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Job Locations US-IA-Des Moines
Requisition ID 2022-76917
Job Locations US-PA-Jenkins Township
Requisition ID 2022-76935
Coordinates vendors, suppliers and contractors to obtain value and high quality service. Serves as the contact point between MAXIMUS staff and vendor for office product suppliers, movers, printing, and shipping vendors. Manages the Facilities Help Desk function for facility related service requests. Coordinates new employee's facility needs and on-going corporate office moves. | | Essential Job Duties | • Coordinates office repairs, scheduled maintenance, and day to day facility management issues with building property management office | • Coordinates vendors: office product suppliers, movers, printing, office equipment, furniture suppliers, rental furniture, offsite storage and shipping for new office startups, project closures or ongoing operations | • Manages the Facility Help Desk for all service requests. Receives new tickets, assigns tickets, follows-up on outstanding items | • Oversees project management activities for furniture installations and construction projects. | • Assists in developing and maintaining department project plans | • Assists in recording, updating, and maintaining lease information | • Type/generate letters and other documents, as necessary | • Provides backup Reception coverage, as needed | • Assist in the preparation of reports | • Maintain records management, filing, retention, and/or labeling | • Regular and predictable attendance required | | Education and Experience Requirements | • High school diploma or GED required - Bachelor’s degree strongly preferred | • Minimum of three (3) years of related experience, including experience working at a front desk and providing professional customer service toward internal customers | • Working knowledge of construction and furniture and building systems preferred
Job Locations US-IA-Des Moines
Requisition ID 2022-77011
Job Locations US-Remote
Requisition ID 2022-77063
The Vice President – Market Development will lead a team that leverages quantitative and independent research skills in analysis of large, complex and incomplete data sets to identify and assess potential new and adjacent market opportunities that result in measurable revenue growth. The incumbent in this role will be contributing to setting the strategic direction of MAXIMUS US Service’s efforts to expand its market presence both vertically and horizontally, in consultation with MAXIMUS US Service’s executive management. | | •Lead research and analysis to assess, quantify, and qualify new markets | •Assess viability of investments or new market opportunities and whether to present as options to SVP of Market Strategy and Growth | •Provide analysis and data summary to SVP Market Strategy and Growth for determination of what investments are presented to senior management as well as what adjacent market opportunities the company may chooses to develop | •Develop solution gap analysis and roadmaps to inform future investments and Operations priorities working with the SVP Business Solutions; help expand the overall capability of the US Services segment and impact what we can offer in the marketplace | •Inform competitive strategy on potential partnerships to improve our competitiveness | •Manage a team of analysts, conduct performance appraisals, makes decisions on personnel actions.
Job Locations US-Remote
Requisition ID 2022-77043
Essential Duties and Responsibilities: | - Develop and deliver configuration and deployment automation required for improving the functionality, availability, and manageability of enterprise SaaS micro services | - Manage infrastructure services in a production environment to ensure high availability and reliability | - Coordinate installation and build of VMs or Containers, assist in developing system requirements, as well as developing the backup and recovery solutions | - Set up and maintain enterprise PaaS platform infrastructure | - Make recommendations to integrate new custom and cloud software, coordinates installation and supports operations | - Provide daily monitoring, management, troubleshooting and issue resolution to systems and services hosted on cloud resources | - Monitor and make recommendations for allocation of computing resources | - Assist support teams in troubleshooting issues | - Support application teams by installing, maintaining, administering, and managing the AWS and Platform resources | - Act as subject matter expert on AWS and other cloud providers | - Monitor PaaS platform infrastructure including network systems logs on daily basis to ensure the entire system was operating at an optimum level, Identify technology gaps/risks early and establish mitigation plan | - Interface with engineering and other cloud-focused teams across the organization in order to establish and enforce best practices and standards | - Ensure that all cloud solutions follow internally defined security and compliance controls | | Minimum Requirements: | - Bachelor's Degree from an accredited college or university required, equivalent experience considered in lieu of degree | - At least five (5) years of related experience required | - Strong scripting skills preferably in Terraform, Cloudformation