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Search Results Page 4 of 22

Job Locations US-PA-Harrisburg
Requisition ID 2022-79425
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
Job Locations US-NY-Brooklyn | US-NY-New York | US-NY-Bronx | US-NY-Rochester | US-NY-Staten Island | US-NY-Buffalo | US-NY-Manhattan | US-NY-New York
Requisition ID 2022-79741
Maximus currently has an exciting opportunity for Bilingual (Korean) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Korean and English. This position is remote and you must reside in the state of New York. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!
Job Locations US-NY-New York | US-NY-Brooklyn | US-NY-Bronx | US-NY-Manhattan | US-NY-Staten Island | US-NY-Jamaica
Requisition ID 2022-79731
We have an exciting opportunity for a Training Coordinator in Conflict-Free Evaluation and Enrollment Center Expansion (CFEEC/IA) Project. This position will provide support to the CFEEC/IA Project in NYC.  This is an office-based position that is temporarily remote in the state of New York. This position reports to the Supervisor – Training, CFEEC/IA.About the New York Independent Assessor (NYIA)The New York Independent Assessor (NYIA) is a program for New York State Medicaid consumers who want to receive community-based long term care services and supports. A NYIA nurse meets with these individuals to assess how their care needs affect their daily lives. The results of this assessment determine whether these individuals qualify for these services under their Medicaid coverage. Maximus administers this program for the State of New York.  
Job Locations US-NY-Brooklyn | US-NY-New York | US-NY-Bronx | US-NY-Rochester | US-NY-Staten Island | US-NY-Buffalo | US-NY-Manhattan | US-NY-New York
Requisition ID 2022-79739
Maximus currently has an exciting opportunity for Bilingual (Cantonese) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Cantonese and English. This position is remote and you must reside in the state of New York. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!
Job Locations US-PA-Jenkins Township | US-Remote
Requisition ID 2022-75790
EAOS Project | | Analyst – Prog Support | | The Analyst – Prog Support is responsible for providing administrative support for assigned technology projects in support of corporate transformation initiatives, day-to-day business operations, and our external clients and partners. The Analyst – Prog Support will regularly interface with IT management, the IT Team, and other line-of-business owners to ensure speed of delivery, transparency of project work, and consistent stakeholder participation. The Analyst – Prog Support will have responsibility for assisting the IT Project Manager in ensuring that all services are delivered according to project requirements. | | Job Responsibilities: | •Serve as the primary point of contact and interface between technical teams and business stakeholders | •Participate in meetings; document interactions with customers (internal and external) and team members | •Gather data and prepare reports to support the administration of the program and development of presentation materials | •Responsible for updating and maintaining the schedule baseline | •Perform status updates and forecasted dates to the integrated master schedule | •Support program implementations working with the scrum masters and project team staff. | •Identify and document risks | •Solicit input from the technical team to ensure all task dependencies are documented and tracked | •Contribute to documenting project and performance management processes | •Track day-to-day tasks for internal and vendor managed team members | •Collaborate with IT Team on inter-dependent projects in addition to Leadership responsible for delivering the overall enterprise strategy to the organization | •Document and support after hours maintenance events and related production changes in support of project implementations | •Ensure Maximus project management standards and procedures are followed | •Perform other technical and support roles as assigned | Job Duties/Requirements: | •Excellent oral and written communication skills, including being highly self-organized, and able to take initiative in all aspects of your duties | •Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of working with technical resources | •Must be able to analyze and evaluate information gathered from multiple sources, reconcile conflicts | •Must be capable of taking full ownership of project assignments and working with cross-disciplinary organizations to accomplish the mission, with minimal supervision | •Have a focus on customer service skills working with stakeholders at all levels of the organization | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Proficiency in Microsoft Office Software Suite including Outlook, Word, Excel, Visio, MS Project, and PowerPoint | •Be able to quickly understand new technology and how it relates to the delivery of the project | | Education and Experience: | •Associate’s or bachelor’s degree from an accredited college or university required or Equivalent work experience will be considered. Emphasis in Information Systems, Computer Science or Business preferred. | •SAFe Agile and/or Project Management based certifications preferred | •Experience supporting technical projects in a medium size organization | •Prior career experience working in a direct technical role is highly preferred | •Minimum 2 years’ experience working as a project coordinator, project manager, or similar administrative and management type role
Job Locations US-Remote
Requisition ID 2022-79513
The Technical Recruiter will be supporting our Corporate IT and Digital divisions. This position will implement innovative strategies to source, evaluate, and pipeline candidates for all Maximus IT and Digital positions. | | Essential Job Duties | •Maintain responsibility for the full life cycle recruitment process to include job requisition, sourcing, screening, candidate submissions, candidate management, salary negotiations, interviewing, compliance, offer of employment, background investigations and on-boarding. | •Works with senior management to develop recruiting strategies across all business units. | •Collaborates with leadership team to establish goals, objectives, and hiring priorities. | •Efforts will be focused on recruiting highly qualified technology professionals. Perform a variety of professional and administrative recruiting functions in support of identifying, interviewing, evaluating and selecting qualified candidates to effectively meet the organization's staffing requirements. | •Identify candidates from numerous sources, efficiently use our applicant tracking system, write advertisements, screen and qualify candidates, and perform reference checks. | •Actively track recruiting activities and other metrics to ensure compliance with relevant hiring regulations and laws, including OFCCP. | •Coordinate and integrate other Veterans and Disabled related initiatives such as onboarding, mentoring and transitioning. | •Interacts and builds relationships with third party vendors as necessary. | | Education and Experience Requirements | •Bachelor's degree from an accredited college or university; additional experience would be considered in lieu of degree | •3+ years of technical recruiting experience | •Corporate recruiting experience is required | •Experience sourcing on job boards, ATS, networking sites, job fairs. Also, using unique strategies to recruit passive candidates. | •Strengths must include demonstrating a high level of professionalism and strong communication (verbal and written) skills to be able to communicate with top level executives | •Exceptional organizational and documentation skills are required | •Proficient with direct sourcing and full life cycle IT recruiting | •Strong knowledge of EEO and OFCCP compliance requirements | •Identify innovative and creative recruiting strategies and execute successfully | •Provides expert advice and guidance to hiring managers throughout the recruitment process | •Must be able to multitask, have great time management skills, and be able to work with minimal supervision | •Must be able to work in a fast-paced, deadline oriented work environment | •Strong MS Word, Excel, Outlook and Internet skills | •Experience with iCIMS Applicant Tracking System is preferred | •Experience working in a corporate recruiting environment is highly desired | •Ability to work as a team member, as well as independently
Job Locations US-FL-Tallahassee
Requisition ID 2022-79669
Job Locations US-TX-Athens
Requisition ID 2022-79578
Job Locations US-WI-Milwaukee
Requisition ID 2022-79721
Job Locations US-Remote
Requisition ID 2022-79712
This is a remote opportunity with travel to clients' sites as needed. Ohio residents or out-of-state candidates willing to drive to the clients' HQs are welcome to apply. The incumbent will deliver consulting project activities for medium to long-term engagements requiring varied interpersonal and accounting skills. It's a client facing role requiring you to excel at building and fostering client relations; identifying and solving challenges; training the clients and provide solutioning.
