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Job Locations US-FL-Ft Pierce
Requisition ID 2020-57456
Experience may substitute in lieu of degree.
Job Locations US-VA-Reston
Requisition ID 2020-58231
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS' founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. | | The Director - Technical Architect is responsible for leading the technology design and definition of healthcare and human services solutions that support MAXIMUS business processing outsourcing business and future healthcare markets. This person will be responsible for establishing, refining and providing direction, standards and best practices on all architectural aspects of application technology. This person will work with MAXIMUS IT and operations staff to design cost-effective integrated technology solutions comprised of both in house and commercial off-the-shelf products. The successful candidate will be a lead technical representative supporting pre-marketing and proposal activities. The Director - Technical Architect will be the lead spokesman and drive the decision making for technical decisions in conjunction with other MAXIMUS IT leadership and staff. | | Job Duties/Responsibilities: | •Participates with senior management to establish technology strategy, architecture and plans. | •Understands the organizational direction, goals and industry competitive environment to determine how architecture can add value to the organization and to business. | •Leads, sets direction, establishes standards, architectural governance and best practices in the application technical architecture space for Health, Human and Federal Services Solutions. | •Assesses business and systems requirements and designs against best practices, technology advances, industry standards, and business needs. Provides direction on implementing feasible, cost-effective solutions to the overall system architecture and designs to meet these needs. | •Serves as the key technical point of contact in developing technical solutions in response to Request for Proposals, Change Requests, and business needs. | •Assists in vendor and partner selections to ensure solution fit for a given set of integration capabilities and compatibility with current technologies and practices. | •Collaborates and coordinates with MAXIMUS IT security and infrastructure teams to develop strategies to fulfill security and performance requirements and assess effectiveness of the solutions. | •Provides leadership and mentors team members within the architecture shared services organization to enable individuals and organizations to design and develop scalable solutions. | •Reviews federal, state, and company policies to determine applicability to systems functionality, design, and operation. | •Performs other duties as assigned. | | Education/Requirements: | •Bachelor’s Degree in Computer Engineering, Computer Science or a related field with more than 10 years of relevant experience or Master’s Degree (Preferred) in Computer Engineering, Computer Science or a related field with more than 8 years of relevant experience. | •At least 7 years of architecture experience at an enterprise level. | •At least 4+ years architecting and delivering cloud based solutions in AWS | •Knowledge, experience and exhibits strong thought leadership in digital architecture domain and applications, in developing web services and emerging technologies such as micro services in cloud-based environments and virtualization. | •Experience of MASA Mesh model including “As a Service” models (e.g. SaaS, IaaS, PaaS) and platforms (e.g. AWS, Azure) | •Knowledge of EA Frameworks such as TOGAF, FEAF, NIST or similar | •Development experience with programming/scripting languages: Java/JEE , C#/Net, JavaScript frameworks (NodeJS, Angular), Web Services | •Experience with Agile/continuous integration/DevOps | •Demonstrated success in serving in a supervisory management role | •Excellent interpersonal and communication skills, both written and verbal | •Ability to influence peers and superiors (technical and business) the strategic direction of overall solution | •Must be able to perform comfortably in a fast-paced, deadline-oriented work environment of competing and alternating priorities | •Proven ability to develop and present technical white papers and healthcare solution presentations. Examples should be provided as possible and appropriate. | | Physical Requirements: | •Ability to sit for up to 80% of time | •Ability to lift or carry objects up to 10 lbs. | •Frequent use of computer, telephone, and office equipment (copier, fax, scanner)
Job Locations US-TN-Nashville | US-CO-Denver | US-GA-Atlanta
Requisition ID 2020-58210
This position will be staffed in Nashville, TN, Atlanta, GA or Denver, CO.
