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Search Results Page 23 of 23

Job Locations US-TX-Houston
Requisition ID 2021-67238
Exam Schedulers supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by scheduling Compensation and Pension (“C&P”) medical exams, for Veterans and Service Members, with trained VES providers. Schedulers must maintain close communication and build rapport with providers to capture exam availability and build a relationship of trust and confidence. Candidates must possess the desire to assist our wounded veterans and service members with a caring, positive, and patriotic attitude. This position works with veterans when needed to confirm early notice appointments and assists veterans and/or providers with any questions they may have. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment. *This position is temporarily remote due to Covid-19, however, you must be able andwilling to work on site in our Houston, TX location when needs arise. 
- Search veteran cases in assigned regions within OMS | - Call or email providers to request exam time availability and schedule examinations | - Coordinate with traveling providers to conduct examinations in high volume areas | - Notify veterans if providers call to reschedule | - Add and remove provider block times into OMS when necessary | - Daily check and schedule cases that are assigned the Pending Follow-Up Schedule Status | - Always ensure the appropriate scheduler is assigned to the correct case | - Ask the VA for approval if veteran resides farther out than contractual mileage limitations | - Communicate with Call Center, Cappers, Veteran Liaisons, Diagnostics, and PRC Departments when needed | - Cross-train in other areas when employees are not in the office
Job Locations US-TX-Houston
Requisition ID 2021-67242
Medical Record Bookmarkers supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by facilitating providers’ review of the veteran’s medical records by providing the pertinent information that is being requested.  Bookmarkers have the responsibility of going through an entire medical record and determining what is pertinent to the case using the tools at their disposal and best judgment. Candidates must possess the desire to assist our wounded veterans and service members with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment. *This position is temporarily remote due to Covid-19, however, you must be able andwilling to work on site in our Houston, TX location when needs arise. 
- Separate all pertinent information from the Veteran’s medical record | - Successfully research and document medical conditions | - Communicate with VBMS for CAPRI checks if needed | - Make sure the case is complete before the scheduled exam | - Maintain the correct status in OMS for each case | - Researching both common and uncommon medical conditions
Job Locations US-TX-Houston
Requisition ID 2021-67204
The International Customer Service Representatives (International Day One Callers) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by acting as the initial point of contact with the international veterans or service members. The Day One Caller contacts the veterans or service members, verifies identity, and informs him or her of the disability examination. The Day One Caller updates information in OMS and makes comments regarding the outcome of call. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors.  In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination. *This position is temporarily remote due to Covid-19, however, you must be able andwilling to work on site in our Houston, TX location when needs arise. 
- Make outbound calls and emails to military veterans and service members | - Update OMS with information such as change of address, phone numbers, emails, and permission from veteran to speak with others about his/her case | - Communicate with various departments via email and phone and occasionally in-person regarding veterans’ scheduling availability, travel availability & recent diagnostic testing
Job Locations US-TX-Houston
Requisition ID 2021-67244
The International Claims Specialists supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by ensuring all appointment packets are sent to the veteran’s e-mail or mailing address with proper notice. Once the packet has been emailed/mailed it must be documented in OMS. International Claimant Appointment Packet Specialist (CAPS) candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism. *As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors.  In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination. *This position is temporarily remote due to Covid-19, however, you must be able andwilling to work on site in our Houston, TX location when needs arise.
- Send Claimant Appointment Packets via e-mail, FedEx, or USPS express mail | - Respond to veteran/service member communication resulting from CAPS when appropriate | - Inform the team and/or manager when veteran/service member communication requires their attention | - Document and maintain detailed notes of communication and CAPS information in OMS.
Job Locations US-PA-Harrisburg
Requisition ID 2021-67069
This position oversees the Southeast Zone in Pennsylvania which includes Chester, Delaware, Montgomery, Bucks, and Philadelphia counties. Candidate must be bilingual; fluent in both English and Spanish.