Python, Perl , Unix shell scripting | - Good Understanding and experience with the container technologies (Kubernetes/Docker) | - Strong GCP architecture design experience | - Build and deployment automation using one or more platforms such as Bamboo, Jenkins, TFS/VSTS, TeamCity, UrbanCode, etc. | - Knowledge of SSL certificates management | - Experience in an Agile and DevOps practices | - Champion Agile best-practices, processes, and tools in support of DevOps processes | - Experience developing automation solutions and working in a highly automated environment | - Experience with data storage and data backup technologies | - Knowledge of baseline and operations inside a cloud environment | - Experience with Infrastructure as Code (IAC) tools (e.g. Chef, Puppet and Ansible) and fluency in the associated programming languages (e.g. Ruby, Python or any other scripting) | - Experience interacting with an infrastructure via the AWS CLI | - Extensive experience with EC2,S3,VPC,IAM,RDS and CodeCommit | - Experience with AWS services like ACM,Route53 , SSM , Lamda,Auto-scaling | - Experience in programmatically balancing variable load patterns and optimizing cloud elasticity | - Experience in monitoring tools such as Cloudwatch, Splunk, Nagios, Appdynamics, Dynatrace or related tools | - Experience in Continuous Integration and Continuous Deployment methodologies | - Basic Database trouble shooting technique experience required | - Excellent organizational, interpersonal, verbal, and written communication skills | - Ability to work well in a fast paced environment under deadlines in a changing environment | - Ability to successfully execute many complex tasks simultaneously | - Ability to work as a team member, as well as independently | - Must be will willing to work in pair programming model | - Must be organized and detail oriented
Job Locations US-Remote
Requisition ID 2022-76565
Job Description | Maximus, Inc. is seeking a Scrum Master with agile methodology experience to join our team in support of a federal contract. The ideal candidate must be a US Citizen who has worked in a SAFe Agile Release Train. They will have the ability to be adaptable and to work constructively with a technically diverse and geographically separated team. A willingness to learn and stay abreast of industry trends is also required. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex problems, both technical and procedural. | | Who We Seek | | Driven go-getters who aren’t afraid to step up and disrupt the status quo. Innovative entrepreneurs that bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | Effective collaborators who contribute to a high performing team that accomplishes amazing feats for our clients. | | | What You’ll Do: | | As a Scrum Master, you are a servant leader and team facilitator. You will lead and manage all agile/scrum activities and ceremonies, define the metrics to be used to track Sprint progress and process improvements, lead agile teams and manage team capacity and velocity. This position also represents the team at the SAFe Agile Release Train level to report status of initiatives and features to leadership and business stakeholders. | | Responsibilities include, but not limited to: | •Guide and coach the development teams on Agile practices and principles to deliver high quality functionality to our customers | •Lead scrum ceremonies and meetings (DSU, backlog grooming, sprint planning, retrospectives, program sprint reviews and program increment planning), coordinating tasks with the development teams, supporting the Product Owner, and making sure the sprint operates smoothly | •Assist the Product Owner and development team with defining and achieving sprint goals | •Assist team members with evaluating their capacity and aligning sprint goals based on that capacity | •Coach and train agile teams to manage progress and hold the development teams accountable to their commitments | •Understand and communicate blockers and risks to successful delivery; escalating these through the agreed governance structure for mitigation | •Remove impediments to meeting sprint goals | •Collaborate with the product owner to ensure each sprint is successful in delivering the committed business value | •Documenting, coordinating, and managing cross-team dependencies to keep projects on track | •Provides appropriate progress tools, information radiators, and effective reporting to provide transparency on team’s progress | | Requirements: | | •Must be a U.S. Citizen with the ability to pass a background investigation | •Certified Scrum Master | •Three (3) years of experience focusing on business architecture | analysis and UX/UI Design | •Bachelor’s degree from an accredited university | •Excellent verbal and written communication skills | •Strong problem solving and analysis skills, self-motivated, team player | •Must be self-motivated, proactive, detail oriented, and highly organized | •Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management | •Strong skills with MS Office tools (Excel, Word, Project, Visio) and Atlassian Suite (Jira, Confluence) | •Demonstrated experience in agile methodology and frameworks such as Scrum, Kanban, XP, etc. | •Experience in Test Driven and Behavior Driven Development frameworks | | As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Locations US-Remote