The primary purpose of the position is to provide contracts and legal support to a variety of business units throughout the Company. In this capacity, the Counsel will, among other functions, review requests for proposal from State and local government clients to determine corporate risk and assist with bidding strategy decisions; review and negotiate contracts and other transactional documents, including prime contracts, amendments, change orders, license and software maintenance agreements, subcontracts, teaming agreements, nondisclosure agreements and vendor agreements; draft contractual language; prepare executive-level briefings; attend standing meetings for supported business units; ensure compliance with all Company processes and procedures for contract approval/execution; ensure compliance with Company policy on acceptable contract terms and conditions; and draft legal correspondences. Assist with projects and other assignments as requested. | | Essential Duties & Responsibilities: | • Review and analyze Requests for Proposal to determine corporate risk | • Review and negotiate prime contracts, amendments, change orders, subcontracts, teaming agreements, nondisclosure agreements and vendor agreements | • Oversee the review of proposals and contract actions processed for the company prior to signature or negotiation, and ensure the all factors have been considered and all necessary information has been gathered | • Prepare and conduct executive-level briefings | • Represent contracts function at meetings with leadership and staff of supported business units | • Ensure compliance with all company processes and procedures for contract approval/execution | • Ensure compliance with company policy on acceptable contract terms and conditions including compliance with FAR, DFARS, other regulations, company directives | • Review all change notices and amendments to major contracts (including all contracts with development effort) affecting period of performance, funding, cost or changes to technical specifications and ensuring proper risk evaluation and mitigation | • Oversee and monitor negotiation of contractual agreements on terms and conditions that are in the best interest of the company and its client | • Prepare legal correspondence | • Implement contract policies, procedures, and other business and contractual or compliance matters affecting business units. | • Manage and direct subcontract completions and close-out process | • Other responsibilities as may be assigned by direct manager, General Counsel, Deputy General Counsel and/or Assistant General Counsel | | Requirements & Qualifications: | • Current U.S. State Bar Membership (in good standing) and Virginia Corporate Counsel Certificate (or ability to obtain Certificate within 6 months) | • 2 years of experience in the practice of transactional or corporate law | • Exceptional verbal and writing skills | • Excellent negotiation skills | • Attention to detail | • Strong work ethic | • Ability to multitask | • Ability to manage a high volume of work in a demanding, fast-paced environment | • Ability to easily and effectively communicate with senior management | • Works well with colleagues/builds positive working relationships | • Familiarity with intellectual property principles and IT systems contracts | • International government contracting experience a plus | • Manage, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. | • In some instances this manager may be responsible for a functional area and not have any subordinate employees. | • Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. | • Follow processes and operational policies in selecting methods and techniques for obtaining solutions. | • Act as advisor to subordinate(s) to meet schedules and/or resolve problems. | • Develop and administer schedules, performance requirements; may have budget responsibilities. | • Frequently interact with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. | • Often must lead a cooperative effort among members of a project team. | • Receive assignments in the form of objectives and determines how to use resources to meet schedules and goals. | • Provide guidance to subordinates within the latitude of established company policies. | • Recommend changes to policies and establishes procedures that affect immediate organization(s).
Job Locations US-IN-Indianapolis
Requisition ID 2020-58254
The Vice President for Health Central Regional Operations will play a key role in supporting the implementation of strategy plans through coordination of activities across multiple integrated teams. These teams support multi-year contracts, including establishment of priorities and critical milestones, thought leadership activities, development of new industry and government relationships; and creating new capabilities and opportunities for the company. This pivotal role will work for the Sr. Vice President of Health Central and provide program management support to assist the teams in developing their annual plans and new go-to-market solutions. Driving consistency across the various teams’ approaches, the Vice President will ensure that key milestones, schedules, and performance metrics are met in a timely and efficient manner. The purpose of this effort is to drive growth and operational excellence for MAXIMUS. | | Essential Job Duties: | •Provide Program Management Operations support to the Health Central Team, integrating efforts with strategy, delivery, and performance | •Determining resource requirements and rationalizing needs across the teams, providing efficient and effective solutions to ensure progress and milestones are met | •Development of key deliverable formats, including annual and semi-annual plans, periodic reports, and meeting cadence for the three strategy teams | •Assist in development of product/solution roadmaps, including coordinating research and outputs such as business case analysis and investment justifications/ROI across the three teams | •Identify areas of need and assist teams in getting appropriate resources | •Coordinate with strategy team leaders to ensure performance metrics are achieved | | Education and Experience Requirements: | •At least 10+ years of experience working within the government contracting environment providing program management or operations support across large, complex teams | •Knowledge of the US Health and Human Services market | •Understanding of MAXIMUS capabilities and/or experience in the health business process improvement marketplace | •Bachelor’s degree required; Masters or advanced degree preferred | •PMP certification desired | •Ability to create structure within an unstructured environment | •Excellent organizational and interpersonal skills | •Excellent written and oral communication skills | •Proven ability to adhere to project timelines and budget | •Able to collaborate with combined internal and external teams
Job Locations US-WI-Madison
Requisition ID 2020-58237