Job Locations US-Remote
Requisition ID 2022-77314
Cloud Database Architect is responsible for designing, provisioning and solutioning technical service offerings for databases and associated infrastructure services in the public cloud Amazon Web Services (AWS) and Microsoft Azure. These solutions will be offered to the business lines as part of the projects that Maximus deploys. The candidate will be responsible for automating repeatable tasks for database and dependent infrastructure services, building pipelines, developing strategies for data access, archiving and recovery, and ensuring the database is secure, scalable and performs reliably. The individual must have substantial hands-on technical experience in addition to strong conceptual knowledge of underlying architecture for Oracle, SQL Server, MySQL, Postgres, Dynamo and similar databases. The individual must have advanced automation and engineering skills in the public cloud. The Cloud Database Architect is also a technical escalation point for projects and operational teams to provide technical trouble shooting on public cloud database services. | | JOB RESPONSIBILITIES: | • Oversee the automation processes for database provisioning and lifecycle management | • Research and evaluate database tools, products and frameworks to support business initiatives | • Provide insight into the database storage, utilization, life-cycle management and cost management | • Work strategically with different groups within the organization and management to design and implement industry leading solutions | • Participate in internal meetings to align and collaborate with various groups, communicate vision and objectives, provide progress updates, explain recommendations, and troubleshoot issues | • Independently design and build standalone databases, replica and cluster databases | • Design sound backup and recovery policies and procedures | • Define monitoring requirements for databases and lead efforts for continual improvements & proactive monitoring | • Be a technical escalation point of contact for operational teams working on performing changes on development and production systems | • Lead efforts for Performance optimization, including query tuning, process structuring / scheduling, schema adjustments, code refinements, and scaling analysis | • Establish “best practices” documentation for database management | • Performs other related duties as required or assigned | | Education | • Bachelor’s degree preferably in Computer Science, Information Technology, Management Information Systems, or equivalent years of industry experience | | Requirements | • 10+ years’ work experience in managing and administering Oracle, MS SQL server, MySQL, Postgres databases | • 4+ years’ experience implementing and administering cloud solutions. | • 2+ years’ experience implementing and administering Cloud databases like AWS RDS. | • Strong expertise in public cloud specifically in compute, database, storage and security services | • Thorough understanding of architectural elements required to support large cloud installations and maintain high availability. | • Ability to define and automate core database functions. | • Must be able to write effective technical documents and reports. | • Experience supporting all phases of the system development life cycle including development, testing, QA and production. | | Preferred knowledge and experience | • Experience with Cloud Formation, Python, Ansible | • Experience with Splunk | • 2+ years of experience in the design, configuration and administration of MySQL, Postgres or NoSQL database is preferred | • 1+ year of experience in the design, configuration and administration of E-business Suite applications and databases is a plus | • 2+ years of experience in development, data modeling or database design experience is a plus | • 1+ year related work experience in containerization like Docker with Kubernetes, AWS EKS, etc. is preferred | | Certifications | • Relevant AWS certifications are preferred. | • Relevant Database certifications are preferred. | • Relevant SAFe Certifications are preferred. | | Soft Skills | • Able to work in fast paced environments. | • Proactive, can-do attitude whose actions work toward continuous process improvement. | • Superior analytical, troubleshooting, knowledge sharing, collaborative and mentoring skills. | • Excellent communication ability (verbal, written, and presentation) and an effective team player. | • Must exercise effective judgment and follow established procedures in support of production, 24x7, and other critical environments. | | Physical Requirements: | • Ability to sit for up to 80% of time. | • Ability to lift or carry objects up to 10 lbs. | • Frequent use of computer, telephone, and office equipment (copier, fax, scanner).
Job Locations US-Remote
Requisition ID 2022-79454
IT Principal Architect - Cloud Sltns is responsible for public cloud enablement at Maximus, as a team member of the Cloud Center of Excellence (CCoE). Part of the CCoE role is to assist with the adoption of public cloud through architected frameworks, developing reusable tools and sharing success stories where public cloud has been adopted. The IT Principal Architect - Cloud Sltns is responsible for Cloud Automation, such as self-service portals that enable teams to easily consume the public cloud to manage AWS accounts and Microsoft Azure subscriptions and the infrastructure services to deploy the product/service. Cloud governance is a key role of the CCoE where the IT Principal Architect - Cloud Sltns will work with the Maximus build infrastructure, delivery, operations and security teams to enforce the written standards as guardrails within the public cloud. These guardrails help the project/product team operate safely keeping the infrastructure they build compliant with the standards. The IT Principal Architect - Cloud Sltns encourages continuous learning through demonstrating CCoE services that are available to projects and products