Requisition ID 2022-76566
Job Description | Maximus, Inc. is seeking a Scrum Master with agile methodology experience to join our team in support of a federal contract. The ideal candidate must be a US Citizen who has worked in a SAFe Agile Release Train. They will have the ability to be adaptable and to work constructively with a technically diverse and geographically separated team. A willingness to learn and stay abreast of industry trends is also required. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex problems, both technical and procedural. | | Who We Seek | | Driven go-getters who aren’t afraid to step up and disrupt the status quo. Innovative entrepreneurs that bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | Effective collaborators who contribute to a high performing team that accomplishes amazing feats for our clients. | | | What You’ll Do: | | As a Scrum Master, you are a servant leader and team facilitator. You will lead and manage all agile/scrum activities and ceremonies, define the metrics to be used to track Sprint progress and process improvements, lead agile teams and manage team capacity and velocity. This position also represents the team at the SAFe Agile Release Train level to report status of initiatives and features to leadership and business stakeholders. | | Responsibilities include, but not limited to: | •Guide and coach the development teams on Agile practices and principles to deliver high quality functionality to our customers | •Lead scrum ceremonies and meetings (DSU, backlog grooming, sprint planning, retrospectives, program sprint reviews and program increment planning), coordinating tasks with the development teams, supporting the Product Owner, and making sure the sprint operates smoothly | •Assist the Product Owner and development team with defining and achieving sprint goals | •Assist team members with evaluating their capacity and aligning sprint goals based on that capacity | •Coach and train agile teams to manage progress and hold the development teams accountable to their commitments | •Understand and communicate blockers and risks to successful delivery; escalating these through the agreed governance structure for mitigation | •Remove impediments to meeting sprint goals | •Collaborate with the product owner to ensure each sprint is successful in delivering the committed business value | •Documenting, coordinating, and managing cross-team dependencies to keep projects on track | •Provides appropriate progress tools, information radiators, and effective reporting to provide transparency on team’s progress | | Requirements: | | •Must be a U.S. Citizen with the ability to pass a background investigation | •Certified Scrum Master | •Three (3) years of experience focusing on business architecture | analysis and UX/UI Design | •Bachelor’s degree from an accredited university | •Excellent verbal and written communication skills | •Strong problem solving and analysis skills, self-motivated, team player | •Must be self-motivated, proactive, detail oriented, and highly organized | •Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management | •Strong skills with MS Office tools (Excel, Word, Project, Visio) and Atlassian Suite (Jira, Confluence) | •Demonstrated experience in agile methodology and frameworks such as Scrum, Kanban, XP, etc. | •Experience in Test Driven and Behavior Driven Development frameworks | | As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Locations US-Remote
Requisition ID 2022-75268
As a Software Developer the incumbent will be (1) maintaining and improving existing IT systems focused on supporting Health and research programs (2) Working with stakeholders to determine operational needs (3) Designing new IT Solutions/functionalities using existing and emerging technology platforms to improve efficiency and effectiveness as needed. Systems typically supported from this role use .NET, C#, Python, Angular and integrate with SQL databases. The candidate must be able to work well independently or as part of a larger team. | | Essential Job Duties: | •Develops, creates, maintains, and writes/codes new (or modifies existing) websites, computer applications, Machine Learning (ML) or specialized utility programs within federal information security and accessibility compliance environment | •Responsible for system detailed design, and development of proof-of-concepts for application scenarios using Microsoft .NET framework and SQL Server | •Interacts with project sponsors to provide implementation direction and effort estimation | •Provides analysis, technical leadership, and programming expertise to the design, development and testing of complex applications in a Microsoft .NET technology environment | •Establishes and promotes project development standards | •Consult with stakeholders to ensure agreement on system principles | •Expand or modify system to serve new purposes or improve workflow | •Develop, document and revise system design procedures, test procedures, and quality standards | •Collaborate with designers and analysts to implement enhancements or new applications | •Develop code to meet user story acceptance criteria | •Debug, test, and fix errors | •Participate on a team of full stack engineers and