1.Develop and implement an engaging and effective project training plan in compliance with contract and client requirements; | 2.Develop team/ department-specific training, with assistance of the Project Director, using desired performance metrics as outcome targets; | 3.Conduct and /or attend all department training to ensure compliance with state and office policies and procedures; | 4.Develop and implement control measures for the project training program; | 5.Develop an initial and ongoing training schedule, in conjunction with department supervisors, for continuous professional development of new and existing staff; | 6.Develop and maintain quality control measures and reports. | 7.Keeps management informed of all quality performance issues that may impact contract compliance. | 8.Manages the daily, weekly and monthly audit materials, including providing notification to key stakeholders regarding any violations of HIPPA or other regulatory statutes | 9.Communicate with department staff regarding team level questions related to quality findings; | 10.Ensure all required process documentation is accurate, correctly detailed, and kept up-to-date and organized in the appropriate repository. | 11.Documents best practices and continuously measure outcomes for desired results and improvements. | 12.Provide monthly team and/ or individual statistics to Project Director in accordance with established time frames; | 13.Ensure the confidentiality and security of all case information; and | 14.Complete other projects tasks assigned by Management as deemed appropriate and/or necessary. | | | Goals and Expectations | | •Provide monthly Training summaries, including: sessions held, subjects covered, level of compliance/ completion, and upcoming training events; | •Provide 30,60, and 90 day training schedules for each new staff member illustrating the balance of learning styles and desired performance outcomes; and | •Review monthly quality assessments of work product for all staff and provide individualized trainings to target areas of underperformance. | •Create and submit both monthly and quarterly quality reports to internal management as well as external stakeholders. | | | Education & Experience Requirements: | | •Bachelor's degree from an accredited college or university required; | •Three (3) years of training and/ or professional development experience for a health care-related organization required; | •Demonstrates strong analytical/statistical skills | •Ability to work with staff using multiple training techniques and styles required; | •Excellent written and verbal communication skills required; | •Ability to perform comfortably in a fast-paced, deadline and detail oriented work environment highly suggested; | •Ability to successfully execute many complex tasks simultaneously highly suggested; | •Ability to work as a team member as well as independently highly suggested; | •Experience working with State of Indiana Department of Health and Social Services programs preferred. | | This job is for an individual who is energetic and excited to teach people new things. It also requires patience, flexibility, and focus on deadlines. | This job is not for an individual who requires a ‘train-the-trainer environment’ or does not work well independently.
Job Locations US-VA-Richmond
Requisition ID 2020-57767
This position requires demonstrated experience and knowledge of information technology and data security standards, including HIPAA and other confidentiality and protection of privacy requirements. This position shall be responsible for maintaining all information security standards and information technology resource management (ITRM) protocols in accordance the Commonwealth of Virginia standards, including any applicable Enterprise Cloud Oversight Services (ECOS) and Cloud Services: Additional Terms & Conditions (Attachment IX). | The position oversees system access and security to ensure that all staff has received the proper policies, procedures, and training to access state systems. This position promptly ensures and reports that the termination of system and security access meets Contract and state policies. The position is responsible for monitoring and ensuring all Contractor staff continues to meet all system security, including cyber security. This position shall report to the Department the Contractor’s system access information and its staff’s status of meeting requirements of system access and usage. The position shall be responsible for fulfilling Section 2.3.1 of this RFP.
Job Locations US-TN-Franklin
Requisition ID 2020-58245
Job Locations US-MO-Kansas City
Requisition ID 2020-58236
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. | | Job Summary: The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to call center agents with the goal of meeting program objectives and customer service level agreements. | | Essential Job Duties: | •Supervise the work of customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed | •Lead team comprised of work from home and onsite staff | •Conduct quality control review of travel authorization documents and monitor calls to ensure quality standards are achieved | •Perform tasks to assure project and program service level requirements and goals are met | •Assume leadership responsibility for departmental tasks and contact center activities as required | •Participate in meetings and recommend changes to policies and procedures | •Support and enforce contact center expectations and company policies and procedures | •Assist with escalated issues or cases as needed, must be able to take over calls as necessary and provide support to call center agents. | •Assist with escalated issues or cases as needed | •Evaluate employee key performance indicators and identify training needs and development opportunities | •Develop work schedules and assign duties to direct report personnel to ensure efficiency | •Discuss job performance concerns with employees to identify causes and issues and works closely with the Human Resources department on resolving problems | •Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work | •Evaluate employees' job performance and recommend appropriate personnel action | •Participate in program special projects as required. | •Travel to contact center locations and customer sites may be required. | •Flexibility. Required to work holidays, weekends and /or weekends to meet training needs. | •Flexibility. Required to work a number of shifts, including 3rd shift that could change weekly to meet the needs of the training program. | •Perform other duties as assigned by leadership | | Education and Experience Requirements: | •Associates Degree or equivalent combination of education, technical training or work experience | •Minimum two (2) years of related experience | •Bilingual English/Spanish a plus | •Strong leadership skills | | •Experience in a quality assurance and training role, in a contact center environment | •Ability to conduct and manage project reviews and communicate process improvement recommendations | •Proficient in the use of Microsoft Office products | •Excellent organizational, written, and verbal communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to work as a team member, as well as independently | | Other Requirements: | •Must be able to work from home and comply with remote working policies and requirements | •Must be able to work alternate schedules. | •Project Hours of Operation are Monday to Sunday 24/7 operations | | Physical Requirements: | •Must be able to remain in a stationary position for an extended period of time | •Able to occasionally lift, carry, or otherwise move items weighing up to 25 pounds | •Work is constantly performed in an office environment
Job Locations US-Remote
Requisition ID 2020-58230
The Director of Workforce Management and Planning will work closely with all client-facing teams to ensure that all key performance indicators are met. They will provide best practices learned from previous work experience and WFM tools to define the best strategy for attainment of key performance indicators. This position will require a good working relationship with all functional area partners in order to drive performance and regularly update leadership on performance, trends, and expectations. This individual will oversee short and long-range planning, scheduling, workforce strategy, and other common workforce management influences for inbound, outbound and back-office processing.
