibilities- Prepares account reconciliations and various analyses supporting month end/quarter end financials- Prepares timely and accurate financial reports supporting operational finance- Ensures contract compliance on all activities- Assists with SEC reporting and internal audit- Build and maintain working relationships with operating and other finance groups and provide them with subject matter expertise assistance- Assist with special projects as required- Assist with coordination of information flow with both internal and external auditors- Performs other duties as may be assigned by management

Architect – Cloud Solutions

: The Architect, Cloud Solutions will be responsible for leading a blended team of developers to design and build the Maximus US Connection Point platform in support of a suite of eligibility and enrollment solutions for federal agencies. Connection Point has 3 main services (CRM, Customer Service, and Health Plan Enrollment Broker) | | Specifically, the CP platform enables customer journeys across multiple Healthcare programs and health beneficiary users to: | •Learn about, compare, and enroll in health plans | •Apply to programs and track application status | •Determine program eligibility | •Make payments | •Receive secure paperless communications from agencies | •Search for and select care providers | •Manage contact information and preferences | •Get answers to questions via chatbots and live human-to-human chat | •Customer Service Agents portal to enroll beneficiaries | | The Architect will also play a key role in implementing this solution across multiple contracts. This person will report to the Senior Vice President of DHA/VA Programs. | | Essential Duties and Responsibilities: | •Technologies employed: VM Ware Tanzu, Apigee API Management Platform, | •AWS Cloud Native Services: (EKS(Kubernetes), RDS, OpenSearch, CloudWatch, Elastic Load Balancers, S3, EC2, DynamoDB, Secrets Manager, KMS, Route53, Kinesis, SNS, SQS, IAM, Code Commit, Kibana, Lymbda (Python), Athena, AMI) | •DevSecOps: AWS Code Commit, Jenkins, JFrog Artifactory, Promotor, sonarqube, gradle, npm | •Working knowledge and experience in any or all of the following business and technology areas: data management, event based architecture, NoSql and NewSQL technologies, APIs, microservices, cloud technologies, software/platform/infrastructure as a service, rules engines/BPMs, machine learning, artificial intelligence, mobile/digital applications, data architecture and governance | •Two factor authentication with CAC/PIV cards | •Long-term strategic responsibility for building scalable, reliable and efficient mechanisms required. | •Develop, maintain, and enforce system standards in a FedRAMP Security Boundary. | •Provide IT governance around cloud related activities and related projects. | •Oversee customer service functions and staff daily to ensure that excellent customer service is provided. | •Interact with different levels of external and internal customers. | •Have excellent communication and interpersonal skills to translate technical knowledge into actionable direction. | | Minimum Requirements: | •Bachelor's degree from an accredited college or university required; IT or Computer Science field of study preferred. | •At least ten (10) years of related experience | •Equivalent experience in lieu of degree is accepted. | •AWS (Amazon Web Services) required | •ITIL (Information Technology Infrastructure Library) Certification preferred. | •8 to 10 years’ people or project management experience required. | •Strong understanding of ITIL processes and concepts with experiencing managing SLAs (Service Level Agreements) required. | •Experience with developing cloud based solutions and cloud automation technologies preferred.

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