Job Locations US-Remote
Requisition ID 2021-67063
The Director, Public Health Data Analyst will review, analyze, and evaluate public health and operations productivity data to ensure contractual requirements are achieved and to determine how to optimize operational performance. | | Essential Job Duties: | •Collects, analyzes and interprets both qualitative and quantitative data; performs statistical analyses; applies advanced methods to analyze epidemiological and operational data and derive meaningful, actionable insights for stakeholders and business development partners | •Serves as subject matter expert (SME) in the area of data and analytical product usage for peer analysts and operational stakeholders – particularly in the appropriate uses and limitations of statistical and analytical applications | •Attains a high degree of knowledge about MAXIMUS data infrastructure | •Designs, develops, and architects data solutions supporting or enabling advanced analytic capabilities | •Conducts testing and verification activities | •Designs and develops data queries, cubes, etc. using data warehouse, business intelligence, and analytical products to fulfill ad-hoc data requests | • Analyzes extracted data, reviews data for accuracy and looks for trends | • Provides insights and analyses around operations and project data | •Develops and implements metrics, functions, and scripts as KPIs and in existing BI/Dashboards as needed | •Assists in efforts to provide training, communication, presentations, and project documentation/artifacts | •Supports the project manager and/or product owner and stakeholders on project priorities | •Assists in maintaining project deadlines, budgets, and schedules | •Develops and produces reports as needed | •Performs other duties as assigned | | Education and Experience Requirements: | •Bachelor's Degree om a quantitative field such as Statistics, Mathematics, Economics, Computer Science, or related quantitative field required; Advanced degree in Statistics, Computer Science, Mathematics, Information Systems, Engineering, or a related technical field strongly preferred. | •At least 3-5 years of experience in related field required | •3-5 years of experience performing quantitative data analysis including mining and analyses of large and complex data sets | •Statistical experience and understanding of probability distributions, statistical estimation and hypothesis testing, regression analysis, cluster analysis, etc. required | •High level of proficiency in statistical software packages (SAS, R, STATA, MatLab) and Microsoft Office applications, including Word, Excel, PowerPoint, Access, and Outlook required | •Experience with SQL strongly desired | •Ability to use solid analytical and problem-solving skills | •Ability to analyze current situations with new requirements to synthesize into creative solutions | • Works well both independently with minimal supervision and cooperatively in a technical team | • Experience with government sponsored health care programs or data desirable
Job Locations US-Remote
Requisition ID 2021-67066
This position is contingent upon award | | The Director, Public Health Epidemiologist will play a leading role in supporting government efforts to assist with the rebuilding of our public health programs and systems across the US. Efforts may include support of project development as well as supporting sales and billable work. Work will include establishment of project priorities and critical milestones, project leadership and management, development and support of new/existing client and/or government relationships; and developing new epidemiologic strategies and capabilities for the company. This pivotal role will work for the Executive Director of Maximus Public Health and work with Federal and State leadership, Corporate Development, and Sales to further develop and implement the public health services programs within our health strategy. The overall goal is to expand public health projects into new markets to drive top-line revenue growth for the organization. | | Essential Job Duties: | •Perform tasks involving surveillance systems, data management and reporting including infectious/notifiable disease surveillance. | •Contribute to and extend technical assistance in data collection, management, analysis, reporting, and evaluation. Perform data quality and other checks to ensure data completion, validity and quality. | •Develop, implement, and evaluate evidence-based decision-making practices, frameworks and operating procedures through review of local, national, and global data | •Contribute to the development of thought leadership activities including white paper and point of view development, speaking at conferences, and supporting other externally-facing events | •Consult and advise on issues around data collection, reporting, exchange and transmission. | •Conduct or support complex statistical analyses on complex and multisystem data, generate reports and develop recommendations for internal and external use. | •Contribute to strategic partnership development, including developing ongoing and adding new strategic partnerships to portfolio including academia, innovative start-ups, solution partners, and large and small businesses | •Participate in strategic marketing, communications, and outreach efforts | •Participate and lead industry groups and maintain affiliations/memberships with organizations and government agencies in support of strategic market-shaping initiatives | | Education and Experience Requirements: | •Bachelors Degree required; Masters’ degree in public health or health services required, PhD preferred | •5+ years of experience working with federal and/or state public health agencies providing expertise and leadership in managing public health issues and emergencies | •Technical proficiency in the infectious disease tracking, monitoring and reporting including experience managing surveillance systems. | •Experience working with public health agencies in executing programs and plans to improve our public health system’s capabilities and performance. | •Work experience in public health emergencies or response programs including testing, case investigation, contact tracing, or isolation and quarantine | •Preferred proficiency of at least one of the following data management and analytic tools: SAS, R, or Microsoft SQL Server Management Studio | •Demonstrated ability to inform and persuade agency directors, elected officials, and industry leaders in public health issues and solutions | •Experience working with GIS software preferred | •Capacity to work independently as well as collaboratively to develop strategies for solving complex public health problems or challenges | •Excellent organizational and interpersonal skills | •Excellent written and oral communication skills | •Great team player, ability to work independently as well as part of a team. Able to collaborate with combined internal and external teams | •Experience with proposing and implementing pilots and new concepts within federal and state public health agencies | •Adept at managing deliverables and working on multidisciplinary teams | •Skilled at cogently presenting complex deliverables and translating statistical analyses for lay audiences
Job Locations US-VA-Richmond
Requisition ID 2021-66872
Manager will oversee a contact center and mail house operation supporting Virginia state-based exchange consumers.