testers | •Conduct design and code review to ensure compliance with standards | •Excellent cross-functional team collaboration skills | •Adhere to coding standards and develop well-structured, maintainable, and easy to understand code | •Ability to organize, prioritize and multi-task to meet deadlines | •Strong communication skills (both written and verbal) are required | •Strong problem solving and critical thinking | •Ability to perform all job duties in compliance with HIPAA guidelines and company confidentiality policies | •Perform other duties as assigned | | Required Skills: | •8 to 10 year experience conducting and/or supporting IT projects | •4+ years of development experience using .NET technologies | •Strong knowledge coding with Python and Node.js | •Proficient in coding using C#, SQL, MVC, XML, JavaScript, Advanced TSQL | •Experience with MS Visual Studio | •Experience with HTML/CSS, Angular, TypeScript, and JQuery | •Familiarity with 508 compliances | | Desired Skills: | •Knowledge of Confluence and JIRA | | Minimum Requirements: | •Bachelor's degree with 8 - 10 years of experience | •May have additional training or education in area of specialization | | Additional Requirements as per contract/client: | •Ability to obtain and maintain a Public Trust - Moderate Risk security clearance | •United States Citizenship or Permanent Residency | •Locale – Morgantown, WV | •Employment and continued employment are contingent upon obtaining and maintaining a favorable Government clearance. Final suitability determination is the sole discretion of the NIOSH.
Job Locations US-NY-New York
Requisition ID 2022-75928
Job Locations US-KS-Topeka
Requisition ID 2022-76414
The Case Management Counselor is responsible for helping to ensure that the customer is able to access and receive program services.
Job Locations US-Remote
Requisition ID 2022-76990
Required:Master's degree in human services related field.Minimum of two (2) years of experience in mental health specifically ID/DD.Experience conducting assessments, preferably PASRR.
Job Locations US-Remote
Requisition ID 2022-77026
MAXIMUS is a leading operator of government health and human services programs in the United States, United Kingdom, Canada, Australia and Saudi Arabia. The Company delivers business process services to improve the cost effectiveness, efficiency and quality of government-sponsored benefit programs, such as the Affordable Care Act, Medicaid, Medicare, Children’s Health Insurance Program (CHIP), Health Insurance BC (British Columbia), as well as welfare-to-work and child support programs around the globe. The Company’s primary customer base includes federal, provincial, state, county and municipal governments. Operating under its founding mission of Helping Government Serve the People®, MAXIMUS has more than 30,000+ employees worldwide. | | Maximus is seeking a Senior Systems Manager to be the leader of a highly technical team of Engineers and Senior Engineers that manages Maximus Enterprise Solutions such as Endpoint Patching, Software Delivery, Endpoint Encryption, SCCM Infrastructure, Bomgar Remote Access, and Lansweeper. | | Job Duties and Responsibilities | • Leads technical oversight of enterprise-wide WinOS and 3rd Party Patch management infrastructure in accordance with ISO Patching/Vulnerability Management Standards. | • Collaborate with Engineering staff on weekly/bi-weekly basis to go over system’s needs, open action items, pain points and ensure team members have all needed resources to be successful. | • Interface with project managers to define patching and software delivery requirements for systems. | • Interact with internal Lansweeper stakeholders and Engineer(s) to identify business opportunities, unmet needs, or pain points are addressed to improve adoption and engagement of the Lansweeper platform. | • Provide detailed upper management level reporting. | • Establish strong working relationships with different parts of the business and be a point of escalation. | • Adapt to change quickly and eagerly: changing requirements, priorities, and strategies to meet the needs of the business. | • Help team members grow in their respective career paths, provide mentorship and guidance. | • Interface with various internal groups such as corporate security, telecom, network operations, VDI Operations, and server admin groups. | • Experience creating yearly budget requests and submitting contract renewals through procurement system. | • Perform other duties as may be assigned by management | | Education and Requirements | • Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or a related field; equivalent experience considered in lieu of degree. | • 7-10 years of related IT experience required. | • Superior organizational, written, and verbal communication skills. | • Experience with platforms including but not limited to SCCM, AWS, Qualys, VMWare, Active Directory, Bomgar, Bitlocker, Lansweeper. | • Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | • Ability to work as a team member, as well as independently. | • Ability to maintain confidentiality and security of all information. | | Physical Requirements: | • Ability to sit for up to 80% of time | • Ability to lift or carry objects up to 10 lbs. | • Frequent use of computer, telephone, and office equipment.