deployed in the public cloud. The IT Principal Architect - Cloud Sltns must also develop and manage relationships and maintain healthy collaboration with key external technology partners and 3rd party vendors. Reports to the Director of CCoE | | Essential Job Duties: | • Establish technology strategy, architecture and plans for the project modernization effort | • Understands the organizational and project direction, goals and the technology eco system to determine how architecture frameworks should be implemented | • Interface with engineering and other cloud teams across the organization in order to establish and enforce best practices and standards as guardrails with manual and auto-remediation, for non-compliant cloud resources | • Provides direction on implementing feasible, cost-effective solutions to the overall Solution architecture using cloud services and products considering both functional and non-functional requirements | • Collaborates and coordinates with MAXIMUS IT security and infrastructure teams to develop strategies to fulfill security and performance requirements and assess effectiveness of the solutions | • Provides feature/functionality to enable cloud teams through self-service portals | • Performs and leads POC (proof of concept) development and recommendation to adopt to ever changing technology trends | • Performs other duties as assigned | | Education & Experience Requirements: | • Bachelor’s Degree in Computer Engineering, Computer Science or a related field with more than 10 years of relevant experience or master’s degree (Preferred) in Computer Engineering, Computer Science or a related field with more than 8 years of relevant experience | • At least 5 years of Software Engineering Management experience including architecting cloud solutions at an enterprise level | • Knowledge, experience and exhibits strong thought leadership in digital architecture domain and applications, in developing web services and emerging technologies such as micro services in cloud-based environments and virtualization. | • Experience of building products & services in “As a Service” models (eg. SaaS, IaaS, PaaS) and platforms (eg. AWS, Azure) | • Development experience with programming/scripting languages: Java/JEE , C#/Net, JavaScript frameworks (NodeJS, Angular), Web Services | • Experience with Agile/continuous integration/DevOps | • Excellent interpersonal and communication skills, both written and verbal | • Ability to influence peers and superiors (technical and business) the strategic direction of overall solution | • Must be able to perform comfortably in a fast-paced, deadline-oriented work environment of competing and alternating priorities
Job Locations US-Remote
Requisition ID 2022-78430
Essential Duties and Responsibilities: | •Architect State Medicaid Provider Data Management System (PDMS) solutions including all supporting components leveraging foundational system to ensure backward compatibility with other implementations using .Net technologies. | •Work with System Administration resources to determine optimal AWS deployment architectures and configurations. | •Work with Database Administration resources to architect and optimize SQL Server database to support the PDMS. | •Architect application ensuring compliance with Federal and State driven security requirements. | •Provide guidance and architectural design for both modern and legacy interface development | •Mentor and transition architectural knowledge to development teams. | •Participate in release and integration planning | •Communicate project goals and timelines | •Provide feedback and input to develop strategic solutions | •Ensures compliance with all applicable policies and procedures | | Minimum Requirements: | •Typically requires an advanced technical degree and a minimum of 7-10 years in progressively responsible positions using .Net technologies. Solutions previously implemented must include leveraging MVC and REST. | •Individual contributor who oversees large, technically complex projects. | •Ability to understand and communicate advantages of design patterns and guide technical implementation of chosen patterns to audience of all technical levels. | •Demonstrated experience developing complex data models, database optimization using SQL server platforms as well as supporting services including SSIS, SSMS and SSRS. | •Middleware experience, preferably leveraging MQ. | •Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues. | •Knowledgeable of emerging trends and may contribute to and influence best practices within discipline. | •Experience directing the implementation of new product initiatives and enhancements | •Experience with cloud technologies and system integration in a modular environment | •Familiarity with Clean / Onion architecture and dependency injection | | Preferred Requirements: | •Knowledge of Medicaid | •Extensive Knowledge of the MITA Business, Information and Technical architecture framework | •AWS solutions architect certification or equivalent experience. | •Experience with EDI and X12 transactions. | •Experience developing and deploying microservices based solutions. | •In-depth knowledge and understanding of products across functions and business segments in Medicaid MMIS enterprise
Job Locations US-VA-Arlington
Requisition ID 2022-79702