Job Locations US-NY-New York
Requisition ID 2021-62105
About MaximusMaximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing, developing and delivering innovative programs and comprehensive solutions, Maximus is driven by a mission to strengthen communities and improve the lives of the people we serve. About New York Medicaid ChoiceNew York Medicaid Choice (NYMC) has served the State of New York and New York residents since 1998 by providing education, outreach and enrollment services to help residents with Medicaid select and enroll in a health plan of their choice.  We're proud that over the past twenty years NYMC has grown and expanded across the state.  To date, we have helped millions of New Yorkers access the health services that best fit their needs.  We're proud to meet our mission of Helping Government Serve the People through this program. About the PositionIf you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you.  We're hiring a bilingual (Spanish/English speaking) Customer Service Representative in Putnam County.  We are looking for an individual who is passionate about helping their community, interested in learning and taking part in public health services and is growth-oriented.  This position provides face-to-face, telephonic, and possibly virtual enrollment and outreach services to New York Medicaid recipients. This is a position with growth opportunity in a supportive work environment.  If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. This position is office-based in Putnam County.  Position Summary- Conducts face-to-face and/or virtual (telephonic) outreach and enrollment services, including education on managed care options and public health programs to clients at LDSS/HRA offices- Assist clients with the enrollment/disenrollment process - Interface with HRA or LDSS county staff and maintains professional and positive relationships with all HRA, LDSS staff, community groups, and clients - Conduct appointments to assist CYES Program eligible consumers complete their Medicaid application. - Conduct phone outreach to assist consumers with plan enrollment - Maintains updated knowledge of the New York Medicaid Choice Project  What You will Need- Prior work experience in customer service, data entry and/or processing- Willingness to provide site coverage of neighboring sites is required; may be transferred to another site within the region- Proficiency in Microsoft Office applications as Excel, Power Point, and Word- Knowledge of population served- Positions outside of NYC require a vehicle, valid driver’s license and insurance- Must reside in State of New York - Speak fluently in English and Spanish
Job Locations US-NY-Jamaica
Requisition ID 2021-65623
SUMMARY | Conduct face to face biopsychosocial assessment to determine Functional Capacity Outcome (FCO) | | ESSENTIAL FUNCTIONS | 1.Gather and review supporting documentation in preparation of assessment | 2.Complete clinical assessment and re-assessments within required turnaround times | 3.Collect data, define problems, establish facts and draw valid conclusions for supporting a superior written rationale for review determination. | 4.Attends and participates in scheduled contract, committee, and all-staff meetings | 5.Uses independent clinical judgment to make defensible assessment decisions | 6.Collaborates with client on program needs to achieve desired outcomes | 7.Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures | 8.Works on assignments that are routine in nature, with responsibilities easily learned on the job. | 9.Communicates routine information in a clear and accurate way with internal & external contacts | | | JOB REQUIREMENTS | Knowledge, Skills & Abilities | •Working knowledge of the SSA Sequential Evaluation process | •Ability to perform all job duties in compliance with Person First standards, HIPAA guidelines and company policies | •Working knowledge and understanding of behavioral health diagnoses, psychotropic medications, medical diagnoses and prescribed medications | •Acquires job skills and learns applicable policies and procedures to complete routine tasks. | •Able to read, understand & perform assignments within prescribed guidelines. | •Excellent knowledge of diverse cultures and issues, with the ability to incorporate special needs into utilization review decisions | •Excellent ability to multitask while effectively performing job duties, which include prioritizing tasks; ensure all voice mail and email messages are monitored and responded to within 2 business hours of receipt | •Ability to work independently, as well as within a team while exhibiting excellent interpersonal skills | •Excellent written and verbal communication skills | •Ability to interact professionally and collegially with providers (hospital & nursing facility, physicians, community service workers, etc.), state contract officers, and coworkers while seeking or providing information | •Ability to collect data, define problems, establish facts, and draw valid conclusions for supporting a superior written rationale for review determination | •Excellent computer skills with experience in word processing, email and spreadsheets {Microsoft Word, Outlook and Excel preferred); ability to work with dual computer monitors, research information on the internet, utilize company resources/ tools stored on various systems | | Education/Job Requirements | The job requires a Master’s degree in Health, Human Services, Sociology, Psychology, or related field. | Candidates must have current and appropriate license(s) in the State of New York, and be a Qualified Health Professional” (QHP) consists of the following licensed or certified health professionals: Physician Assistants (PA), Nurse Practitioners (NP), Registered Nurses (RN), Licensed Clinical Social Workers (LCSW), Certified Rehabilitation Counselors (CRC), Physicians (MD), Licensed Mental Health Counselors (LMHC) and/or other credentialed professionals as may be approved by HRA. A Licensed Master Social Worker (LMSW) must have at least two years of direct clinical experience in either conducting assessments similar to the CA/CRA process and/or in conducting treatment. | | Experience | Minimum of 2 years experience working with persons with a variety of physical and behavioral health needs.