Job Locations US-Remote
Requisition ID 2022-77028
Provides technical leadership and management expertise to MAXIMUS Software development team engaged in the development, integration, and deployment of system solutions in support of Health and Human Service Business Process Outsourcing programs. This role works very closely with all stakeholders, technical and operational staff, to meet business objectives. This role is responsible for the delivery of the system solutions and manage a team of 5 to 15 software engineers with 8 - 10 direct reports. | | ESSENTIAL DUTIES | •Plan the delivery of system solutions which meets the operational requirements by creating and assigning work packages to member of technical staff. | •Manage the engineering teams, activities and outcomes while ensuring optimal resource utilization and engineering outcomes. | •Provide technical subject matter expertise and lead the team to devise the best technical solutions, while encouraging participation and contribution from members of technical staff. | •Participate and represent systems team in meetings with internal and external stakeholder. | •Work on change management process deliverables, such as defect lists, work effort estimates for internal and/or external change requests and any other deliverable as required by PMO. | •Implement the best software engineering practices to elevate the quality of engineering outcomes. Set the stated objective for such improvements and review periodically if objectives are met. | •Perform administrative responsibilities such as hiring, approving timesheets and vacations, performance reviews, plan training to fill skill gaps and quarterly budgeting and forecasting. | •Works very closely with operations team and acquire expert understanding of the business processes and provide thought leadership for automation of the program processes in order to improve efficiency and improve the effectiveness and quality of the services being delivered. | •Plan production support activities such as monitoring system processes, devise methods to work through system exceptions and anomalies, and create processes to monitor and report on the overall system health. | •Create/modify artifacts and deliverables expected from the SDLC and change management process such as project charter, proposed solution documents etc. | •Follow the prescribed SDLC and release management processes by updating the defect/task tracking system with the most up to date information and perform release management activities as described by SDLC process. | | SKILLS & RESPONSIBILITIES: | •Expert proficiency in Object Oriented (OO) Programming | •Strong knowledge in OO programming languages, and expert skill in at least one (preferably .NET) is required. Expert understanding of complex concepts of data organization | •Expert familiarity with RDBMS. | •Strong understanding of SDLC such as Waterfall, AGILE, SCRUM etc. | •Expert knowledge of information systems design principles and current/emerging trends in this field is required. Extensive knowledge of most prevalent and trusted technical discussion boards, portals and knowledge sharing internet sites for help with technical challenges. | •Knowledge of policies, standards, procedures, and techniques used for application development is required. | •Strong ability to think logically and structurally, and have attention to detail is required. | •Strong Analytical skills and strong Communications skills, both written (with emphasis on technical documentation) and verbal is required. | | EDUCATIONAL REQUIREMENTS: | Bachelor's or Master's degree in Computer Science, Computer Engineering or equivalent | | PREFERRED EXPERIENCE: | •Knowledge of policy governing Medicaid program, specifically in provider data management | • 7 - 10 years of related experience | | PREFERRED CERTIFICATIONS: | •Professional certifications in disciplines such as AWS, DevOps, Agile, Project Management, Change Management, etc. (e.g., AWS Certified Cloud Practitioner, SAFe DevOps, Certified Scrum Master, Project Management Professional, etc.) | •.NET Certified Associate (Pro or Master level) | •SQL Server Database SQL Certified Associate (Pro or Master level)
Job Locations US-Remote
Requisition ID 2022-77039
Job Locations US-Remote
Requisition ID 2022-77029
Associate Engineer will work as a junior member of a architectural team, responsible for the development, implementation, and post deployment support of enterprise applications. In this role the Associate Engineer will work under the supervision of Technical Architect. As a member of the team, Associate Engineer will participate in all phases of the Software Development Life Cycle (SDLC). | | Job Duties/Responsibilities: | • Actively participate and contribute in SDLC activities such as solution design, work effort estimation, assisting peers with technical challenges and code reviews. | • Work on deliverables with inputs and guidance from Architects. | • Evaluate market products, standards and do quick POCs around it. | • Work with the supervisor to understand the assigned work, deliver on agreed upon dates and raise issues/risks in a timely manner in case of risk to