Job Locations US-VA-Alexandria
Requisition ID 2020-58221
Project Specific Job Duties: | •Provide guidance and technical oversight, brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients. | •Present technical solutions, guidance, governance and participate in architecture and design reviews. | •Architect, design and lead the efforts in securing the cloud solutions. | •Create a well-informed cloud strategy and regularly evaluate cloud applications, hardware, and software. | •Support open-standard data formats, such as SAML (Security Assertion Markup Language), for exchanging authentication and authorization data between parties, in particular, between an identity provider and a service provider. | •Respond to technical issues in a professional and timely manner. | •Responsible for gathering system requirements working with application architects, product owner, and technical leads. | •Responsible for generating scripts and templates required for the automatic provisioning of resources. | •Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings. | •Stay well-informed of failures and complications related to a cloud offering. | •Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc. | •Collaborate with the development teams to enable their applications to run on Cloud infrastructure. | •Support client using Agile and DevOps Methodologies. | | Project Education and Experience Requirements: | •Bachelor’s Degree from an accredited college or university is required. | •Experience in multiple cloud providers – AWS and Google Cloud. | •At least two (2) years of experience and focus on cloud technologies. | •Solid knowledge and hands on experience in leveraging AWS components like EC2 instances, load balancers, API Gateway, and SMS in a Java environment. | •Support, perform and troubleshoot deployment issues. | •Review the existing documentation and document technical specifications. | •Perform maintenance on existing software products and contribute knowledge of business applications. | •Contribute, as necessary, to the development of all project artifacts throughout the system development life cycle. | •Ability to obtain a Public Trust Clearance is required for this role.
Job Locations US-VA-Alexandria
Requisition ID 2020-58222
The Senior Cloud Engineer is an accomplished technical leader, proactive customer-focused advocate, a team player with solid understanding of cloud computing and technology systems, as well as experience designing and transferring applications to the cloud. The candidate will be responsible for architecting highly scalable, available, and elastic solutions that implement industry best practices using cloud-based solutions such as AWS, Google Cloud. This individual will be involved in the design, review of architectures, and construction of cloud service provider environments. | | The candidate should have a positive attitude and excellent communication skills to effectively share the knowledge. The candidate must have hands-on experience evaluating cloud strategies and program architecture. The candidate must have hands-on experience with architecting cloud solutions and migrating on premise computing to cloud infrastructure. | | The ideal candidate will have a strong foundation supporting deployments in an AWS environment, from the existing CICM environment, using CloudForms-based automated deployments. The candidate must demonstrate a willingness to learn new cutting-edge technologies and overcome technical challenges in a fast-paced environment. The candidate will provide design and implementation expertise to a cross-functional software development team. The Senior Cloud Engineer will play a key role in managing both client cloud instances as well as in-house instance. | | Project Specific Job Duties: | •Provide guidance and technical oversight, brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients. | •Present technical solutions, guidance, governance and participate in architecture and design reviews. | •Architect, design and lead the efforts in securing the cloud solutions. | •Create a well-informed cloud strategy and regularly evaluate cloud applications, hardware, and software. | •Support open-standard data formats, such as SAML (Security Assertion Markup Language), for exchanging authentication and authorization data between parties, in particular, between an identity provider and a service provider. | •Respond to technical issues in a professional and timely manner. | •Responsible for gathering system requirements working with application architects, product owner, and technical leads. | •Responsible for generating scripts and templates required for the automatic provisioning of resources. | •Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings. | •Stay well-informed of failures and complications related to a cloud offering. | •Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc. | •Collaborate with the development teams to enable their applications to run on Cloud infrastructure. | •Support client using Agile and DevOps Methodologies. | | Project Specific Education and Experience Requirements: | •Bachelor’s Degree from an accredited college or university is required. | •Experience in multiple cloud providers – AWS and Google Cloud. | •Eight (8) years of experience and focus on cloud technologies. | •Solid knowledge and hands on experience in leveraging AWS components like EC2 instances, load balancers, API Gateway, and SMS in a Java environment. | •Support, perform and troubleshoot deployment issues. | •Review the existing documentation and document technical specifications. | •Perform maintenance on existing software products and contribute knowledge of business applications. | •Contribute, as necessary, to the development of all project artifacts throughout the system development life cycle. | •Ability to obtain a Public Trust Clearance is required for this role.