Job Locations US-Remote
Requisition ID 2021-66711
Job Locations US-OH-Columbus
Requisition ID 2021-66396
Job Locations US-IL-Springfield
Requisition ID 2021-66249
The Associate Consultant performs problem identification, evaluation and recommendation of resolution(s), standard implementation, general client training, and solution deployment.
Essential Duties and Responsibilities: | - Perform cost allocation and cost of service studies for state and local governments. | - Support projects/initiatives by analyzing costs or processes and procedures for government agencies. | - Produce project deliverables that meet and exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and implementation time frames. | - Gather necessary client financial information (such as expenditure reports, revenue reports, billing invoices, budgets, time sheets, work orders, fixed asset reports, depreciation reports, contracts, general ledgers, and general office correspondence), analyzes accounts, and prepares reports documenting findings of such analysis. | - Facilitate meetings or conducts interviews with customers (internal and external), clients, teammates as needed based on project assignments. | - Analyze complex data and identify patterns, recommend actions, and measure outcomes | - Participate in client meetings; develops trust, credibility, and strong client relationships; and seeks opportunities to add value above and beyond competitors. | - Achieve and/or exceed client satisfaction metrics that will increase satisfaction annually. | - Manage the activities of projects in accordance with MAXIMUS established policies and procedures. | - Perform other duties as may be assigned by management. | | Minimum Requirements: | - Bachelor's degree with 1-3 years of experience consulting within designated function. | - Develop solutions to moderately complex problems. | - Perform standard implementation, general client training, and solution deployment. | - Ensure solutions are aligned with organization policies and procedures. | - Assist in the development of new concepts, techniques, and standards. | - Facilitate meetings or conducts interviews with customers (internal and external), clients, teammates as needed based on project assignments. | - Considered advanced in field within the organization.
Job Locations US-VA-Arlington
Requisition ID 2021-65989
Maximus is seeking a highly motivated, flexible, organized, and detail oriented Chief System Engineer to join our dynamic team at Ballston, Arlington, VA. If you want to be creative, grow, and have fun then this is truly the job for you. What you do matters and this role has a significant impact on a Defense Information System Agency (DISA’s) highly classified mission! | | In this leadership role, you will work closely with the Chief Technical Officer to determine what the program’s future enterprise solution will look like. This includes assessments, technical reports for tech refreshes and modernization efforts, decommissioning efforts, next generation applications, transport activities, and cloud migration work. | | You will create and implement strategic plans focused on achieving enterprise-wide deployments for Amazon C2S, On-Premise, and distributed enterprise services. You will be responsible for providing engineering oversite and review of cloud-based services, VDI infrastructure, transport networking, back-up services and project delivery. | | Flexible work schedule and location; Fantastic customer. | | Responsibilities: | •Execution of a full requirements development process | •System design including development of architectural products | •Develop and execute a systems integration strategy | •Perform systems engineering trade space analyses to include cost, performance, and O&M | •Participate in test and evaluation planning, execution and reporting | •Develop, verify, and comply with engineering documentation standards and test procedures | •Assist in the development of interim and final reports | •Support program management and systems engineering processes and meetings | | Required Skills: | •Must have active TS/SCI | •10+ years experience in information technology, including senior-level experience in Architecture (System, Integration, Data & Application) | •Demonstrate a clear understanding of VDI, cloud environments, and there effect on Network Bandwidth | •Experience with designing, implementing, and system integration using Amazon Cloud Service, GovCloud or Hybrid Clouds architectures | •Demonstrate an understanding of network boundaries | •Experience with security and identity protocols such as SSO and PKI (encryption and key management) | •Demonstrate an understanding of transport networking | •Demonstrated success in participating in the development and implementation of a robust, scalable architecture that encompasses technology solutions and business objectives | •Knowledge of existing, new, and emerging technologies and how to apply them to new business designs and business models | •Demonstrated experience with compliance and risk management requirements (e.g. security, privacy, SOX, etc.) | | Desired Skills: | •Experience working with acquisition program offices | •Diverse career experiences | | Minimum Education Required: Bachelor's Degree in computer science, Network Engineering or related science or related technical discipline