Who We Seek: | • Passion Seekers. You genuinely care about the work that you do and its impact on society. | • Self-Starters. You’re a go-getter who isn’t afraid to step up and disrupt the status quo. | • Entrepreneurs. You bring fresh ideas to the table, work hard, develop business and consistently seek new challenges. | • Collaborators. You’re a great contributor to a high performing team that accomplishes great feats for our clients. | | Position Overview: | The Facilities Security Representative applies Intelligence Community Technical Specifications and Standards, engineering techniques, and on-site analysis to facility infrastructure projects supporting a customer in the Northern Virginia area. This position provides subject matter expertise in a variety of facility project management services and day-to-day security operations of Unclassified and Classified workspaces and Sensitive Compartmented Information Facilities (SCIFs) in leased and owned facilities. This position requires an active TS/SCI in DISS. | | Additional responsibilities include: | • Apply critical thinking and problem-solving techniques and clearly and logically articulate conclusions and recommendations, both verbally and in writing. | • Manage multiple projects, interfacing with client contacts as needed. | • Conduct vendor management activities to support facility requirements. | • Assist the government in developing SOWs, cost estimates, facility technical proposals, move-add-change requirements, AutoCAD drawings, Gantt charts, and project schedules for various facility projects. | • Assist the government in utilizing software tools such as Microsoft Project or MAXIMO. | • With government approval, facilitate internal and external working groups. | • Interface with facility occupants on project requirements. | • Assist in the development of budgets and the coordination of procurement activities pertaining to architecture and engineering, facilities management, and facilities operations and maintenance. | • Assist the government in monitoring compliance with environmental and energy efficiency legislation and mandates. | • Assist the government in providing quality workspaces. | • With government approval, serve as Site Security Manager to manage project design and/or construction efforts, to include schedule, funding, and day-to-day project oversight. | • With government approval, serve as Special Security Officer (SSO), and/or Special Security Representative (SSR) at designated location(s). | • Assist with the administration and implementation of policy-compliant information security (INFOSEC), physical security (PHYSEC), operations security (OPSEC), personnel security (PERSEC), communications security (COMSEC), security education, training, and awareness programs (SETA). | • Maintain, modify, and prepare for Government approval, security standard operating procedures (SOP), OPSEC plans, DD Form 254s, emergency action plans (EAPs), and program protection plans (PPPs). | • Assist the Government Security team in drafting, investigating, and processing of inquiries into reports of security incidents. | • Maintaining and updating a classified document and media control and accountability process. | • Conduct annual inventories of classified information IAW all applicable DoD security policies and local security SOPs. | | Basic Skills & Qualifications: | • Bachelor’s degree or higher in Architecture or Engineering (Civil, Electrical, Mechanical, or General) (A high school, vocational school, or trade school diploma and five years of work experience in a similar field may be substituted for degree requirement) | • 5 or more years of Special Security Officer / Special Security Representative experience | • 5 or more years of federal or DoD secure facility management experience, to include all phases of the facility lifecycle process planning, programming, design, SCIF construction IAW Intelligence Community Directive (ICD) 705, SCIF Accreditation, and implementation of SCIF SCI Management Programs | • SCIF Site Security Manager experience | • Knowledge of Computer Aided Facility Management (CAFM) systems | • Demonstrated experience using at least one of the following tools: Archibus, MAXIMO, Microsoft Access, Microsoft Project, and Microsoft Office | • Demonstrated experience handling multiple, demanding, and complex tasks in a timely manner with accurate results | | Preferred Skills & Qualifications: | • Master's degree in architecture, architectural engineering, or a related technical degree from an accredited school | • Professional Engineering License (PE), Registered Architect (RA), Certified Facility Manager (CFM), Project Management Professional (PMP) or American Institute of Architects (AIA) certification | • International Facility Management Association (IFMA) Certification | • Center for Development of Security Excellence (CDSE) Security Professional Education Development (SPēD) Certifications | • SCIF Construction and implementation / application of ICD 705, Intelligence Community Standard (ICS) 705-1, and ICS 705-2 | Years of Experience: 10 or more years of security experience in a DoD environment | | Minimum Education Required: Bachelor’s Degree | Clearance Required: Active DOD Top Secret with SCI | | As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. All employees will need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Job Locations US-CA-Burbank
Requisition ID 2022-79713
The Sr. Case Management Counselor is responsible for coordinating all services and helping to ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.
Job Locations US-CA-Burbank
Requisition ID 2022-79714
Ready to make an impact in your community? Maximus has a great opportunity to work with the LA County’s Greater Avenues for Independence (GAIN) program! As a GAIN Job Developer, you will connect with community and area employers to help members of your local community by connecting them with available employment resources. Job Developers have an opportunity for bonuses. | | We are looking for individuals (Business Services Specialists) who are skilled at developing relationships with companies and organizations who have job opportunities (open hiring needs) that match our job seekers’ skills. The Business Services Specialist position is a key role in the organization’s success. Candidates for this position must be able to cold call employers, build relationships with local partners, and host and attend local job fairs, etc. to meet the targets required for hiring. The Business Services Specialist will work with the job seekers to match skills, attitude and experience to job opportunities and provide coaching to job seekers for career guidance.