Job Locations US-VA-Alexandria
Requisition ID 2020-58218
MAXIMUS seeks a Senior Automation Tester to join a fast-paced Agile software development team supporting the U.S. Patent and Trademark Office. This individual will be an integral part of the team, working closely with developers, system database administrator, and product owner to ensure a high quality product. | | The tester will serve as a Functional Quality Tester (FQT) on a testing team performing functional automated testing, in addition to manual and integration testing. The tester will work closely with the product owner and developers to ensure mutual understanding of features, user stories, and defects, and address recurring issues to reduce rate of future defects. The tester will conduct demos for the product owner to ensure mutual understanding of defects and align testing activities, using Agile Central (Rally) to track and coordinate work activities within the team.
Job Locations US-VA-Alexandria
Requisition ID 2020-58223
Maximus seeks a Senior DevOps Engineer to join a fast-paced, Agile software development team supporting the U.S. Patent and Trademark Office. This individual will be an integral part of the team, working closely with the development team, testing team and product owner to promote high quality products to different environments. The DevOps Engineer will work on a fully dedicated, cross-functional team given the autonomy to deliver solutions that fulfill the Client’s needs. The DevOps Engineer will support deployments through the DevOps pipeline. To be successful in this role, the DevOps Engineer needs to be an expert in technology trends within DevOps and build implementation strategies and plans to keep the team at the forefront of technology while solving daily challenges. | | This is a hands-on role where the DevOps Engineer will work closely with development teams to create an automated DevOps pipeline.. This candidate will build and configure delivery environments supporting DevOps tools using an Agile delivery methodology. The candidate should be familiar with Blue/Green deployment using Jenkins and the integration systems of Maven, GIT Hub, and Sonar Nexus for the repository. | | Project Education and Experience Requirements | •Bachelor’s degree required. Prefer Computer Science or Engineering. Master’s degree a plus but not required. | •Minimum of eight (8) years of software development experience and three (3) years of experience with developing and supporting a full stack DevOps environment. | •Demonstrated prior experience designing and building a suite of DevOps tools to enable automation and Agile implementation in software development | •Ability to craft and manage automation pipelines for software build and releases. | •Collaborate with different teams to adopt DevOps practices and achieve DevOps outcomes. | •Demonstrated experience with Agile delivery methodology and Blue/Green deployment methodology. | •Understanding of Windows or Linux system administration, infrastructure management and LaaS. | •Strong experience with cloud solutions like AWS, and familiarity with Google Cloud. | •Experience with DevOps such as Jenkins, Git, Nexus, DevOps. | •Be a highly collaborative, fast learner, willing to work wherever you are needed on the team. | •Understand static code analysis, test-driven development, security testing and automated test frameworks. | •Must be legally authorized to work in the United States
Job Locations US-TX-Austin
Requisition ID 2020-58177
The Sr. Architect Cloud Solutions is responsible for designing and solutioning technical service offerings both in the private cloud and public cloud. These solutions will be offered to the business lines as part of the projects that MAXIMUS deploys. The Sr. Architect Cloud Solutions must have advanced skills in private cloud infrastructure and the public cloud IaaS (infrastructure as a service). They will also be able to deploy solutions that are PaaS (Platform as a Service) in the public cloud. This individual will also mentor other engineers on the cloud solutions teams and provide them the automated services to do repeatable tasks. | | Job Duties/Responsibilities: | • Establish technology strategy, architecture and plans for the project modernization effort. | | • Understands the organizational and project direction, goals and the technology eco system to determine how architecture can add value to the Program and business by meeting or exceeding stakeholders needs. | | • Interface with engineering and other cloud teams across the organization in order to establish and enforce best practices and standards for the TX program | | • Provides direction on implementing feasible, cost-effective solutions to the overall Solution architecture using cloud services and products taking into account both functional and non-functional requirements | | • Collaborates and coordinates with MAXIMUS IT security and infrastructure teams to develop strategies to fulfill security and performance requirements and assess effectiveness of the solutions. | | • Represents Application team to assist projects on technical matters to address needs of the client and other stakeholders | | •Performs and leads POC(proof of concept) development and recommendation to adopt to ever changing technology trends | | •Performs other duties as assigned. | | Education/Requirements: | • Bachelor’s Degree in Computer Engineering, Computer Science or a related field with 15 years of relevant experience, or Master’s Degree in Computer Engineering, Computer Science or a related field with 13 years of relevant experience, or a PhD Computer Engineering, Computer Science or a related field with 11 years