Job Locations US-TX-Brownsville
Requisition ID 2021-65568
A Call/Contact Center Supervisor is responsible for providing front-line, first level supervision and leadership to Customer Service Representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. A Call / Contact Center Supervisor is familiar with all resources available to successfully complete the work as described below. | | •Supervise the work of Federal Student Aid (FSA) Loan Servicing CSRs to ensure adherence to quality standards, deadlines, and proper procedures, and correcting errors and resolving problems as needed | •Interview and recommend hiring and promotion of contact center staff, through partnering with Human Resources | •Develop work schedules and assign duties to direct report personnel to ensure efficiency | •Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources | •Discuss job performance concerns with employees to identify causes and impacts, and work closely with Human Resources to resolve issues | •Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest and meal breaks | •Provide support and identify training needs and development opportunities through weekly coaching sessions with direct reports | •Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports’ quality performance and trending call types, providing coaching on a regular basis, and responding to incoming calls, e-mails, chats, Credit Bureau Requests and general correspondence during peak or high volume periods, as needed | •Participate in meetings and recommend changes to policies and procedures | •Assume leadership responsibility for departmental tasks and contact center activities as required | •Support and enforce contact center expectations | •Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work | •Assist direct reports with escalated issues or cases as needed | •Perform other duties as assigned by leadership
Job Locations US-IN-Indianapolis
Requisition ID 2021-64634
The selected candidate will be a key resource in the successful implementation and execution of a large government contract. This person will work closely with Operations, Support Services, Reporting & Analytics, and IT to ensure the KPIs and SLAs are met and exceeded and will be involved in continuous improvement efforts. Implement the development and delivery of technical training programs and work instruction materials through collaboration and communication with the Director of Training, training staff, management, and other program/project stakeholders.
Job Locations US-IN-Indianapolis
Requisition ID 2021-64628
The selected candidate will be a key resource in the successful implementation and execution of a large government contract. This person will work closely with Operations, Support Services, Reporting & Analytics, and IT to ensure the KPIs and SLAs are met and exceeded and will be involved in continuous improvement efforts.
Job Locations US-NY-New York
Requisition ID 2021-63702
Job Locations US-VA-Richmond
Requisition ID 2021-63449
Maximus is currently hiring Appeals Specialists for CoverVA in Richmond, VA.
Job Locations US-TX-El Paso | US-TX-Brownsville | US-KY-London | US-FL-Jacksonville
Requisition ID 2021-63278
-     Monitor and evaluate correspondence completed by Correspondence Team -     Identify correspondence requiring escalation, escalating immediately if warranted -     Identify trends in the written correspondence to identify areas of improvement and areas that might require additional training-     Participate in correspondence calibration meetings - Organize and lead correspondence  -     calibration meetings, including the selection of correspondence to be evaluated and discussed-     Maintain score cards, reports, and documents with high degree of accuracy - Maintain   -     current understanding of the processing procedures to respond to a variety of inquiries-     Maintain up-to-date knowledge of Federal regulations and policies as they apply to student    financial aid-     Utilize databases and policy and procedure materials to look up and provide information to       written inquiries - Utilize the feedback tool to give and receive constructive feedback on call-     quality and department tasks-     Use databases and written material to research and provide information in response to-     complex inquires - Monitor the quality of written materials, provide feedback, and identify       problems and additional training needs-     Continually look for and suggest process improvements which will benefit our customers        (internal and external)-     Report operation problems and assist with resolutions-     Maintain appropriate documentation of written inquiries or correspondence tasks-     Provide assistance on escalated issues as needed-     Support high call volume days by taking inbound borrower phone calls 

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