Job Locations US-VA-Arlington
Requisition ID 2022-79703
Description: | Maximus is seeking a highly motivated, flexible, organized, and detail oriented Technical Writer / Action Officer to join our dynamic team in Arlington, VA. If you want to be creative, grow, and have fun in the IT industry, then this is truly the job for you. What you do matters and this role has a significant impact on a Defense Information System Agency (DISA’s) highly classified mission! | The Technical Writer / Action Officer creates, tracks, manages, and reports on documentation in a timely manner. This includes creating documents for the client and managing them through the approval process as well as reviewing, editing and facilitating document approval for other authors in the program. This position is also responsible for developing, publishing, managing, and closing out meeting minutes at the program governance level. The Technical Writer / Action Officer must be proficient with Microsoft Office applications and Technical Writing. In addition, the role will perform research, writing and editing to established government standards. | | Job Responsibilities: | •Serve as the administrative point of contact for documents and document approval | •Receive, disseminate, coordinate, and track to completion all incoming tasks | •Coordinate special events, meetings, conferences, and work groups | •Provide correspondence staffing support and oversight for all required correspondence actions (e.g., formal letters, memoranda, read-ahead briefing and meeting packages, activity reports, and senior leadership reports) | •Perform technical writing and editing, editorial consultation, proofreading, and overall documentation review | •Develop documentation that meets organizational standards including project plans, directives, charters, appointment letters, white papers, SOPs, and governance documents | •Prepare and assist in the development of briefings and multimedia presentations | •Prepare, maintain, and update informational packages | •Action Officer for governance boards to include meeting facilitation, note taking, action item follow ups, publication of notes and meeting minutes | •Organize, curate, and maintain the electronic document repository as directed | | Required Skills: | •Active TS/SCI Security Clearance required | •5+ years of work experience related to the field | •Experience working with software engineering teams to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content | •Previous experience writing documentation and procedural materials for multiple audiences | •Must have strong understanding of DoD correspondence styles, uses, and formats | •Writing sample within the IT field required with submission of resume | | Years of Experience: 5+ | Education: Bachelor’s Degree | Must have active TS/SCI in DISS | | Desired Skills: | •Prior Government or Military Experience | •Prior experience with DISA | •Understanding of the software development lifecycle (SDLC) | •Certification through the Society for Technical Communicators
Job Locations US-NY-Albany
Requisition ID 2022-79484
Application Deadline(internal only): 8/15/22 11:59PM As a key member of the Social Media team, the Social Media Specialist plans and executes digital and social media communications regarding NY State of Health’s overall social media presence including providing social media customer support. The Social Media Specialist creates all copy and creative including images, infographics, videos and more, and uses social media analytics tools to measure ROI of social media efforts and engagements. Duties / Responsibilities:- Develop online social media content and strategy in support of the NY State of Health strategic plan utilizing Facebook, Twitter, Instagram, Pinterest, LinkedIn, YouTube and other social media platforms.- Plan and manage day-to-day online social media components that contribute to the overall mission of the NY State of Health brand, including copywriting, editing, and creating graphics.- Identify and interpret key performance indicators and metrics in the social media space, and utilize this information to propose future strategies and tactics.- Ensure that NY State of Health is a central source of information through close monitoring and development of proactive and reactive social media communications.- Provide superior, start-to-finish customer service to consumers seeking answers, assistance, and other support.- Partner with the NY State of Health marketing team to present future digital solutions.- Present information to leadership, stakeholders, and the client.- Responsible for adhering to established safety standards.- Must be able to remain in a stationary position for an extended period of time- Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds- Work is constantly performed in an office environment- Perform other duties as assigned.Education Required: - Bachelor’s degree from an accredited college or university or equivalent experienceBackground & ExperienceRequired: - 3 years of experience.- Knowledge of professional social media management, execution and conversation auditing tools including, but not limited to Sprout Social,, Canva, Adobe Creative Suite.- Strong writer and editor for varied audiences and ability to communicate in a direct, concise manner, while also making the content interesting and compelling.- Working knowledge and understanding of social and/or website/blog platforms, tracking and analytics measurement and monitoring tools.- Knowledge of the impact of social media on search engine optimization (SEO) and paid online campaigns.- Knowledge of how to optimize and test social media messaging.- Excellent verbal communication and presentation skills and ability to present to leadership and client.- Strong business acumen.- Strong ability to collaborate effectively with colleagues at all levels to meet organizational goals.- Ability to thrive in a fast-paced environment and possesses a strong personal work ethic.- Previous communications experience in the healthcare and health insurance marketplace a plus.- Experience with social media crisis management preferred.- Experience working in a professional business environment preferred.