deliverables. | • Support the business with new bids/RFPs. Review RFPs and propose a technical solution as per the requirements. Interact with all teams involved in solutioning to generate architecture blueprints, Total Solutions Review artifacts, pricing estimate and staffing for systems proposed. Document all the risks and assumptions around proposed solution. | • Understand business processes and document the use cases & UML diagrams. | • Work with the supervisor to understand the assigned work, deliver on agreed upon dates and raise issues/risks in a timely manner in case of risk to deliverables. | • Create/modify artifacts and deliverables expected from the SDLC and change management process. | • Follow the SDLC and change management processes adopted by the organization. | • Create working software programs, with clear and succinct code documentation, that meet the written and oral functional requirements provided by customer. | • Fix defects in home grown applications or third party software according to written and oral specifications. | • Create scripts to create and modify database objects. | • Understand business processes and develop test scenarios in accordance with system requirements and business process changes, and create test data manually and/or systematically to test software programs. | • Perform production support activities such as monitor system processes, evaluate the outcome of system processes, work through system exceptions, and create processes to monitor and report on the overall system health. | | Required Skills and Experience: | • Fluency in Object Oriented (OO) Programming; familiarity and fluency in OO programming languages (preferably Java). | • Solid understanding in basic concepts of data organization; familiarity with RDBMS is a plus. | • Solid understanding of SDLC methods such as Waterfall, Agile, Scrum, etc. | • Good knowledge of information systems design principles and current/emerging trends in this field is required. | • Must be aware of most prevalent and trusted technical discussion boards, portals and knowledge sharing internet sites for help with technical challenges. | • Knowledge of policies, standards, procedures, and techniques used for application development. | • Ability to think logically and structurally, and have attention to detail. | • Strong analytical and written/verbal communication skills, with an emphasis on technical documentation. | • Ability to work effectively and efficiently in high performing and self-governing teams. | • Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | | Technical Skills and Desired Experience: | • Java or other OO programming language | • Javascript – Novice | • JSP/JSF – Novice | • SQL – Novice | • UML – Fundamental Awareness | • Eclipse IDE – Novice | • Junit – Fundamental Awareness | • SVN – Fundamental Awareness | • Build Automation Scripts using ANT – Fundamental Awareness | • Maven & Gradle – Fundamental Awareness | | Other Skills: | • Hands-on programming knowledge of PL/SQL | • Experience with any SQL Tools: Oracle SQL Developer, Toad, or PL/SQL Developer | | Education/Requirements: | Bachelor’s Degree in Computer Engineering, Computer Science or related field and 0 to 3 years of relevant experience. | | Physical Requirements: | • Ability to sit for up to 80% of time | • Ability to lift or carry objects up to 10 lbs. | • Frequent use of computer, telephone, and office equipment (copier, fax, scanner).
Job Locations US-TN-Knoxville
Requisition ID 2022-76956
-Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services. | -Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken. | -Follow standard operating procedures to ensure consistency and accuracy. | -Address customers inquiries and resolve problems to ensure that appropriate changes are made. | -Refer unresolved customer grievances to designated departments for further investigation. | -Communicate with supervisor regarding any potential needs or concerns. | -Perform data entry accurately.
Job Locations US-TN-Knoxville
Requisition ID 2022-76957
Job Locations US-TN-Knoxville
Requisition ID 2022-76962
-Provide case management services to an assigned case load of child support cases and apply knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal system. | -Establish and enforce child support orders. | -Conduct research to locate non-custodial parents. | -Research and review records to gather information vital to cases. | -Educate customers on the process and their options, and respond to customer inquiries. | -Verify existing data on an automated child support system.
Job Locations US-TN-Knoxville
Requisition ID 2022-76989
-Provide case management services to an assigned case load of child support cases and apply knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal system. | -Establish and enforce child support orders. | -Conduct research to locate non-custodial parents. | -Research and review records to gather information vital to cases. | -Educate customers on the process and their options, and respond to customer inquiries. | -Verify existing data on an automated child support system.

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