of experience; or equivalent experience. | | • At least 5 years of Software Engineering Management experience including architecting cloud solutions at an enterprise level. | | • Knowledge, experience and exhibits strong thought leadership in digital architecture domain and applications, in developing web services and emerging technologies such as micro services in cloud-based environments and virtualization. | | • Experience of building products & services in “As a Service” models (eg. SaaS, IaaS, PaaS) and platforms (eg. AWS, Azure). | | • Development experience with programming/scripting languages: Java/JEE , C#/Net, JavaScript frameworks (NodeJS, Angular), Web Services. | | • Experience with Agile/continuous integration/DevOps. | | • Demonstrated success in serving in a supervisory management role. | | • Excellent interpersonal and communication skills, both written and verbal. | | • Ability to influence peers and superiors (technical and business) the strategic direction of overall solution. | | • Must be able to perform comfortably in a fast-paced, deadline-oriented work environment of competing and alternating priorities. | | Physical Requirements: | • This position can be considered remote. | • Ability to sit for up to 80% of time. | • Ability to lift or carry objects up to 10 lbs. | • Frequent use of computer, telephone, and office equipment (copier, fax, scanner).
Job Locations US-NJ-Lawrenceville
Requisition ID 2020-58208
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
Job Locations US-FL-Jacksonville
Requisition ID 2020-51745
Responsibilities: | - Responding to numerous phone inquiries | - Using standard technology: telephones, e-mail and web browsers | - Completing daily electronic call logs | - Filling out timesheets | - Adhering to privacy rules | - Connecting callers with leadership as needed | - Maintaining up-to-date knowledge of regulations and policies as they apply to the financial programs we service | - Reporting problems through an easy online system | - Responding to telephone inquiries within set time parameters | - Completing all assigned training as necessary
Job Locations US-AZ-Phoenix
Requisition ID 2020-58192
JOB SUMMARY: Maximus is seeking a qualified Quality Assurance (QA) business analyst for the Arizona Child Support System Replacement Project. The qualified candidate, along with the Maximus Project Manager, will interface with project technical and functional resources, management teams, and other business partners on a regular basis to maintain good client relations and resolve any issues. The qualified candidate will be involved with the project governance plan reviews, requirements and design validations, deliverable reviews, and quality control activities to ensure conformity to specifications, perform verification of system functionality, and to assure adherence to standards and guidelines. The individual will report directly to the Project Manager. | | JOB RESPONSIBILITIES: | Perform duties independently under the direction of the Project Manager. | Review project vendor contract documentation to ensure full understanding of contractor requirements and deliverables expectations. | Review functional and technical requirements and design specifications to ensure full understanding of individual deliverables. | Validate all deliverables meet functional and technical requirements and design specifications. | Identify and escalate to the Project Manager potential quality issues per defined process. | Identify and escalate to the Project Manager potential project risks and issues per defined process. | Review artifacts and other project documents and attend interviews, focus groups, or other meetings necessary to gather information for project deliverables in accordance with the project scope of work. | Validate test case creation and mapping to requirements and designs. | Execute and evaluate sample sets of manual or automated test cases, generate test results, report defects, and verify defect fixes. | Validate defect tracking and review the metrics for accuracy and to identify trends. | Perform sample test case review for all phases of the project. | Attend project meetings with the client, subcontractors, project stakeholders, or other Maximus Team members, as requested by the Project Manager. | Complete project work in compliance with Maximus standards and procedures. | Support team to complete assigned QA responsibilities as outlined in the Project schedule. | Support all other tasks assigned by Project Manager. | | EDUCATION AND EXPERIENCE REQUIREMENTS: | Be available to work on-site at a client location in Phoenix, or other location within the State of Arizona five days a week during standard business hours. | BS or BA degree from an accredited college or university. | Strong computer and software skills: proficient in MS Office, Excel, Word, Project. | 5+ years of experience with any child support program. | 2+ years of experience providing project management quality assurance and quality control services. | 3+ years of experience with large scale system planning and/or implementation projects, ideally child support systems projects. | 2+ years of experience with Agile methodology and practice preferred. | Expertise in database testing in DB2 and Microsoft SQL Server environments including designing and manipulating test data, validating stored process, jobs, triggers and replication. | Strong interpersonal and team building skills, as well as an understanding of client relationship building are essential. | Excellent verbal and writing skills and be comfortable working with customers. | Ability to multi-task with supervision. | Self-motivated fast learner.