Job Locations US-CA-Santa Ana | US-CA-Anaheim | US-CA-Cypress | US-CA-Laguna Hills
Requisition ID 2022-79711
Develop working relationships with customers and monitor engagement and progress | •Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility | •Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services | •Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs) | •Follow up with customers to ensure that their needs are met and questions and concerns are resolved | •Interact with other team members to provide expertise and assistance in resolving participant issues | •Maintain accurate and timely case notes on all customer contacts and document activities | •Share information about outreach and engagement efforts with project staff | •Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider | •Perform other duties as may be assigned by leadership | | **Educational/Experience Requirement: Bachelor's Degree is required. In lieu of degree, four (4) years of experience in employment services or human services required. | | ***Bilingual Capabilities in Arabic, Farsi, Spanish, or Vietnamese preferred.
Job Locations US-VA-Arlington
Requisition ID 2022-79662
Maximus is looking for a Governance & Oversight SME to work with a team based in Arlington, VA. | | The ideal candidate will provide subject matter expertise in the area of Governance to senior level leadership and assist in maturing the SAP IT program to strengthen and support critical functions within the Chief Information Officer (DoD CIO) organization. This position involves developing and formulating departmental governance solutions and deliberate management of staffing packages internal to DoD, community stakeholders and intergovernmental agencies. The Governance & Oversight SME must be able to provide strategic advice, counsel and sound recommendations to senior leaders to support and strengthen governance activities. | | Responsibilities: | •Serve as a Governance Secretariat and process analyst for DCIO SAP IT | •Works with the Governance Lead to provide proactive support for a strategic information management framework and ensures organizational alignment to the DoD mission, strategy and creates business value for stakeholders and customers. | •Provide executive-level support to Governance forums assigned to support stakeholders requirements across the SAP community, DoD CIO’s Front Office and across elements of the interagency. | •Assist in maturing and sustaining the SAP IT Governance program with an aim to drive effective IT decisions, investments, and outcomes in support to the overarching DoD SAP IT mission | •Outlines, identifies, and incorporates strategic IT Investment Management into the Governance Framework. | •Deliberately manages and updates the Governance charters and actionable Framework(s) to reflect the role of effective IT Governance to meet Senior Leadership priorities and address stakeholders’ equities | •Assist in designing and preparing technical, legislative reports, studies, and related documentation. | •Develops performance metrics, charts and graphs to demonstrate and record outcomes. | •Prepares and delivers presentations, training, and briefings, as required. | •Support policy development, requirements generation and PPBE processes | •Oversee development and submission of DoD Instructions, DoD Directives, Issue Papers in support the requirements and policy decisions | •Develop briefing materials for senior leaders | •Ensure conformance with established guidelines; provide timely feedback and status upon request | •Perform special projects on own initiative or as assigned | •Ensure conformance to established deadlines | | Basic Skills & Qualifications: | •Minimum Top Secret/SCI clearance | •Experience working in special programs environments | •Very strong writing and communication skills, along with high level of understanding using software such as MS Office, Project, and TEAMs. | •Military or civilian DoD experience, including experience working in the Pentagon | •Strong problem-solving skills in a DoD environment | •Strong interpersonal skills and experience supporting decision making for DoD senior leadership | | Desired Skills: | •Cyber / IT Experience preferred | •Experience with DoD staffing processes | •Knowledge/experience with DoD PPBE / JCIDS processes

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