Job Locations US-VA-Reston
Requisition ID 2020-58180
Job Summary | The Sr. Engineer - Data Analytics Technology is a key contributor to the successful delivery of business intelligence information to the entire organization. The Sr. Engineer is experienced in BI and data science development and implementation, data architecture, data visualization and communication, ETL layers, and performance tuning. With an emphasis on effective collaboration with key stakeholders, the Sr. Engineer is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technical solutions. The Sr. Engineer utilizes a repeatable approach, cohesive framework, and industry standards with an emphasis on MicroStrategy and Pentaho Data Integration as core development tools. The Sr. Engineer has deep theoretical and practical knowledge of the Systems Development Life Cycle (SDLC) activities specific to data integration and analytics. The Sr. Engineer is expected to apply independent judgment and initiative in carrying out assigned tasks and will function as a lead and mentor to other developers. In addition, the Sr. Engineer works collaboratively with other analysis and development teams to create standards and best practices for BI and data science solutions. | | **This is a REMOTE position for US residents only | | Essential Job Duties | •Develop and apply a structured architectural approach and methodology that aligns with the key strategies of the organization to support BI and data science. | •Develop and maintain data integration solutions (including ETL design and architecture), semantic layer objects, presentation objects, reports, and dashboards for delivery of BI and data science solutions. | •Utilize and contribute to refinements of the BI and data science solution development methodology based on industry best practices. | •Document technology specifications and ensure that any new technology solutions are optimal for meeting needs; leverage existing technologies when possible. | •Apply architectural and engineering concepts to implement a solution that meets operational requirements while maintaining sustainability objectives, including: scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. | •Lead and mentor other developers. | •Participate in research and development efforts (proof of concept, prototype) as a subject matter expert when introducing new technologies. | •Ensure technology solutions are production ready and meet the defined specifications and that the solution can be maintained via production support methodologies and resources. | •Provide ongoing support and maintenance of deployed BI and data science solutions. | •Perform other duties as assigned. | | Education and Experience Requirements | •Bachelor's degree (Master's preferred) in Computer Science, Data Science, Engineering, Information Systems, Mathematics, Statistics, or related field. Equivalent experience will be considered in lieu of a degree. | •8+ years of related technical experience. | •5+ years of experience in a technical role supporting BI and data science efforts. This should include application of knowledge in statistics, data wrangling, and data visualization & communication. | •5+ years of experience in database development and tools. Ideally this includes: ETL, data modeling, complex queries, performance tuning, and stored procedures/functions. | •3+ years of designing BI and data science solutions, preferably in the healthcare industry. | •2+ years of experience in reporting and MicroStrategy (or a similar tool). | •2+ years of experience Kettle/Pentaho Data Integration (or a similar ETL tool). | •2+ years of application presentation layer experience, including data visualization and communication. | •Familiarity with Cisco UCCE and/or Cisco Journey Platform data models. | •Expert data skills, including complex queries, performance tuning, expertise in a variety of approaches (e.g., relational, dimensional, unstructured). | •Proven track record of successfully delivering large data-centric projects. | •Strong relationship management skills; able to interface effectively with all organizational levels: users, team members, and management. | •Flexible and willing to undertake a wide variety of challenging tasks. | •The ability to apply architectural principles to business solutions. | •A broad, enterprise-wide view of the business, with understanding of the roles of strategy, processes and capabilities, enabling technologies, and governance. | •Extensive experience planning and deploying either business or technical initiatives (preference for both). | •Experience using a high level language/framework (e.g. J2EE, .NET, etc.) to develop solutions. Experience with a statistical language (e.g., R) is beneficial. | •Strong skills in design and implementation of logical and physical approaches to managing and analyzing large volumes of data, with knowledge of best practices. | •Excellent development and testing skills (including test planning and execution). | •Ability to produce high quality documentation of business and system requirements, system design, data architecture, and training materials. | •Exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
Job Locations US-VA-Reston
Requisition ID 2020-58179
Job Summary | The Sr. Engineer - Data Analytics Technology is a key contributor to the successful delivery of business intelligence information to the entire organization. The Sr. Engineer is experienced in BI and data science development and implementation, data architecture, data visualization and communication, ETL layers, and performance tuning. With an emphasis on effective collaboration with key stakeholders, the Sr. Engineer is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technical solutions. The Sr. Engineer utilizes a repeatable approach, cohesive framework, and industry standards with an emphasis on MicroStrategy and Pentaho Data Integration as core development tools. The Sr. Engineer has deep theoretical and practical knowledge of the Systems Development Life Cycle (SDLC) activities specific to data integration and analytics. The Sr. Engineer is expected to apply independent judgment and initiative in carrying out assigned tasks and will function as a lead and mentor to other developers. In addition, the Sr. Engineer works collaboratively with other analysis and development teams to create standards and best practices for BI and data science solutions. | | **This is a REMOTE position for US residents only | | Essential Job Duties | •Develop and apply a structured architectural approach and methodology that aligns with the key strategies of the organization to support BI and data science. | •Develop and maintain data integration solutions (including ETL design and architecture), semantic layer objects, presentation objects, reports, and dashboards for delivery of BI and data science solutions. | •Utilize and contribute to refinements of the BI and data science solution development methodology based on industry best practices. | •Document technology specifications and ensure that any new technology solutions are optimal for meeting needs; leverage existing technologies when possible. | •Apply architectural and engineering concepts to implement a solution that meets operational requirements while maintaining sustainability objectives, including: scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. | •Lead and mentor other developers. | •Participate in research and development efforts (proof of concept, prototype) as a subject matter expert when introducing new technologies. | •Ensure technology solutions are production ready and meet the defined specifications and that the solution can be maintained via production support methodologies and resources. | •Provide ongoing support and maintenance of deployed BI and data science solutions. | •Perform other duties as assigned. | | Education and Experience Requirements | •Bachelor's degree (Master's preferred) in Computer Science, Data Science, Engineering, Information Systems, Mathematics, Statistics, or related field. Equivalent experience will be considered in lieu of a degree. | •8+ years of related technical experience. | •5+ years of experience in a technical role supporting BI and data science efforts. This should include application of knowledge in statistics, data wrangling, and data visualization & communication. | •5+ years of experience in database development and tools. Ideally this includes: ETL, data modeling, complex queries, performance tuning, and stored procedures/functions. | •3+ years of designing BI and data science solutions, preferably in the healthcare industry. | •2+ years of experience in reporting and MicroStrategy (or a similar tool). | •2+ years of experience Kettle/Pentaho Data Integration (or a similar ETL tool). | •2+ years of application presentation layer experience, including data visualization and communication. | •Familiarity with Cisco UCCE and/or Cisco Journey Platform data models. | •Expert data skills, including complex queries, performance tuning, expertise in a variety of approaches (e.g., relational, dimensional, unstructured). | •Proven track record of successfully delivering large data-centric projects. | •Strong relationship management skills; able to interface effectively with all organizational levels: users, team members, and management. | •Flexible and willing to undertake a wide variety of challenging tasks. | •The ability to apply architectural principles to business solutions. | •A broad, enterprise-wide view of the business, with understanding of the roles of strategy, processes and capabilities, enabling technologies, and governance. | •Extensive experience planning and deploying either business or technical initiatives (preference for both). | •Experience using a high level language/framework (e.g. J2EE, .NET, etc.) to develop solutions. Experience with a statistical language (e.g., R) is beneficial. | •Strong skills in design and implementation of logical and physical approaches to managing and analyzing large volumes of data, with knowledge of best practices. | •Excellent development and testing skills (including test planning and execution). | •Ability to produce high quality documentation of business and system requirements, system design, data architecture, and training materials. | •Exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations.
Job Locations US-TN-Franklin
Requisition ID 2020-56879
Supervises Clinical Reviewers who perform PASRR Level of Care Determinations. Supervises TN Audits and Appeals Clinical Reviewers. Communicates with TennCare regarding Audits and Appeals as well as providing testimony via Administrative Hearings for TennCare Appeals for Group 1 and 2. Oversees all contract-specific processes and assists in resolving customer/provider complaints. | The job requires current RN licensure in the state of TN. Must have at least 3 years of clinical/utilization review experience, 3 years’ experience within healthcare, mental health or long-term care setting and at least 3 years of experience in a supervisor/manager role.

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